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Uber Freight Logo

TMS software that fits your business

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Uber Freight - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: December 2025

Uber Freight overview

What is Uber Freight?

Uber Freight’s Transportation Management System (TMS) is an end-to-end logistics and transportation management platform designed for mid-market and enterprise businesses. It delivers comprehensive control from procurement through execution, visibility, settlement, and optimization across all modes and global regions.

Core Capabilities

1. Intelligent Procurement & Carrier Management.

-Predict spot rates with high accuracy using proprietary pricing models and machine learning.

-Run spot auctions or get instant carrier quotes in one interface.

-Upload and manage contract rates and routing guides via Uber Freight Exchange.

-Award contracts, communicate with carriers, and optimize for cost, service, and mode—all from one dashboard.

-Leverage smart load matching and Optimizer tools to decrease empty miles and increase load efficiency.

2. Unified Execution & Visibility.

-Execute shipments across truck, rail, intermodal, parcel, ocean, and air with global consistency and ease.

-Monitor carrier performance via data-driven scorecards.

-Navigate logistics complexity with a modern Control Tower—an intuitive command center delivering real-time, end-to-end shipment visibility, actionable insights, and exception management tools.

3. Proactive Exception Management & Risk Mitigation.

-Receive real-time dashboards and predictive service-risk triggers to address disruptions before they escalate.

-Automate exception handling with faster data refresh rates and a centralized workflow for updating loads, commenting, or tracking deviations.

4. Analytics, BI & Strategic Insights.

-Gain visibility into operations using weather, traffic analytics, KPIs, and disruption indicators.

-Use flexible KPI dashboards and reporting to measure global performance, detect trends, and support data-driven decisions.

-Empower smarter logistics strategy with generative AI tools, AI-enabled audit and payment workflows (via OCR), and predictive load-cost modeling.

5. Enterprise-Grade Flexibility & Evolution.

-Built to evolve, Uber Freight’s TMS adapts to the complexity of growing enterprise operations—with flexibility, security, reliability, and speed embedded at its core.

-The Control Tower serves as a customizable home screen, surfacing critical information the moment teams log in.

6. Operational Efficiency & Cost Control.

-Streamline logistics processes—from appointment scheduling to freight audit and settlement—with automation that boosts productivity and lowers cost.

-Intelligent load-matching and routing reduce empty miles—by up to 10–15%—helping shippers contain costs and improve sustainability.

Why This Matters for & Enterprise Businesses:

-Scale-ready: Built for complex, multimodal supply chains—not small volume or low-touch operations.

-Unified Platform: Procurement, execution, visibility, settlement, BI, and analytics—all in one system.

-Predictable Savings & ROI: Optimized routing and AI-driven pricing deliver measurable cost reductions and efficiency gains.

-Agile & Future-Proof: Continually enhanced with AI, modular interface upgrades, and global visibility support.

-Control Center Advantage: The modern Control Tower empowers logistics teams with instant insights and faster decision-making.

Key benefits of using Uber Freight

1. Automation that cuts cost and complexity.
Eliminate manual load tendering and shipment setup by automating procurement, tendering, dock scheduling, and billing workflows with predictive pricing and optimized carrier matching to reduce empty miles and lower freight spend.

2. Real-time, centralized visibility and reporting.
Get full end-to-end shipment visibility across truck, rail, ocean, and air on one dashboard. Custom dashboards and benchmarking tools surface exception alerts, forecast delays, and compare carrier or facility performance to industry standards.

3. Faster, clearer team and partner communication.
Control Tower consolidates workflows including shipment updates, comments, and tracking, in one interface. Streamlined routing guides and dock scheduling simplify cross-functional collaboration and reduce miscommunication.

4. Always-on access and proactive oversight.
Teams can initiate procurement, monitor shipments, configure rules, or audit payments anytime via APIs, mobile, or portals. Predictive service alerts, machine-learning based ETAs, and real-time tracking empower logistics leaders to act before exceptions escalate.

Starting price


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Uber Freight’s user interface

Ease of use rating:

Uber Freight reviews

Overall rating

3.7

/5

28

Positive reviews

64

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.88/10
Rating distribution

5

4

3

2

1

13

5

4

1

5

Pros
“I like it because it is fast, safe and has a very affordable price.”
MR

Mecia R.

winner

“Best to send all your product to destinantion in the world.”
DJ

Douarou J.

Artist producer

“I can easily coordinate shipments on my phone. It’s easy, fast, and affordable.”
NO

Nicky O.

Independent Stylist

Cons
“The driver lied about the timing saying he had to wait for a dock and was sitting outside when no dock appointment was required. He said the damage occurred at the drop off by the destination staff.”
CA

Cindy A.

President

“TERRIBLE claims process when there is an issue. Will side with the carrier even if you have proof and all they have is the word of the driver that created the problem.”
CA

Cindy A.

President

“I had 2 trouble-free loads in 2020, but since then have had nothing but stress, hassle and expensive damages from this company.”
CA

Cindy A.

President

Who uses Uber Freight?

Based on 28 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Transportation/Trucking/Railroad
Apparel & Fashion
Logistics and Supply Chain
Retail
Others

Use cases

Freight
Shipping
Transportation Management
Logistics
Trucking

Uber Freight's key features

Most critical features, based on insights from Uber Freight users:

Transportation management
For freight operations
GPS
Shipment tracking
Reporting/Analytics
Carrier management

All Uber Freight features

Features rating:

Reporting & statistics
Routing
Scheduling
Vehicle tracking
Communication management
Geographic maps
EDI
Generative ai
Maintenance management
Scorecards

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Uber Freight integrations (7)

Integrations rated by users

We looked at 28 user reviews to identify which products are mentioned as Uber Freight integrations and how users feel about them.

Conduit logo
Conduit

Integration rating: 5.0 (1)

Uber Freight support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base

Training options

Documentation

Uber Freight FAQs

Q. Who are the typical users of Uber Freight?

Uber Freight has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Uber Freight support?

Uber Freight supports the following languages:
English


Q. Does Uber Freight offer an API?

Yes, Uber Freight has an API available for use.


Q. What other apps does Uber Freight integrate with?

Uber Freight integrates with the following applications:
NetSuite


Q. What level of support does Uber Freight offer?

Uber Freight offers the following support options:
FAQs/Forum, Knowledge Base

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