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Shipwell Logo

Powerful, Scalable, Connectable and Accessible TMS by Design

Shipwell Pricing, Features, Reviews and Alternatives

Shipwell FAQs

Q. What type of pricing plans does Shipwell offer?

Shipwell has the following pricing plans:
Starting from: $1000.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Shipwell?

Shipwell has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Shipwell support?

Shipwell supports the following languages:
English


Q. Does Shipwell support mobile devices?

Shipwell supports the following devices:
Android, iPad, iPhone


Q. Does Shipwell offer an API?

Yes, Shipwell has an API available for use.


Q. What other apps does Shipwell integrate with?

Shipwell integrates with the following applications:
Omnitracs, FedEx Ship Manager, QuickBooks Online Advanced, NetSuite, SaferWatch, Uber Freight, Samsara


Q. What level of support does Shipwell offer?

Shipwell offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base

Shipwell product overview

Price starts from

1000

Per month

Other

What is Shipwell?

At Shipwell, we empower supply chain efficiency and service effectiveness at scale. The Shipwell platform includes capabilities previously out of most shippers' technical reach and affordability today. Our solution combines everything shippers need, from transportation management and visibility to procurement, in a comprehensive, easy-to-use platform. It will adapt and scale as market and business demands change, allowing shippers to operate, manage, and optimize the shipping process seamlessly. Industry experts have recognized Shipwell's traction in the market and have differentiated Shipwell as a leader in the logistics industry. Awards include Gartner Magic Quadrant for TMS 2023, 2022, 2021, Food Logistics’ 2022 Top Software & Technology Providers, and FreightWaves’ FreightTech 2022 and 2021 Awards for Innovation and Disruption in Freight Industry. Shipwell was also named the fourth fastest-growing company in North America on the 2021 Deloitte Technology Fast 500 and Forbes 2020 Next Billion-Dollar Startup. To learn more, visit www.shipwell.com.

Key benefits of using Shipwell

Keep existing systems and workflows in place
Shipwell’s extensible technology enables seamless integrations that reduce implementation time while enabling end-to-end shipment visibility and data centralization.

Deliver an exceptional customer experience through state-of-the-art shipment tracking and communication, delivering visibility into 96% of driving distance.
Share real-time information with your CRM, ERP, OMS and WMS systems via REST API or EDI connections.
Centralize business processes, systems and data through built-in carrier, financial, ELD and ecommerce integrations.

Save time and proactively address issues
Utilize data-driven automation to eliminate manual tasks while providing advanced issue visibility and proactive corrective actions.

Leverage intelligent routing guides that automatically request bids and tender loads based on your business requirements.
Access premium capacity instantly and reduce time spent booking loads by broadcasting your shipments to our trusted network of carriers.
Monitor shipments automatically, receive proactive notifications and enable resolution of issues throughout the shipment lifecycle.

Meet and exceed customer expectations
Leverage state-of-the-art shipment tracking and visibility to ensure orders arrive on time.

Built-in advanced visibility tools proactively notify and help you address issues throughout the shipment lifecycle
Monitor tender acceptance, pickup, transport, delivery, and resolve issues for every shipment using Compass Dashboard.
Eliminate blind spots leveraging ELD integrations and the Shipwell mobile app, delivering visibility into 96% of driving distance.
Share real-time tracking information with customers directly from the platform.

Drive efficiency and reduce freight costs
Centralize your data to enable industry-leading analytics that identify areas for improvement and provide predictive pricing.

Utilize data-based models and reports to highlight areas for improvement and provide accurate future pricing predictions.
Streamline operations and uncover opportunities for savings through personalized carrier, facility and lane-performance reports.
Lower your transportation expenses through Shipwell’s proprietary predictive pricing insights with a 14-day forecast.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

In Person
Documentation
Webinars
Live Online

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Shipwell pricing information

Value for money

4.4

/5

17

Starting from

1000

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Shipwell features

Functionality

4.2

/5

17

Total features

90

7 categories

Most valued features by users

Third-Party Integrations
Dispatch Management
Reporting & Statistics
Delivery Tracking
Activity Dashboard
Order Management
API
Alerts/Notifications

Functionality contenders

Shipwell users reviews

Overall Rating

4.4

/5

17

Positive reviews

88

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.41/10
Rating distribution

5

4

3

2

1

8

7

2

0

0

Pros
Great customer service and we feel like that they are working and thinking along side us in our quest to provide the best producted suited and tailor made to the desires of our customer base.
Really positive experience with Shipwell. We feel like they are a true business partner and will help us to grow our business at a faster rate than we could have without Shipwell.
What I like most is the ease of use of Shipwell. If you have zero logistics background, you can still easily navigate the system and book your own shipments.
Cons
Freight class will sometime get dinged and charged for being off.
I this time I have not come across anything I don't like about the software.
Sometimes the location updates will lag and give incorrect information. This is no common and is usually quickly resolved though.

Overall rating contenders

BF
AvatarImg

Bernie F.

Food Production, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SHIPWELL IS AWESOME!!

Reviewed 5 years ago
Pros

I like it mainly because it is so easy to use. All areas are easy to access and once you input the information the first time,it is stored.

Cons

There is nothing that I do not like about this software.

AvatarImg

Verified reviewer

Food & Beverages, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Shipwell

Reviewed 5 years ago
Pros

This service provides a much needed integration for our company. It provides an interface to easily quote and track all shipments.

Cons

There are glitches when adding new capabilities like adding several purchase orders to one load or uploading load details.

Vendor response

Hello, thank you for taking the time to share your feedback with us-- we are constantly making updates to our platform and value your input. If you encounter additional issues, please share them with bugs@shipwell.com so that our team can resolve them for you as quickly as possible.

KH
AvatarImg

Kevin H.

Machinery, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Shipwell Innovations

Reviewed 5 years ago
Pros

Shipwell has become more helpful in shipping and tracking shipment. It is very user friendly. I like the idea of Shipwell displaying the address when entering a ship to address. You put part of the address in and Shipwell bring up a list of address to choose from. You can also track package and get delivery confirmations on shipment.

Cons

Shipwell is heading in the right direction.

Vendor response

Hello Kevin, thank you for taking the time to share your feedback with us. We're always trying to make valuable updates to the platform, so we welcome your suggestions. Please reach out to support@shipwell.com with any additional feedback you have for the team.

MD
AvatarImg

Mary D.

Consumer Goods, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

shipwell review

Reviewed 5 years ago

Overall Shipwell has had excellent customer service from [SENSITIVE CONTENT HIDDEN]. They are quick to respond to all questions and extremely helpful.

Pros

What I like most is the ease of use of Shipwell. If you have zero logistics background, you can still easily navigate the system and book your own shipments.

Cons

Freight class will sometime get dinged and charged for being off.

HB
AvatarImg

Helen B.

Food & Beverages, 501-1,000 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

FTL vs LTL

Reviewed 5 years ago
Pros

Good for FTL. My colleagues have frequent needs for FTL shipments; I do so less often.

Cons

Shows refrig an option, shows LTL an option, but when you try to get a quote for LTL refrig you never get one. If not viable, the option to get a quote should not be there.

Vendor response

Hello Helen, thank you for taking the time to share your feedback with our team. The platform does host carriers who support reefer LTL, but you are correct in that these feature combinations are not always available within a specific market. Our team is constantly adding carriers to the network to improve customer experience booking shipments. Please feel free to reach out to your account manager if you have any additional questions!

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