GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Whip Around
Fleet maintenance software platform & digital inspection app
Last updated: September 2024
Whip Around has the following pricing plans:
Starting from: $0.00
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Whip Around?
Whip Around has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Whip Around support?
Whip Around supports the following languages:
English
Q. Does Whip Around support mobile devices?
Whip Around supports the following devices:
Android, iPad, iPhone
Q. Does Whip Around offer an API?
Yes, Whip Around has an API available for use.
Q. What other apps does Whip Around integrate with?
Whip Around integrates with the following applications:
Verizon Connect, Smartrak, Motive, Linxup, RTA, Samsara, Geotab
Q. What level of support does Whip Around offer?
Whip Around offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum
Typical customers
Platforms supported
Support options
Training options
Starting from
0
Other
Starting from
No pricing info
Value for money
4.7
/5
577
Starting from
0
Other
Value for money contenders
Functionality
4.7
/5
577
Total features
86
8 categories
Functionality contenders
Overall Rating
4.8
/5
577
Positive reviews
98
%
469
95
7
2
4
Overall rating contenders
Zach H.
Operations Manager
Environmental Services, 11-50 employees
Review source
Scott I.
Safety and Compliance Manager
Transportation/Trucking/Railroad, 51-200 employees
Review source
Transcript
Scott: Hi, I'm Scott. I'm a safety compliance manager. And today, I'm reviewing Whip Around, and I give it a five out of five. For more reviews like this, click below. So we were having problem with paper logs. These are used to provide compliance, not only for a daily pre-trip inspection, but also for a post-trip inspection. As you can probably imagine, if the inspection is done inefficiently, it won't detect if there's an item that could be failing or a safety item that could put the driver and the general public in harm's way. So I saw this as a very inefficient way to maintain and control these logs. And also the fact that we could be audited by DOT, or if there was an occurrence of an incident, then they could really dig into our files and we might not be able to provide that information. So I thought it was a necessity to look at different options. So the reason I came about to choosing Whip Around was, I looked at the ease of the platform and how it would be easily managed by, not only myself, but also by the separate managers and dispatchers throughout our network. But then I started digging into it, and I looked at its tremendous diversity as far as being able to conform different forms and have those available for the different regions. Some areas actually have to go into other states that require them to report mileage. And I was able to create a special post-trip that included that mileage. And now we have reports instead of hoping that we got all that information in hand. The other thing that I did was, when I did the pre-trips, it's very important that you have an efficient pre-trip. So what I did was, from my previous trainings, was incorporate an engineered walk path for the drivers to take. So every driver was doing the same exact thing. It would tell them what door to go to first and then begin their pre-trip. And they would finish back at their driver's side door and get back into the cab, and then they would complete their pre-trip. But it told them exactly what to do step-by-step. Move to the front of the vehicle, move to the passenger side of the front, et cetera. As they went down and around the vehicle, there were different cards in the forms which required them to respond. Now, if they located a defect, it had a camera feature, whether it be on their phone, Android or iPhone, but also it was usable on tablets that we use as well. And they were able to take a picture of it. What was great about that was, once they sent that pre-trip, it went directly to one of our mechanic vendors. And the mechanic vendors could order parts, check their inventory, make sure they had it on hand, schedule any serviceable items right away. And anything that wasn't necessary to be serviced, they could schedule later on. So it really transformed the way we were maintaining our fleet. Which was important, because it was an aging fleet in some cases, and giving that proper maintenance is necessary to everybody's fleet. So what's it like getting all this information in? Well, you have to have all the driver's information, you have to have all the vehicle's information. And they give you templates, which you can download very easily, and then take that information, use what you already have, transpose it over onto the template and press a button. It would upload instantly. And that included forming out teams. I used the teams to break apart the markets that we service. And there was a total of eight markets, so it was important to know which markets were doing the training, were doing the initiating of the Whip Around apps in all the driver's equipment, whether it be a tablet or a phone, and then taking the driver information. And here's something that I haven't even been able to reach yet, and I hope to get to it soon, it stores all the information in there that the drivers would need compliance-wise, license, et cetera. So all that information can be stored in there. And also, you can set days of the week. Some drivers work Tuesday through Saturday, some drivers work Wednesday through Sunday, et cetera, et cetera. So you could only have them operate vehicles during that time. It's easily for them to select the vehicle, and it converts right over to any vehicle, whether it be a bobtail, which is a propane delivery vehicle, or a tank wagon used for home heating and fueling. So once they selected that vehicle, it had the appropriate cards in there that are designed for that type of vehicle. We also use it on our cranes, pickup trucks, et cetera. And again, the ease of transforming that information that you have in your database, and then putting onto this template, it was a no-brainer. It was up in two minutes and I could start. That day that I uploaded that information, I actually put on 50 drivers. And they went on, when they're introduced into the app on their phone or tablet, it actually shows a preview video of the training. And before they were done, they were ready to go. I didn't have to do much training. If they had a question, I answered it and we moved on from there. But they've run with it and it's a great, great tool. And again, I was impressed with how easy it was to implement. I think the most important thing about when you're out there searching for the right criteria for a platform that you need to maintain your fleet and to assist you in being in compliance with DOT and all the different regulations is its versatility and how flexible it can be. And I have found out that it is quite flexible. But also, if you need to communicate that information over a vast distance, that again is attainable through the Whip Around app. And I'm sure there are other platforms out there that offer that. I've looked at a few of them. Some were more pricey, very much more pricey than Whip Around. It wasn't overwhelming at all to make that decision for me. I looked at all the criteria and then I took it to the next level, and they felt confident, so much that they wanted me to implement immediately right away in all areas. Which I'm still not 100%, but I'm getting close. I'm about 75% effective in my implementation. And the training, like I said, was just... They give you a video. The drivers watch the video. It's easy to understand, and so is the app. Because some of these drivers, some of them didn't even have iPhones. So for them to go from never having an iPhone or never having a phone at all, to now having a tablet and now utilizing the concept of the Whip Around app and using it to keep them in compliance, it was a breeze. So I'd recommend you take a long hard look at it.
Heather P.
Transportation/Trucking/Railroad, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
Easy for drivers, like all the options and custimizations
Integration and eventually required a contract
Janina D.
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 6 months
Review source
Share this review:
Since we started using Whip Around I keep a better track of my drivers schedule
Easy to navigate, easy to use for me and my drivers.
We are not able to print reports and it won't allow you to see just one week at the time for the driver's inspections
Thanks for the review! You can use the filters to see one week of the drivers reports. Please contact us if you need assistance.
Walter H.
Construction, 1,001-5,000 employees
Used daily for 1-2 years
Review source
Share this review:
documentation of the machine. inspection history.
I use whip around on a daily basis several times of the day. I was wondering if by chance that the app can be redesigned so that the location of the machines can be present in the defect and inspection history portion of the headings. I have several pieces of equipment that get inspected on a daily basis and with the location of the job in the headings would benefit my operations. I can select a job location and pick several pieces of equipment that my techs can go out and repair. I have reached out to my superiors and asked the same question with no response. I was wondering if you could assist with my request. Feel free to reach out to me and i can discuss further on my request. thanks Walter Hanson Staker Parson Companies. 801-509-1218
Ronald D.
Construction, 51-200 employees
Used daily for 1-2 years
Review source
Share this review:
Initial set up can be time consuming because program is so customizable. Once desired fleet operations are established system works unbelievably well in organizing, updating and informing all users as to current fleet status.
Every user (or just some) having the ability to report information and retrieve information of fleet operations at any time and it be current. Customizable service programs allowing any desired schedule to be set up and followed.
Data entry of 3rd party vendors expenses. Data entry of parts and supplies used in daily repair. Integration of venders to reduce data entry. Department expense calculating and budgeting reports.
Joe C.
Transportation/Trucking/Railroad, 201-500 employees
Used daily for 1-2 years
Review source
Share this review:
Overall, Whip-Around is a great product and a very effective tool.
I am part of a team that manages over 70 drivers and a fleet of 33 vehicles in 16 states. This software has been the perfect solution to remotely manage pre and post trip reports, vehicle maintenance, and driver compliance. It’s very simple to implement with drivers due in large part to not require special or expensive equipment - most of our drivers use the free app on their own smartphones. We also use inexpensive Samsung tablets which we leave on the vehicles (one per vehicle). Other great features are the document management for fleet and drivers, mechanic notifications and updates, and the ease of generating reports and summaries.
The only thing I would like to see improve is the driver communication tools. Currently, there is no feature in place that notifies drivers of the status of faults they reported. There is a feature to leave comments on a fault report, but drivers are not notified of those comments. Also, there is a feature to alert drivers if they miss a report or to send them reminders, however, it only sends these notifications via the app for drivers, so they would have to be logged in to see it. Sending text messages directly to the drivers via their personal mobile phones would be much more effective.