0

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Incident Management
Page 4

Incident Management Software with Self Service Portal (2026) - Page 4

Last updated: April 2026

Get free expert advice+1 (888) 216-6745

Call now for a one-to-one consultation in under 15 mins.

1 filter applied

Features

Self Service Portal

Collaboration Tools(63)

Alerts/Notifications(90)

Activity Dashboard(82)

API(78)

Integrated with

Microsoft Teams(22)

Microsoft 365(14)

Slack(28)

Datadog(10)

GitHub(7)

Pricing model

Free(17)

Open Source(3)

Free Trial(65)

One Time License(2)

Subscription(70)

Devices supported

Mac(54)

iPad(55)

Android(59)

Linux(40)

Web-based(93)

iPhone(59)

Windows(65)

Organization types

Small Business(90)

Non Profit(43)

Large Enterprises(91)

Public Administrations(51)

Freelancers(25)

Mid Size Business(90)

User rating

All Reviews

& up

(81)

& up

(82)

& up

(82)

93 software options

Sort by

Sponsored

Ontic

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Let's make nothing happen together.

Ontic empowers physical security teams to proactively and continually assess, collaborate and act on more threats to keep people safe.

Read more about Ontic

Users also considered

DiliGenie

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Power Your IT Projects with DiliGenie’s Smart Tools!

DiliGenie’s Incident Management module streamlines the handling of IT service disruptions through centralized reporting, automated routing, and real-time tracking.

Read more about DiliGenie

Users also considered

Wavity

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Frictionless business on a budget

Wavity enables organizations to build easy-to-use digital workflows quickly and cost effectively.

We offer solutions to support many digital workflows - IT, Sales and Marketing, HR, Work and Project Management and other workflows that are unique to your organization and your teams.

Read more about Wavity

Users also considered

Callgoose SQIBS

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Incident and workflow management solution

Callgoose SQIBS is a next-generation automation platform that optimizes IT operations, streamlines incident management, and enhances system reliability. With real-time alerts, auto-remediation, on-call scheduling, and seamless integrations, it reduces downtime, boosts efficiency, and lowers IT costs

Read more about Callgoose SQIBS

Users also considered

Rapid

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Making the world a safer place to work

Effortlessly report safety incidents, manage investigations and assign corrective actions with our user-friendly, centralised software. Anyone within the workplace can prepare and submit an incident report using a unique link or QR code created for your site.

Read more about Rapid

Users also considered

SpheraCloud

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based enterprise sustainability management solution

SpheraCloud is a cloud-based enterprise sustainability management solution that enables businesses to manage their performance and achieve their sustainability goals.

Read more about SpheraCloud

Users also considered

AlertFind

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Multi-channel emergency notification and IT alerting system

AlertFind is a multi-channel, 2-way emergency notification and IT alerting system that helps organizations notify employees immediately and manage incidents ranging from natural disasters to system outages. It includes automatic contact updating, geofencing, multi-language support, and more.

Read more about AlertFind

Users also considered

ECALDIMA

(0)

Agile ITSM & BPM platform for business-wide automation

ECALDIMA is an IT service management (ITSM) and business process management (BPM) platform that offers automation, custom workflows, APIs, and secure deployment for IT and business operations.

Read more about ECALDIMA

Users also considered

StatusHub

(0)

IT Incident & Disruption Communication tool

IT Incident Communication tool | Hosted Status Page

Read more about StatusHub

Users also considered

L.E.V.8

(0)

Cloud-based SaaS safety compliance management platform.

Logget - Incident & Hazard Management
Easily create, delegate and manage your issues, hazards, tasks and incidents with the Logget tracking system. Logget allows you to define tasks, priortise deadlines, assign responsibilities and communicate to staff all in the one place.

Read more about L.E.V.8

Users also considered

EHSwise

(0)

EHSwise - Empowering Safety Excellence

EHSwise is a leading Environmental, Health & Safety (EHS) solution that enables EHS leaders to efficiently collect and manage Health & Safety records in one streamlined system, promoting on-site safety and ensuring regulatory compliance.

Read more about EHSwise

Users also considered

Zenduty

(0)

End-to-end incident management for SRE, DevOps & NOC teams

Zenduty is an incident management platform that gives you greater control and automation over the incident management lifecycle.

Zenduty centralizes alerts, notifies the right people reliably, and enables them to collaborate, take rapid action and resolve incidents faster.

Read more about Zenduty

Users also considered

OpenText ZENworks Service Desk

(0)

Cloud-based service desk platform

ZENworks Service Desk is a comprehensive IT service management solution that streamlines and automates IT service operations. It is designed to help IT organizations deliver high-quality services to their users while reducing the overall cost of service delivery. With ZENworks Service Desk, users can easily submit and track their service requests, while IT teams can manage and prioritize incidents, problems, and changes.

Read more about OpenText ZENworks Service Desk

Users also considered

IT Communication Assistant

(0)

Fast creation of effective IT communications

IT Communication Assistant is a low-key web app that provides IT specialists a workspace with interactive IT communication templates and tools, born from real experiences and challenges within IT teams.

Read more about IT Communication Assistant

Users also considered

KIX

(0)

Cloud-based ITSM software

KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

Read more about KIX

Users also considered

OESuite

(0)

Cloud-based platform for EHS and workforce management

OESuite is a web-based enterprise platform that helps organizations achieve operational excellence. With various modules and mobile applications, OESuite can integrate data from multiple systems and provide a centralized dashboard for managing workforce, assets, operations, compliance, and risk.

Read more about OESuite

Users also considered

OpenText ZENworks Service Desk

(0)

Cloud-based service desk platform

ZENworks Service Desk is a comprehensive IT service management solution that streamlines and automates IT service operations. It is designed to help IT organizations deliver high-quality services to their users while reducing the overall cost of service delivery. With ZENworks Service Desk, users can easily submit and track their service requests, while IT teams can manage and prioritize incidents, problems, and changes.

Read more about OpenText ZENworks Service Desk

Users also considered

EHSwise

(0)

EHSwise - Empowering Safety Excellence

EHSwise is a leading Environmental, Health & Safety (EHS) solution that enables EHS leaders to efficiently collect and manage Health & Safety records in one streamlined system, promoting on-site safety and ensuring regulatory compliance.

Read more about EHSwise

Users also considered

page 4 of 4

US office

56 Top Gallant Road
Stamford, CT 06902
USA

Registered office

Calle Álava 121
08018 Barcelona,
Spain

For you

Join Sign in Software categories Blog & research

For vendors

Get listed Your account

Our company

About us We're hiring!News Legal Privacy Policy Vulnerability Disclosure Program

© 2010-2026 GetApp. All Rights Reserved.
GetApp is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.