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Top Rated Incident Management Software with Self service portal - Page 4

Last updated: July 2026

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95 software options

Workday HCM logo

Human capital management system

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Workday HCM is an HR solution that helps organizations manage the global workforce. The system supports companies of all sizes, enabling organizations to comply with local regulations. Workday HCM features embedded AI insights that give organizations an understanding of the workforce. Using machine learning, the software enables teams to analyze employee data to deliver personalized recommendations, helping HR teams make informed decisions about people.

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JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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Omnigo logo

Ensure a Safer Tomorrow

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All-In-One Cloud-Based Public Safety Management Platform. Reduce Time Spent on Paperwork by 50% to Get Your Officers Back to Work.

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ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

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TOPdesk logo

The service management platform that makes service happen

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TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house experts are here to help.

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Zoho Creator logo

An all-in-one AI-based low-code app development software

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Zoho Creator is an AI-based, low-code platform that enables users to build custom apps, automate workflows, manage data, and enhance business efficiency. It supports enterprise architecture, legacy system modernization, and digital transformation with integrations and built-in analytics.

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Vivantio logo

Flexible Software. Focused Service.

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Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

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Electric AI logo

IT management software for managed software providers (MSP)

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Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more. It allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

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HSEC Online logo
(0)

Simple. Smart. Safe

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Document management and compliance
HSEC Online® enables you to keep track of Tax Clearance Certificates, Letters of Good Standing, company policies and procedures

Incidents & accidents reporting
HSEC Online® enables you to report and manage all your incidents and accidents in real-time

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Ecaldima logo
(0)

Agile ITSM & BPM platform for business-wide automation

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Ecaldima simplifies incident management with automation, intelligent routing, and complete traceability.
It centralizes ticket reception, assignment, and tracking, allows internal or public comments, controls SLAs, and prioritizes based on custom rules.

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OpenText ZENworks Service Desk logo
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Cloud-based service desk platform

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ZENworks Service Desk is a comprehensive IT service management solution that streamlines and automates IT service operations. It is designed to help IT organizations deliver high-quality services to their users while reducing the overall cost of service delivery. With ZENworks Service Desk, users can easily submit and track their service requests, while IT teams can manage and prioritize incidents, problems, and changes.

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OESuite logo
(0)

Cloud-based platform for EHS and workforce management

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OESuite is a web-based enterprise platform that helps organizations achieve operational excellence. With various modules and mobile applications, OESuite can integrate data from multiple systems and provide a centralized dashboard for managing workforce, assets, operations, compliance, and risk.

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Zenduty logo
(0)

End-to-end incident management for SRE, DevOps & NOC teams

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Zenduty is an incident management platform that gives you greater control and automation over the incident management lifecycle.

Zenduty centralizes alerts, notifies the right people reliably, and enables them to collaborate, take rapid action and resolve incidents faster.

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StatusHub logo
(0)

IT Incident & Disruption Communication tool

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IT Incident Communication tool | Hosted Status Page

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Incident & Hazard ID logo
(0)

Mobile app w/ photo capture for workplace incident reporting

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Incident & Hazard ID is a cloud-based mobile app that helps organizations keep employees safe by providing incident reporting, hazard identification, photo capture, risk assessments and more. It is compatible with iOS and Android and offers offline data capture capabilities.

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IT Communication Assistant logo
(0)

Fast creation of effective IT communications

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IT Communication Assistant is a low-key web app that provides IT specialists a workspace with interactive IT communication templates and tools, born from real experiences and challenges within IT teams.

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EHSwise logo
(0)

EHSwise - Empowering Safety Excellence

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EHSwise is a leading Environmental, Health & Safety (EHS) solution that enables EHS leaders to efficiently collect and manage Health & Safety records in one streamlined system, promoting on-site safety and ensuring regulatory compliance.

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KIX logo
(0)

Cloud-based ITSM software

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KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

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L.E.V.8 logo
(0)

Cloud-based SaaS safety compliance management platform.

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Logget - Incident & Hazard Management
Easily create, delegate and manage your issues, hazards, tasks and incidents with the Logget tracking system. Logget allows you to define tasks, priortise deadlines, assign responsibilities and communicate to staff all in the one place.

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Glartek logo

Glartek EHSQ Software

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The EHSQ platform your whole team actually uses — from the frontline to the management.

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