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Top Rated Incident Management Software with Self service portal

Last updated: July 2026

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94 software options

HSI Donesafe logo

Cloud-based EHS management tool for workplace safety.

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Report and resolve incidents fast from any device. Capture details in real time, assign follow-up actions, and track trends to prevent future issues and improve workplace safety.

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Resolver logo

Risk platform for enterprise resilience

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Resolver's Incident Management Software is a complete solution for responding to, reporting on, and investigating incidents. Standardized incident capture and powerful reporting allows you to quickly understand what's happening and why. Manage resources, minimize impact and prevent incidents.

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VelocityEHS logo

Environment, Health, Safety (EHS) Management Software

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The new VelocityEHS Accelerate® Platform simplifies tracking all types of Incidents, manage corrective actions, report & analyze, giving you the flexibility to control every aspect of incident management anywhere, anytime with its robust workplace Incident Management Software Solution.

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FileHandler Enterprise logo

Secure. Scalable. Proven.

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FileHandler Enterprise enables TPAs, insurance carriers, public entities, and self-insured organizations to automate processes and enhance efficiency. Our software keeps you on track with automation and customization, creating a standard claims management process for your business.

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Freshservice logo

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

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A1 Tracker logo

Enterprise risk management software

New generation incident management software designed for loss run reporting, metrics, & notifications to streamline management.

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Healthcare Compliance Software logo

Your best healthcare compliance management tool.

Healthcare Incident Management is a breeze with Compliancy Group’s customizable software. Get the tool that streamlines your reporting and makes it easy to track and manage across your org.

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Tandem Software logo

Easily Manage Information Security and Regulatory Compliance

Tandem is a security and compliance solution designed to help organizations manage audits, business continuity planning, compliance, risk assessment, and vendors. The platform enables users to create role-based access and custom workflows using built-in programs.

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Risk Hawk logo

Risk, compliance and audit management software

Integrated Risk Management system to actively manage all risks & KRIs, controls, incidents, policies, audits, action plans, resources, compliance registers, case queues such as whistleblowing, complaints, SARs, media reports, and regulatory notifications and facilitates linking these to each other.

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Mint Service Desk logo

IT service desk and asset management solution

Mint Service Desk is a an IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors.

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Better Stack logo

The AI SRE observability stack

Better Stack lets you see inside any stack, debug any issue, and resolve any incident.

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BIS Safety Software logo

Learning and Compliance for high-risk industries.

BIS Safety Software’s Incident Management system helps organizations track, investigate, and resolve workplace incidents with ease. Featuring CAPA, audits, compliance tracking, real-time reporting, alerts, and risk analysis, it streamlines processes and strengthens safety outcomes.

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Urbest logo

Collaborative tool for facilities, maintenance and services

Urbest's collaborative job tracking platform allows organisations to seamlessly capture, organise, track and take actions in workloads between issuers, managers and workers.

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Teramind logo

Employee Monitoring, UAM, ITM & IRM, DLP, and Compliance.

Teramind is a unified employee monitoring, insider threat detection, data loss prevention, compliance and governance solution. Track digital interactions, optimize productivity, monitor privileged users, to enforce policies, prevent IP and data leaks and maintain and prove regulatory compliance.

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Soleran Oro logo

Manage Your Facilities with Confidence

Soleran Oro gives you the speed and power to build apps, workflows, dashboards & reports tailored to your organization, teams & processes on one facility management platform.

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Pazo logo

Operational Excellence Simplified

Mobile First
GPS Enabled
QR/NFC Support
Integrations Ready
AI Enhanced
Offline Support

Pazo simplifies ticketing, real-time reporting, and tracking. With custom workflows and alerts, teams can resolve incidents faster and improve response times, ensuring seamless operations across facilities.

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LogicGate Risk Cloud logo

Cloud-based compliance solution for GRC.

LogicGate Risk Cloud is a no-code governance, risk, and compliance (GRC) platform that scales and adapts to your changing business needs and regulatory requirements. It combines a suite of purpose-built applications with intuitive technology that allows risk professionals to form, evolve, and communicate a market-leading risk strategy.

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Asset Infinity logo

Cloud-based Asset Management & Tracking Software

Asset Infinity is a cloud based asset management & tracking tool to manage all types of assets and keep a record of all maintenance activities and asset procession throughout their lifetime. Asset Infinity is for businesses in manufacturing, sports, hospitality, & education, with native mobile apps.

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HaloITSM logo

ITSM solution for managing incidents & assets

HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

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i-Vertix logo

IT infrastructure management software

i-Vertix is a cloud-based IT infrastructure management software that helps business with their day to day IT responsibilities.

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Rely logo

Intelligent case management platform

Rely is an intelligent case management system that helps organizations prevent, detect and respond to workplace issues, such as bullying, harassment, discrimination, violence, and abuse. It helps administrators address the root causes of issues to help prevent the same issues from happening over and over again.

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Spot logo

It’s the evolution of talking to HR.

Spot is a cloud-based whistleblowing software that helps organizations design custom workflows to manage sensitive issues and streamline communication between HR teams and staff members. Features include single sign-on, case management, multi-language, trend analysis, and pattern detection.

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Salute Safety logo

Manage Risk, Improve Efficiency, Keep People Safe.

Salute's cloud-based EHS software is an all-in-one solution to manage risk and compliance more efficiently, providing safety leaders the easiest, most flexible platform for tracking, managing, and communicating key environmental health and safety data.

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StatusCast logo

IT management software with integrated communications

StatusCast is a unified communications platform that integrates with your IT operations and uptime monitoring applications. StatusCast provides an automated, multi-channel communications platform that enables users to proactively communicate IT outages and scheduled maintenance to your employees and customers. The system also allows managers to showcase the uptime availability of critical applications, and assist in the root-cause analysis of IT incidents.

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24Cevent logo

On-call incident response when alerts are not enough

24Cevent is an incident response platform designed for the moment when things break. It ensures critical incidents reach the right on-call person, require acknowledgment, and escalate automatically until action is taken, helping teams reduce downtime during active incidents.

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