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Top Rated Incident Management Software with Self service portal - Page 3

Last updated: July 2026

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95 software options

SpheraCloud logo

Cloud-based enterprise sustainability management solution

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SpheraCloud is a cloud-based enterprise sustainability management solution that enables businesses to manage their performance and achieve their sustainability goals.

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Rapid logo

Making the world a safer place to work

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Effortlessly report safety incidents, manage investigations and assign corrective actions with our user-friendly, centralised software. Anyone within the workplace can prepare and submit an incident report using a unique link or QR code created for your site.

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SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

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SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

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PagerDuty logo

Incident Management & Operations Performance Software

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PagerDuty is a cloud software that connects people, systems & data into a single view - creating visibility & actionable intelligence across their operations.

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itbid logo

Innovating connects us

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Modular procurement platform that digitizes the full cycle — from supplier qualification to invoicing. Built for the mid-market, integrated with your ERP, and customizable to your real flows. AI in production, never replacing the buyer's judgment. Demos are personalized: tell us your process first.

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Intuety logo

Risk assessment & incident prediction insights

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Intuety provides an AI solution which helps improve the quality and efficiency of Risk Assessment & Mitigation Statement (RAMS) production

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Deepser logo

Service Management without complexity.

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Deepser is the only 100% Italian Service Management platform with native AI. It helps teams identify, prioritize and resolve incidents faster by automating activities, providing instant access to information and supporting more effective decision making.

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Wavity logo

Frictionless business on a budget

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Wavity enables organizations to build easy-to-use digital workflows quickly and cost effectively.

We offer solutions to support many digital workflows - IT, Sales and Marketing, HR, Work and Project Management and other workflows that are unique to your organization and your teams.

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xMatters logo

Actionable IT alerting platform for enterprises

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xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster.

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HSI logo

Cloud-based EHS management solution for workplace safety.

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HSI is a cloud-based EHS management solution that helps businesses in manufacturing, hospitality, construction, and other industries handle workplace safety and employee training.

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Splunk Enterprise logo

Machine data management and analytics

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Splunk Enterprise is a cloud-based platform designed to assist businesses with big data management and analysis of machine data. Key features include data visualization, performance metrics, data collection, real-time search, indexing, KPI tracking, reporting, and monitoring.

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Lumiform logo

Turning frontline work into better operations

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Lumiform is the incident management software to standardize frontline processes, ensure compliance, and improve operational excellence.

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VisiumKMS logo

ESG, EHS, and quality management software

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VisiumKMS automates incident management business processes. We understand the business process, workflow and all aspects of the incident management process beginning with event identification, analysis, route calls analysis, lessons learned and corrective action, preventive action management. Visiu

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Ideagen Risk Management logo

Centralize risk for full visibility, control and reporting.

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Ideagen Risk Management is a complete system for recording, monitoring and reporting risk across your organization.

Companies that use Ideagen Risk Management are able to demonstrate compliance with ISO 31000 because it gives them a way to directly connect risks to specific objects.

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SmartITSM logo

Cloud-based IT service management and help desk software

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SmartITSM is a cloud-based help desk software that helps businesses handle ticketing processes, update calendar overviews, and create service catalogs on a unified platform.

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INControl logo

Your Control Centre

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INControl is a cloud-based Transport Workflow System for South African fleets, streamlining shipments, scheduling, RTMS compliance, and invoicing. It includes SIMs, rugged tablets, and MDM to ensure secure, connected, and fully digitised transport operations.

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FORM OpX logo

The Digital Assistant for the Frontline

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FORM OpX empowers teams to improve operational compliance by digitizing audits and inspections on mobile to reduce risk and improve safety and quality from the frontline.

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Tesseron logo

work with the flow

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Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany

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Sabentis logo

AI-first OHS: 45 modules, 5 AI Agents, BI

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Report incidents in seconds from any device. AI suggests corrective actions automatically, predictive analytics anticipate next incidents, and Sabentis BI gives root-cause insights in real time. Mobile-first capture, digital signature, full audit trail and 0-min RPO. Trusted by 175,000+ companies.

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C2 logo

The ultimate ITSM platform

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C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

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Fusion Framework System logo

Cloud-based risk management tool for business continuity.

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Fusion provides enterprise resilience software built on the Salesforce Lightning platform. The system offers integrated solutions for business continuity, crisis management, and third-party risk assessment through a single dashboard interface. Organizations can visualize operational interconnections, identify potential failure points, and implement proactive risk mitigation strategies through scenario testing and dynamic data analysis.

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Salesforce Service Cloud logo

AI powered customer service management platform

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Agentforce Service is a customer service platform offering seamless support across channels like contact centers, field service, HR, and IT. It integrates human agents with AI on a unified platform to personalize interactions. Features include omni-channel engagement, case management, knowledge bases, and analytics tools, enabling organizations to enhance team performance and customer satisfaction.

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Wooqer logo

One App for All Ops

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Wooqer is your One App for All Ops to set expectations, share guidelines, measure compliance, and drive accountability.

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iReportSource logo

EHS software and safety services for SMBs

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iReportSource simplifies incident reporting with mobile capture, photo annotation, and a guided investigation-to-closure workflow. OSHA 300 and 300A logs auto-generate from incident data. Near miss reporting and analytics dashboards track trends across locations.

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iTOP logo

Cloud based visitor management solution

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iTOP is a cloud-based configuration management database (CMDB) platform that helps manage IT assets and incidents, handle downtime, and optimize the efficiency of the support team. It also helps manage multi-client environments and streamline collaboration across departments.

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