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Shortcut Logo
Shortcut

Project management platform for software development teams

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Shortcut Pricing, Features, Reviews and Alternatives

Shortcut product overview

Price starts from

0

/user

Per month

What is Shortcut?

Built specifically for software development teams, Shortcut is a cloud-based project management platform for collaboratively supporting the full planning, build, and launch cycle. Scalable to cater for non-profits right up to Enterprise-level with variable subscription pricing packages, Shortcut also promises robust, out-of-the-box integration options for the likes of GitHub, GitLab and Slack etc, with API access for developing custom workflow automations. An online UI allows users to create a “Story” for describing any task, job, feature or build, before defining “Milestones” and “Epics” for goal-based progression. Drag and drop Kanban workboards allow task workflows to be rearranged and prioritized intuitively while keeping every team member updated. Reporting tools and data visualizations including cumulative flow diagrams and burndown charts also support greater visibility on overall progress and achievements.

Key benefits of using Shortcut

• Shortcut delivers features to make project management comprehensive and intuitive for software development teams, offering a cloud-based solution scalable enough to meet the needs of non-profit organizations all the way up to Enterprise level.

• Tasks, chores, features and builds are definable as a "Story" with "Milestones" and "Epics" used to signify, mark and measure project progress.

• Kanban boards can be built and managed via drag and drop, updating all team members on task status while using Shortcut's reporting capabilities to chart achievement progress.

• Shortcut app for iOS provides mobile users with features including quick tap story creation, story searching, visibility on Epics progress, a working Dashboard, plus project activity tracking within the Activity Feed.

• Third party integration for tools such as GitHub, Slack, Zendesk, Google Drive, Dropbox, Bugsnag, Clockify and others is extendable via Shortcut's own developer API.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
24/7 (Live rep)

Training options

Webinars
Documentation
Live Online

Shortcut pricing information

Value for money

4.6

/5

326

Starting from

0

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Shortcut features

Functionality

4.3

/5

326

Total features

72

8 categories

Most valued features by users

Task Management
Collaboration Tools
Task Progress Tracking
Projections
Prioritization
Alerts/Notifications
Activity Dashboard
Reporting/Analytics

Functionality contenders

Shortcut users reviews

Overall Rating

4.6

/5

326

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.41/10
Rating distribution

5

4

3

2

1

210

101

14

1

0

Pros
Clubhouse has been fantastic. Their customer support is awesome and super helpful.
I love how intuitive and easy to use the software is. The pricing is great if you're a team of less than 10.
Overall, I think this is a great product when comparing to other project management softwares. It allows great customizations for your team of any size.
Cons
I was sick to death of the heavy, underperforming and sometimes outright horrible competitors in this product space that I had been stuck using for many years.
Sometimes the auto-save fails and you lose work. Sometimes tickets you create are lost in a void if not triaged correctly.
This may also be due to the app being invite-only, which contributes to lack of diversity.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

The perfect tool for software projects using Kanban

Reviewed 3 years ago

Clubhouse helps us manage agile software projects better than ever before. With other tools it feels like we are forcing it to try to accommodate our workflow, but with Clubhouse it feels like it was designed exactly for our use.

Pros

Clubhouse brought us a new set of features and ways to organize stories and tasks that we didn't know we wanted/needed. We have always stuck with tools that were able to help improve our kanban based workflow rather than the simple project board tools like Trello that cater to everyone more than software/product development specifically. There are few tools out there that provide what we are looking for: the ability to organize and label stories with more granularity than a single label (estimates, types, project, priorities, epic, etc), and the ability to have reports like velocity and burndown charts.

Cons

It is a very small thing, but it would be nice if we could adjust the color scheme of both things like labels beyond the default options, as well as adjust the overall interface colors.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Shortcut (previously Clubhouse) has been a great improvement for us.

Reviewed 9 months ago

Overall our experience has been great. Less has been falling through the cracks, and we're able to actively manage & prioritize our development with ease. The application is enjoyed by both the development team & the management team, so everyone is benefitting from our switch to Shortcut.

Pros

1. The app is very easy to configure & set up. 2. The user experience is seamless & functionality is very self-explanatory. 3. There are multiple ways to configure each component, so you can set up the app according to what works best for you & your company. (No "one size fits all" model.) 4. The ability to set up different workflows for different departments has been a huge help for us.

Cons

1. It's a little hard to envision how each of the components should be set up for your organization when you're first getting in there (i.e., projects, workflows, milestones, epics, stories), so we ended up changing the setup as we went along after the initial configuration. This wasn't necessarily a bad thing, as it allowed us to improve the way we currently did things. 2. The biggest issue we have...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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While it does the job, it's not easy to use for sorting or management

Reviewed 22 days ago

I am only a user, but I know that our Engineering manager will be switching us to a different product soon for ticket management with the reason that the new product will be much easier for everyone to use - especially for tracking their own tickets.

Pros

Does what we need it to do - create bug tickets

Cons

Not easy to filter, find or sort. Maybe I just don't know how to use the features, and I know I use them in a completely different fashion than Engineering does (we create tickets, they execute them), but each time someone says "just filter and find", I have no idea and can't figure it out. I also hear from their team about how hard it is to do what they need to do with the tickets once we create them. Not user friendly for sorting or tagging for projects.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Love the drag and drop. Great tool to stay organized

Reviewed 12 days ago
Pros

I like the drag and drop the most. It makes managing tasks so much easier

Cons

A little confusing to use. The learning curve is steep.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Previously Clubhouse, Shortcut really did cut our processes shorter.

Reviewed 3 months ago
Pros

1) Easy to learn - Even our junior members got on-boarded quickly despite their absolute lack of familiarity to such tools. 2) Tons of tagging options - Tickets can get multiple labels and the long list of standard metadata for cross-posting and maximum searchability. 3) Powerful search box - We get lots of tickets using the same set of keywords yet the search function seems to algorithmically know exactly which one we are looking for!

Cons

1) Comment formatting is not WYSIWYG 2) A bit pricey for smaller teams 3) Continuous development is great, but there's always a new key feature deployed quickly that will make you rethink your currently-established conventions. We found ourselves testing these, and even migrating to fully commit to using the new feature instead (e.g. milestone-centric vs iteration-centric). There's this unshakeable worry that there's a new feature yet again right around the corner and we may have to switch once more.

Shortcut FAQs and common questions

Q. What type of pricing plans does Shortcut offer?

Shortcut has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Shortcut?

Shortcut has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Shortcut support?

Shortcut supports the following languages:
English


Q. Does Shortcut offer an API?

Yes, Shortcut has an API available for use.


Q. What other apps does Shortcut integrate with?

Shortcut integrates with the following applications:
LambdaTest, Bugsnag, GitHub, Dropbox Business, Instabug, Zapier, Box, GitLab, Test Lodge, Rollbar, Slack, Sentry, Bitbucket, Clockify, Google Calendar, Zendesk


Q. What level of support does Shortcut offer?

Shortcut offers the following support options:
Chat, Email/Help Desk, 24/7 (Live rep)

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