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JAMS

4.5
(19)

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Business process management and automation platform

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(0)

JAMS Pricing, Features, Reviews and Alternatives

JAMS FAQs

Q. What type of pricing plans does JAMS offer?

JAMS has the following pricing plans:
Starting from: $15000.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of JAMS?

JAMS has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does JAMS support?

JAMS supports the following languages:
English

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Q. Does JAMS offer an API?

No, JAMS does not have an API available.

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Q. What level of support does JAMS offer?

JAMS offers the following support options:
24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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JAMS product overview

Price starts from

15000

Per year

Other

What is JAMS?

JAMS helps businesses improve productivity by automating jobs. It helps simplify complex workflows by managing multiple tasks and processes in a single application. The application is customizable and users can configure it to meet their specific organizational needs.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Documentation
In Person
Webinars
Live Online
Videos

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Starting from

15000

Per year

Other

Free plan
Free trial
Pricing range

Starting from

39

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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JAMS pricing information

Value for money

4.7

/5

19

Starting from

15000

Per year

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

JAMS features

Functionality

4.5

/5

19

Total features

53

8 categories

Most valued features by users

Task Management
Collaboration Tools
Alerts/Notifications
Third Party Integrations
Reporting/Analytics
API
Access Controls/Permissions
Status Tracking

Functionality contenders

JAMS users reviews

Overall Rating

4.5

/5

19

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.83/10
Rating distribution

5

4

3

2

1

11

7

1

0

0

Pros
We have been very happy with the JAMS product and the Team @ MVPSI overall; the product is very stable and the vendor team is very responsive with issues and helping the customers.
However, the support team is an invaluable part of the product. The support team has been fantastic in helping me to understand what capabilities are available and exactly how to use them.
Great dependency checking. The new Workflows are a great addition and very useful for full scale "thinking" by the flow or processes.
Cons
Clients tend to lose connection with server as it does not refresh consistently (v6), sometimes frustrating that other sessions will show different job statuses.
Sadly at this time, after spending a year attempting to deploy, JAMS is not the product for us.
We did not want them looking through batch files and trying to figure out what failed and when.

Overall rating contenders

AR
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Verified reviewer

Wholesale, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Jams: How to automate OpenVMS...and more

Reviewed 4 years ago

Core functionality was interfacing with an Alpha server running on OpenVMS software. We needed a way to better automate the processing. Also important was to get notifications if things went wrong, and for a non-programmer to quickly resolve issues that might come up. We did not want them looking through batch files and trying to figure out what failed and when.

Pros

One of the few programs on the market that integrates well with OpenVMS via a native agent.

Cons

Debugging of scripts is more burdensome than it could be, but I like the audit capabilities where you can roll back to previous versions of a job very easily.

BC
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Bruce C.

Consumer Electronics, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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JAMS helps IT do their job

Reviewed 4 years ago

Our team has used JAMS extensively to manage a number of different tasks/processes on several different servers and different operating systems (unix/windows) with a number of different methods such as scripting (bash/powershell) and SSIS calls and calling URL endpoints as well. This is a very flexible tool and it works well for our IT services team.

Pros

Jams is a pretty full featured job schedule tool. Jobs can be scheduled to run on repeated (hourly) or one time. Jobs can be tired or chained if you want as well. The interface is well done so you don't spend a lot of time finding what you need to modify or update a job. My favorite feature is the email log for completed or errored jobs, so you can get right to work - from your email tool by viewing the log.

Cons

I have found that the search/query tool doesn't default to the current day when I'm looking for a job. I realize that some users want to keep the query as they left it - thus the need to keep the previous dates and query string. Perhaps a "reset to default" button to clear everything up and get the query tool ready to use would be helpful.

Vendor response

Thanks for the great feedback, Bruce! We're thrilled that JAMS continues to be a useful tool for you and the team. The search/query behavior is very powerful, but something we're actively working to improve upon from an end-user's perspective. Be sure to keep a close eye on the Release Notes for an update on that front in the near future! If there's anything else you need, or features you'd like to see added to JAMS that could benefit the user base, please don't hesitate to reach out to your JAMS account rep or JAMS Support.

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Davesh M.

Computer Software, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Excellent idea for software, clients, and scheduling. However, very buggy and not well executed

Reviewed 4 years ago
Pros

The idea of having JAMS scheduler handle jobs and monitor them is fantastic and is the best solution so far for batch jobs while managing 20-50 servers.

Cons

Software is extremely buggy, web client is almost unusable, constant updates, clients sometimes crashes leaving an entire system useless until restarted, sometimes updates fail wasting company time in reverting state

Vendor response

Thank you for the feedback! JAMS is constantly being enhanced and improved, so we hope your overall experience also improves with each release. If you have specific enhancement requests that you feel would help make the product better, please feel free to contact your JAMS account rep or JAMS Support.

NG
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Nancy G.

Package/Freight Delivery, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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JAMS ease of use, ease of understanding

Reviewed 4 years ago

Very positive. It is a great tool for a variety of teams to use. At our site, the non-production JAMS instance is used to insure the jobs / setups work as expected BEFORE being deployed to Production. And once in Production, Setups & Jobs can be visually monitored by the general public. A variety of notifications on a job's status can be sent automatically, thus eliminating the need to involve valuable "production" resources to answer routine inquires of process owners. Win-win!

Pros

JAMS has an amazing amount of processing capabilities available. However, the support team is an invaluable part of the product. The support team has been fantastic in helping me to understand what capabilities are available and exactly how to use them. Response to on-line chat requests are answered very quickly. They offer to set up GoToMeetings for hands on assistance. And, on the rare occasion the technician doesn't know the answer, he will find the answer for you! Amazing! They take customer support seriously! The product is tremendously robust too!

Cons

It can seem a little clunky when using the UI. Sometimes the response time in viewing the detail screens is slow. However, it is difficult to know if it is the JAMS product or our environment that is slow in rendering results.

Vendor response

Thanks for the review, Nancy! We always appreciate hearing success stories like yours, and strive to provide industry leading support to all of our customers. Please don't hesitate to reach out if you ever need anything.

CH
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Craig H.

Financial Services, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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JAMS Scheduler From HelpSystems

Reviewed 4 years ago

As I stated above, I have been using JAMS since 2009 and here it is now 2019. JAMS is easy to install and once up and running JAMS just keeps on running. JAMS is extremely stable. The JAMS Support Staff is very knowledgeable and respond if needed very quickly. JAMS Support also resolves any issues quickly and resolves the issue the first time.

Pros

I am the JAMS Administrator at one of the largest Banking Financial Institutions Worldwide. We have been using JAMS Scheduler since 2009 in our Credit Card Division and Mortgage Division scheduling and running thousands of batch reports worldwide each month with no issues, automatically running all jobs on time as scheduled and as requested. Another vendors scheduler system used in other divisions is called AutoSys. Once Line of Business partners see JAMS they ask: How do we convert from AutoSys to JAMS.

Cons

CONS would be just that during major upgrades from one release version to the next higher release version, ex: version 6 to version 7 migration, the new version is NOT backwards compatible, thereby causing to have to perform the Big Bang approach to upgrading to the newest release.

Vendor response

Awesome review, Craig! We are extremely happy to have you as a long time customer, and proud of the fact that JAMS continues to be an integral part of Bank of America's ecosystem. Let us know if we can be of any assistance, and we look forward to continuing to strengthen our relationship with your team.

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