We are early in our adoption, but the most significant observation is the quality of the delivery of the implementation. Particularly, the consultant has been excellent.
Keyedin is loaded with more than enough features to be a great enterprise project management solution yet the customer support will more than exceed your expectations. They do a great job over there.
Overall, the UI friendly Keyedln is something that I recommend to all the firms who are looking for affordable and interacting timetracker for their firm.
Some functions dead end and you have to go backwards to move forward. IE Create a job from a SO you have to then go back to the SO to get to the work order.
The project hierarchy can be confusing initially.
Confusion around forecasting and poor reporting abilities. Also poor process guides/documentation.