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Startly Logo

Your Service Organization Streamlined with Startly

Table of Contents

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Is this product right for your business?

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Startly - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Startly overview

What is Startly?

Startly is an all-in-one, fully integrated IT Service Management and Professional Services Automation platform for service delivery organizations. It can help companies track time, expenses, manage projects, help desk, ticketing, change and asset management, invoicing and billing.

Startly’s easy-to-use Time & Expense platform offers both ease-of-use for your team members who need to enter their time and expenses, as well as the full flexibility and functionality that your managers need to configure their requirements all the way down to the project level. And since Startly has a powerful mobile companion app, it has never been easier to make sure all of your team members are submitting their time and expenses on time. Service Management is a customer-focused approach to delivering information technology and Startly has created a streamlined, all in one Service Management solution. It brings together Ticketing, Asset Management, Change Management and Knowledge Base, in a single application. Each of these features can be configured independently, however they are fully integrated to share common workflows and information.

Startly’s Organizational Governance was built to implement and enforce your company’s policies. Features include financial schedule management, contract compliance management, expense policy management, time and expense management, SLA (Service Level Agreement) compliance, budget and forecasting, invoicing management, multi-currency conversions, organizational structure management, and reporting & visibility. Startly is equipped with powerful dashboards to help your company drill down into trends where your business is excelling and where it can do better. With our analytics and artificial intelligence, you can stay on top of your project’s health status and see how fast service requests are being resolved. Startly has you covered with detailed insights that are important for your organization.

Starting price

10per user /
per month

Alternatives

with better value for money

Startly’s user interface

Ease of use rating:

Startly reviews

Overall rating

4.4

/5

10

Positive reviews

90

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.1/10
Rating distribution

5

4

3

2

1

5

4

1

0

0

Pros
“The software is great and I am excited to see all the new enhancement to help us run our business more efficient and to have the data all in one place.”
LB

Linda B.

Director of Finance

“This will be an amazing product. The support team at Startly has been wonderful and their commitment to building an incredible product runs deep within the product and Startly team.”
BM

Brandon M.

CEO

“Tracking timesheets and expenses is very easy with this software. It's great that the projects I am working on can easily be added to the timesheet.”
AP

Anne P.

Sr. Director of Product & Marketing Design

Cons
“I receive pop-up errors often and have to log out, then back in.”
JF

Jessica F.

Sr. Director, Human Resources

“Limited functionality as a standard user. At this time additional role definitions are not available but aware they are under development.”
SR

Sal R.

VP/Partner, Cloud Services

“Having to back out as impersonating resource, determine PM, impersonate PM and reject time, then impersonating resource again to adjust time.”
VB

Virginia B.

Director of Operations

Who uses Startly?

Based on 10 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Information Technology and Services

Use cases

Time and Expense
Time Tracking
Billing and Invoicing
Project Management
Customer Service

Startly's key features

Most critical features, based on insights from Startly users:

Support ticket management
Customer database
Knowledge base management
Performance metrics
Real-Time reporting
Queue management

All Startly features

Features rating:

Access controls/permissions
Activity dashboard
Alerts/Notifications
API
Budget management
Calendar management
Change management
Collaboration tools
Commenting/Notes
Compliance management
Contact database
Customizable fields
Customizable templates
Dashboard
Data import/export
Document management
Drag & drop
Employee management
Estimating
File sharing
Forecasting
Gantt/Timeline view
Kanban board
Key performance indicators
Multi-Channel communication
Multi-Currency
Multiple projects
Prioritization
Productivity analysis
Project management
Project planning/scheduling
Real-Time notifications
Real-Time updates
Recurring tasks
Reporting & statistics
Reporting/Project tracking
Resource management
Support ticket tracking
Task management
Third-Party integrations
Time & expense tracking
Timer
User management
Workflow management

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Startly pricing

Value for money rating:

Starting from

10

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Startly price and value

Value for money rating:

To see what individual users think of Startly's price and value, check out the review snippets below.

“The software is great and I am excited to see all the new enhancement to help us run our business more efficient and to have the data all in one place.”
LB

Linda B.

Director of Finance

“This will be an amazing product. The support team at Startly has been wonderful and their commitment to building an incredible product runs deep within the product and Startly team.”
BM

Brandon M.

CEO

Startly support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Phone Support
Knowledge Base
FAQs/Forum
Email/Help Desk

Training options

Videos
Documentation
Live Online
Webinars

Startly FAQs

Q. Who are the typical users of Startly?

Startly has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Startly support?

Startly supports the following languages:
Czech, Danish, Dutch, English, Finnish, French, German, Italian, Polish, Portuguese, Russian, Spanish, Swedish


Q. Does Startly offer an API?

No, Startly does not have an API available.


Q. What level of support does Startly offer?

Startly offers the following support options:
24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk

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