STRATWs ONE Pricing, Features, Reviews and Alternatives

Stratws One is my right hand when it comes to analyzing indicators, controlling the meeting agenda, checking minutes and pending tasks, developing action plans and projects, so for me, it is an important and fundamental tool for a company that wants to have strategy control based on proven effective methodologies.

Customer support could be better, when we pass on a suggestion of an idea it usually returns with a considerable cost of adapting software and the idea can be replicated to the entire customer base and improve the tool that is already very good! NOTE: The solution given to the OKR methodology was poor.

The integration between the strategic planning units, processes and projects makes everyday life much easier, I can view all the information with a few clicks and obtain performance reports on the fronts I need.

For the project module, very common tools could be created on a daily basis such as: critical path. Today we have difficulty having this information ready and we ended up using other software besides stratws to help us.

The system is an excellent planning and monitoring tool, but it is confusing. It provides a history of goals and the visualization of achievements is very clear. It is customizable in terms of indicators and areas.

El is very confused and I find the support terrible because it is only by email. I feel like giving up everything when I think that to get support I will have to exchange around 5 to 6 emails just so they understand my need. I waste time making prints, videos, writing emails in which the person on the other side takes time to understand my problem. The training I received from the system was videos...

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Oi Veridiana, muito obrigado pelas sugest?es de melhorias. Entendo seu incomodo relativo ao processo de atendimento. Temos hoje em dia mais de 800 clientes, cerca de 10% deles fora do Brasil. O fato de optarmos por um processo que obrigatoriamente passa pelo email foi a unica saida que encontramos para poder escalar nosso negocio, mantendo um custo adequado e sem depender de um call center que poderia ate fazer volume mas n?o saberia responder adequadamente as duvidas e outras quest?es de nossos clientes. Nosso time de suporte e formado por colaboradores, em sua maioria, com diplomas em areas relacionadas a Administrac?o de Empresas. Sua sugestao de rever nossa oferta de Treinamento pode ser a soluc?o. MUITO OBRIGADO :)

The platform is very complete, the agenda option gives us a good perspective on how we can work better our time, combined with the options of tasks to be performed based on the issues explored.

For those unfamiliar with information systems, it becomes difficult, taking time to understand the concepts.

Ola Marcio! Obrigado pelo feedback. Temos uma Central de Ajuda que pode ser compartilhada com todos os usuarios que utilizam o Stratws One. O link e support.stratws.com. Nela ha artigos e tutoriais com gifs, passo a passo com imagens para facilitar o entendimento e manuseio das funcionalidades, no comeco de uso ela se torna ainda mais importante para o aprendizado! Tambem ha o nosso blog com varios conteudos de Gest?o: https://www.siteware.com.br/blog/

The ease in involving all interested parties to solve a problem and monitor the evolution through indicators.

Slight slowness between the transition of the screens, and to load the graphics, I imagine that this is because it is cloud software.

Oi Edilson, agradecemo o seu feedback. Ao ocorrer a lentid?o, peca ao ponto focal para contatar o suporte (suporte.stratws.com) da Siteware, pois precisamos de mais detalhes para chegar a uma analise e uma causa da mesma. Esperamos te-lo ajudado.