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Chime

Real Estate CRM & lead generation software

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(11)

Chime Reviews

Overall rating

3.9

/5

81

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.08/10

Reviews by rating

Pros and cons

I love that it gives the option to round up purchases to help save & no overdraft fees are great too.
I love the ease of use and support is always responsive. Highly recommended all around.
The system is very user friendly, it's quick and they are adding additional features. They have excellent pricing compared to alternatives.
Did not receive one response from the leads. When I made the decision to cancel they have given me the run around and have charged me 2 extra months despite asking to cancel.
The most horrible people on Staff and they charge you for nothing. No products and no website.
Nothing to talk about cause they are horrible absolute horrible they just lie and promise and do not deliver especially their sales dept , managers anyone. That they working there.
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81 reviews

Recommended

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Marty M.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Chime has chimed in our sales!

Reviewed 5 years ago

Our team has used Chime for the past 8 months and it has significantly improved our business. We have made our own suggestions for system improvement and have seen a good portion of those implemented so far. Our customer success manager - has been fantastic!! We have met face-to-face multiple times and he has kept us updated on our suggestions and has trained us in the great improvements that keep coming from this innovative company. Customer Service has responded to our needs in a reasonable time frame. We love the Smart Plans! We set those up and live on the Tasks all day and stay on top of all the critical transaction details for our clients. The recent ability to match properties to our prospects is expected to be a huge game-changer for the way we do business!

Pros

Smart Plans, Task managing, Lead capturing, Lead scoring, Lead managing, Property to Prospect matching, Website connection

Cons

Needs to allow for a given lead to be managed as both a buyer and a seller simultaneously.

JF
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Joseph F.

Real Estate, 10,001+ employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Chime CRM and IDX Website

Reviewed 4 years ago

This CRM/Website is giving me complete control over my database and engagement with clients and leads.

Pros

I really like the ease of use and support to from CHime to onboard with their CRM and Website. Chime was very responsive and made sure that my onboarding went smooth. I really like the website and the tools to engage leads to convert.

Cons

None at this point. I really dont have anything negative to say about Chime. It has really taken my business to the next level.

IP
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Iva P.

Real Estate, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Don't waste your time, money and keep stress away!

Reviewed 10 months ago

the email says that I need to wait until someone calls me to let me know of the next step prior to cancelling the service!!!

Pros

Nothing to share here, I am sorry...oh may be the last rep that reached out.. She was very nice, too bad she is working for the wrong company

Cons

When you sign, "it is all free and no contract etc" when you ask to cancel there us suddenly a One time Monthly Fee of $500 they charge and for what???The website was not ready for a month, the bill was paid though... Then I have requested the email to be updated with the one connected to my business instead with my personal email...it took more than a month for this to be done.. Then I scheduled a...

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Luis R.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Chime has some work to do

Reviewed 6 months ago

It is a great CRM and I really enjoy using it but as stated there as some major and continuous problems on the backend. More than I have experienced with any other CRM. I use it every day and can get frustrated that simple things don't always work as they should.

Pros

Innovation. Records phone calls. metrics

Cons

The search field is not intuitive. If you want to search for a lead's name you have to know the full name and exactly how it is spelled. If you just know their last name it will pull up all the names with those letters in it before pulling up the relevant lead. If the lead's name is Amin and you only have one person by that name chances are you will have to scroll through a whole number of people before...

TH
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Tamra H.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Experience

Reviewed 6 years ago
Pros

They were very helpful getting everything set up and it has been super helpful as my company and client base are growing.

Cons

There are a few categories that I wish it had that would be helpful. But for now I keep that information in the notes section but would like to have a place to keep it so that I don't have to scroll through the notes to find it.

JL
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Jay L.

Real Estate, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Chime verses Cinc

Reviewed 4 years ago

Customer service was poor at best, any issues and it was like pulling teeth to get them to act.

Pros

While similar to Commissions Inc it did not have everything that Cinc had to offer. Functionality was good.

Cons

Nothing really to dislike about the software, it worked as it should.

DN
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Dany N.

Real Estate, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Start, but could use some work.

Reviewed 6 years ago
Pros

The interface is very user friendly The website looks quite modern It only costs a month without marketing The crm looks very nice. The CRM has many insights into what clients are looking at

Cons

The CS was just okay. Sometimes they didn't respond quickly. It cannot integrate with email servers other than Gmail and Outlook.

MS
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Maria S.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Our team has positive things to say about Chime

Reviewed 6 years ago
Pros

Chime is always updating and adding on features. Overall the on boarding/ transition process was easy.

Cons

Some features our team is accustomed to from old programs aren't fully developed yet in Chime. Sometimes it take Chime support a while to get back to us and our questions aren't always answered exactly.

CG
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Candice G.

Photography, self-employed

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Pleased Customer

Reviewed 2 years ago
Pros

The ease of it all. The mobile app and all ots features esp the ability to lock your card

Cons

Nothing ready pretty satisfied with chime

RT
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Ryan T.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A Lot of Stuff for a Great Price

Reviewed 6 years ago

I believe with Chime's help I will kill it in 2018!!

Pros

Functionality, PRICE, customer service, able to customize website, smart drip campaigns call smart plan

Cons

Sometimes takes support a while to get back to you, NO direct line to call if you have questions....

KM
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Kristine Mae L.

Real Estate, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Chime really help my partner to hit our first million in real estate

Reviewed 9 months ago

I loved chime because aside from it is very friendly user it has an option to email and text the lead which is very convenient to us coz we already have those in one system, We used other CRM before but since they had very limited options to do we change and use the chime and this is very heaven to us. Kudos to the developer keep up the good work,

Pros

I also loved the thing we have an AI who texted our lead, drip campaigns as well are really good and also this CRM not pricey.

Cons

None so far, hopefully they will have an option to call directly though the laptop and no bridge number needed for virtual assistant

DB
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Danielle B.

Packaging and Containers, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best decision ever.

Reviewed 4 years ago

So far, I have had no complaints. Customer service is nice and everything is so simple that there is no cause for mistakes or issues.

Pros

I love that there is an option to round up transactions and take 20% from your direct deposit each time placing it into a separate savings account. This is a great way to save without actually missing the deducted amount, as you don’t see it in beginning. It’s also a plus that you and a friend receive $50 for a referral!

Cons

My least like about this software is that your able to see your savings balance right on login screen. I wish there was a way to at least minimize it to hide balance just so you aren’t constantly reminded of your balance. It causes your mind to go straight to “oh, there’s money in there.” This results in depending on your savings at times and that isn’t my goal.

RR
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Ron R.

Real Estate, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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STAY AWAY Bad Company

Reviewed 8 months ago

STAY AWAY - Worst Company ever, complete Scam. They embed your website with code leading all organic leads to them for website sign up. Just Crazy. Also they use .me for their website which means you are going to get a lot more spam and hacking from Russia!! Never delivered but charged for advertising. Try calling support or sales after you sign up and they will not answer!! Trust been doing real estate 10+ years and this has got to be the worst. Problem is they have many layers when googling their name, which I would have found this name before ever signing up. Complete waste of sunken cost money plus all the organic leads we lost.

Pros

NON it is horrible company once you get onboard they disappear.

Cons

Worst Company Ever they are complete scam

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Mike S.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Stay away from this CRM

Reviewed 7 months ago

Terrible. I've had issues with basic things - the layout is very counter intuitive and finding help is all but impossible. And technical issues with dialer, submitting a ticket? forget it!

Pros

I don't like anything about this CRM. It has basic functions but the customer support is so frustrating that the software is basically impossible to use.

Cons

Customer support is without a doubt the least helpful, slowest to respond and absolute worst in the business

DR
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Dustin R.

Construction, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Almost a bank

Reviewed a year ago

Decent. Overdraft option is nice

Pros

Anyone can use it and it’s easy to use .

Cons

ITs not accepted everywhere and sometimes it’s frustrating

NB
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Nolan B.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Choose a company that will take care of you

Reviewed 10 months ago

There is A LOT to this product.

Pros

I don't know because they won't help me actually learn to use it. I try calling but I don't hear back

Cons

It is hard to use any of the feature if you can't get a response from tech support. Spend your money with a company who will return your calls. They are happy to sell you the product, they just don't want to help you use it.

LG
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Lawrence G.

Real Estate, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best choice i have made in awhile.

Reviewed 5 years ago

I would strongly recommend to anyone that is not competing with me.

Pros

Support and implementation are 2nd to none, my company and i could not be happier. We have been using the system for about 6 months and our follow up and overall customer service has increased 10 fold.

Cons

None yet, the team at Chime has answered or fulfilled any and all issues my team of 100 has thrown at them.

RL
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Ryan L.

Real Estate, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Poor Customer Service

Reviewed 6 years ago
Pros

Great interface. Very easy to incorporate into your everyday business. The drip campaign functionality works great.

Cons

Extremely poor customer service. If working within a team the admin recieves more features than the rest of the team.

JJ
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Jason J.

Construction, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Found a better product somewhere eles.

Reviewed 2 years ago
Pros

The use of this product isn't great. To many problems with getting things to work correctly

Cons

I dont feel this is a great product for my needs.

HJ
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Hilary J.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FINALLY

Reviewed 6 years ago
Pros

Chime almost thinks of everything. Being apart of a team that is coming from several unpleasant experiences with other CRM/IDX website packages, Chime has been the most delicious breath of fresh air. The program is user friendly, connects all leads/clients to their Facebook accounts, and the offers support that is available is amazing. We are so happy with Chime and can't wait to have a longstanding relationship with them!

Cons

No cons were added to this review

JW
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Jason W.

Real Estate, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Chime CRM is AWESOME!

Reviewed 5 years ago

I love Chime...they have every feature I want and more.

Pros

I love the ease of use and support is always responsive.Highly recommended all around. Our rep, is great!

Cons

Moving form another system is hard, but thats not on Chime. Original sales person didn't inform me of every cost (sub-domains), but that person is gone now. He was still pretty good...just didn't inform me.

JR
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John R.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Website looks good but not seeing the leads I hoped for

Reviewed 6 years ago
Pros

Website looks good but wanted to see leads that I am not seeing not sure what more I should do would like a call from chime checking on progress but it hasn't happened

Cons

Seems ok to me not enough leads though not sure what more I should do would like chime to follow up and see how things are going but that's not happened

PT
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Phillip T.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing!

Reviewed 6 years ago
Pros

Really love the ability to utilize the IDX Website. The ease of use for running all our Marketing Campaigns right through the software is a huge plus as well.

Cons

It would be nice to be able to utilize docusign right through our software instead of using a zapier account.

MD
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Marion D.

Marketing and Advertising, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Chime

Reviewed 2 years ago
Pros

Chime is very easy to use and navigate on a daily basis

Cons

There is nothing that I don’t like about chime

BW
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Brandon W.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Intuitive and functional CRM for our team

Reviewed 7 years ago

The implementation and integration with the website was very smooth. Great customer service and pricing.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you.