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Recommended
Marty M.
Real Estate, 1-10 employees
Used daily for 6-12 months
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Our team has used Chime for the past 8 months and it has significantly improved our business. We have made our own suggestions for system improvement and have seen a good portion of those implemented so far. Our customer success manager - has been fantastic!! We have met face-to-face multiple times and he has kept us updated on our suggestions and has trained us in the great improvements that keep coming from this innovative company. Customer Service has responded to our needs in a reasonable time frame. We love the Smart Plans! We set those up and live on the Tasks all day and stay on top of all the critical transaction details for our clients. The recent ability to match properties to our prospects is expected to be a huge game-changer for the way we do business!
Smart Plans, Task managing, Lead capturing, Lead scoring, Lead managing, Property to Prospect matching, Website connection
Needs to allow for a given lead to be managed as both a buyer and a seller simultaneously.
Joseph F.
Real Estate, 10,001+ employees
Used daily for less than 6 months
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This CRM/Website is giving me complete control over my database and engagement with clients and leads.
I really like the ease of use and support to from CHime to onboard with their CRM and Website. Chime was very responsive and made sure that my onboarding went smooth. I really like the website and the tools to engage leads to convert.
None at this point. I really dont have anything negative to say about Chime. It has really taken my business to the next level.
Iva P.
Real Estate, self-employed
Used daily for 6-12 months
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the email says that I need to wait until someone calls me to let me know of the next step prior to cancelling the service!!!
Nothing to share here, I am sorry...oh may be the last rep that reached out.. She was very nice, too bad she is working for the wrong company
When you sign, "it is all free and no contract etc" when you ask to cancel there us suddenly a One time Monthly Fee of $500 they charge and for what???The website was not ready for a month, the bill was paid though... Then I have requested the email to be updated with the one connected to my business instead with my personal email...it took more than a month for this to be done.. Then I scheduled a...
Luis R.
Real Estate, 11-50 employees
Used daily for 2+ years
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It is a great CRM and I really enjoy using it but as stated there as some major and continuous problems on the backend. More than I have experienced with any other CRM. I use it every day and can get frustrated that simple things don't always work as they should.
Innovation. Records phone calls. metrics
The search field is not intuitive. If you want to search for a lead's name you have to know the full name and exactly how it is spelled. If you just know their last name it will pull up all the names with those letters in it before pulling up the relevant lead. If the lead's name is Amin and you only have one person by that name chances are you will have to scroll through a whole number of people before...
Tamra H.
Real Estate, 1-10 employees
Used daily for less than 6 months
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They were very helpful getting everything set up and it has been super helpful as my company and client base are growing.
There are a few categories that I wish it had that would be helpful. But for now I keep that information in the notes section but would like to have a place to keep it so that I don't have to scroll through the notes to find it.
Jay L.
Real Estate, 51-200 employees
Used daily for 6-12 months
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Customer service was poor at best, any issues and it was like pulling teeth to get them to act.
While similar to Commissions Inc it did not have everything that Cinc had to offer. Functionality was good.
Nothing really to dislike about the software, it worked as it should.
Dany N.
Real Estate, 11-50 employees
Used daily for less than 6 months
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The interface is very user friendly The website looks quite modern It only costs a month without marketing The crm looks very nice. The CRM has many insights into what clients are looking at
The CS was just okay. Sometimes they didn't respond quickly. It cannot integrate with email servers other than Gmail and Outlook.
Maria S.
Real Estate, 1-10 employees
Used daily for less than 6 months
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Chime is always updating and adding on features. Overall the on boarding/ transition process was easy.
Some features our team is accustomed to from old programs aren't fully developed yet in Chime. Sometimes it take Chime support a while to get back to us and our questions aren't always answered exactly.
Candice G.
Photography, self-employed
Used other for 1-2 years
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The ease of it all. The mobile app and all ots features esp the ability to lock your card
Nothing ready pretty satisfied with chime
Ryan T.
Real Estate, 1-10 employees
Used daily for less than 6 months
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I believe with Chime's help I will kill it in 2018!!
Functionality, PRICE, customer service, able to customize website, smart drip campaigns call smart plan
Sometimes takes support a while to get back to you, NO direct line to call if you have questions....
Kristine Mae L.
Real Estate, 1-10 employees
Used daily for 1-2 years
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I loved chime because aside from it is very friendly user it has an option to email and text the lead which is very convenient to us coz we already have those in one system, We used other CRM before but since they had very limited options to do we change and use the chime and this is very heaven to us. Kudos to the developer keep up the good work,
I also loved the thing we have an AI who texted our lead, drip campaigns as well are really good and also this CRM not pricey.
None so far, hopefully they will have an option to call directly though the laptop and no bridge number needed for virtual assistant
Danielle B.
Packaging and Containers, 51-200 employees
Used daily for 6-12 months
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So far, I have had no complaints. Customer service is nice and everything is so simple that there is no cause for mistakes or issues.
I love that there is an option to round up transactions and take 20% from your direct deposit each time placing it into a separate savings account. This is a great way to save without actually missing the deducted amount, as you don’t see it in beginning. It’s also a plus that you and a friend receive $50 for a referral!
My least like about this software is that your able to see your savings balance right on login screen. I wish there was a way to at least minimize it to hide balance just so you aren’t constantly reminded of your balance. It causes your mind to go straight to “oh, there’s money in there.” This results in depending on your savings at times and that isn’t my goal.
Ron R.
Real Estate, 11-50 employees
Used daily for 6-12 months
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STAY AWAY - Worst Company ever, complete Scam. They embed your website with code leading all organic leads to them for website sign up. Just Crazy. Also they use .me for their website which means you are going to get a lot more spam and hacking from Russia!! Never delivered but charged for advertising. Try calling support or sales after you sign up and they will not answer!! Trust been doing real estate 10+ years and this has got to be the worst. Problem is they have many layers when googling their name, which I would have found this name before ever signing up. Complete waste of sunken cost money plus all the organic leads we lost.
NON it is horrible company once you get onboard they disappear.
Worst Company Ever they are complete scam
Mike S.
Real Estate, 1-10 employees
Used daily for 6-12 months
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Terrible. I've had issues with basic things - the layout is very counter intuitive and finding help is all but impossible. And technical issues with dialer, submitting a ticket? forget it!
I don't like anything about this CRM. It has basic functions but the customer support is so frustrating that the software is basically impossible to use.
Customer support is without a doubt the least helpful, slowest to respond and absolute worst in the business
Dustin R.
Construction, 1-10 employees
Used daily for 2+ years
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Decent. Overdraft option is nice
Anyone can use it and it’s easy to use .
ITs not accepted everywhere and sometimes it’s frustrating
Nolan B.
Real Estate, 1-10 employees
Used daily for 6-12 months
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There is A LOT to this product.
I don't know because they won't help me actually learn to use it. I try calling but I don't hear back
It is hard to use any of the feature if you can't get a response from tech support. Spend your money with a company who will return your calls. They are happy to sell you the product, they just don't want to help you use it.
Lawrence G.
Real Estate, 51-200 employees
Used daily for 6-12 months
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I would strongly recommend to anyone that is not competing with me.
Support and implementation are 2nd to none, my company and i could not be happier. We have been using the system for about 6 months and our follow up and overall customer service has increased 10 fold.
None yet, the team at Chime has answered or fulfilled any and all issues my team of 100 has thrown at them.
Ryan L.
Real Estate, 11-50 employees
Used daily for 6-12 months
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Great interface. Very easy to incorporate into your everyday business. The drip campaign functionality works great.
Extremely poor customer service. If working within a team the admin recieves more features than the rest of the team.
Jason J.
Construction, 51-200 employees
Used weekly for 2+ years
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The use of this product isn't great. To many problems with getting things to work correctly
I dont feel this is a great product for my needs.
Hilary J.
Real Estate, 1-10 employees
Used daily for less than 6 months
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Chime almost thinks of everything. Being apart of a team that is coming from several unpleasant experiences with other CRM/IDX website packages, Chime has been the most delicious breath of fresh air. The program is user friendly, connects all leads/clients to their Facebook accounts, and the offers support that is available is amazing. We are so happy with Chime and can't wait to have a longstanding relationship with them!
No cons were added to this review
Jason W.
Real Estate, 11-50 employees
Used daily for less than 6 months
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I love Chime...they have every feature I want and more.
I love the ease of use and support is always responsive.Highly recommended all around. Our rep, is great!
Moving form another system is hard, but thats not on Chime. Original sales person didn't inform me of every cost (sub-domains), but that person is gone now. He was still pretty good...just didn't inform me.
John R.
Used daily for less than 6 months
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Website looks good but wanted to see leads that I am not seeing not sure what more I should do would like a call from chime checking on progress but it hasn't happened
Seems ok to me not enough leads though not sure what more I should do would like chime to follow up and see how things are going but that's not happened
Phillip T.
Real Estate, 1-10 employees
Used daily for less than 6 months
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Really love the ability to utilize the IDX Website. The ease of use for running all our Marketing Campaigns right through the software is a huge plus as well.
It would be nice to be able to utilize docusign right through our software instead of using a zapier account.
Marion D.
Marketing and Advertising, 11-50 employees
Used weekly for 6-12 months
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Chime is very easy to use and navigate on a daily basis
There is nothing that I don’t like about chime
Brandon W.
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The implementation and integration with the website was very smooth. Great customer service and pricing.
No pros were added to this review
No cons were added to this review
Thank you.