Hemlane Features

Hemlane

All-in-one leasing and property management solution

4.83/5 (98 reviews)

Hemlane Feature Summary

  • Landlord database
  • Late fee calculation
  • Lease management
  • Maintenance management
  • Rent tracking
  • Tenant database
  • Vacancy tracking
  • Tenant management
  • Tenant portal
  • Owner portal
  • Credit check
  • Vacancy tracking
  • Payment processing
  • Accounting integration
  • Applications management
  • Automatic reminders
  • Client database
  • Digital signature
  • Document storage
  • Electronic payments
  • Expense tracking
  • Financial management
  • Secure data storage
  • Automated billing
  • Chat functionality
  • Event scheduling
  • Maintenance scheduling
  • Applicant screening & background check
  • Online booking integration
  • Booking management

Competitor Feature Comparison

ACH Payment Processing
Accounting Integration
Applications Management
Automated Billing
Background Screening
Booking Management
Chat
Communication Management
Customer Database
Data Import/Export
Digital Signature
Document Storage
Electronic Payments
Event Scheduling
Expense Tracking
Financial Management
Maintenance Scheduling
Online Booking Integration
Reminders
Search Functionality
Secure Data Storage
Self Service Portal
Status Tracking
Timeline Management
Visit WebsiteCompare App
ACH Payment Processing
Accounting Integration
Applications Management
Automated Billing
Background Screening
Booking Management
Chat
Communication Management
Customer Database
Data Import/Export
Digital Signature
Document Storage
Electronic Payments
Event Scheduling
Expense Tracking
Financial Management
Maintenance Scheduling
Online Booking Integration
Reminders
Search Functionality
Secure Data Storage
Self Service Portal
Status Tracking
Timeline Management
Visit WebsiteCompare App
ACH Payment Processing
Accounting Integration
Applications Management
Automated Billing
Background Screening
Booking Management
Chat
Communication Management
Customer Database
Data Import/Export
Digital Signature
Document Storage
Electronic Payments
Event Scheduling
Expense Tracking
Financial Management
Maintenance Scheduling
Online Booking Integration
Reminders
Search Functionality
Secure Data Storage
Self Service Portal
Status Tracking
Timeline Management
Visit WebsiteCompare App

Hemlane Feature Reviews

25 reviewers had the following to say about Hemlane's features:

Lucy Concepcion

Excellent tool for property owners who want to be Landlord, at the same time Property manager.

2017-08-09

Pros

Accessiblity of property management tools especially with service payments to vendors and rental payments from tenants.

Cons

When a prospective would want an immediate preview, Im not able to update the dashboard.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Jenny Morant

I like Hemlane

2020-11-03

It's been a good experience overall.

Pros

I have really only used it for rent payments/income and electronic payment management, plus maintenance requests.

Cons

I don't have any major complaints currently, definitely happy with it overall.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Best property management for the price!

2017-12-14

Pros

-Dashboard gives a great overview -Email communication keeps me up to date -Consolidates vital info in easy to see landing page -Easy ACH for tenants plus they love that it is free for them -Easy management of work orders -Easy marketing functions

Cons

-Unable to pull reports on different payment types each month (off line, ACH etc...)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Hemlane


Thank you for your review on Hemlane! Work order mapping will be coming as new features in January 2018. We look forward to supporting your management.

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Danny Gillette

Great product for partial self-management on remote properties.

2019-05-07

I also use their "simple" option for my local properties now which allows me to use there financial tools to collect rent and manage tenant needs w/o their local network of agents and full maintenance service.

Pros

. - Fully handles maintenance requests from tenants where I have full visibility and can interact as needed

Cons

- Some tenants had issues setting up automatic payments early on

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hemlane


Thank you, Danny, for your review!
We sincerely appreciate it and look forward to continuing to work with you and expand our local agent partnerships to more regions for you.

Read more
Anonymous
(Real Estate company, myself only employees)

Perfect - great cost, easy to use, great customer support

2019-02-22

Pros

Most cost effective, visually appealing, easy to navigate for current and potential tenants, invitation to RocketLawyer for electronic leases, quick and super nice customer service reps, the list can go on and on

Cons

Nothing - this property management software has been ideal for our application

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Barna, MD, MPH, FAAFP, CPE

Hemlane Enthusiast

2020-12-01

I have 7 doors in 2 states, one door with Hemlane and 6 with a private management company.

Pros

Messaging my tenant Electronic document filing

Cons

I had some issues with deleting an old bank account. Hard to say if this wasn't my own fault, though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Hemlane


Thanks Michael for your kind review! And, we look forward to supporting you with the Complete package if you're considering that for the other properties!

Read more
Julian Scurci

The Best Property Management Software For Real-Estate Investors and Entrepreneurs

2017-01-24

Whether you are a small real-estate investor looking to self-manage passive income generating properties, or are a full time real-estate professional with an existing full service property management staff and large portfolio, Hemlane can help modernize and professionalize your property management processes.

Pros

Hemlane is intuitive, client centric, and I like that it is developed first for a cloud and mobile environment.

Cons

I only hope that Hemlane keeps adding features I reccommend--they have been very receptive to client feedback, and work to incorporate both design and functional changes as they make iterative improvements to their platform, and build out the technology's capabilities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Hemlane

The leadership team of Hemlane is thoughtful, and the customer service is responsive.

Source: Capterra
Helpful?   Yes   No
Read more
Cindy Yip

Hemlane experience

2020-04-07

Hemlane has satisfied the following needs I want in my day to day operating business as a property manager - marketing, leasing, rent collection and maintenance request

Pros

This includes marketing, leasing, rent collection and maintenance request management.

Cons

Sometimes, it can be due to lag time for the information to commit at the backend database that triggered the operation error.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sydney Johnson

Hemlane is an awesome property managment service and a cool technology company

2016-06-28

The technology aspect of the company is amazing and the user experiene is very friendly and easy to learn

Pros

The tech aspect Quality of management of properties

Cons

Not great for someone who doesn't know how to use the internet or check email frequently.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joel Loughrin

Automate Your Property Management Business

2019-11-22

I love the ability to automatically inform my tenants of payment and assess late fees if needed.

Pros

I never need to follow up with my tenants about payment. It also makes it easy to schedule showings by sending the photos and other marketing material to 40+ sites for advertising.

Cons

If I HAD to say something that I like least I would say that it takes some getting used to to understand where things are (navigating the interface).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Margaux Dao

So efficient!

2020-10-19

Hemlane is a great tool to automate property management. Very user friendly and easy to learn!

Pros

My tenants love the simplicity and ability to automate rent payments.

Cons

Would love a mobile app! Still able to use Hemlane through mobile browser but an app would be great!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hemlane


Thanks, Margaux, for the review! And yes, we have a plan to build an app to make it an even better mobile experience. Look forward to continuing to help you with your management!

Read more
Dane M.A.

Love the Hemlane system! For an owner-operator of investment real estate, it's IDEAL!

2018-07-24

Helps automate and tie together all of the real estate management activities I perform on our properties.

Pros

I love the features and ease of use of the system. Also, the support from the Hemlane staff is fantastic. It's very light weight, and perfect for the individual real estate investor managing their own properties.

Cons

There's not much to dislike about the system. Small things and and there can be improved, but the Hemlane staff is very open to the feedback to make continuous improvements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Steven Warriner

Best decision I have made since starting my own property management company this year!

2018-05-04

Pros

Hemlane allows me to set my own showing schedule, confirms showings automatically so I'm not wasting my valuable time, produces a totally seamless online application in screening process, allows me to simply transfer applicants into tenants with the push of a button, I can send and receive funds electronically from landlords / tenants / vendors without surcharges, and much more.

Cons

I wish that the 1099 feature came standard with the service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Brian LaPorte

Excellent product with varying levels of use, depending on what you need

2019-11-19

Excellent. Top notch all around.

Pros

The automated payments and how quickly they transfer to our account 3.

Cons

We operate our real estate investment/property management business primarily by phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hemlane


Thanks Brian for your kind words! While we are mobile friendly, we know an app would be very helpful to you and other customers. Look forward to seeing how we can make that happen on the future roadmap.

Read more
Anonymous
(Real Estate company, 1-10 employees)

Fantastic Product

2019-01-21

Pros

Maybe accounting, collecting rent online, or maintenance. It really helps the mom-and-pop manager

Cons

Cannot wait for more features as it grows!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Taylor Rains

Could Not Be Happier!

2020-09-24

Being completely new to the real estate / property management world, I had lots of questions...but because of how easy Hemlane is to navigate, it has really helped me learn everything I need to know!

Pros

Ease of use, customer support team, organization of software

Cons

It would be nice to have some kind of visible notification on each work order to show new messages, invoices added, date completed, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hemlane


Thanks, Taylor. We enjoyed helping you set up split rent payments and other features over the past weeks.

Read more
David Goodman

Great software to track your rental properties finances and marketing

2020-01-08

Im able to see when a tenant paid rent and it automatically adds late fees and deposits into my banking account.

Pros

Automated rent notifications to my tenants with automatic late fees added.

Cons

There isnt a mobile app yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hemlane


Thanks for the review, David! And, we look forward to making Financials even easier for you in the upcoming months.

Read more
Mark Tauber

Hemlane is Fantastic!

2019-11-19

[SENSITIVE CONTENT HIDDEN] and her associates are there for you each step of the way to help set up your account and give you advise on the features that would be most beneficial to your property management needs and goals.

Pros

It makes property management a breeze.

Cons

I have no concerns regarding this software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hemlane


Mark,
Thank you for your review! We look forward to continuing to work with you. We're here to also help you build your real estate business with leasing opportunities as well!

The Hemlane Team

Read more
Jennette Paddock

Organized at last

2019-12-16

Customer service has been my favorite part of this experience, followed closely by the hours of time saved managing my 40+ college student tenants.

Pros

It automates many of the tasks that used to take me hours to complete.

Cons

A calendaring option would also be great, for scheduling cleaning checks, maintenance, trash days, etc that both landlord and tenant can view.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
B.J. Rice

Hemlane review

2020-10-28

What sticks out the most about Hemlane is the customer support. I've had a customer advocate from trial until after implementation. He's been a huge help, reliable and a valuable resource.

Pros

The financials page gives a very good snapshot of all rent and payments outstanding. Invoicing tenants is also very easy to do.

Cons

Not sure if this is a function of the software, but it takes a minimum of three business days for rent monies to be deposited into my bank account. Do not like that delay.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Debbie Radford

Superior software and support at a very reasonable price

2020-05-14

Not only was he extremely helpful in answering my questions, but he also took the initiative to input my property information in order to get me up and running as quickly as possible.

Pros

Keeps track of financials and maintenance in real time 3.

Cons

1. Extra charge for marketing rentals to some popular websites

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Real Estate company, myself only employees)

Great Product That is Constantly Being Updated

2018-10-03

The site is easy to navigate, has a pleasing user interface, and its feature set always seems to be improving.

Pros

Customer Service has been great about getting back to me quickly with answers to my questions and listens to my feedback about how current features could be improved and about new features that would benefit my business.

Cons

Some useful features have not been released yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Hemlane


Thank you for the review! And, we can't wait to get more great features out for you.

Read more
Jordan Sand

Increased my bottom line

2016-05-11

Hemlane's software and agents (they work with local property managers for certain tasks, such as open houses) have made my management significantly easier.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Molly Pattillo

You will never find a better value for property management software!

2017-11-29

Pros

The direct deposit, marketing capabilities and tenant screening functions make property management a breeze.

Cons

The financial section could be a little more user friendly. I'd like to be able to hover over the money and be able to be more interactive with it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Tony Tung

Great experience working with Dana & Hemlane

2018-10-28

Pros

Setting up the listings for the house was super easy. Email notifications are useful.

Cons

Hoping one day that Hemlane builds a mobile app!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Hemlane


Thank you Tony for your review, and we have really enjoyed working with you! We hope to have an app for you soon.

Read more