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RealPage IMS

Investor management for commercial real estate

Table of Contents

RealPage IMS - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: December 2025

RealPage IMS overview

What is RealPage IMS?

IMS Platform is a cloud-based, fully integrated investor management solution for commercial real estate investment firms, with tools including distribution waterfalls, investor dashboards, document management, an in-built CRM, investor mobile apps for Android and iOS, and advanced analytics. The platform gives real estate firms the tools to automate waterfall distribution calculations, improve relations with investors by providing full transparency, and drive asset performance through actionable insights.

The IMS Platform aims to increase efficiency and help businesses save time by automating tasks such as distribution waterfall calculations and distribution workflows. The waterfall tool facilitates the delegation, automation, and distribution of sponsorship funds, and the in-built calculator produces sums based on pre-defined, associated rules and historical investment data.

Investor dashboards enable users to provide their real estate investors with complete transparency into current investment positions and performance, as well as distribution history. Dashboards are fully white-labeled and can be customized with the company logos and branding, and content can also be customized with the option to choose from a range of performance metrics. Investors also have access to distribution and performance data via the IMS Platform self-service mobile applications for investors. Documents can be accessed through the mobile app, and the IMP Platform facilitates document management in the form of secure storage, sharing, email notifications, automated K-1 upload, form parsing, and more.

The IMS Advanced Analytics module provides users with actionable insights into property performance, positive and negative trends, gross income, and other relevant metrics, through visual reports and dashboards. Data is automatically collected from the IMS Platform to create interactive reports and analytics.

Key benefits of using RealPage IMS

Provide investors with tools such as the investor dashboard and investor self-service mobile apps for Android and iOS. Deliver dashboards to provide transparency into metrics such as performance, ownership percentages, distributions, and more.

Manage relationships with investors and stakeholders using IMS Platform’s in-built CRM. Benefit from a contact database, full interaction history, activity tracking, contact engagement reports, email tracking, and more.

Automate the distribution waterfall process by setting up workflows and defining distribution rules for waterfall calculations. All investment and waterfall data is provided in a single view, eliminating the need to manual entry.

Manage documents within the IMS Platform with the ability to securely store documents, share them with investors through the mobile portal, and setup permissions to control whether documents can be accessed by investors, or employees only.

Increase asset performance using data and analytics on revenue and expenses. Users can compare data for different properties and use this information to optimize property performance and identify opportunities.

Starting price

1000 /
per month

Alternatives

with better value for money

Pros & Cons

Investor Management

Integrations

Features

Data Management

RealPage IMS’s user interface

Ease of use rating:

4.5

(79)

RealPage IMS pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(4)

3-4(21)

5(54)

What do users say about RealPage IMS?

The ability to track investments and make investment offerings through the software has saved us hundreds of hours of doing this manually.

Select to learn more

Who uses RealPage IMS?

Based on 79 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Real Estate

Hospitality

Commercial Real Estate

Investment Management

Others

Use cases

Investment Management

Commercial Real Estate

Real Estate CRM

RealPage IMS's key features

Most critical features, based on insights from RealPage IMS users:

Interaction tracking

3.5

(2)

Lead management

3.5

(2)

Client management

4.0

(2)

Data import/export

3.3

(3)

Interaction tracking

4.0

(1)

Investments tracking

4.7

(3)

All RealPage IMS features

Features rating:

4.3

(79)

Client portal

3.0

(2)

Contact management

5.0

(1)

File sharing

(0)

For brokers

(0)

For investment advisors

(0)

For investors & traders

(0)

For property managers

(0)

For real estate

(0)

Fund management

5.0

(1)

Mobile access

(0)

Modeling & simulation

(0)

Performance metrics

4.0

(2)

Portfolio management

3.0

(1)

Portfolio rebalancing

(0)

Real-Time notifications

(0)

Reporting & statistics

(0)

Reporting/Analytics

(0)

Risk management

3.0

(1)

Segmentation

(0)

Self service portal

(0)

Strategic planning

(0)

Task management

2.0

(1)

Third-Party integrations

(0)

Transaction management

(0)

Visual analytics

(0)

Workflow management

(0)

Access controls/permissions

(0)

Accounting

4.0

(1)

Activity dashboard

(0)

Activity tracking

(0)

Ad hoc reporting

(0)

Alerts/Notifications

5.0

(1)

Audit trail

(0)

Benchmarking

(0)

Cash flow analysis

(0)

Client/Property matching

(0)

Communication management

(0)

Compliance tracking

(0)

Contact database

(0)

Contract/License management

(0)

Critical date alerts

3.0

(1)

CRM

(0)

Customizable reports

(0)

Data visualization

(0)

Deal management

3.0

(1)

Document management

4.0

(1)

Document storage

(0)

Electronic signature

(0)

Email marketing

(0)

Fee management

(0)

RealPage IMS alternatives

RealPage IMS

4.5

(79)

Starting from

1000

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.3

Value for Money

4.4

Customer Support

4.6

AppFolio Investment Manager

4.7

(100)

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No pricing info

Free trial

Free version

Ease of Use

Features

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Agora

4.5

(12)

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No pricing info

Free trial

Free version

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Customer Support

InvestNext

4.9

(20)

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Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

RealPage IMS pricing

Value for money rating:

4.4

(79)

Starting from

1000

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about RealPage IMS price and value

Value for money rating:

4.4

(79)

To see what individual users think of RealPage IMS's price and value, check out the review snippets below.

“Overall, the customer service and product have been outstanding and we have had a great experiencing using the product and our investors love it as well.”

Nicole F.

Investor Relations Associate

“The ability to fund and have investors fill out the esignature agreements and have that connect with the investor portal side, is so helpful and a great time saver.”

Nicole F.

Investor Relations Associate

RealPage IMS integrations (8)

Top integrations

RealPage IMS customer support

What do users say about RealPage IMS customer support?

Customer support rating:

4.4

We analyzed 23 verified user reviews to identify positive and negative aspects of RealPage IMS customer support.

Widespread user sentiment highlights fast, responsive, and helpful customer support that resolves issues quickly and thoroughly.

A limited number of users mention difficulty reaching support by phone and miss having a dedicated customer service manager.

Support options

Phone support

Knowledge base

Email/help desk

Chat

Training options

Webinars

In person

Documentation

Videos

Live online

To see what individual users say about RealPage IMS's customer support, check out the review snippets below.

“The client support is phenomenal. Both the assigned client contact and the customer support helpline are friendly and always have a quick answer allowing me to get on with my day.”

Will D.

Associate

“The customer service is the best I have ever experienced. Whenever I have an issue, I reach out to IMS support and get my issue fixed within (usually) a few hours.”

Olivia F.

Director of Operations

“From an admin perspective it is difficult to navigate on the platform through a mobile device when you want to provide excellent customer service while on the go.”

Nick A.

Principal

RealPage IMS FAQs

Q. Who are the typical users of RealPage IMS?

RealPage IMS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money