We scheduled a call and within the first five minutes he was helping true up a couple of items. He was great and provided great value.
Customer Support is excellent. There is great help on the Chat window and when that isn't available, phone support is great.
You are provided with more information at the best price available in the market today. What I like the best is not only the information that is provided, but the customer service.
The only downside I have found with this software is its inability to integrate with QuickBooks.
Strictly operator error, I forget my log in from time to time. Seriously, I haven't found anything I'm unhappy with.
That company did a terrible job and forced us to find a solution to be able to handle the job on our own.