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Guesty Lite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The engine powering more successful STR hosts
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Guesty Lite - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Guesty Lite overview
Based on 546 verified user reviews
What is Guesty Lite?
Guesty Lite is a vacation rental program offering key features such as reservations management, guest communications, housekeeping management, guest experience management, and payment processing, among others.
Who uses Guesty Lite?
By industry, Guesty Lite reviewers are most commonly professionals in real estate (44%). The most frequent use case for Guesty Lite cited by reviewers is vacation rental (88% of reviewers).
What do users say about Guesty Lite pricing?
Most reviewers indicate Guesty Lite offers strong value for money, and they appreciate flexible payment options and the lack of setup fees. Some users report confusing pricing, steep costs for single properties, and limited discounts for multiple listings.
What are the most popular integrations for Guesty Lite?
The Guesty Lite integrations most frequently cited by reviewers are: PriceLabs (a revenue management product rated 4.8 out of 5 for its integration with Guesty Lite) and Stripe (a payment processing product, 4.5).
Starting price
per month
Pros & Cons
Calendar Sync
Vacation Rentals
Guest Communication
Onboarding and Billing
Customer Support
Frequent bugs and glitches
Guesty Lite’s user interface
Guesty Lite pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.6
Ease of use
4.6
Customer support
4.4
Reviews sentiment
What do users say about Guesty Lite?
Guesty Lite is a vacation rental program offering key features such as reservations management, guest communications, housekeeping management, guest experience management, and payment processing, among others.
Select to learn more
Who uses Guesty Lite?
Based on 546 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Guesty Lite's key features
GetApp's analysis of 122 verified user reviews collected between July 2021 and July 2024 identifies Guesty Lite's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Guesty Lite's Reservations Management for its ability to automate and organize the entire reservation process. They find it helpful to sync calendars across platforms like Airbnb, VRBO, and Booking.com, preventing double bookings and ensuring accurate availability. Users report that the unified calendar view and automated messages save time and reduce errors. However, some mention issues with VRBO integration and customer support. Overall, they value the seamless integration and time-saving capabilities of Guesty Lite's Reservations Management. Of the 54 Guesty Lite users who gave detailed accounts of their use of Reservations Management, 98% rated this feature as important or highly important.
Madaniyah A.
Business owner
Krystal F.
Owner
Users report that Guesty Lite's Guest Communications is highly valuable for automating messaging and maintaining consistent communication with guests. They appreciate the unified inbox that consolidates messages from multiple platforms, saving time and effort. Reviewers indicate that automated check-in/check-out messages and smart lock integrations enhance the guest experience. However, some users experience glitches with VRBO and the iOS app. Overall, they find the centralized messaging and automation capabilities of Guesty Lite's Guest Communications very helpful. Of the 42 Guesty Lite users who gave detailed accounts of their use of Guest Communications, 98% rated this feature as important or highly important.
See related user reviews
James H.
Owner
Mike P.
Host
Reviewers feel that Guesty Lite's Housekeeping Management is essential for automating and organizing cleaning schedules. They highlight the automatic notifications to cleaning teams about new reservations, which saves time and ensures timely preparation. Users appreciate the shared calendars and task lists, though some wish for more flexibility in assigning cleaners and viewing schedules. Integration with Turno is mentioned positively. Overall, they find Guesty Lite's Housekeeping Management effective for maintaining cleanliness and coordination. Of the 28 Guesty Lite users who gave detailed accounts of their use of Housekeeping Management, 96% rated this feature as important or highly important.
See related user reviews
Kelsey C.
Owner
Jozef T.
Sales Manager
Users report that Guesty Lite's Guest Experience Management helps automate guest interactions, providing consistent and timely communication. They appreciate the ability to schedule messages and manage guest feedback, which enhances the overall guest experience. Reviewers mention that the platform allows for a personal touch while saving time. They find the unified inbox and automated messaging particularly useful. Overall, they value the time-saving and guest satisfaction aspects of Guesty Lite's Guest Experience Management. Of the 21 Guesty Lite users who gave detailed accounts of their use of Guest Experience Management, 86% rated this feature as important or highly important.
See related user reviews
Michael R.
Real Estate Developer
Karen T.
Owner
Reviewers indicate that Guesty Lite's Payment Processing is convenient for integrating with Stripe, allowing guests to book and pay directly. They appreciate having payment processing within the same platform, which simplifies management. However, some users find the process not fully automated and desire integration with PayPal. Overall, they find Guesty Lite's Payment Processing easy to set up and useful for managing direct bookings and payments. Of the 20 Guesty Lite users who gave detailed accounts of their use of Payment Processing, 75% rated this feature as important or highly important.
See related user reviews
Eric H.
Manager
Evangeline H.
Owner
All Guesty Lite features
Features rating:
Guesty Lite awards
Guesty Lite alternatives
Guesty Lite
Starting from
16
Per month
Hostaway
Starting from
No pricing info
Lodgify
Starting from
No pricing info
Holidu
Starting from
No pricing info
Guesty Lite pricing
Pricing plans
Pricing details:
Pro
No pricing info
Features included:
- Open API
- Revenue Management
- CRM
- Owner Portal
- Advanced analytics
- Direct Booking Management
- Accounting
Enterprise
No pricing info
Features included:
- Custom Onboarding
- Customer Analytics
- Premium Support
- Enterprise-grade security
- Advanced Coupons & Promotions
- Expense Tracking
User opinions about Guesty Lite price and value
Value for money rating:
Of 56 reviews that provide robust commentary on Guesty Lite's price and value, 63% mention it in a positive light.
Most reviewers indicate that Guesty Lite offers strong value for money, especially for those seeking a cost-effective solution with essential features like automated messaging, unified inbox, and multi-channel management. They say the platform is reasonably priced compared to competitors and appreciate the flexibility of monthly and yearly payment options, which helps them manage budgets more easily. Some reviewers find the lack of setup fees and the availability of a free trial beneficial when evaluating the software’s cost-benefit. They appreciate that Guesty Lite provides a comprehensive feature set at a fraction of the cost of other solutions, and many mention that the time saved through automation justifies the expense. However, some users report that the pricing structure can be confusing or feels steep, particularly for those managing only one property or for users outside the USA affected by currency exchange rates. Some reviewers feel that recent price increases and additional charges for features like the website builder negatively impact value for money. They indicate that discounts for multiple listings are lacking and that the cost can add up quickly for small businesses. Some users say the price is higher than expected given the feature set, and they wish for more transparent pricing information.
, and
To see what individual users think of Guesty Lite's cost and value, check out the review excerpts below.
Philip B.
CEO
Guesty Lite integrations (12)
Integrations rated by users
We looked at 546 user reviews to identify which products are mentioned as Guesty Lite integrations and how users feel about them.
Integration rating: 4.8 (44)
“This was the most important reason for me. PriceLabs being able to communicate with all platforms through Guesty just made sense to me. ”
“No issues integrating Pricelabs with Guesty for Hosts. Good API from what I can tell.”
Beau V.
Host
Integration rating: 4.4 (12)
“Being able to have a great checkout experience for guests is a huge priority to us and we were already using Stripe previously so the switch from Lodgify was seamless.”
“Don't have access to certain features like chargeback protection (more expensive through guesty) and can't pick which credit cards to take or not take. ”
Kelsey C.
Owner
Integration rating: 4.6 (5)
“Great smart pricing, integration was easy to setup, also allowed for integration with channels not supported by usewheelhouse directly (like VRBO)”
Kevin L.
Property Management
Integration rating: 5.0 (3)
Integration rating: 5.0 (3)
Integration rating: 5.0 (1)
Guesty Lite customer support
What do users say about Guesty Lite customer support?
Customer support rating:
We analyzed 73 verified user reviews to identify positive and negative aspects of Guesty Lite customer support.
A fair number of users highlight that customer support is helpful, knowledgeable, and provides clear, prompt responses to queries.
Multiple users appreciate that support staff are responsive and work to resolve issues quickly, enhancing their overall experience.
A number of users report slow response times, with support often limited to email and lacking live chat or phone options.
Multiple users mention receiving generic or automated replies, and find it difficult to get personalized help or reach a real person.
Support options
Training options
To see what individual users say about Guesty Lite's customer support, check out the review snippets below.
“THEIR SUPPORT SERVICE IS QUITE HELPFULL AND PROVIDED THE REPLIES AND SOLUTIONS TO ANY QUERIES AND ISSUES WHICH MAY ARISE AT THE TIME OF IMPLEMENTATION. ”
TREVOR D.
OWNER
“The responsive customer support team also ensures any issues are promptly addressed, enhancing the overall management experience.”
Francois C.
CEO
“Ever since the Guesty acquisition customer support has gone off the rails: support inquiries are generally responses with canned/generic responses, new features are nonexistent, and longstanding bugs in the software (like the one that can't unblock availability in your calendar if/when you change the availability window) will cost hosts who use the product real dollars.”
Cliff H.
Investor
“You can only get customer service through email which is quite slow (expect a day or to for a reply) - Would be better if they had a live chat feature.”
Lamar G.
Owner
Guesty Lite FAQs
Guesty Lite has the following typical customers:
Freelancers, Large Enterprises, Non Profit, Small Business
Q. What is Guesty Lite used for?
Guesty Lite is an all-in-one property management platform made for short-term rental hosts with up to three properties. It helps simplify your day-to-day — from managing bookings and guest messages to syncing calendars and automating tasks — so you can stay organized and maximize your revenue. Built for ease and efficiency, Guesty Lite connects your listings across Airbnb, Vrbo, Booking.com, and more, keeping your availability and rates accurate in real time. Features like automated messaging, a unified inbox, and a multi-calendar view help you keep everything on track from one place. On average, hosts who switch to Guesty Lite see +9% revenue growth within the first year. You can expand your setup with optional add-ons like Guesty PriceOptimizer for dynamic pricing and Guesty Shield for damage and liability protection. The Guesty Marketplace also connects you to trusted tools for cleaning, guest experience, and automation. Powered by the team behind Guesty Pro and used in more than 100 countries, Guesty Lite gives independent hosts the flexibility and confidence to grow without the overhead of complex software. Whether you’re just starting out or are looking to streamline your existing operations, Guesty Lite is the perfect platform to manage and grow your short-term rental business.
Q. What are the benefits of using Guesty Lite?
Q. What languages does Guesty Lite support?
Guesty Lite supports the following languages:
English
Q. Does Guesty Lite support mobile devices?
Guesty Lite supports the following devices:
Android, iPad, iPhone
Q. Does Guesty Lite offer an API?
No, Guesty Lite does not have an API available.
Q. What level of support does Guesty Lite offer?
Guesty Lite offers the following support options:
Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support
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