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Arketa
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Everything needed to operate your studio in one place
Table of Contents
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Arketa - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Arketa overview
Based on 85 verified user reviews
What is Arketa?
Arketa is a fitness solution with key features that include online booking, class management, payment processing, and more.
Who uses Arketa?
By industry, Arketa reviewers are most commonly professionals in health, wellness and fitness (89%). The most frequent use case for Arketa cited by reviewers is fitness (97%).
What are the most popular integrations for Arketa?
The Arketa integrations most frequently cited by reviewers are: Zoom Workplace (a video conferencing product rated 4.7 out of 5 for its integration with Arketa) and Mailchimp (an email marketing product, 4.6).
Starting price
Alternatives
with better value for money
Pros & Cons
Client Support
Website and Booking Integration
Customer Support
Email Communication
Technical Reports
Arketa’s user interface
Arketa pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.3
Customer support
4.3
Reviews sentiment
What do users say about Arketa?
Arketa is a fitness solution with key features that include online booking, class management, payment processing, and more.
Select to learn more
Who uses Arketa?
Based on 85 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Arketa's key features
GetApp's analysis of 33 verified user reviews collected between July 2021 and January 2025 identifies Arketa's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Arketa's online booking capabilities for their ease of use and navigation. They report that clients can book classes effortlessly from websites or mobile phones, and the system is customizable. Users indicate that the booking process is straightforward, with minimal client inquiries, although some mention occasional glitches and difficulties with account management. They find it valuable for managing various business aspects, including massage and 1:1 sessions, and note the convenience of mobile management and intuitive flow. Of the 26 Arketa users who gave detailed accounts of their use of Online Booking, 100% rated this feature as important or highly important.
See related user reviews
Kathy C.
Studio Owner
Leslie K.
Pilates Instructor and Entrepreneur
Reviewers highlight Arketa's class management capabilities for their simplicity and flexibility. They say it's easy to add, edit, and schedule classes, whether for single sessions or recurring events. Users appreciate the ability to customize classes with logos, pictures, and descriptions, and to manage student registrations and promo codes efficiently. They find the system user-friendly, with capabilities like automatic link distribution to registered students and easy access to class details, making it beneficial for organizing classes and instructors. Of the 21 Arketa users who gave detailed accounts of their use of Class Management, 100% rated this feature as important or highly important.
See related user reviews
Francesco L.
Fitness Entrepreneur
Jenny R.
Studio Manager
Reviewers find Arketa's payment processing capabilities efficient and user-friendly, particularly appreciating the integration with Stripe. They report that setting up memberships, auto-renewals, and handling refunds is straightforward. Users like the transparency of fees and the quick turnaround on payments. They note that while the processing fees can be high, the overall system works well with minor issues. They also mention the seamless migration of payments from other platforms and the ease of managing financials through Arketa. Of the 22 Arketa users who gave detailed accounts of their use of Payment Processing, 95% rated this feature as important or highly important.
See related user reviews
Karlie S.
CEO/Trainer
Sherri P.
Owner
All Arketa features
Features rating:
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Arketa pricing
Value for money rating:
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No pricing info
User opinions about Arketa price and value
Value for money rating:
To see what individual users think of Arketa's price and value, check out the review snippets below.
Alli C.
Owner and CEO
Karlie S.
CEO/Trainer
Arketa integrations (10)
Integrations rated by users
We looked at 85 user reviews to identify which products are mentioned as Arketa integrations and how users feel about them.
Integration rating: 4.7 (3)
“We use stripe for payment processing. I just wish I had direct access to reports.”
Shannon S.
Owner
Integration rating: 4.5 (2)
“I have been running/promoting/building my business for 2 years primarily through weekly Mailchimp newsletters. (It was definitely time to upgrade!). I like to keep the consistency, even as I've moved to Arketa.”
Sylvia O.
Owner
Integration rating: 5.0 (3)
Integration rating: 3.5 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Arketa customer support
What do users say about Arketa customer support?
Customer support rating:
We analyzed 40 verified user reviews to identify positive and negative aspects of Arketa customer support.
Widespread user sentiment highlights Arketa's responsive and helpful customer support team.
Multiple users appreciate quick resolutions and patient assistance during onboarding and setup.
A fair number of users value the approachable, knowledgeable, and friendly support staff.
A minority of users report inconsistent support, unfulfilled promises, and slow or absent responses during urgent situations.
Support options
Training options
To see what individual users say about Arketa's customer support, check out the review snippets below.
“The team is super responsive if you need technical help, and I love the company's beliefs in creating a community of instructors and encouraging us to shine.”
Sherri P.
Owner
“I've had to contact customer service a few times since I'm new(ish) to Arketa, and they've quickly resolved any questions that I've encountered.”
Kathy C.
Studio Owner
“It started out great, but by the end it was horrible. If customer service was better and the re-occurring tech issues I had for 6 months were fixed quickly, I would've stayed; however, this was not the case. If you are looking for a platform with great customer service that fixes your issues quickly, I do not recommend.”
Bethany B.
Owner, teacher, coach
Arketa FAQs
Arketa has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Arketa support?
Arketa supports the following languages:
English
Q. Does Arketa support mobile devices?
Arketa supports the following devices:
Android, iPad, iPhone
Q. Does Arketa offer an API?
Yes, Arketa has an API available for use.
Q. What level of support does Arketa offer?
Arketa offers the following support options:
FAQs/Forum, Email/Help Desk, Chat, Knowledge Base
