App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Arketa

Everything needed to operate your studio in one place

Table of Contents

Is this product right for your business?

Find out with a

Arketa - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: September 2025

Arketa overview

Based on 85 verified user reviews

What is Arketa?

Arketa is a fitness solution offering key features such as online booking, class management, and payment processing, among others.

Who uses Arketa?

By industry, Arketa reviewers are most commonly professionals in health, wellness and fitness (89%). The most frequent use case for Arketa cited by reviewers is fitness (97% of reviewers).

What are the most popular integrations for Arketa?

The Arketa integrations most frequently cited by reviewers are: Zoom Workplace (a video conferencing product rated 4.7 out of 5 for its integration with Arketa) and Mailchimp (an email marketing product, 4.6).

Starting price

Free

Alternatives

with better value for money

Pros & Cons

Responsiveness

Navigation

Stability

Arketa’s user interface

Ease of use rating:

4.4

(85)

Arketa pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(8)

3-4(15)

5(62)

What do users say about Arketa?

Reviewers indicate Arketa is generally easy to use, with an intuitive interface and straightforward navigation that helps them manage tasks efficiently. They appreciate the platform’s supportive community and responsive customer service, though some feel assistance can be slow or inconsistent, especially for urgent issues or complex requests. They mention the onboarding process is smooth for most, but some find initial setup challenging without personalized help.

Users report recurring bugs and glitches, noting that technical problems sometimes require manual workarounds or take time to resolve. They say updates and improvements are ongoing, but persistent issues can impact their workflow and satisfaction.

Select to learn more

Who uses Arketa?

Based on 85 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness

Consumer Services

Alternative Medicine

Sports

Others

Use cases

Fitness

Pilates Studio

Yoga Studio

Gym Management

Arketa's key features

GetApp's analysis of 33 verified user reviews collected between July 2021 and January 2025 identifies Arketa's most critical features and summarizes user sentiment about those features.

Online booking

4.3

Reviewers appreciate Arketa's online booking capabilities for their ease of use and navigation. They report that clients can book classes effortlessly from websites or mobile phones, and the system is customizable. Users indicate that the booking process is straightforward, with minimal client inquiries, although some mention occasional glitches and difficulties with account management. They find it valuable for managing various business aspects, including massage and 1:1 sessions, and note the convenience of mobile management and intuitive flow. Of the 26 Arketa users who gave detailed accounts of their use of Online Booking, 100% rated this feature as important or highly important.

See related user reviews

“My clients can easily book from my website or app and I can customize the colors.”

Kathy C.

Studio Owner

“Arketa online booking is so easy to use, navigate, for both me on the backend and my customers booking in, and I love how customizable it all is!”

Leslie K.

Pilates Instructor and Entrepreneur

Class management

4.4

Reviewers highlight Arketa's class management capabilities for their simplicity and flexibility. They say it's easy to add, edit, and schedule classes, whether for single sessions or recurring events. Users appreciate the ability to customize classes with logos, pictures, and descriptions, and to manage student registrations and promo codes efficiently. They find the system user-friendly, with capabilities like automatic link distribution to registered students and easy access to class details, making it beneficial for organizing classes and instructors. Of the 21 Arketa users who gave detailed accounts of their use of Class Management, 100% rated this feature as important or highly important.

See related user reviews

“You can customized your class by adding logos, picture and description of the classes. Once you create your schedule, it will take just 1 click to set the schedule in a recurring mode. You can also add 1 time class/ event in the schedule.”

Francesco L.

Fitness Entrepreneur

“The process of managing classes is very simple. Changes can be made for a single class or all subsequent classes with ease. ”

Jenny R.

Studio Manager

Payment processing

4.4

Reviewers find Arketa's payment processing capabilities efficient and user-friendly, particularly appreciating the integration with Stripe. They report that setting up memberships, auto-renewals, and handling refunds is straightforward. Users like the transparency of fees and the quick turnaround on payments. They note that while the processing fees can be high, the overall system works well with minor issues. They also mention the seamless migration of payments from other platforms and the ease of managing financials through Arketa. Of the 22 Arketa users who gave detailed accounts of their use of Payment Processing, 95% rated this feature as important or highly important.

See related user reviews

“Stripe takes care of all my payments and I love that I can see details on my dashboard if I need to for information on what percentage is being taken or if I need to refund a client. ”

Karlie S.

CEO/Trainer

“My students haven't had any problems paying; I can supply promo codes; I'm quickly paid through Stripe ”

Sherri P.

Owner

All Arketa features

Features rating:

4.2

(85)

Activity dashboard

1.8

(4)

Activity tracking

4.5

(4)

Customer database

5.0

(2)

Registration management

5.0

(4)

Automated scheduling

5.0

(2)

For yoga/pilates studios

5.0

(2)

Client portal

4.3

(4)

Class scheduling

4.3

(7)

Client management

3.9

(26)

Booking management

3.6

(22)

Electronic payments

4.6

(45)

Membership management

4.4

(48)

Attendance tracking

4.5

(35)

Member communication

3.4

(9)

Attendance management

4.0

(23)

Recurring/Subscription billing

3.7

(7)

Third-Party integrations

3.0

(4)

Website integration

3.2

(5)

Customizable templates

2.6

(7)

Event management

4.8

(11)

Billing & invoicing

4.6

(36)

Facility scheduling

1.3

(3)

Reporting & statistics

3.3

(6)

Communication management

4.6

(27)

Calendar management

1.8

(4)

Customizable branding

3.0

(2)

Access controls/permissions

4.0

(4)

Wait list management

4.8

(8)

SMS messaging

2.3

(4)

Marketing automation

3.8

(4)

API

(0)

Self check-in/check-out

5.0

(3)

CRM

(0)

Reminders

(0)

Customer accounts

(0)

Customizable forms

(0)

Multi-Location

(0)

Discount management

(0)

Email marketing

(0)

Lead management

(0)

Inventory management

5.0

(1)

Instructor management

(0)

Employee management

5.0

(5)

For gyms

(0)

Arketa alternatives

Arketa

4.4

(85)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.3

Features

4.2

Value for Money

4.4

Customer Support

4.3

My PT Hub

4.6

(3.1K)

visit website

Starting from

22.50

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.6

Customer Support

4.5

Gymdesk

4.8

(148)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.8

Customer Support

4.9

OfferingTree

4.8

(84)

visit website

Starting from

100

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.8

Customer Support

4.9

Arketa pricing

Value for money rating:

4.4

(85)

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Arketa price and value

Value for money rating:

4.4

(85)

To see what individual users think of Arketa's price and value, check out the review snippets below.

“They are quick to respond, friendly, always updating their software, and on the pulse with the trends and needs of fitness entrepreneurs. I am so grateful to be part of their community.”

Alli C.

Owner and CEO

“Arketa has the best customer service. They genuinely care about each user and strive to make meaningful connections to help us grow our businesses.”

Karlie S.

CEO/Trainer

Arketa integrations (10)

Integrations rated by users

We looked at 85 user reviews to identify which products are mentioned as Arketa integrations and how users feel about them.

Stripe

Integration rating: 4.7 (3)

“We use stripe for payment processing. I just wish I had direct access to reports.”

Shannon S.

Owner

Mailchimp

Integration rating: 4.5 (2)

“I have been running/promoting/building my business for 2 years primarily through weekly Mailchimp newsletters. (It was definitely time to upgrade!). I like to keep the consistency, even as I've moved to Arketa.”

Sylvia O.

Owner

Zoom Workplace

Integration rating: 5.0 (3)

Stripe Billing

Integration rating: 3.5 (2)

Flodesk

Integration rating: 5.0 (1)

Zapier

Integration rating: 5.0 (1)

Arketa customer support

What do users say about Arketa customer support?

Customer support rating:

4.4

We analyzed 40 verified user reviews to identify positive and negative aspects of Arketa customer support.

Widespread user sentiment highlights Arketa's responsive and helpful customer support team.

Multiple users appreciate quick resolutions and patient assistance during onboarding and setup.

A fair number of users value the approachable, knowledgeable, and friendly support staff.

A minority of users report inconsistent support, unfulfilled promises, and slow or absent responses during urgent situations.

Support options

Faqs/forum

Email/help desk

Chat

Knowledge base

Training options

Live online

Webinars

Documentation

Videos

To see what individual users say about Arketa's customer support, check out the review snippets below.

“The team is super responsive if you need technical help, and I love the company's beliefs in creating a community of instructors and encouraging us to shine.”

Sherri P.

Owner

“I've had to contact customer service a few times since I'm new(ish) to Arketa, and they've quickly resolved any questions that I've encountered.”

Kathy C.

Studio Owner

“It started out great, but by the end it was horrible. If customer service was better and the re-occurring tech issues I had for 6 months were fixed quickly, I would've stayed; however, this was not the case. If you are looking for a platform with great customer service that fixes your issues quickly, I do not recommend.”

Bethany B.

Owner, teacher, coach

Arketa FAQs

Q. What type of pricing plans does Arketa offer?

Arketa has the following pricing plans:
Free Trial: Available

These products have better value for money

Q. Who are the typical users of Arketa?

Arketa has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Arketa support?

Arketa supports the following languages:
English

Q. Does Arketa support mobile devices?

Arketa supports the following devices:
Android, iPad, iPhone

Q. Does Arketa offer an API?

Yes, Arketa has an API available for use.

Q. What other apps does Arketa integrate with?

Arketa integrates with the following applications:
Flodesk, Zapier, Zoom Workplace, Stripe, Klaviyo, Stripe Billing, Kisi, Mailchimp, Twilio, HubSpot CRM

Q. What level of support does Arketa offer?

Arketa offers the following support options:
FAQs/Forum, Email/Help Desk, Chat, Knowledge Base