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Blackbaud Altru Logo

Ticketing, membership, admissions & fundraising

Table of Contents

Blackbaud Altru - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Blackbaud Altru overview

What is Blackbaud Altru?

Blackbaud Altru is a cloud-based membership management solution that includes tools to manage ticketing and admissions, cultivate a membership database, convert ticket buyers and visitors, run merchandise, and more. Designed specifically for cultural organizations to include general admission organizations, museums, zoos, aquariums, gardens, and science centers, Blackbaud Altru provides a 360-degree view of your visitors, members and donors to better identify behaviors and increase revenue.

Blackbaud Altru’s dashboard provides users with a comprehensive overview of their supporters, members and donors and provides data on attendance, membership activity, donations, and more. Users can track activities such as membership renewals, upgraded memberships, dropped memberships, and more using graphical reports. The cloud-based platform facilitates online, mobile, and in-person membership and ticket sales and also allows users to sell merchandise and track inventory.

Starting price

399per feature

Alternatives

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Pros & Cons

Ease of Use

User Interface

Integrations

Pricing

Blackbaud Altru’s user interface

Ease of use rating:

Blackbaud Altru pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(23)
5(16)

What do users say about Blackbaud Altru?

We've had to develop creative solutions for complex scheduled programs like field trips and outreach visits, but more straightforward scheduled events were easy to implement.

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Who uses Blackbaud Altru?

Based on 42 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Museums and Institutions
Nonprofit Organization Management
Education Management
Fine Art
Others

Use cases

Nonprofit
Museum
Ticketing
Fundraising
Fundraising & Donor Management

Blackbaud Altru's key features

Most critical features, based on insights from Blackbaud Altru users:

Event management
Mobile access
Customizable branding
Communication management
Inventory management
Third-Party integrations

All Blackbaud Altru features

Features rating:

Email management
Contact management
Contribution tracking
Sales reports
Activity dashboard
Electronic payments
Customizable templates
Receipt management
Real-Time reporting
Real-Time analytics
Point of sale (pos)
Payment processing
Online ticketing
Membership renewals
Membership management
Member database
Gift shop pos
Fundraising management
Recurring/Subscription billing
Registration management
Reminders
Reporting & statistics
Reporting/Analytics
Reserved seating
Season tickets
Ticket brokering
Ticket reservations
Ticketing
Volunteer management
Website integration
Access controls/permissions
Activity tracking
Alerts/Notifications
Attendance management
Attendance tracking
Campaign management
Committee management
Contact database
Credit card processing
CRM
Customizable fields
Customizable forms
Customizable reports
Dashboard
Data import/export
Document storage
Donor management
Dues management
Email reminders
Event calendar
Event scheduling
For museums
For nonprofits
Forms management

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Blackbaud Altru pricing

Value for money rating:

Starting from

399

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Blackbaud Altru price and value

Value for money rating:

To see what individual users think of Blackbaud Altru's price and value, check out the review snippets below.

“Altru has a wonderful feature of copying appointments and holding them for you to reschedule. I love how there is a database of clients and you can easily search for them.”
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Jasmin P.

Virtual Field Trip Teacher

“I also think the customer service is wonderful and always available - which is great. I also really appreciate that the system is very intuitive.”
ED

Elizabeth D.

Assistant Manager of Visitor Services & Admissions

Blackbaud Altru support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Live Online
In Person
Documentation
Webinars

Blackbaud Altru FAQs

Q. Who are the typical users of Blackbaud Altru?

Blackbaud Altru has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

These products have better value for money


Q. What languages does Blackbaud Altru support?

Blackbaud Altru supports the following languages:
English


Q. Does Blackbaud Altru support mobile devices?

Blackbaud Altru supports the following devices:
Android, iPad, iPhone


Q. Does Blackbaud Altru offer an API?

No, Blackbaud Altru does not have an API available.


Q. What level of support does Blackbaud Altru offer?

Blackbaud Altru offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

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