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FMX
4.7
(394)

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Optimize your facilities and maintenance operations

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(24)

FMX Pricing, Features, Reviews and Alternatives

FMX product overview

What is FMX?

FMX offers configurable maintenance and facilities management software that helps organizations streamline processes, increase asset productivity, and turn actionable insights into meaningful results. The software decreases work order resolution time, organizes preventive maintenance tasks, and allows you to manage your equipment and assets all in one easy-to-use system.

Key benefits of using FMX

Create, respond to, assign, and resolve work orders, while tracking cost and time spent on each request

Set user permissions to restrict user access to only what they need

View daily schedule with FMX’s clear, calendar display

Assign unique QR barcodes to each piece of equipment and inventory for easy tracking on-the-go

Look up how past requests were resolved and view histories for buildings, assets, equipment and more

Never double book an event or asset

Receive automatic reminders for all preventive maintenance tasks

Track vehicle scheduling activities and oversee staffing with the ability to assign vehicles and drivers

Maintain a clear view of facilities through reports and interactive dashboards

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
24/7 (Live rep)
Knowledge Base
Chat
FAQs/Forum
Phone Support

Training options

Webinars
In Person
Documentation
Live Online
Videos

FMX pricing information

Value for money

4.7

/5

394

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

FMX features

Functionality

4.5

/5

394

Total features

81

9 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Third Party Integrations
Reporting/Analytics
API
Customizable Reports
Data Import/Export

FMX users reviews

Overall Rating

4.7

/5

394

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.2/10
Rating distribution

5

4

3

2

1

295

92

6

1

0

Pros
My experience with FMX has been fantastic, the team has been really helpful and patient while we modify this software for our needs.
The staff - I know that isn't software, but the fun training videos they post and they way they engage the user is important to how much I enjoy using the software as a complete experience.
Great product for a great price. Quick to help in understanding product and improving it.
Cons
In the past, the method of communicating the facility needs of staff and students has been fairly disorganized, and many times, disjointed.
If you are looking for something beyond an tool for running operationally, this may struggle.
Some of our operators have expressed how difficult it is to recall past comments in the "Log" section.

Overall rating contenders

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Joshua S.

Education Management, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great software... Greater People

Reviewed 5 years ago
Pros

The software is purpose built and does what it needs to do! We looked at several other options when it came to facilities management, but we settled on FMX because it was the right tool for the job, and the people behind it were outstanding.

Cons

The fact that it made us document our processes. Creates work on the front end to create a great system on the other side... I'm not sure how this is a con...

Vendor response

Hi Joshua! Thank you for taking the time to write such a great review for FMX. We are so glad to hear that you love working with us, as we feel the same working with you. It is also great to know that FMX is working well for everyone at Concordia Lutheran! Please do not hesitate to reach out with any questions and/or feature requests at any time. We are always happy and ready to assist! Thanks again for writing this awesome review, and for being such a loyal customer! We look forward to continuing to work and grow with you!

DG
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Damon G.

Restaurants, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Game Changer

Reviewed 4 years ago

FMX has changed how we do maintenance. As we began our maintenance team for the franchise our maintenance tasks were verbal with no records of work completed or cost or man-hours. Now we are able to track all of the above and more. We are now able to track inventory, use reports to gather analytical metrics to aid in decision making processes, and track man hours identifying workload and balance of assignments.

Pros

The pros of this software is that it is easy to use. It can be customized to use primarily drop down choices that help to ensure that entries are clear and easily understood. Customer support is fast and thorough. The reports convey viable information to use in making business decisions such as workload, lifecycle maintenance, cost per repair, and identification of top 10 problem pieces of equipment. The list of pros is very extensive.

Cons

If I had to identify a con it would be the import feature. On rare occasions it will freeze during an upload and I would cancel and restart the upload, once the new upload completed it would not allow the work order to be closed due to pending upload. You would then have to close the window and start over.

DL
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Desmond L.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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We have been using FMX for the last 2 years and overall it was not very intuitive. Too much grey.

Reviewed 5 years ago

It was a favorable product. Except for the resolving of the tickets and filters for reporting.

Pros

Very secure system. Even though we could not get our staff/users to use the software. Not too much to say wasn't a good fit for us

Cons

Not very intuitive. The user experience was at times challenging. We had a few models that we never got around to use.

BL
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Brandon L.

Education Management, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good ticketing system but could use some love

Reviewed 4 months ago
Pros

I like how we can have all our facility work orders and IT work orders on all one platform. I do like how they let you close and review tickets fast

Cons

I really wish they could have priority in the tickets like Low, Normal, High. I have not see a way to turn this on if there is one. I also wish they had a dedicated app not a mobile version for their website. Sometimes the website loads slow and there have been times were the website would be down impacting us as a school

CM
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Christian M.

Religious Institutions, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love FMX!

Reviewed 4 years ago

FMX has not only made us more efficient but has helped us to be more productive by being priority focused. It helps me manage my people less because I can set up priorities in FMX so they know what is important now.

Pros

I product is only as good as the support that comes with it aaaand FMX has excellent support and customer service. Their reps are great at communicating when changes happen and any time I need help the go above and beyond to help me figure things out. I know anytime I need help with something my rep will help me accomplish it with an awesome, friendly attitude. They act like they care about you as a customer...imagine that!

Cons

In the beginning, some of the features were not as user-friendly, but with their constant updates they have continued to make things better and more user-friendly.

FMX FAQs

Q. What type of pricing plans does FMX offer?

FMX has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of FMX?

FMX has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does FMX support?

FMX supports the following languages:
English

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Q. Does FMX offer an API?

Yes, FMX has an API available for use.

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Q. What other apps does FMX integrate with?

FMX integrates with the following applications:
Microsoft Outlook, ChMS, Slack, Quickbooks Online, Veracross, Google Calendar, JD Edwards EnterpriseOne, Microsoft Excel

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Q. What level of support does FMX offer?

FMX offers the following support options:
Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support

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Related categories