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FMX

Optimize your facilities and maintenance operations

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FMX Pricing, Features, Reviews and Alternatives

FMX product overview

What is FMX?

FMX offers configurable maintenance and facilities management software that helps organizations streamline processes, increase asset productivity, and turn actionable insights into meaningful results. The software decreases work order resolution time, organizes preventive maintenance tasks, and allows you to manage your equipment and assets all in one easy-to-use system.

Key benefits of using FMX

Create, respond to, assign, and resolve work orders, while tracking cost and time spent on each request

Set user permissions to restrict user access to only what they need

View daily schedule with FMX’s clear, calendar display

Assign unique QR barcodes to each piece of equipment and inventory for easy tracking on-the-go

Look up how past requests were resolved and view histories for buildings, assets, equipment and more

Never double book an event or asset

Receive automatic reminders for all preventive maintenance tasks

Track vehicle scheduling activities and oversee staffing with the ability to assign vehicles and drivers

Maintain a clear view of facilities through reports and interactive dashboards

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
24/7 (Live rep)
Knowledge Base
Chat
FAQs/Forum
Phone Support

Training options

Webinars
In Person
Documentation
Live Online
Videos

FMX pricing information

Value for money

4.7

/5

364

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

FMX features

Functionality

4.5

/5

364

Total features

70

9 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Reporting/Analytics
API
Third Party Integrations
Customizable Reports
Document Management

FMX users reviews

Overall Rating

4.7

/5

364

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.19/10
Rating distribution

5

4

3

2

1

273

84

6

1

0

Pros
My experience with FMX has been fantastic, the team has been really helpful and patient while we modify this software for our needs.

MP

Madeline P.

The staff - I know that isn't software, but the fun training videos they post and they way they engage the user is important to how much I enjoy using the software as a complete experience.

BM

Becky M.

Great product for a great price. Quick to help in understanding product and improving it.

MM

Mathew M.

Cons
In the past, the method of communicating the facility needs of staff and students has been fairly disorganized, and many times, disjointed.

TH

Thom H.

If you are looking for something beyond an tool for running operationally, this may struggle.

MD

Matt D.

Some of our operators have expressed how difficult it is to recall past comments in the "Log" section.

SG

Stephen G.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FMX is a great solution for us

Reviewed 3 years ago

Very pleased with the system and it's a great value for the money.

Pros

All in one system, Tech Support requests, Building Maintenance Requests, Calendaring all in one place makes it easy for the end user to navigate and our team members to keep track of everything.

Cons

I wish we had more control of some of the fields and could label them with our internal lingo.

Vendor response

Hi Patrick! Thanks for taking the time to write a review! It's great to hear that you're a fan of FMX and that it's working well for Rowland Hall. Your feedback helps us discover new opportunities to improve our product and make sure you have the best possible experience. Please do not hesitate to reach out with any questions and/or feature requests at any time. We are always happy and ready to assist! Thanks again for writing this wonderful review, and for being such a loyal customer! We look forward to continuing to work and grow with you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Maintenance, Inventory, Event Scheduling and Reporting Tool for K-12 Districts

Reviewed a year ago

Established documented Preventative Maintenance Program Increased ordering efficiency with Inventory Control functions Increased work flow efficiency and documentation Customer Service is GREAT!!! Would like to have regular "Development Meetings", maybe every 6 months, with a FMX System Planner to explore potential ways to enhance utilization of current system.

Pros

The FMX system met the identified needs (Work Order Management, Preventative Maintenance, Inventory Control, Cost Monitoring and Event Scheduling) of the district in a cost effect manner and was positively received by the district's staff and community.

Cons

The "Third Party" Reporting function. Wish the FMX Team could support greater individualization in Report Formatting.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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I'm usually the person initiating all facilities requests from our organization.

Reviewed 4 years ago

It makes it very easy for staff at different locations to alert me to facilities issues, and to follow along to know where we stand on resolving the issue.

Pros

It's very easy to use, I don't have to do much education with staff to teach them how to use it. I really like that you're able to add someone as a follower to a request, too.

Cons

I wish I could search requests by the person who put them in, or see the name of the person who put the request in next to the request itself. We also don't really use the cost or hours options, so It would be useful to hide those and better customize the lists of requests.

Vendor response

Hi Susan! Thank you for taking the time to write a review for FMX! We are thrilled that you find FMX extremely user friendly! In your review you mentioned wanting to search requests by the person who created them, as well as be able to hide cost and worker hours. We would be happy to show you how to do this! We will be emailing you shortly to discuss this further!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FMX: The Game Changer

Reviewed 2 months ago

My experience with FMX has been exceptional. Their implementation was seamless and their training is top-notch. They are very responsive any time I have questions or need assistance. They are wonderful in not only responding when I need help, but they always provide screenshots or offer to have a live call so I understand exactly what the answer is to my question. This approach allows me to learn so I can do things for myself in the future. I have used four different CMMS in my career and FMX is far superior to the others.

Pros

FMX is a great fit for our district because it is completely customizable. We are able to capture the information we need to be successful when requests are submitted so we can plan our work and show up prepared and on time. FMX has been able to offer solutions to help us better manage our workflow. We also benefit from the detailed dashboards and custom reporting features. There is never any guessing about the state of our work and what we have accomplished.

Cons

One feature I would like to see enhanced is the inventory order request. We would like to have real-time inventory data for all items in stock and available on the inventory order screen so requesters know how many of each item they are able to order, taking into account how many are on the shelf and how many items will be required to fulfill all existing open orders.

Vendor response

Thank you, Danielle, for your feedback. While FMX can show real-time inventory levels and allow users to request inventory items, we know each organization's needs vary. We would love to take some time to sit down with your team and learn more about how FMX can address your inventory needs now and in future product developments.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect for K-12 Public Schools

Reviewed 2 years ago
Pros

K-12 Public School Departmental Supervisors typically have multiple, disparate systems for Technology, Maintenance, Grounds, Transportation, Facilities Reservations, and inventory. FMX brings all of this together in one easy-to-use portal.

Cons

There doesn't really appear to be any cons, especially considering the experience I've had setting up and configuring other helpdesk portals.

FMX FAQs and common questions

Q. What type of pricing plans does FMX offer?

FMX has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of FMX?

FMX has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does FMX support?

FMX supports the following languages:
English


Q. Does FMX offer an API?

Yes, FMX has an API available for use.


Q. What other apps does FMX integrate with?

FMX integrates with the following applications:
Microsoft Outlook, Church Community Builder, Slack, Quickbooks Online, Veracross, Google Calendar, JD Edwards EnterpriseOne, Microsoft Excel


Q. What level of support does FMX offer?

FMX offers the following support options:
Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support

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