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Optimize your facilities and maintenance operations
FMX offers configurable maintenance and facilities management software that helps organizations streamline processes, increase asset productivity, and turn actionable insights into meaningful results. The software decreases work order resolution time, organizes preventive maintenance tasks, and allows you to manage your equipment and assets all in one easy-to-use system.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.7
/5
394
Starting from
No pricing info
Value for money contenders
Functionality
4.5
/5
394
Total features
81
9 categories
Functionality contenders
Overall Rating
4.7
/5
394
Positive reviews
295
92
6
1
0
Overall rating contenders
Joshua S.
Education Management, 51-200 employees
Used daily for less than 6 months
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The software is purpose built and does what it needs to do! We looked at several other options when it came to facilities management, but we settled on FMX because it was the right tool for the job, and the people behind it were outstanding.
The fact that it made us document our processes. Creates work on the front end to create a great system on the other side... I'm not sure how this is a con...
Hi Joshua! Thank you for taking the time to write such a great review for FMX. We are so glad to hear that you love working with us, as we feel the same working with you. It is also great to know that FMX is working well for everyone at Concordia Lutheran! Please do not hesitate to reach out with any questions and/or feature requests at any time. We are always happy and ready to assist! Thanks again for writing this awesome review, and for being such a loyal customer! We look forward to continuing to work and grow with you!
Damon G.
Restaurants, 51-200 employees
Used daily for 6-12 months
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FMX has changed how we do maintenance. As we began our maintenance team for the franchise our maintenance tasks were verbal with no records of work completed or cost or man-hours. Now we are able to track all of the above and more. We are now able to track inventory, use reports to gather analytical metrics to aid in decision making processes, and track man hours identifying workload and balance of assignments.
The pros of this software is that it is easy to use. It can be customized to use primarily drop down choices that help to ensure that entries are clear and easily understood. Customer support is fast and thorough. The reports convey viable information to use in making business decisions such as workload, lifecycle maintenance, cost per repair, and identification of top 10 problem pieces of equipment. The list of pros is very extensive.
If I had to identify a con it would be the import feature. On rare occasions it will freeze during an upload and I would cancel and restart the upload, once the new upload completed it would not allow the work order to be closed due to pending upload. You would then have to close the window and start over.
Desmond L.
Education Management, 51-200 employees
Used daily for 2+ years
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It was a favorable product. Except for the resolving of the tickets and filters for reporting.
Very secure system. Even though we could not get our staff/users to use the software. Not too much to say wasn't a good fit for us
Not very intuitive. The user experience was at times challenging. We had a few models that we never got around to use.
Brandon L.
Education Management, 201-500 employees
Used daily for 2+ years
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I like how we can have all our facility work orders and IT work orders on all one platform. I do like how they let you close and review tickets fast
I really wish they could have priority in the tickets like Low, Normal, High. I have not see a way to turn this on if there is one. I also wish they had a dedicated app not a mobile version for their website. Sometimes the website loads slow and there have been times were the website would be down impacting us as a school
Christian M.
Religious Institutions, 1-10 employees
Used daily for 2+ years
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FMX has not only made us more efficient but has helped us to be more productive by being priority focused. It helps me manage my people less because I can set up priorities in FMX so they know what is important now.
I product is only as good as the support that comes with it aaaand FMX has excellent support and customer service. Their reps are great at communicating when changes happen and any time I need help the go above and beyond to help me figure things out. I know anytime I need help with something my rep will help me accomplish it with an awesome, friendly attitude. They act like they care about you as a customer...imagine that!
In the beginning, some of the features were not as user-friendly, but with their constant updates they have continued to make things better and more user-friendly.
FMX has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of FMX?
Q. What other apps does FMX integrate with?