Facilities Management eXpress (FMX) Pricing, Features, Reviews & Comparison of Alternatives

Facilities Management eXpress (FMX) Reviews

Facilities Management eXpress (FMX)

Cloud-based facility management software

4.67/5 (128 reviews)
131     186

Facilities Management eXpress (FMX) is a cloud-based facility and maintenance management solution, designed for use in schools, property management, governments, religious organizations, manufacturing, and more. FMX includes work order management, preventive maintenance, event scheduling, asset and inventory management, purchase order management, reporting, technology ticketing and vehicle scheduling capabilities.

FMX offers all organization members the ability to submit work orders, event requests and technology tickets. FMX ensures that facilities managers always have the necessary information to resolve these requests by requiring occupants to include certain information in order to submit a request. Facilities managers can assign work orders to specific staff members or mark tasks as being outsourced to external agencies. Occupants can receive email and text notifications about the status of their requests and when they will be resolved.

FMX also enables organizations to schedule facilities and assets, as well as preventive maintenance without having to worry about double booking. The drag-and-drop interface allows planned events and tasks to easily be rescheduled, and facilities staff are automatically reminded about upcoming scheduled maintenance. Facilities managers can also set operating hours for each of their buildings in FMX, and specify the approval processes for requests submitted within or outside of these hours.
www.gofmx.com

Facilities Management eXpress (FMX) Reviews (128)

Latest reviews

 FMX Periodic Review

We purchased the FMX software for our church. We average about 330 in Sunday School. We have been experiencing growth and with that comes more maintenance requests as our facilities are used more. Our church has one maintenance supervisor and 2 full-time janitors and one part-time janitor. We ...

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Reviewed 23rd of February by Asthon Thompson

 

 Great addition to get us to next steps

The roll out and execution went very well. Support to date is excellent.

Read the full review
Reviewed 23rd of February by David Boyce

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Facilities Management eXpress (FMX) Screenshots (14)

Facilities Management eXpress (FMX) screenshot: With FMX, users can schedule events, facilities, assets, and maintenance in a single calendar to prevent double bookingFacilities Management eXpress (FMX) screenshot: All organization members can submit maintenance requests through FMXFacilities Management eXpress (FMX) screenshot: FMX notifies users of submitted requests, which can then be assigned to specific staff membersFacilities Management eXpress (FMX) screenshot: Organizations can add unlimited users to FMX with no extra charge. Users can include facilities staff, building occupants, even third-party vendorsFacilities Management eXpress (FMX) screenshot: FMX automatically sends users email reminders for upcoming maintenanceFacilities Management eXpress (FMX) screenshot: Users can access FMX on the go through any mobile deviceFacilities Management eXpress (FMX) screenshot: Users can also submit requests in FMX for event, asset and facility schedulingFacilities Management eXpress (FMX) screenshot: Equipment and inventory can be added into FMX, with their own unique QR barcodes, for tracking maintenance history and inventory quantitiesFacilities Management eXpress (FMX) screenshot: FMX’s interactive reports and pre-built dashboards help users gain insight into their operations and budget.Facilities Management eXpress (FMX) screenshot: FMX also allows users to add custom fields to maintenance requests, planned maintenance, equipment records, and moreFacilities Management eXpress (FMX) screenshot: Users can track the cost and time spent on repairs and maintenance in FMXFacilities Management eXpress (FMX) screenshot: FMX allows users to set their own operating hours, and specify different request approval processes based on whether the request was submitted inside or outside of those hoursFacilities Management eXpress (FMX) screenshot: FMX can be used to schedule events such as school trips and log details such as departure and return times and mileageFacilities Management eXpress (FMX) screenshot: FMX allows users to set request approval processes

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Mid Size Business, Public Administrations, Small Business
Devices Supported
Web-based, Mobile Web App
Supported Countries
Australia, Canada, Europe, Germany, Latin America, Mexico, Middle-East and Africa, United Kingdom, United States
Supported Languages
English, Spanish
Support Options
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials

Facilities Management eXpress (FMX) Pricing

Starting from: $125.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

14-day free trial, no credit card required.

Pricing for organizations is based on size of facilities and the features they intend to use. Pricing for schools is based on number of students.

Users pay a monthly fee, starting at a minimum of $125, plus an initial implementation fee starting at $450.

Competitors Pricing

Loc8

Starting from: $99.00/month
Pricing model: Freemium, One-time License, Open-source, Subscription
Free Trial: Available (No Credit Card required)

eSPACE

Starting from: $15.00/month
Pricing model: One-time License, Subscription
Free Trial: Available (No Credit Card required)

MaintiMizer

Starting from: $35.00/month
Pricing model: Subscription

Users who visited Facilities Management eXpress (FMX) also visited

Key Features of Facilities Management eXpress (FMX)

  • Role-based user access
  • Maintenance scheduling
  • Email notifications
  • Automated reminders
  • SMS notifications
  • Drag-and-drop interface
  • Recurring events
  • Asset maintenance histories
  • Vehicle maintenance tracking
  • Repair cost tracking
  • Work order management
  • Flexible approval processes
  • Driver assignment
  • QR barcodes
  • Work order creation
  • Time tracking
  • Task assignment
  • Reporting
  • Unlimited users
  • Work order management
  • Planned maintenance scheduling
  • Analytics
  • Inventory management
  • Event scheduling
  • Technology ticketing
  • Transportation scheduling
  • Custom fields and modules
  • Single sign on
  • API access
  • Facility rental management
  • Building automation systems integration
  • Data importing
  • Calendar integrations
  • Site branding

Benefits

Create, respond to, assign, and resolve work orders, while tracking cost and time spent on each request.

Set user permissions to restrict user access to only what they need

View daily schedule with FMX’s clear, calendar display

Assign unique QR barcodes to each piece of equipment and inventory for easy tracking on-the-go.

Look up how past requests were resolved and view histories for buildings, assets, equipment and more.

Never double book an event or asset

Receive automatic reminders for all preventive maintenance tasks.

Track vehicle scheduling activities and oversee staffing with the ability to assign vehicles and drivers.

Maintain a clear view of facilities through reports and interactive dashboards

Alternatives to Facilities Management eXpress (FMX)

Videos

Asthon Thompson

FMX Periodic Review

23/02/2017

We purchased the FMX software for our church. We average about 330 in Sunday School. We have been experiencing growth and with that comes more maintenance requests as our facilities are used more. Our church has one maintenance supervisor and 2 full-time janitors and one part-time janitor. We purchased FMX and have been pleased with the ease of use to implement this with our staff. We like the ability to enter maintenance requests with our computers and look forward to the app coming. Recording the maintenance requests in the database and being able to track its progress is a great feature! It has helped keep our requests on track for completion and helped inform the staff when the tasks are completed. I would recommend this to any church.

Pros

Electronic tracking, Ease of Use

Cons

Need app version

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
David Boyce

Great addition to get us to next steps

23/02/2017

The roll out and execution went very well. Support to date is excellent.

Pros

Ease of use and use of multiple input platforms (Desktop, Tablet, Phone)

Cons

Reports tend to need to be updated or redesigned for our industry. Not a big issue, but it is not an "out of the box" report for us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Facilities Management eXpress (FMX)

Great purchase. Well designed compared to others we've looked at.

Source: Software Advice
Helpful?   Yes   No
Read more
Tushar Mahrishi

Software Review

18/02/2017

Experience has been pleasant, User friendly product simplifying the facilities management process to a great extent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Patrick O'Brien

FMX Work Order System

17/02/2017

Great program which is helping us get work orders in and completed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Dean Kaisner

My first six months with FMX

03/02/2017

Experience: We selected FMX after reviewing 6-7 other CMMS alternatives. Our decision was based on 1. ease of start up, 2. allowing requestors to submit an email and NOT log into a system, 3. the drop and drag flexibility on the calendar page which makes it simple to move a request to another day, 4. ease of adding a new request, and 5. a program that is simple to customize and move around in. BUT, there are a couple of things I'm looking forward to FMX fixing. First, the ability to customize the work day length on the calendar setting. Currently it is set up with a 24 hour day and I would like to be able to change the day to fit the needs of my operations. As it is it requires a lot of scrolling and makes it impractical for use or planning. Secondly, when approving or deleting requests there are duplicate buttons to push to complete the transaction. This redundancy is not necessary. Customer Support has been terrific and I'm confident that the issues I have will be resolved in the near future. I heartily recommend FMX!

Pros

Ease of use Drop and drag feature on the calendar Customer support Ease of entering tickets

Cons

Limitations on customizing the calendar to fit the needs of my operations. The lack of ability to create any report I want whenever I want. There is no app so I am limited to using FMX through my browser on my phone or iPad.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Greg Krenz

FMX Review

30/01/2017

FMX has been great for our company and we like to use it for our maintenance department and our IT department to receive requests from users. This cross-functionality allows the IT team to support the software and to use it for what it was intended for. (get the most out of it)

Pros

Price Easy of use Easy training Nice Calendar feature

Cons

Can't think of any at the moment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Facilities Management eXpress (FMX)

I would recommend this to anyone looking for a maintenance software to track the work being done.

Source: Software Advice
Helpful?   Yes   No
Read more
Troy Harkness

Ease of use

27/01/2017

The FMX software is very easy to use and setup. The training to administer the site was so easy to follow and thorough that once we were off of the phone and started to set things up we needed only one or two phone calls and were setup and running.

Pros

Simple easy to use menus make sense. The icons make sense. You really do not need to be an IT expert to set up or use this software.

Cons

I have not run into any yet.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Facilities Management eXpress (FMX)

At the very least you should take the time and have a demo. If you do you will not be disappointed.

Source: Software Advice
Helpful?   Yes   No
Read more
Benjamin Flores

Great overall piece of software

25/01/2017

So far this has been an absolutely helpful piece of software with the perfect mix of customizability without compromising the ease of use. A lot of thought has definitely been put into the user experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Dean Kaisner

My first six months with FMX

25/01/2017

We selected FMX after reviewing 6-7 other CMMS alternatives. Our decision was based on 1. ease of start up, 2. allowing requestors to submit an email and NOT log into a system, 3. the drop and drag flexibility on the calendar page which makes it simple to move a request to another day, 4. ease of adding a new request, and 5. a program that is simple to customize and move around in. BUT, there are a couple of things I'm looking forward to FMX fixing. First, the ability to customize the work day length on the calendar setting. Currently it is set up with a 24 hour day and I would like to be able to change the day to fit the needs of my operations. As it is it requires a lot of scrolling and makes it impractical for use or planning. Secondly, when approving or deleting requests there are duplicate buttons to push to complete the transaction. This redundancy is not necessary. Customer Support has been terrific and I'm confident that the issues I have will be resolved in the near future. I heartily recommend FMX!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jennie Bruneman

Amazing Tool with loads of Functionality

25/01/2017

I am in my second full year of using FMX and I love it. I truly believe it has improved my overall functionality. Its a one stop shop for everything I manage. The biggest indicator that it is working is that staff use the system to report problems and see that work is accomplished. This last year we brought on the facility management piece and again FMX hits it out of the park. Super user friendly and when you do have problems the help desk is fantastic. Thank you!!

Pros

User friendly and very functional for day to day use.

Cons

some areas could be improved upon but the FMX team is always taking suggestions and making improvements. In fact some of my suggestions have been implemented.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Facilities Management eXpress (FMX)

Keep working to make it better; the end users love the updates.

Source: Capterra
Helpful?   Yes   No
Read more