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FMX

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Optimize your facilities and maintenance operations

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FMX Pricing, Features, Reviews and Alternatives

FMX product overview

Price starts from

125

/user

Per month

What is FMX?

FMX offers configurable maintenance and facilities management software that helps organizations streamline processes, increase asset productivity, and turn actionable insights into meaningful results. The software decreases work order resolution time, organizes preventive maintenance tasks, and allows you to manage your equipment and assets all in one easy-to-use system.

Key benefits of using FMX

Create, respond to, assign, and resolve work orders, while tracking cost and time spent on each request

Set user permissions to restrict user access to only what they need

View daily schedule with FMX’s clear, calendar display

Assign unique QR barcodes to each piece of equipment and inventory for easy tracking on-the-go

Look up how past requests were resolved and view histories for buildings, assets, equipment and more

Never double book an event or asset

Receive automatic reminders for all preventive maintenance tasks

Track vehicle scheduling activities and oversee staffing with the ability to assign vehicles and drivers

Maintain a clear view of facilities through reports and interactive dashboards

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Chat
FAQs/Forum
Phone Support

Training options

Webinars
In Person
Documentation
Live Online
Videos

FMX pricing information

Value for money

4.7

/5

411

Starting from

125

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

FMX features

Functionality

4.5

/5

411

Total features

81

10 categories

Most valued features by users

Activity Dashboard
Alerts/Notifications
Third-Party Integrations
Reporting & Statistics
API
Reporting/Analytics
Data Import/Export
Customizable Reports

FMX users reviews

Overall Rating

4.7

/5

411

Positive reviews

98

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.23/10
Rating distribution

5

4

3

2

1

309

95

6

1

0

Pros
My experience with FMX has been fantastic, the team has been really helpful and patient while we modify this software for our needs.
The staff - I know that isn't software, but the fun training videos they post and they way they engage the user is important to how much I enjoy using the software as a complete experience.
Great product for a great price. Quick to help in understanding product and improving it.
Cons
In the past, the method of communicating the facility needs of staff and students has been fairly disorganized, and many times, disjointed.
If you are looking for something beyond an tool for running operationally, this may struggle.
Some of our operators have expressed how difficult it is to recall past comments in the "Log" section.
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Ben R.

Facilities Manager

Mining & Metals, 11-50 employees

Review source

Overall Rating

All The Facility Data At Your Fingertips.

Reviewed 7 months ago

Transcript

Ben: Hi, my name is Ben. I work at Pacific Galvanizing in Oakland, California. We have anywhere between...

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Patrick G.

Accounting, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FMX is a great solution for us

Reviewed 5 years ago

Very pleased with the system and it's a great value for the money.

Pros

All in one system, Tech Support requests, Building Maintenance Requests, Calendaring all in one place makes it easy for the end user to navigate and our team members to keep track of everything.

Cons

I wish we had more control of some of the fields and could label them with our internal lingo.

Vendor response

Hi Patrick! Thanks for taking the time to write a review! It's great to hear that you're a fan of FMX and that it's working well for Rowland Hall. Your feedback helps us discover new opportunities to improve our product and make sure you have the best possible experience. Please do not hesitate to reach out with any questions and/or feature requests at any time. We are always happy and ready to assist! Thanks again for writing this wonderful review, and for being such a loyal customer! We look forward to continuing to work and grow with you!

AS
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Alyssa S.

Mechanical or Industrial Engineering, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good & Bad

Reviewed 5 years ago

Over all it is very user friendly, the customer service and walk through on the whole system was made very simple and explained very well. There are a few things that the development team is working on that would be great to see in the near future.

Pros

It is very user friendly. When maneuvering around the system.

Cons

Some of our pricing did not get captured for old work orders. A lot of people are having an issue with the reporting and tracking of the system. We would also like to see batching. As in being able to move several pcs of equipment to a new department instead of doing one pc at a time.

DL
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Desmond L.

Education Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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We have been using FMX for the last 2 years and overall it was not very intuitive. Too much grey.

Reviewed 6 years ago

It was a favorable product. Except for the resolving of the tickets and filters for reporting.

Pros

Very secure system. Even though we could not get our staff/users to use the software. Not too much to say wasn't a good fit for us

Cons

Not very intuitive. The user experience was at times challenging. We had a few models that we never got around to use.

SC
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Samantha C.

Facilities Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

We love FMX!

Reviewed 3 months ago

Overall, FMX has blessed our campus with a personalized program tailored to our campus's needs and processes. We can't say enough good things about our time spent implementing and utilizing FMX over the past few months.

Pros

Obviously the features and modules stood out to us during the search for a new program, but the customer service has been absolutely unmatched comparatively to any other platform we've experienced. Whether by email, phone call or Zoom, I have yet to be disappointed (and I ask a lot of questions) by response time, helpfulness, and just overall customer service. I also like that their features are always progressing.

Cons

The only problem that we originally had with FMX was the fact that they don't have an app for the program. However, the mobile view is proving to work just as well as any app would and the teams are still able to submit and complete their tasks efficiently and in a timely manner.

TC
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Tim C.

Hospital & Health Care, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Game Changer!!!!!!

Reviewed 2 years ago

keeps me up to date on Preventive Maint. i can make a work order for a single job. the PO section is very nice, as well as the Inventory control

Pros

product is very easy to use, it's always available at your fingertips, even people with no computer skills can use

Cons

Honestly, there's nothing i don't like or would change

FMX FAQs

Q. What type of pricing plans does FMX offer?

FMX has the following pricing plans:
Starting from: $125.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of FMX?

FMX has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does FMX support?

FMX supports the following languages:
English


Q. Does FMX offer an API?

Yes, FMX has an API available for use.


Q. What other apps does FMX integrate with?

FMX integrates with the following applications:
Microsoft Outlook, ChMS, Slack, QuickBooks Online, Veracross, Google Calendar, JD Edwards EnterpriseOne, Microsoft Excel


Q. What level of support does FMX offer?

FMX offers the following support options:
Email/Help Desk, Knowledge Base, Chat, FAQs/Forum, Phone Support

Related categories