Club Automation Pricing Plan & Cost Guide

Club Automation

Web-based club management software to outrival the best .

3.62/5 (21 reviews)

Club Automation Pricing

Contact Club Automation for detailed pricing information.

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Club Automation Pricing Reviews

Pros

  • Their cloud-based software is both easy to use and has sophisticated functionality that helps us run our multi-purpose health & tennis club effortlessly.Donald W.Read the full review
  • We have found Club Automation software to be all that we needed. Their implementation team & support have been superb.Howie M.Read the full review
  • Our fitness facility has nearly 10,000 members and this provides a fast, effective way to not only sign-up new members, but create a good environment for current members to utilize.Beth V.Read the full review

Cons

  • Members have been charged inaccurate prices and the company replies that they have no idea why it’s happening. Members are also not charged at all.Jessica C.Read the full review
  • The software is -extremely- buggy. This causes a lot of frustration for our members and reflects poorly on the club.Mitch E.Read the full review
  • Club Automation is denying our gym to transfer service away from their software company based on a contract we signed that was falsely presented.Jessica C.Read the full review
72%
recommended this to a friend or a colleague

2 reviewers had the following to say about Club Automation's pricing:

Anonymous

Best software

Used daily for 1-2 years
Reviewed 2019-10-23
Review Source: Capterra

Pros
One of the best tennis softwares I have used (and I’ve used a few). The court sheets are very clear and the reports are great.

Cons
They are very expensive and the customer service is not great..

Response from Club Automation


Thank you for the good words, we'll keep striving to make our product even better!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jessica C.

Beware

Used daily for less than 6 months
Reviewed 2021-08-26
Review Source: GetApp

Pros
Nothing. There have been no pros to using this software. We previously used ABC, which was by far a better solution.

Cons
Club Automation is denying our gym to transfer service away from their software company based on a contract we signed that was falsely presented. We were told we would have online gym sign up, management of our member charges and accurate information storage and billing. They have not followed through with any of this. In addition, they are unable to provide support for us when needed via the helpline, seemingly due to lack of staffing. Our gym has lost many members due to billing issues with Club Automation. Members have been charged inaccurate prices and the company replies that they have no idea why it’s happening. Members are also not charged at all. We’ve had to audit the entire member list multiple times and inaccurate billing continues. Additionally, we have lost hundreds of hours of our (gym owner) lives and our staff time trying to resolve software glitch issues with our member information storage, management, payroll and billing. We have respectfully requested to transfer our member management and billing software to another company that can provide us with what we need, and Club Automation is refusing this reasonable request. Buyer beware.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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