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Gym Assistant Logo

Gym management software for small to midsize gyms

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Gym Assistant - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Gym Assistant overview

Based on 201 verified user reviews

What is Gym Assistant?

By industry, Gym Assistant reviewers are most commonly professionals in health, wellness and fitness (76%). The most frequent use case for Gym Assistant cited by reviewers is membership management (72% of reviewers).

What do users say about Gym Assistant pricing?

Most reviewers indicate that Gym Assistant delivers strong value for money, as they appreciate the affordable one-time purchase and lack of recurring fees. Some reviewers feel hardware add-ons and upgrades can be costly when expanding functionality.

Starting price

780
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try for free

Pros & Cons

Customer Support

Membership Management

Training and Learning Curve

Remote Access Control

Technical Support

Gym Assistant’s user interface

Ease of use rating:

Gym Assistant pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(60)
5(139)

What do users say about Gym Assistant?

By industry, Gym Assistant reviewers are most commonly professionals in health, wellness and fitness (76%). The most frequent use case for Gym Assistant cited by reviewers is membership management (72% of reviewers).

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Who uses Gym Assistant?

Based on 201 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness
Sports
Recreational Facilities and Services
Government Administration
Others

Use cases

Membership Management
Gym Management
Fitness
Club Management
Parks and Recreation

Gym Assistant's key features

Most critical features, based on insights from Gym Assistant users:

Payment processing
Member database
Membership renewals
Membership management
Registration management
Recurring/Subscription billing

All Gym Assistant features

Features rating:

Waiver management
SMS messaging
Self service portal
Reporting/Analytics
Push notifications
For martial arts
For gyms
Contract/License management
Access controls/permissions
Check-in/Check-out
Activity tracking
Application management
Dues management
Member directory
Reporting & statistics
Customer database
Attendance tracking
Visitor management
Billing & invoicing
Self check-in/check-out
Point of sale (pos)
Member types
Email templates
Electronic payments
Credit card processing
Client portal
Member portal
Employee management
Member communication
Email marketing
Online registration
Communication management
Transaction history
CRM
Alerts/Notifications
Customer accounts
Customizable forms
Customizable reports
Customizable templates
Data import/export
Multi-Location
Mobile app
Mobile access
Merchandise management
Membership signup
Document management
Member accounts
Invoice management
Inventory tracking
Inventory management
Barcode/Ticket scanning
Family Memberships

Gym Assistant awards

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Gym Assistant pricing

Starting from

780

One-time payment

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Gym Assistant price and value

Value for money rating:

Of 27 reviews that provide robust commentary on Gym Assistant's price and value, 76% mention it in a positive light.

Most reviewers indicate that Gym Assistant offers strong value for money, highlighting its one-time purchase model without ongoing monthly subscription fees. They appreciate being able to use the software for years without mandatory upgrades or recurring costs, and find the upfront pricing affordable compared to subscription-based alternatives. Users think the included features are relevant and comprehensive for the price paid. Some reviewers feel hardware add-ons and certain upgrades can be costly, especially when expanding access control or integrating additional equipment, but they generally view the core software as a cost-effective solution.

, and

To see what individual users think of Gym Assistant's cost and value, check out the review excerpts below.

“A huge benefit is that you can buy it outright, rather than getting locked in to expensive ongoing subscription based packages.”
SS

Steven S.

Owner

“Id recommend this software for anyone looking to open a gym or looking to get away from all the monthly fees some software charge to use and give yourself all the control.”
TW

Tyler W.

Gym Owner

“Only allows 2 doors otherwise you have to buy an entirely new upgrade that costs thousands so I'd you have tanning beds or sauna rooms, you have to pay a crazy amount of $$ to add them to system.”
CP

Cie P.

Owner

Gym Assistant customer support

What do users say about Gym Assistant customer support?

Customer support rating:

We analyzed 61 verified user reviews to identify positive and negative aspects of Gym Assistant customer support.

Widespread user sentiment highlights fast, effective, and knowledgeable customer support from Gym Assistant.

A significant portion of users value the ease of reaching support, with issues resolved quickly via phone or remote access.

Common user feedback notes that responsive customer service is a key reason for staying with Gym Assistant.

A minority of users report slow or unresponsive support, with long wait times and difficulty getting callbacks or email replies.

Support options

Email/help desk
Knowledge base
Phone support

Training options

Live online
Documentation

To see what individual users say about Gym Assistant's customer support, check out the review snippets below.

“This product has been amazing to use for out start up business, We have not had any issues at all using the product and when needed; the customer support is top notch outstanding. ”

MF

MELISSA F.

Owner

“The customer service is great , I've never had a problem getting help , honestly if it wasn't for how great the customer service is , I would have changed to a new system with more functionality.”

JM

James M.

Owner

“On numerous occasions we have called and emailed them and [SENSITIVE CONTENT HIDDEN] said that [SENSITIVE CONTENT HIDDEN] would need to answer that question... and sometimes weeks would go by with no response. ”

TO

Terra O.

Owner

Gym Assistant FAQs

Q. Who are the typical users of Gym Assistant?

Gym Assistant has the following typical customers:
Freelancers, Non Profit, Public Administrations, Small Business


Q. What is Gym Assistant used for?

Membership Management Software for Gyms, Health Clubs, Boxing and MMA Academies, Personal Training, Fitness Centers, Recreation and Swim Centers, plus Wellness Centers. See at a glance, member's registration details, payment status, and visit attendance data. Run a variety of membership and revenue reports. Member check-in and 24hr Access Control. Integrated POS software and equipment. Upgrade with MemberConnect digital Services for online member portal, SMS and member mobile app functionality. With Gym Assistant's intuitive user interface, you will register new members in minutes. No monthly fees required. You own it! Simple. Powerful. Affordable.


Q. What are the benefits of using Gym Assistant?

EASY to use & train.
You control Your Data.
Online Member Portal.
Member Mobile App.
No monthly fees required!


Q. What languages does Gym Assistant support?

Gym Assistant supports the following languages:
English


Q. Does Gym Assistant offer an API?

No, Gym Assistant does not have an API available.


Q. What level of support does Gym Assistant offer?

Gym Assistant offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support

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