What is Belliata?Belliata is a cloud-based salon and spa management solution for businesses of all sizes that aids with handling daily tasks such as appointment scheduling, staff management, review and feedback collection, and more. The platform allows users to book their appointments online through a grid calendar view as well as view the availability of specific employees working that salon location. The calendar can be accessed via a web browser or through social media pages such as Facebook. In addition, staff members can block off times when they are available, request time off, and reschedule clients directly through the calendar without approval from a manager.
Belliata comes with a customer tracking feature, which allows managers to access client profiles and gather information from previous appointments in one centralized location. This feature also displays customer spending habits, previous invoices, and no shows to give a clear picture of customer tendencies. In addition, the system will automatically email customers following an appointment, giving them the opportunity to provide any necessary feedback and take a short survey to gather insight on employee strengths and increase customer loyalty.
Software by Belliata Salon Softwarebelliatasalonsoftware.com