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Shipday Logo

All-in-1 local delivery management software for businesses 

Last updated: February 2025

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Table of Contents

Shipday - 2025 Pricing, Features, Reviews & Alternatives

What is Shipday?

Shipday is a comprehensive delivery management platform tailored to meet the needs of small and large businesses alike. It serves as an all-in-one solution for managing, tracking, and optimizing delivery operations efficiently and effectively. The platform offers a robust suite of tools that handle everything from order intake to final delivery, making it ideal for businesses such as online ordering platforms, e-commerce, courier service, and food stores.

Core Features:

> Real-Time Tracking and Dispatch:

Shipday offers live delivery tracking and an auto-dispatch feature that allows businesses to manage orders efficiently. This enables dispatchers to see the real-time location of drivers and provides customers with accurate delivery ETAs .

>Driver and Courier Management:

With a Driver App featuring real-time location tracking and route optimization, Shipday streamlines the process for drivers, ensuring deliveries are timely and efficient .

> Auto Dispatch:

Automated dispatch technology simplifies assigning deliveries to drivers based on various factors including location, availability, and workload, significantly increasing productivity .

> Integration with Third-Party Services:

Shipday's platform can easily integrate with well-known services like DoorDash, Uber for extending delivery capabilities using third-party drivers if needed .

> Custom Branding: Shipday allows businesses to provide a seamless and branded experience with customized customer-facing interfaces including branded apps, emails, and tracking SMS messages. This reinforces brand identity during the customer delivery experience .

> Customizable Workflow and Settings: Business owners can customize the workflow to suit their operational model. This includes setting service times, geofencing, and detailed pricing strategies for delivery orders.

> Integration and open API:

Shipday supports integration with various online platforms and apps, enhancing order management capabilities. This includes seamless API integration with popular platforms like Uber, Shopify, Toast, Lightspeed, and more .

Shipday offers tiered pricing plans to cater to different business needs:

Starter Plan: Ideal for small businesses, offering basic features at no cost.

Professional Plan: Provides expanded services and integrations, perfect for growing businesses including customizable driver dispatching and delivery tracking .

Branded Premium & Elite Plans: Tailored for larger businesses requiring a robust set of features with branding and advanced marketing capabilities .

Shipday remains a top choice for businesses looking to simplify and enhance their delivery services, thanks to its versatile offerings and seamless integration options. 

Benefits of using Shipday

Core Features:

> Real-Time Tracking and Dispatch: 

Shipday offers live delivery tracking and an auto-dispatch feature that allows businesses to manage orders efficiently. This enables dispatchers to see the real-time location of drivers and provides customers with accurate delivery ETAs .

>Driver and Courier Management: 

With a Driver App featuring real-time location tracking and route optimization, Shipday streamlines the process for drivers, ensuring deliveries are timely and efficient .

> Auto Dispatch: 
Automated dispatch technology simplifies assigning deliveries to drivers based on various factors including location, availability, and workload, significantly increasing productivity .

> Integration with Third-Party Services: 
Shipday's platform can easily integrate with well-known services like DoorDash, Uber for extending delivery capabilities using third-party drivers if needed .

> Custom Branding: Shipday allows businesses to provide a seamless and branded experience with customized customer-facing interfaces including branded apps, emails, and tracking SMS messages. This reinforces brand identity during the customer delivery experience .

> Customizable Workflow and Settings: Business owners can customize the workflow to suit their operational model. This includes setting service times, geofencing, and detailed pricing strategies for delivery orders.

> Route Optimization:
Shipday’s route planning feature is designed for efficient multi-order deliveries by optimizing routes via the Map tab. Key settings include optimizing by Travel Time or Distance, and ensuring routes end at the starting point for effective management. Features like allowing drivers to re-optimize routes via their app and using delivery time windows ensure adaptability and timeliness. It is a great tool for businesses needing streamlined delivery processes for their merchant accounts.

> Integration and open API:
Shipday supports integration with various online platforms and apps, enhancing order management capabilities. This includes seamless API integration with popular platforms like Uber, Shopify, Toast, Lightspeed, and more .

Starting from

39

Per month

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start trial
book a demo

Shipday's key features

Most critical features, based on insights from Shipday users:

Mobile Access
Order Management
Delivery Tracking
Online Ordering
Routing
Food Delivery Dispatching

All Shipday features

Features rating:

Activity Dashboard
Live Tracking
Driver Management
Driver ETA
Dispatch Management
Digital Signature
Real-Time Monitoring
Real-Time Notifications
Scheduling
Route Optimization
For Restaurants
Reporting/Analytics
Proof of Delivery
Customer Portal
Mobile Signature Capture
Surveys & Feedback
Order Tracking
Performance Metrics
Order Processing
Order Entry
Multi-Location
Monitoring
Point of Sale (POS)
Progress Tracking
Mobile Alerts
Activity Tracking
Promotions Management
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Real-Time Updates
Reporting & Statistics
Route Management
Search/Filter
Self Service Portal
SMS Messaging
Status Tracking
Task Scheduling
Third-Party Integrations
Transportation Management
Alerts/Escalation
Alerts/Notifications
API
Automated Scheduling
Barcode Recognition
Barcode/Ticket Scanning
Cash on Delivery
Cost Tracking
Credit Card Processing
Customer Database
Customer History
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Drag & Drop
Electronic Signature
Employee Management
Fleet Management
For Courier Services
Geofencing
Geographic Maps
Geolocation
GPS
Historical Reporting
Label Printing
Labeling
Live Driver Tracking
Location Tracking

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Shipday pricing

Value for money rating:

Starting from

39

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans
start trial

Shipday integrations (20)

Integrations rated by users

We looked through 28 user reviews, to identify which products are mentioned as Shipday integrations, and what is the users perception.

GloriaFood logo
GloriaFood

Integration rating: 5.0 (1)

Otter logo
Otter

Integration rating: 5.0 (1)

Wix logo
Wix

Integration rating: 5.0 (1)

GrubHub logo
GrubHub

Integration rating: 5.0 (1)

Toast POS logo
Toast POS

Integration rating: 5.0 (1)

Shipday support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Knowledge Base
FAQs/Forum
Chat
24/7 (Live rep)

Training options

Videos
Documentation
Webinars
Live Online

Shipday reviews

Overall rating

4.7

/5

28

Positive reviews

93

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.35/10
Rating distribution

5

4

3

2

1

25

1

0

1

1

Pros
We love how ShipDay has been able to help elevate our business and help provide excellent customer service to our clients.
Great customer support, ever evolving product for the better, and seamless integration with our ordering platform.
Very intuitive and does exactly what I was looking for a delivery software to do. When things need attention, which is rarely, the customer service has been excellent in resolving our questions.
Cons
We need a way desperately to configure settings for each establishment separately.
Also if I accidentally misassigned a route, it was not easy to go back and reassign a whole group; I had to do so individually.
You can not route with time constraints yet but they are working on that. There is some lag time at our volume.

Shipday FAQs

Q. What type of pricing plans does Shipday offer?

Shipday has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Shipday?

Shipday has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Shipday support?

Shipday supports the following languages:
English, French, German, Italian, Portuguese, Portuguese, Portuguese, Russian, Spanish, Turkish


Q. Does Shipday support mobile devices?

Shipday supports the following devices:
Android, iPad, iPhone


Q. Does Shipday offer an API?

Yes, Shipday has an API available for use.


Q. What other apps does Shipday integrate with?

Shipday integrates with the following applications:
Wix, Flipdish, WooCommerce, GloriaFood, Heartland Restaurant, Zapier, CloudWaitress, Otter, Postmates, DoorDash, Squarespace, ChowNow, GrubHub, Toast POS, Shopify


Q. What level of support does Shipday offer?

Shipday offers the following support options:
Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum, Chat, 24/7 (Live rep)

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