GloriaFood Reviews - Pros & Cons, Ratings & more

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GloriaFood is an online ordering & food delivery platform that helps restaurant owners streamline point-of-sale operations and manage orders, table reservations, promotional activities & more. Users can select multiple delivery locations, define minimum order amounts & set zone-based delivery fees.

GloriaFood

Android

Web-based

iPad

iPhone

Owner

Very stable, next to none downtime. Super effective support team; they provide swift and prompt response regarding your inquiries.

Restaurant Owner

Some devices can have an extremely high volume at max settings. It's utterly ridiculous that this widely complained problem is the hill that the developers choose to die on.

owner

Super easy to use with great additional features like payments for an additional fee.

Director

I like that it is a feature rich software and the customer service is very responsive.

Great customer service, easy set up and maintenance, great functionality.

Marketing

Thanks again to the whole team for this brilliant software solution.

Owner/Client Relations

I have the best experience with the customer support team from Gloria Food. They are always on top of my issues and their response is very quick.

Out of the box solution for a restaurant website and online order system. Easy to implement, easy to use by the clients and with great support also.

Marketing Manager

Many important features for managing restaurant orders. You only pay for what you use which is very good to be able to test and promote the service.

Restaurant Owner 

The system works like all the others like for example Uber Eats or Just Eat but for what I've tried until now even better without any addictional cost.

Manager

I love how the menu is scripted directly on your existing website instead of a new webpage. Pick-up services and delivery services work seamlessly.

It's very well optimized, easy to implement and provides an excellent experience for my client's customers.

ICT and Social Marketing Manager

Other issues, if there was bad bandwidth, the restaurant would tend to blame me, rather than the bandwidth, if there were issues with the app. One thing I would like to see are tabbed menus.

Web Developer

One of the standout features is its customisation options — we were able to tailor the online menu to reflect our brand perfectly. Plus, the integration with our existing website was effortless.

Art diretor

This for marketing generates problems, so you are forced to take the marketing package if you want to make small marketing strategies.

Operations Manager

Limit of feature development, and lack of local banks online payments.

Very easy to use, intuitive, clean, fully integrated.

We've subscribed in their partner program and promoted their service and add-ons to a few restaurants, hoping to help our clients and hopefully generate some revenue.

Shopify

PayPal Zettle

It will make it easier for us to manage online orders, grow our customer base, and increase revenue without the hassle of huge extra fees.

A Game-Changer for Our Business!

Gloriafood - Best of the best

Customer Service and Product 10/10

Good customer serviceclear details on orders. 

Good customer support

Customer service is very scripted. Do not cater to specific problems.

Major Loophole

Amazing service

We had wanted an online ordering system for several years, the pandemic made that happen in a very short time frame. Sourcing the plugin, testing and implementation was completed in about 1 week and keep us open with a strong take out service.

GloriaFood keeps customers coming back

Despite the missing features and some quirks, I would rate my experience with GloriaFood as hands-down a very good experience.  The addition of multiple tablet support, an accurate calculation of delivery fees, and a more flexible promotions template would make this the very best system in the world, in my opinion.

Comprehensive review of GloriaFood from long-time partner

Good service, terrible treatment of the affiliates.

Good software, deceptive practices for partners

very help full during pandemic 

Probably the best system to manage restaurants

In general, the software is made so that the technical support sleeps more than they really need to work.

The best software for e-commerce in restaurants

My overall experience is very good with Gloriafood, I worked with others also. But this is best solution.

Amazing Company with Amazing Customer support

Weighting all the pros & cons, I would still continue to use Gloria Foods and recommend new users to give it a go. As mentioned above, low fee if not free depending if you have any add-on, stable and effective support is key to success. Of course, if in the future, if they can adresse in what are mentioned in the cons, that would be the cherry of top of sundae. But in life, you cant have everything... especially when its free to use. The only add-on I used is the online payment... which increase efficiency exponentially. 

Look no further... this one is a keeper. 

So far, my experience as a partner deploying and integrating this solution has been very positive.  Restaurants are looking for ways to capitalize on their revenue without crazy commissions and markups; this allows Restaurants to do just that and gives business owners like myself to provide customer support services to sell without the need for a large investment/fees.  This provides a win-win for everyone involved.

"Glorious" Food System

What a GREAT delivery system

Setting up was easy. Using it is intuitive. Only issue is order management and that awful forced max volume alert. Every other food ordering app (Ubereats, Skip, Fantuan, Doordash, and their direct competitors) have volume control and notification settings! I don't understand why GloriaFood think they need to force this on owners. Their only recommendation is to add an external bluetooth speaker but you know what? You aren't the only food ordering app, we can't add a bluetooth speaker JUST for you when restaurants typically use multiple food ordering apps at a time... seriously arrogant developers. Otherwise the app is good. If it weren't for this single problem that makes the app simply unusable in our quiet restaurant, we would've highly recommended this app.

It's a good app but just one vital problem is plagueing it

I would use it again and again. Just try it and you'll love it

Fair price and extremely reliable with perfect support

The superior online ordering platform that they offer has given me an edge over my competition and has helped my delivery business to grow. It solves the issue of phone order-taking errors, it increases customers purchase totals and reduces labor costs. It also reduces the staff required for order taking which is very critical, especially during this past year with the covid-19 pandemic because we were running on very short staff (and many restaurants are struggling with this same issue). 

Excellent & Affordable Online Ordering with Great Customer Service

As I mentioned GloriaFood helped our restaurant a lot. It was a surprise feature during the first social distancing campaign here. A competitors system went offline the first week and this GloriaFood system really helped. Right now we are using both this system and GrabFood. GrabFood may get more orders but per order, GloriaFood brings in higher revenue. Our loyal customers will use GloriaFood even though they know they can always get a good discount with GrabFood.

Lifesaver during the first and second Covid-19 Social Distancing in Vietnam

EXCELLENT UNDER ANY ASPECT 

Great customer service, easy set up and maintenance, great functionality!

Life Saver

When covid hit, we experienced a slow down and have already been using Gloriafoods for almost a year at that point. We began helping local restaurants to prevent them from going out of business. We processed close to 50,000 orders last year between all of our local customers. Having this also helped with our income as we rely on merchant service processing.

Great Agnostic Online System

VERY EASY SYSTEM THATS PROGRAMED VERY WELL!  ita too bad it throws your money away!

Anyone whos smart, would kill this flaw!

GloriaFood Reviews

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