Iris Works Pricing, Features, Reviews & Comparison of Alternatives

Iris Works

Photography studio management solution

4.59/5 (231 reviews)

Iris Works overview

What is Iris Works?

Iris Works is a photography studio management system designed to help photographers streamline client and studio management processes with features such as online booking and scheduling, automated workflows, contract management, invoicing, scouting location management, questionnaires, and more. As a cloud-based solution, Iris Works gives photographers the flexibility to manage their business and clients anytime, anywhere, via any internet-enabled device.

Iris Works supports an integrated scheduling system which enables users to book and manage client schedules quickly and conveniently online. Clients can also manage their own schedules by picking an open or available time slot on the studio calendar. Users can choose to display the entire calendar, or just a few select options at a time. Iris Works includes a lead page which allows users to pull and manage new leads and contacts from their website and social media accounts like Facebook and Instagram. Iris Works features automated follow-up tools designed to connect and follow-up with leads efficiently based on their service interests.

Automated workflow management technology helps users organize and manage their studio management processes, allowing users to send and receive contracts, invoices and emails, as well as create to-do lists with due dates for clients all in one place. Iris Work’s invoice templates enable users to request and manage deposits and final payments online. Clients can make payments securely through Square, PayPal or Stripe accounts. Iris Works supports brand management capabilities, enabling users to promote their business effectively through branded emails, invoices, questionnaires, contracts, and more. Other Iris Works features include ShootProof and Quickbooks Online integration, plus a unique scouting system.
www.iris-works.com

Pricing

Starting from
$25/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, Australia

Supported languages

English
Iris Works screenshotIris Works screenshotIris Works screenshot

Iris Works reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.2
  4.5
  4.8
Deirdre Lewis

I love using Iris. I shopped around at Imaging USA and tried a few different ones out, but Iris won.

Used daily for 1-2 years
Reviewed 2018-05-18
Review Source: Capterra

Way more streamlined studio management! Invoicing capability, scheduling, client forms, contracts, etc. Too many to remember.

Pros
It's ease of use. It is incredibly user friendly. I love that I can have client leads automatically entered into my client data base. It saves so much time. I love that they are always updating it and trying to improve it and make it even more amazing than it already is. Their customer support is also very good.

Cons
I wish that I could do partial payment options on invoices; that way I don't have to do a new invoice for payment plans, and could just send out a reminder email or something. I also wish they would have an app; I don't know why, but I feel like apps are easier to work with than websites on my phone or tablet, even though it is a responsive website.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Aimee Morr

Game Changer

Used daily for 2+ years
Reviewed 2020-10-09
Review Source: Capterra

Customer service is always fantastic. They’re always making improvements to the software AND adding new partners. Spend the money and take your business to the next level.

Pros
What’s not to like??? I couldn’t function without Iris!!! I can manage my shoot schedule, communications, online galleries & invoicing all in one place. It easily connects to my iCalendar, Shootproof, & Square! Email templates and automated workflows save me so much time.

Cons
The only downside is the initial set-up; it does take some time to get all the existing client information entered. That would be a downside to implementing any client management system, not just Iris.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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MEGHAN MACASKILL

I am ready to leave and go to another service.

Used daily for 1-2 years
Reviewed 2018-05-22
Review Source: Capterra

Organization of my client information. Automated emails.

Pros
The way my client information is organized and accessible. I like the automated emails. I like the client questionnaires.

Cons
*No automated invoicing as part of the workflow. This seems like a no-brainer. If I want a studio software to do all the work for me- invoicing is part of that work! *The way that inquiries are displayed(hate that I have to "make them a client" in order to unbold them from the clients portal. Inquiries get lost because they are not marked as "answered" in the client portal. *I hate that I have to create an entire workflow just to send client a contract. If I need to send them a different contract that the one in the normal workflow I have to build an entirely new workflow to send it to them. I hate that I can't send them a workflow with a slightly changed contract. For example- I have a wide variety of mini-session pricing depending on the time of year and type of mini-session. The pricing is really the only thing that changes on the contract. Yet, I have to build an entirely new workflow every time I set up a different mini-session pricing. Why can't I just be allowed to adjust the price in the contract when I go to send a workflow? *I wish there was an easier way to see what clients have actually completed their workflow without having to individually go in to each client's page and click around. I often have mini-sessions with 14 families in one day. I can see them all on my calendar in the portal but there is no easy way to see all of them in list form and see what contracts and questionnaires have or have not been filled out for the day. SO MUCH MORE!

Response from Iris Works


Hi Meghan -

I'm sorry to hear your disappointment with our system and our capabilities. I'd like to address a few concerns. You are definitely able to modify a contract, and do not need to create a new workflow in order to send a contract. You can manually send a contract, modifying it before sending.

I completely understand your concern and frustration with no automated invoicing. We are in the process of adding this capability.

And lastly, the frustration you have with not being able to see all completed/not-completed questionnaires and contracts is a shared frustration. Our team is already mapping out a solution to this.

I hope you'll give us a chance to address some of your concerns!

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 1/10

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Michelle Stromme

Helped Scale Our Business

Used daily for 2+ years
Reviewed 2019-12-08
Review Source: Capterra

Overall, we've renewed our subscription and will continue to use Iris Works.

Pros
Iris Works allowed us to bring up our level of professionalism while simultaneously simplifying everything.

Cons
One time, Iris-Works had a glitch and would not load. I tried to contact them to see how long it would take to get the program up and running, but I had trouble reaching anyone by phone/email. It was pretty time sensitive because the program contained all of our couple's contracts and contact information. It was a good reminder to diligently back everything up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michael Stagg

A must have for ANY photographer!

Used daily for 6-12 months
Reviewed 2019-01-14
Review Source: Capterra

Bottom line, Iris Works saves me time! Once you get everything set up it makes servicing clients a breeze. That's important because I can focus more on creating and less on processes.

Pros
Iris Works takes the hassle out of many of the day to day operations for my business. I like being able to quickly enter clients, send them important information about setting up their shoot and how easy it is for clients to pick a date and book their shoot. Additionally - and most importantly - Iris Works EXCELS at providing stellar customer support and they are keen on listening to feedback and implementing improvements to their offering. Seriously, you simply can't go wrong by choosing Iris Works Software!

Cons
If I had to be picky, I'd say that their lead page could use a refresh and be more customizable. Also, applying more customization to forms and invoices overall.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Iris Works pricing

Starting from
$25/month
Pricing options
Subscription
Free trial
View Pricing Plans

Iris Works: $25/month or save 10% when paid annually
Iris Works + Booking: $35/month or save 15% when paid annually

Iris Works features

Activity Dashboard
Third Party Integration

API (113 other apps)
Automatic Notifications (109 other apps)
Billing & Invoicing (100 other apps)
Customer Database (111 other apps)
Customer History (95 other apps)
Discount Management (105 other apps)
Electronic Payments (88 other apps)
Employee Management (106 other apps)
Inventory Management (168 other apps)
Inventory Tracking (136 other apps)
Loyalty Program (125 other apps)
Multi-Location (128 other apps)
Order Management (123 other apps)
Order Processing (87 other apps)
POS (166 other apps)
Promotions Management (89 other apps)
Reporting & Statistics (162 other apps)
Sales Reporting (102 other apps)

Additional information for Iris Works

Key features of Iris Works

  • Automated follow-ups
  • Email management
  • Branded emails, invoices, contracts, questionnaires, & more
  • ShootProof integration
  • Location scouting system
  • Calendar management
  • Invoice management
  • Quickbooks Online integration
  • Invoice template management
  • Square, PayPal & Stripe integration
  • To-do list
  • Customizable workflow management
  • Activity dashboard
  • Appointment management
  • Appointment scheduling
  • Online booking integration
  • Document management
  • Lead management
  • Booking management
  • Client management
View All Features

Benefits

An integrated scheduling system allows clients to manage their own schedules by picking an open or available time slot on the online studio calendar.
Streamline and organize studio workflow processes with automated workflow technology, allowing users to send and receive contracts, invoices, and emails, as well as create to-do lists with due dates online.
The Iris Works Lead Page allows users to pull in new leads and contact information from their website and social media accounts such as Facebook and Instagram.
Invoice templates enable users to request and manage deposits and final payments efficiently online. Clients can pay quickly and securely through Square, PayPal or Stripe accounts.
Photographers can promote their business through branded emails, invoices, questionnaires, contracts, and more.