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Iris Works Pricing, Features, Reviews and Alternatives

Iris Works product overview

Price starts from

$

25

/momonth
Per Feature

What is Iris Works?

Iris Works is a photography studio management system designed to help photographers streamline client and studio management processes with features such as online booking and scheduling, automated workflows, contract management, invoicing, scouting location management, questionnaires, and more. As a cloud-based solution, Iris Works gives photographers the flexibility to manage their business and clients anytime, anywhere, via any internet-enabled device.

Key benefits of using Iris Works

  • An integrated scheduling system allows clients to manage their own schedules by picking an open or available time slot on the online studio calendar.
  • Streamline and organize studio workflow processes with automated workflow technology, allowing users to send and receive contracts, invoices, and emails, as well as create to-do lists with due dates online.
  • The Iris Works Lead Page allows users to pull in new leads and contact information from their website and social media accounts such as Facebook and Instagram.
  • Invoice templates enable users to request and manage deposits and final payments efficiently online. Clients can pay quickly and securely through Square, PayPal or Stripe accounts.
  • Photographers can promote their business through branded emails, invoices, questionnaires, contracts, and more.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Chat
    Email/Help Desk

    Training options

    Live Online
    Documentation
    Webinars

    Iris Works pricing information

    Value for money

    4.5

    /5

    232

    Price starts from

    $

    25

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Iris Works features

    Functionality

    4.2

    /5

    232
    Total Features20 9 categories

    Most valued features by users

    Activity Dashboard
    Third Party Integrations
    Billing & Invoicing
    Calendar Management
    Booking Management
    Client Management
    Purchasing & Receiving
    Project Management

    Functionality contenders

    Iris Works users reviews

    Overall rating

    4.6

    /5

    232

    Positive reviews

    93%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.93/10
    Rating distribution

    5

    4

    3

    2

    1

    154

    62

    13

    2

    1

    Pros
    I love the layout of the software, and the client management system is perfectly suited for my medium-volume studio.

    AS

    Amanda S.

    I love how easy and quickly I was able to integrate the software into my business. I was up and running very fast and it was easy to get help from the support team.

    SW

    Shelby W.

    Its super user friendly and I have enjoyed the way it has integrated with other programs that I already us.

    AD

    Allie D.

    Cons
    Not sure where the problem is there with Iris or QB but I hate to use PayPal for invoicing so that's why integrate with QB.

    MH

    Michelle H.

    Lack of lead tracking and reporting. Lack of overall business management reporting.

    HH

    Heidi H.

    I hate that I can't send them a workflow with a slightly changed contract. For example- I have a wide variety of mini-session pricing depending on the time of year and type of mini-session.

    MM

    MEGHAN M.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    I love using Iris. I shopped around at Imaging USA and tried a few different ones out, but Iris won.

    Reviewed 4 years ago

    Way more streamlined studio management! Invoicing capability, scheduling, client forms, contracts, etc. Too many to remember.

    Pros

    It's ease of use. It is incredibly user friendly. I love that I can have client leads automatically entered into my client data base. It saves so much time. I love that they are always updating it and trying to improve it and make it even more amazing than it already is. Their customer support is also very good.

    Cons

    I wish that I could do partial payment options on invoices; that way I don't have to do a new invoice for payment plans, and could just send out a reminder email or something. I also wish they would have an app; I don't know why, but I feel like apps are easier to work with than websites on my phone or tablet, even though it is a responsive website.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A must have for ANY photographer!

    Reviewed 3 years ago

    Bottom line, Iris Works saves me time! Once you get everything set up it makes servicing clients a breeze. That's important because I can focus more on creating and less on processes.

    Pros

    Iris Works takes the hassle out of many of the day to day operations for my business. I like being able to quickly enter clients, send them important information about setting up their shoot and how easy it is for clients to pick a date and book their shoot. Additionally - and most importantly - Iris Works EXCELS at providing stellar customer support and they are keen on listening to feedback and implementing improvements to their offering. Seriously, you simply can't go wrong by choosing Iris Works Software!

    Cons

    If I had to be picky, I'd say that their lead page could use a refresh and be more customizable. Also, applying more customization to forms and invoices overall.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Disappointed in the level of support, communication and performance of Iris-Works

    Reviewed 2 months ago

    I made a large investment and purchased the annual subscription to Iris-Works. During this time, I experienced multiple issues with software performance and lack of customer support. A deal breaker issue was that I had multiple clients unable to pay their invoices on this interface. Iris-Works customer support was unable to troubleshoot in a timely manner or even provide a permanent resolution. These...

    Pros

    Online scheduler was easy to use customized workflows

    Cons

    level of customer support and communication multiple issues with software performance with no resolution

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    I use Iris works for every session I book it makes my life so much easier!

    Reviewed 4 years ago

    less thinking more time for family and getting work done such as photographing and editing.

    Pros

    I like that I can keep information about my clients and that I can set it up so that it automatically reminds my clients of their sessions so that i don't have to and I have had less people not show up for their sessions. It makes it easy to keep track of things I need to get done for each session.

    Cons

    the only thing that I don't like is that there isnt an app or anything for it its all on a website I would love it that much more if It was directly on my desktop and phone and easier to access.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    A GAME CHANGER!

    Reviewed 4 years ago
    Pros

    This software is efficient and very well thought out. It is perfect for almost anyone in our opinion, specifically the everyday visual artist/photographer. We have used Iris-Works for over a year and wouldn't trade it for any other. Not to mention, the customer service is AMAZING.

    Cons

    No negatives. They're always updating and upgrading. Every time we write and give feedback they are so quick and efficient about rolling it out. Love it!

    Iris Works FAQs and common questions

    Iris Works has the following pricing plans:
    Starting from: $25.00/month
    Pricing model: Subscription
    Free Trial: Available


    Iris Works has the following typical customers:
    Mid Size Business, Small Business


    Iris Works supports the following languages:
    English


    No, Iris Works does not have an API available.


    Iris Works integrates with the following applications:
    PayPal, QuickBooks Online Advanced, Square Payments, Stripe, QuickBooks Online


    Iris Works offers the following support options:
    Phone Support, Chat, Email/Help Desk

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