Navotar Pricing, Features, Reviews & Alternatives

Navotar

Cloud based Car Rental Software

4.79/5 (120 reviews)

Navotar overview

What is Navotar?

Navotar is a cloud based car rental and fleet management platform that provides independent car rental companies with total vehicle management and rental control. The solution offers a variety of tailor-made and preconfigured features for managing customers, contracts, reservations, rates, vehicles, maintenance, reports and administration. Users can access the system from any computer or handheld device connected to the internet.

Navotar provides users with a single screen check-out and check-in process with access to all necessary information to efficiently handle customers and reduce processing time. The platform enables users to manage reservations, track available vehicles, trace pending customer payments, and calculate all rental costs on screen. The dashboard provides real-time updates of vehicle and rental status, as well as alerts and sales insights for quick overviews of business details.

Vehicle damage management features allow users to keep track of vehicle scratches, dents, accidents and repairs using diagrams and photos. Automatic maintenance and servicing alerts and notifications allow for maximum vehicle lifespan and clientele safety. Users can create and print customized rental agreements, and get contracts signed off by customers on the spot using the mobile phone signature pad.

Navotar also includes a responsive reservation plugin that allows customers to reserve vehicles directly from the website. Customers are able to choose vehicle types and extras from the module, and fill in all required information for the vehicle reservation. The module can be customized to match the appearance of any organization’s website.
www.navotar.com

Pricing

Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, China and 5 other markets, Germany, India, Japan, Mexico, United Kingdom

Supported languages

English, French, Hebrew, Arabic, Spanish
Navotar screenshot: Navotar is accessible at any time or place by means of a computer, mobile or handheld device connected to the internetNavotar Car Rental Management SoftwareNavotar screenshot: Allow clientele to book their vehicles in advance online, and get immediate reservation updatesNavotar screenshot: Create new customers and find existing customers with agreementsNavotar screenshot: The mobile app allows users to create customer agreements with just a few clicksNavotar screenshot: Create new reservations via mobile app, with direct access to the customer databaseNavotar screenshot: Take detailed damage reports using picturesNavotar screenshot: Create and close contracts within 5 clicks and have it signed off by customers on the spotNavotar screenshot: Search for existing agreements and create new agreementsNavotar screenshot: Access the Navotar system from an iPad or Android tablet

Navotar user reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.7
  4.7
  4.8
Rohit N.

Excellent Product With Excellent Team With Great Support, So Far The Best System!!

Used daily for 1-2 years
Reviewed 2018-06-29
Review Source: Capterra

Our company Europcar, was looking for new software few months, until we found Navotar and now we are truly grateful to find it. It is very easy to use, fast and customer interface is grate. Features that it has to offer are really endless. My management is very much satisfied having navotar on board and as our rental software partner. I can tell that customer support is one in million, every time they step up and in a minute they are ready to help. If anyone has second taught for Navotar, think no more, cause it is great value for money we get!

Pros
The cloud bases accessibility make it easier to use the system from anywhere, the mobile app is great and serves the same purpose. The team is readily available to support in case of any issues. Easy to learn & use. My team has become very efficient since we took this product. this software we are able to keep track of all the agreements, easy to pull up last previous agreements, summary of the vehicle , expense sheets , everything is very convenient. This is the future of the car rental software in the market. Don't hesitate to start doing business with them right away. You will be impressed what their software. I highly recommend this to anyone looking to switch their existing car rental software or even want to start a business even.

Cons
Some items are not customization which i have already discussed with their team and would be done in the future updates.

Response from Navotar


Thank you Rohit. Nice working with you :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kathy K.

Very happy, great customer service

Used daily for 2+ years
Reviewed 2020-10-13
Review Source: Capterra

Anytime I need help with something the response is very quick and they will walk you though everything step by step. It was a tough decision to make to change rental software companies after using the same one for 20 years, but Navotar did a great job making this software easy to use and great customer service for anytime you need help figuring something out or changing the software to better meet your needs.

Pros
There are several features I like about Navotar. What I like most is the customer service and how quickly they respond and help solve any issues that come up. Another feature I really like is the customization available. It is very easy to add features on or make changes when needed.

Cons
I'm not dissatisfied with the software, but when we first signed up, I thought more features were included in our package. I found out they were additional pieces we needed to purchase.

Response from Navotar


Thanks Kathy. Nice working with you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Joey C.

Awesome Auto Rental plateform for online and Contactless operations

Used daily for 6-12 months
Reviewed 2021-04-28
Review Source: Capterra

Pros
Coming from a non-rental experience background. The Navotar extensive team provided the needed online training and cooperation to exceed my expectations in providing a complete bilingual (English and French) website experience. Looking forward to continuous support to continually adapt to my customers changing needs. Thx to the Navotar Team! Joey

Cons
The French version of the website was not built and needed to provide support but glad they were up to the task and did not let me down my exhaustive list of detailed corrections. Way to go Team!

Response from Navotar


Thank you Joey

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Duane D.

Horrible Experience

Used occasionally for 2+ years
Reviewed 2019-04-14
Review Source: Capterra

In my opinion Navotar comes across as a very dishonest company. Somehow the great customer service magically disappears after they take your credit card information. It gets even worst when you try to get technical assistance. I've been trying for 3 years now to get a refund for a product that I have never used because of poor customer service and up to this day I have never received it. Even though the software seems to be a good solution for car rentals I would not recommend them to anyone.

Pros
Seems to be an ok product but very poor customer service.

Cons
Customer service magically disappears after receiving payment information

Response from Navotar


Dear Duane Daisy,

Thanks a lot for your review. We looked into this request with our billing & support team and their feedback is as follows;

You have subscribed to our service on 03/28/2017. We subscribed to our service after getting the detail demo from us and obtaining the free trial from us.

You have used the system till 12/12/2017 and till that our support records indicates we have provided prompt support. You have even asked our team members to make a lot of changes to the system at free of charge and we accepted your request for goodwill.

After using the system for more than 7 months, requesting for a full refund is not ethical in business. You have mentioned you never used the system, however, we do have the history to indicate your usage of the system.

You itself mentioned the system is good. Living in Barbados and trying to run a business in New York will not really work and that is one of the main reasons you want to unsubscribe to the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Teddy B.

At long last I have found the solution to my car rental problems.

Used daily for less than 6 months
Reviewed 2021-01-26
Review Source: Capterra

Its honestly been a breeze. I'm very satisfied.

Pros
The rental agreement summary without a doubt is my favorite feature. The summary displays when a car is to arrive ,when a car is overdue, the current open arrangements and the pending payments. Physically writing all of those down was a headache. For years now our company had been struggling with the old fashion way of doing things(analogue).Thanks to Navotar those days are gone, I love how user friendly the software is. I used the trial for an hour and got the hang of it. This Navotar software is the best solution we could possibly hope for. It has made monitoring the cars and their whereabouts easier for our employees. The support team(Shob) does an excellent job too. Whenever I need some information or assistance he is attentive, polite and responsive.

Cons
No difficulties.

Response from Navotar


Great working with you Teddy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Navotar pricing

Pricing options
Free trial
Subscription
View Pricing Plans

The subscription fee will depend on the size of the business and usage.

Contact Navotar for detailed pricing information.

Navotar features

API
Activity Dashboard
Alerts/Notifications
Billing & Invoicing
Customer Database
Inventory Management
Multi-Location
Reporting & Statistics
Sales Reports

Data Import/Export (132 other apps)
Discount Management (166 other apps)
Employee Management (182 other apps)
Gift Card Management (144 other apps)
Inventory Tracking (177 other apps)
Loyalty Program (183 other apps)
Mobile Access (161 other apps)
Order Management (227 other apps)
Point of Sale (POS) (261 other apps)
Reporting/Analytics (231 other apps)
Third Party Integrations (160 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Navotar

Key features of Navotar

  • Accident tracking
  • Accounting reports
  • Alerts
  • Availability Management
  • Available vehicle tracking
  • Corporate accounts
  • Credit card processing
  • Custom rates
  • Customer management
  • Customizable rental agreements
  • Customizable website branding
  • Dashboard
  • Driver’s license verifier and scanner
  • Encryption of sensitive data at rest
  • Fines management
  • Fleet management
  • Fuel management
  • GPS and vehicle tracker
  • Maintenance tracking
  • Mileage tracking
  • Mobile phone signature pad
  • Multi-location support
  • Overview of monthly sales
  • Price Management
  • Rate tables
  • Real-time updates
  • Rental status updates
  • Reservations management & tracking
  • Self Service Portal
  • Single screen checkout
  • Split billing
  • Trace pending customer payments
  • Vehicle check-in/check-out
  • Vehicle damage management
  • Vehicle information
  • Vehicle services / maintenance
  • Vehicle tracking
View All Features

Benefits

Navotar helps simplify tasks and reduce workload by automatically keeping users up to date on the status of vehicles and customer reservations.

The online reservation booking module facilitates vehicle reservation for customers, and can be customized and integrated into the company’s website.

Navotar enables users to track available vehicles for the day, as well as get an overview of monthly sales for each rental location.

Users get instant updates ranging from customer management to maintenance alerts, helping to improve the process of daily bookings and overall business activities.

Navotar automatically generates financial reports to inform users of their business' performance and progression.