HungerRush Pricing, Features, Reviews & Comparison of Alternatives

Pros
I researched POS systems for a few years before choosing Revention. I was very impressed with the marketing capabilities of the system, but as time went on & saw the possibilities of the system I realized I now had the tools to really run a business. The delivery module is more than I could expect, this alone has saved me time & money. I find it very easy to prgram menu items & coupons...The integration of online & mobile ordering platforms is incredible & let's my business run smoothly. I have always had good experiences with their 24/7 support staff & they go the extra mile to get any questions or issues I may have resolved.

Cons
You got to keep up with technology. Revention is always a step ahead of me & I am the one that never seems to be caught up with all the things this system can do.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It is a great system. The ordering system is simple and efficient, the reports are thorough, it seems to be able to do everything I need it to do.

Cons
As the system gets older little glitches are starting to appear. I believe updating the system would help

Rating breakdown

Likelihood to recommend: 9/10

Pros
I have been using it for the last 8 years with 5 stores. At each store, we have about 4 stations with KDS. I really want to continue using it because we already have it and we know how to use it.

Cons
SO many problems. 1-Their credit card machine doesn't work 50% of the time it would say CC expired, yet it does not. They have no solution to fix that. We even changed the credit card machine. (Big company as Hungerrush, how that can be right? 2-Their apple pay doesn't work 3-Their online ordering has so many issues. Many customers can't order due to their address won't show up. It's also outdated. 4-No one in this company actually cares about the customer. It must be their culture. They only care about you until they make their sales with you. 5-Good luck if you have a serious problem with the system. Because their regular tech support can't fix those issues. You will need a call back from High tech. God knows how long that will take 6-They keep advertising they work with 3rd party delivery companies but yet I haven't found 1 that actually works with their system 100%. Example: Chowly orders were showing as Pick up instead of 3rd party delivery or Uber..etc (imagine this Friday night and u got 100 3rd party deliveries Pick up along with 100 regular customers to pick up. Disaster" I spent 3 months with Revention to fix that issue and nothing. Why would you advertise that Revention work with Chowly/Ordermark when it really doesn't 7- Never trust their installer to make things right. Out of 5 Installations, I only got one good installer who truly cared about what he was doing.

Rating breakdown

Likelihood to recommend: 0/10

Pros
The systems capabilities and functionality. iPhone used to use a slogan like we have an app for that. Well Revention might as well use the slogan we have a function for that.We use revention daily and love it. We have added on to our system with new options a few time and opened a 2nd location. From sales to service these guys are great. The more I have worked with them over the last couple years the more I have found a partnership in growing the business. Not only do these guys set up the programs and install them they genuinely care about you and the success of the business. I am personally in contact with my salesman weekly and I can get a hold of my installers on their personal cell phones if I have a serious problem that can't be fixed by regular technicians. Their service is one of a kind. Not only do they strive to have all software capable of doing more than you could imagine, they are even willing to program software for you and your personalized concept. No one else on the market will do that. As long as my doors are open, revention will be on the counter.

Cons
Honestly, the only negative thing I can say is that the system is costly. It's an investment. Yet I haven't found a system that's anywhere close to the same price that can do what revention can do. When you are ready to take your operation to the next level take revention with you.

Rating breakdown

Pros
The online ordering and Enterprise functionality or top-notch, and since they also make the hardware along with the software I know that everything will connect and talk to each other seamlessly

Cons
In the past support was spotty, but from here on out it's been extremely diligent and respectable. I very much enjoy the product that helps my team get to where we need to be faster and easier.

Rating breakdown