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Salesforce for Automotive Logo

Auto-dealer and auto-repair management software

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Salesforce for Automotive - 2026 Pricing, Features, Reviews & Alternatives

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Salesforce for Automotive overview

What is Salesforce for Automotive?

"Salesforce Automotive CRM is an auto-dealer management software that helps businesses manage customer engagement, monitor performance, team collaboration, and more from within a unified platform. It enables staff members to create personalized customer journey programs, monitor engagement history, and resolve client inquiries, to optimize customer loyalty operations.

Salesforce Automotive CRM allows team members to manage prospects, demand forecasting, product education, co-marketing, and competitive bid creation processes on a centralized platform. It lets employees establish two-way communication with clients via multiple channels, such as instant messaging, emails, contact centers, and chatbots. It also enables users to capture and route leads from multiple channels, such as online, websites, phone, and social media networks.

Salesforce Automotive CRM allows employees to utilize the AI-enabled analytics platform to gain insights into campaign performance, quotes, customer traffic trends, and aftermarket sales. With Einstein Alerts functionality, business leaders can monitor sales agreement compliance, product performance, account health, and pricing."

Key benefits of using Salesforce for Automotive

  • Convert more leads by engaging prospects from any platform.
  • Automate the buying process from the OEM through the dealer.
  • Provide intelligent service and increase dealer profitability with personalized engagements--all powered by real-time data.
  • Make the customer journey seamless by engaging with customers along every step of the car purchasing process.
  • Employees are equipped with all the customer information they need from the mobile devices to the showroom floor.
  • Starting price


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    Salesforce for Automotive’s user interface

    Ease of use rating:

    Salesforce for Automotive reviews

    Overall rating

    5.0

    /5

    1

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10
    Rating distribution

    5

    4

    3

    2

    1

    1

    0

    0

    0

    0

    Salesforce for Automotive's key features

    Most critical features, based on insights from Salesforce for Automotive users:

    Work order management
    Inventory management
    Quotes/Estimates
    Service history
    Billing & invoicing
    Contact database

    All Salesforce for Automotive features

    Features rating:

    Website integration
    For automotive dealerships
    Lease tracking
    Maintenance scheduling
    Multi-Channel data collection
    Multi-Location
    New car dealer
    Onboarding
    Order management
    Partner portal
    Parts management
    Price/Margin management
    Progress tracking
    Purchase order management
    QuickBooks integration
    Real-Time analytics
    Real-Time reporting
    Real-Time updates
    Reminders
    Repair tracking
    Reporting & statistics
    Reporting/Analytics
    Sales floor management
    Sales reports
    Service department
    Stock management
    Summary Reports
    Third-Party integrations
    Used car dealer
    Website management
    Workflow management
    Accounting
    Accounting integration
    Activity dashboard
    Activity tracking
    Alerts/Notifications
    Appointment management
    Automated scheduling
    Calendar management
    Collaboration tools
    Communication management
    CRM
    Customer database
    Customer history
    Customizable reports
    Dashboard
    Data import/export
    Discount management
    Document management
    Document storage
    Email management
    Feedback management
    Financing management
    Forecasting
    Forms management
    GPS
    Inspection management
    Inventory tracking
    Invoice management
    Lead capture
    Lead management

    Salesforce for Automotive alternatives

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    Salesforce for Automotive support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Knowledge Base
    24/7 (Live rep)
    Phone Support
    Chat
    FAQs/Forum

    Training options

    Documentation
    Live Online
    Webinars
    Videos

    Salesforce for Automotive FAQs

    Q. Who are the typical users of Salesforce for Automotive?

    Salesforce for Automotive has the following typical customers:
    Freelancers, Mid Size Business, Small Business

    These products have better value for money


    Q. What languages does Salesforce for Automotive support?

    Salesforce for Automotive supports the following languages:
    English


    Q. Does Salesforce for Automotive offer an API?

    No, Salesforce for Automotive does not have an API available.


    Q. What other apps does Salesforce for Automotive integrate with?

    Salesforce for Automotive integrates with the following applications:
    MuleSoft Composer


    Q. What level of support does Salesforce for Automotive offer?

    Salesforce for Automotive offers the following support options:
    Email/Help Desk, Knowledge Base, 24/7 (Live rep), Phone Support, Chat, FAQs/Forum

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