Salon Iris Pricing, Features, Reviews & Comparison of Alternatives

Salon Iris

Powerful and Easy-to-use Salon Management Software

4.45/5 (203 reviews)

Salon Iris overview

What is Salon Iris?

Salon Iris offers packages designed to fit the needs of individual booth renters to medium-sized hair and nail salons up to multi-location enterprises. For 20 years, Salon Iris has been known for extraordinary support and award-winning software that simplifies salon management. Affordable subscription plans enable savvy salon owners to optimize their day-to-day operations and to expand their brand.

This powerful yet simple software features automated text appointment reminders and confirmations, QuickBooks integration, Facebook and Instagram appointment booking options, full POS functionality, automated client communications and recurring email marketing & much, much more. Integrated credit card processing options allow for offering clients memberships and packages, loyalty programs, and the ability to accept online booking deposits and no-show fees.
Customers who use Salon Iris have reported at least a 20% increase in profit after using Salon Iris software!
www.saloniris.com

Pricing

Starting from
$29/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, India

Supported languages

English
Salon Iris screenshot: The dashboard, complete with a productivity meter, top booked services, and moreNew Getting Started Video Salon IrisSalon Iris screenshot: Salon appointment bookingSalon Iris screenshot: Manage schedules from any device with an internet connectionSalon Iris screenshot: Built-in check printing and payrollSalon Iris screenshot: Built-in reminder tools that send clients text messages and e-mailsWork Smarter, Not Harder with Salon Iris

Salon Iris reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.3
  4.4
  4.4
Autumn Spencer

We've been partnered with Salon Iris for 9yrs now and Love everything about the software. Easy to us

Used daily for 2+ years
Reviewed 2017-10-27
Review Source: Capterra

Scheduling, details, customer service. Organizations

Pros
Easy to use, customizable, easy to teach, detailed, always improving, reports, user friendly , online scheduling.

Cons
The app costs extra money, updates we've lost data, doesn't have copy and paste option for appointments Anymore

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Allison Lawrence

We love Salon Iris!

Used daily for less than 6 months
Reviewed 2020-06-16
Review Source: Capterra

Our experience with Salon Iris has been really great, with expanding to multiple stylists it has been very easy transforming to online booking since we do not have a receptionist.

Pros
My team and myself love salon Iris and the features that provides. We most importantly love that it automatically sends out reminders to clients at the time of booking. It also makes it really easy as a owner that I can make appointments from my phone for not just myself that all of my employees.

Cons
While Salon Iris does have most features we like there are a few features that it is missing. For example, we would like to be able to go in and re-send text messages and see what text messages were sent. We would also like the option that if someone is booking a service with multiple people in the salon we would be able to book that all at one time instead of having to go make the appointment separately with each person. Lastly, when checking out it would be nice to have a way to edit the transaction instead of needing to completely void out the transaction if cash is accidentally hit instead of card.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nikki Mumolo

Been using salon iris 7 years

Used daily for 2+ years
Reviewed 2019-02-17
Review Source: Capterra

Overall I don't like salon iris and the only reason i havent switched to someone else is because they make it impossible to use the exported client file. So now im going to switch anyway and just type in my clients manually.

Pros
+The scheduling feature is on point. All of the options you need. The appointments drag easily. +Lots of reports to choose from

Cons
-Exporting clients is in a weird format and messes up, making it near impossible to leave salon iris -Your main computer has to be on with the program running in order to sign on to the mobile app. Ridiculous. -It only works with windows. In order to make it work with mac you have to download a program like parallels which takes up way too much space on the computer -If you want anything extra besides scheduling, for example: emailing clients, texting clients, etc.. they charge you like crazy. Seems money hungry -The company they require you to sign up with in order to accept credit cards through the program is ridiculously expensive and has horrible ratings online -It's more expensive than other alternatives that compare

Response from DaySmart Software


We are sorry to hear that you're unhappy with your purchase. A few clarifications on your "Cons": Windows is one platform on which we offer this service. Thousands use our cloud platform which allows for native Mac access. We have two card processors integrated with our systems and neither of them are required, nor are either of them "ridiculously expensive". Your main point seems to be data export, a simple process that any of our Support staff could walk you through.
Salon Iris exports your entire client list to a text tab delimited file which can be easily imported into Excel for viewing purposes. It does "look weird" in text format but once loaded into Excel it is very easy to view. Open Excel and click and drag the file into Excel. You can also run a Client Report within the software that exports to Excel. Chose that option under Tools Export.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 2/10

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Margret Mercier

Great program!

Used daily for 6-12 months
Reviewed 2020-06-15
Review Source: Capterra

I love being able to book appointments for my hairstyling business from anywhere. No more carrying a book with me!

Pros
I really like using this program. It's very easy to use and was easy to set up! Even if you aren't tech savvy it still isn't an issue.

Cons
I don't like the fact the the price is in USD, and fluctuates with the $. I'm in Canada so it's a little pricey.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Genevieve Santos

Bilingual salon owner

Used daily for less than 6 months
Reviewed 2020-06-09
Review Source: Capterra

Pros
I’m able to keep a card on file, it’s an all in one deal, and it available for mobile, tablets and computers.

Cons
It only allows me to use one language (English). It will not require a deposit payment prior to booking the service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Salon Iris pricing

Starting from
$29/month
Pricing options
Subscription
Free trial
View Pricing Plans

Salon Iris Cloud Packages:

Salon Iris Basic: $29 per month - 1 user included
Salon Iris Deluxe Package: $59 per month - 3 users included + $9/month for each additional employee
Salon Iris Premier: Unlimited Users for $109 per month

Salon Iris features

Automatic Notifications
Credit Card Processing
Customer Database
Employee Management
Gift Card System
Inventory Tracking
Multi-Location
Promotions Management
Sales Reporting

API (104 other apps)
Activity Dashboard (109 other apps)
Billing & Invoicing (92 other apps)
Customer History (92 other apps)
Discount Management (100 other apps)
Inventory Management (154 other apps)
Loyalty Program (120 other apps)
Order Management (112 other apps)
POS (157 other apps)
Reporting & Statistics (148 other apps)
Third Party Integration (88 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Salon Iris

Key features of Salon Iris

  • Appointment Book Management
  • Client history and formula notes
  • Automated appointment reminders and confirmations
  • Powerful iPhone, iPad, and Android apps
  • Targeted automatic e-mail marketing
  • Facebook appointment booking
  • Custom website with online booking
  • Retail and back bar product management
  • Detailed graphical reporting and business dashboard
  • Client loyalty program management
  • Employee commissions and payroll
  • Custom appointment display and color codes
  • Room and resource management
  • Client photo albums and before/after photos
  • Custom gift cards
  • Complete Point-of-Sale (POS)
  • Staff management and scheduling
View All Features

Benefits

Flexible schedule management, robust client records, ample business insights and much more on Windows, iPhone, iPad, and Android apps

Reduce no-shows using automated text or e-mail reminders and text confirmations for upcoming appointments, as well as the ability to charge deposits and no-show fees with Salon Iris Deluxe and integrated credit card processing

Bring more clients through your door with professionally designed website with online booking that includes integrated Facebook appointment booking

Simplify management tasks with payroll and commission calculations, inventory ordering, extensive reports and expense tracking

Retain more clients with custom, targeted e-mails based on appointment history and purchase trends.

No contracts - Free 14-day trial - no credit card required

Real-time on-boarding training included with desktop subscriptions - Free, included data transfer options

In-house, US-based phone and email support is available 6 days a week and live online chat support is available any time