DaySmart Salon Reviews - Pros & Cons, Ratings & more

Vagaro

Fresha

ZENOTI

Booker

Rosy

Meevo

All-in-one solution for hair, nail, spa, and barbershops looking to simplify management, streamline scheduling, seamlessly collect payments, boost bookings, and motivate employees.

DaySmart Salon

Android

Linux

Web-based

Windows

iPad

iPhone

Owner/Manager

Being incapable of changing a service provider after it has been closed out is a problem, along with not being able to combine a family at checkout.

Salon owner 

Iris has been a godsend as far as what you have the ability to customize and see. The detail is incredible compared to all other booking systems.

Owner

User friendly, and when you need help they are happy to help how we can add multiple separate users to the account.

Owner & Stylist

This merchant account system is AWFUL. It’s not easy to set up, very slow and support is very bad -READ THEIR REVIEWS FIRST.

owner

Their technicians are friendly, patient and most help you even with things like the printer and other things.

Salon Owner/Stylist

It's great for what I do with it. My stylists like it and I can ring up sales easily.

Professional Pet Groomer

The appointment-making and integrated client forms is nice, easy to access, and the notification system is helpful.

Software integrates to a mobile app which we love. Improvements have been consistently good over time.

owner 

I love that it is simple to use, changing fees and appointments as needed on my mobile is easy. Your site is very user friendly.

Salon Iris has restored our confidence that we have finally found a great Product.

They have great customer support. Easy to set up and offer all features that I was looking for like online booking & email marketing.

Salon Owner

It is frustrating now that we have changed to the cloud based system that there is sometime a lag in switching from screen to screen.

We love the amount of customization that salon iris has. The ability to run reports on copious amounts of data that date back years and years is extremely beneficial to our business.

Esthetician

Salon Iris was always very functional for me. I liked that there were rarely any issues, and when something did come up, customer support was prompt and helpful.

Owner 

Well suited for the beauty business of hairdressing.

I got charged a lot in months in use them. Very expensive for small business.

Owner/stylist 

Stylists can easily edit and book appointments from their phones or computers. Salon Iris offers amazing extras at no cost.

Esthetician/owner

When downsizing my business of 14 years it was a smooth transition from having multiple user software to using single user software. The price was excellent.

Square Point of Sale

Acuity Scheduling

Overall Salon iris is a blessing

Overall we have been happy with the software and hope to continue the relationship for a long time. 

Overall happy with Daysmart

unfortunately customer service falls very short. it is generally 45min-90min wait. or they can call you back at a callback number, and sometimes that has taken 3-5 hours. and as mentioned, they're good for just giving you a tutorial on how to do something, but if something is broken, dont expect it to ever get fixed, or for them to ever give you an update. if they say theyll follow up, they never will.

Simple to use out of the box....but

Overall, I am satisfied. The staff has been warm and welcoming. The system has been overall easy to navigate.

DaySmart Review

Overall, this application is a must-have if you run a salon or barbershop.

Must-have cloud solution for salon management

Good customer service but strongly considering going back to square pos

Best system 

I have use DaySmart before it was a DaySmart. I’ve had the software for 11 1/2 years. I bought the software when it was called Salon Iris and DaySmart brought them out.

DaySmart Salon is great for Salons 

So far my experience has been pretty good with using the program. 

Spa owner 

Feels like a bait and switch due to the over promising of features for growing and scaling salons that are not available. 

Bait and Switch

I have been and will continue to look for another software. It's ok. I do like the customer service. I would give them a 99 out of 100. 

I would shop around. Good for those who wish to only do basic things. Kinda expensive for what it is

It is helpful for accounting, payroll, managements, and makes running a spa so much easier. It saves time with client confirmations, appointment changes and cancellations. I can look back on sales and see all the important data that I need I need to use for improvements. 

Great For Salons Missing Key Features For Spas

Iris has been a godsend as far as what you have the ability to customize and see . The detail is incredible compared to all other booking systems . Sadly I almost got rid of iris due to their incompatibility with mac computers but after trying multiple other cloud based Booking systems I realized this they paled in comparison to what iris had to offer . I switched to their cloud version. It has been an adjustment as it doesn’t offer all of the same features as their desktop version but it is still by far better than anything else out there . 

Best booking system hands down 

It’s been a great software to start with and has worked well for my small business. There are small things I would like to see changed but for the most part, it’s been good and is a reasonable price. 

Good for small business

Remote Feature

Honestly I stopped for a year and could not wait to get it back.

satisfied customer

Unpleasant. I had a text conversation with a rep who told me that we could cancel the subscription we had through a website and that it would end at the end of our current billing period. The billing period ended and they claimed that we had not cancelled our service. We were billed for the next month and it took about a week and a half to get it situation rectified. Then they disconnected the service but clients were still able to access the online booking and leave us msgs in the chat. To their credit they did get this fixed immediately. 

Unhappy with Daysmart

DaySmart Salon Review

I have been using day smart Salon Iris for 12 years They have made so many improvements over the years. During the pandemic they were so easy to deal with and didn't charge the monthly fee for a small period of time which was extremely helpful.

Love this software!

I am a new employer/salon owner. I am still learning all the features of the product. I have been disappointed by the support hours leaving me stranded at times.

Look Great Every Day Salon

Operation system for a wax studio

I honestly have mixed feelings! I love it when it works but there is way to many problems on a regular basis. Along with too many changes.. For a year it was great now the first thing I ask my employees are if we are having problems on the computer.. I'm considering changing to another software because we are just loosing time trying to fix everything.  Something more reliable. I know businesses don't like to hear that but I would like to be honest.. I pay a lot for this and It causes me to much stress and I'm worried the customers cant trust us. I hope this helps you and you can resolve these issues. 

Things to consider for an Owner

I appreciate [SENSITIVE CONTENT] on the app management as he will set time aside to speak with me regarding upgrades and improvements and what’s to come. Overall I have used DaySmart because it’s going to be a gas sold to switch but it will happen over time. Unfortunately other companies offer the things DaySmart lacks. 

Gets The Job Done

I have recommended this program to many of my colleagues and those in passing. I have been using the program itself for over 13 years.

My Partner in Business 

- Tech Service interested to push us on staying "STUPID" and spend lots of $$ instead to help us solve the glitch.
- So, after such a long "partnership" we say to Salon Iris "Sayonara Boby" and move on.

To all the users that need software for their work or salon:
- Make a list of what exactly options do you need.
- Google for those options and read other users' reviews.
- Make sure you RUN a test for some time to see the + / - of the software.
- Look at the Privacy and use of that particular software.
- USE Square for your CC needs

I'm not going to make advertising for the software we are using now but definitely is NOT Salon Iris.
In the end, we wish all the best to DayDream Team and "speedy recovery" :)

DaySmart Salon Reviews (2025)

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