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Silent Auction Pro
5
334
4
66
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simple * Affordable * Powerful
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Silent Auction Pro - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Silent Auction Pro overview
Based on 402 verified user reviews
What is Silent Auction Pro?
By industry, Silent Auction Pro reviewers are most commonly professionals in non-profit organization management (39%). The most frequent use case for Silent Auction Pro cited by reviewers is auction (92% of reviewers).
What do users say about Silent Auction Pro pricing?
Most reviewers indicate that Silent Auction Pro delivers strong value for money, with affordable pricing, flexible options, and no hidden costs. However, some users report that percentage-based fees and upfront costs can challenge smaller nonprofits.
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Auction Management
Customer Support
Event Management
Navigation
Silent Auction Pro’s user interface
Silent Auction Pro review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.6
Customer support
5.0
Reviews sentiment
What do users say about Silent Auction Pro?
Users say Silent Auction Pro offers outstanding customer support, with staff available nearly 24/7 and quick responses to questions or technical issues. They report that the software is easy to use, even for beginners, and it streamlines event management, donation tracking, and auction processes, saving significant time and effort for fundraising teams. They find the pricing competitive and suitable for non-profits, with helpful tutorials and clear instructions. Some mention the interface can be cumbersome and navigation confusing at first, but they appreciate ongoing improvements based on feedback.
They indicate Silent Auction Pro handles all aspects of fundraising events, including ticket sales, donor management, auction item organization, and bidder communication. They appreciate features like real-time reports, customizable options, and the ability to manage both live and online auctions, which help increase fundraising revenue and audience engagement. They note the software supports group organization and multi-user collaboration, making it easier to coordinate tasks and keep records for future events. Some feel certain functions could be more streamlined or customizable, but most find the overall experience efficient and stress-free.
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Who uses Silent Auction Pro?
Based on 402 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Silent Auction Pro's key features
Most critical features, based on insights from Silent Auction Pro users:
All Silent Auction Pro features
Features rating:
Silent Auction Pro alternatives
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Per year
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Silent Auction Pro pricing
Pricing plans
Pricing details:
User opinions about Silent Auction Pro price and value
Value for money rating:
Of 50 reviews that provide robust commentary on Silent Auction Pro's price and value, mention it in a positive light.
Most reviewers indicate that Silent Auction Pro offers strong value for money, especially when compared to similar auction software. They appreciate that the platform provides all necessary tools and features at a price significantly lower than many competitors, with several users noting substantial cost savings after switching. Most users consider the modular pricing structure and tiered options to be practical and flexible, allowing organizations to select functionalities that fit their specific needs and budgets. They say the pricing reflects the complexity of requirements and is generally fair, with capped fees and low fixed costs cited as benefits. Reviewers appreciate that the software is affordable, easy to use, and includes a wide range of features without hidden costs, making it accessible for both small and large events. Some users report that the ability to use the software multiple times within a year adds to its value. However, a few reviewers feel that the percentage-based fee model and certain upfront costs can be challenging for smaller nonprofits or tight budgets. Some users say the price can seem high initially, but most agree the overall value justifies the investment.
, and
Silent Auction Pro integrations (1)
Top integrations
Silent Auction Pro customer support
What do users say about Silent Auction Pro customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Silent Auction Pro customer support.
Widely noted by reviewers, Silent Auction Pro's customer support is available nearly 24/7 and responds quickly, even on weekends.
A significant portion of users highlight the team's willingness to resolve issues immediately, often involving developers directly.
Common user feedback praises the support staff for being friendly, knowledgeable, and patient in guiding users through challenges.
Frequently reported by users, the extensive help section, tutorials, and proactive check-ins make learning and troubleshooting much easier.
Support options
Training options
To see what individual users say about Silent Auction Pro's customer support, check out the review snippets below.
“The customer service team at SilentAuction Pro was amazing they worked though many of our technically difficulties and any questions we had with using the software. If they didn't know why something happened or how to hep us they started asking other colleges and would have a solution back to us in less than 12 hours.”
Natalie C.
Aquatics Director
“I had a couple of needy moments and when I reached out to support, I received answers very quickly.”
Dennis W.
Marketing Support
Silent Auction Pro FAQs
Silent Auction Pro has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is Silent Auction Pro used for?
Silent Auction Pro is a an application geared toward charitable organizations of all sizes to simplify fundraising efforts. Build and store your donor database, collect one-time and recurring donations, and manage your entire event from start to finish. The software accommodates in-person, online or hybrid events that may include online registration, ticket sales, mobile bidding, credit card processing, custom text and email donor communications, and more. Additional features like sponsor recognition, absentee bidding, silent, live and fixed-price auction types, proxy bidding, multiple donation photos and videos with built-in image editing, and bidder watch lists make your event seamless, easy and fun for all.
Q. Does Silent Auction Pro support mobile devices?
Silent Auction Pro supports the following devices:
iPad, Android, iPhone
Q. What level of support does Silent Auction Pro offer?
Silent Auction Pro offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base
