STORIS Pricing, Features, Reviews and Alternatives

It has a lot of checks and balances that doesn't allow the user to make mistakes. It also shows the designer custom options they may not be aware of to give their client the best design solution possible. Once you learn the drop-down abbreviations and become proficient you can quickly create a quote for your client. New employees never exposed to the system are able to pick it up quite rapidly as it is extremely user-friendly. Our administrator has the ability to quickly fix any errors we might have made. The reports it generates allow us to give real-time information to our clients. The ability to review clients past purchases when adding items to their home is very helpful and selecting new furniture that will compliment what they have purchased in the past!

There are times that the software is down. This can wreak havoc on our business. This may not be hey STORIS issue but rather an in-house Ethan Allen issue. We also recently moved locations. This required a new store code. The system was unable to blend the client base from the old store code to the new one requiring searching a customer's information in two different places. Not a significant hindrance.

Converting to Storis was like coming into the modern age. We finally were able to keep track of inventory, make sales, write services, etc without using handwritten charts. Maybe it wasn't that bad, but it seemed like a huge improvement.

About the only thing I don't like is that it seems to take a lot of clicks to achieve my goal. This is because Storis gives options and wants to make sure I'm not taking the wrong route and making a mistake.

There are none, except this is the best the furniture world has for software and they worship it. The software is so outdated it's like stepping back 30 years. .Terrible, clunky, slow and just pathetically behind. They say it's because furniture is difficult but I've run logistics and financing before in other organizations it's just that Furniture as a whole is a racket and they exploit customers and STORIS exploits the companies.

Everything! It is slow, it looks and feels outdated. The company is so overly sensitive if you review them bad they withing days contact higher leadership in a conference call and demand retribution against employees of the organization who spoke out and they are overall. Not kidding had a review posted once and they wanted it taken down and me fired, the Vice president found me on LinkedIn shortly...

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the customer service team at Storis and their tenacity to address issues as they arise

a little cumbersome for our type of operations but we operate unlike most mattress retailers

We at STORIS are happy to hear about your positive experience with our software. Thank you for your partnership.

I began working at Luxe Home Company after STORIS was already well introduced into our routine and immediately I found the software to be incredibly easy to navigate and learn. It is critical that tasks are able to be performed quickly and efficiently in a small business and STORIS has everything laid out in an easy to use, step by step system. For example, if I want to see our outstanding gift certificates - even if I am not familiar with the function - all I need to do is search "gift certificates" and a clearly labeled option comes up and I am guided through the prompts to print a report with exactly the information I need.

When STORIS is not working properly for whatever reason, I find troubleshooting not very user friendly. Luckily, technical support has always been quick to respond to whatever issue I am having. Specifically, my biggest gripe is when your computer goes to sleep or if you are disconnected from the internet for whatever reason, if you were working on a sales order or purchase order at that time when you go to reload the same page to pick up where you left over, STORIS will not let you in and you need to call to reset the page.

We appreciate your feedback and your partnership. Thank you for taking the time to leave a review.