Tekmetric - 2026 Pricing, Features, Reviews & Alternatives

Tekmetric is an automotive shop management system that helps repair business track shop metrics, handle repairs, manage customers, and more. It provides access to key metrics in real time. It equips service advisors with the tools they need to facilitate the repair process and build trust with customers. The tool guides technicians to do the best job possible and cover each and every detail.

Tekmetric offers integrations with several third-party applications, including PartsTech, Kukui, WORLDPAC, Nexpart, MyShopManager, CARFAX, and The Back Office. Tekmetric’s API also gives shops the ability to use other preferred integrations so they can fine-tune their operations. It enables owners to sell more repair work, and track declined jobs with customer profiles and notes. Pull up a complete history of the vehicle with integrated CARFAX vehicle history reports. Give customers a transparent view of necessary repair work by leveraging photos and videos in our intuitive, interactive digital vehicle inspection. It helps manage repair process with an intuitive Job Board that tracks and traces all outstanding work. Provide clear insights and guidance to technicians with Tekmetric’s Tech Board so that all repairs are completed in a timely manner, and details don’t fall through the cracks. Respond to customer questions and update guests directly inside of Tekmetric’s user interface with Tekmessage True Two-Way Texting. Collect payment with Tekmerchant Text-to-Pay for a touchless, modern, customer experience.