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Loom
5
388
4
108
3
9
2
4
1
11
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video making solution facilitating workplace communication
Table of Contents
Loom - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Loom overview


Based on 520 verified user reviews
What is Loom?
Loom is a screen recording program with key features that include video capture, video creation, screen recording, audio capture, file sharing, and more.
Who uses Loom?
Reviews for Loom come from a wide variety of industries, including marketing and advertising (14% of reviewers), computer software (13%), and information technology and services (10%). The most frequent use case for Loom cited by reviewers is screen recording (86% of reviewers).
What do users say about Loom pricing?
Most reviewers indicate Loom offers good value for money, and they appreciate the generous free plan for basic needs. Some users report the free tier is restrictive, and they feel the upgrade may not justify the cost for light users.
What are the most popular integrations for Loom?
The Loom integrations most frequently cited by reviewers are: Slack (a team communication product rated 4.9 out of 5 for its integration with Loom) and Gmail (an email management product, 5.0).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Features
Video Sharing
Screen Sharing
Pricing
Bugs and Issues
Slow uploads and lag issues
Loom’s user interface
Loom pros, cons and reviews insights


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.7
Customer support
4.4
Reviews sentiment
What do users say about Loom?
Loom is a screen recording program with key features that include video capture, video creation, screen recording, audio capture, file sharing, and more.
Select to learn more
Who uses Loom?
Based on 520 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Loom's key features
GetApp's analysis of 101 verified user reviews collected between July 2021 and October 2024 identifies Loom's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Loom's video creation capabilities for their simplicity and speed. They find it easy to record their screen, webcam, or both simultaneously, and value the ability to add annotations and effects. Users report that Loom is user-friendly, making it accessible even for those without video expertise. They say it enhances communication and collaboration by allowing quick sharing of high-quality videos via links. Some mention limitations for free users, like a 5-minute recording limit. Of the 40 Loom users who gave detailed accounts of their use of Video Creation, 100% rated this feature as important or highly important.
Lucien H.
VP of GTM

Amr A.
Performance Manager

Cindy M.
Product Support Specialist
Ryan H.
Creative Manager
Users find Loom's screen recording feature highly useful for creating tutorials, demos, and presentations. They appreciate the ability to record the entire screen or specific tabs, and the option to include webcam footage. Reviewers indicate that the capability is intuitive and produces high-quality recordings. They say it enhances productivity and communication, especially for remote teams. Some users note occasional technical issues, but overall, they find it a valuable tool for visual explanations. Of the 67 Loom users who gave detailed accounts of their use of Screen Recording, 99% rated this feature as important or highly important.
See related user reviews
Sammi V.
Senior Client Manager
Rakhi V.
QA Lead
Ashley B.
Teacher
Stephanie P.
American accent coach
Reviewers highlight the excellent audio capture quality in Loom, noting that it supports various microphones and audio interfaces. They appreciate the clarity and ease of recording audio alongside video, which is beneficial for instructional content and feedback. Users report that the audio capture feature integrates well with screen recording, enhancing the overall quality of their videos. They also mention the convenience of adjusting audio settings and the effectiveness of background noise cancellation. Of the 41 Loom users who gave detailed accounts of their use of Audio Capture, 95% rated this feature as important or highly important.
Users appreciate Loom's file sharing capabilities for their convenience and efficiency. They report that sharing videos is as simple as copying and pasting a link, which can be easily accessed by recipients. Reviewers value the ability to track views and set expiration dates for shared files. They find it helpful for collaboration, as videos can be stored centrally and accessed by team members at any time. Some users mention the ease of embedding videos in other platforms. Of the 31 Loom users who gave detailed accounts of their use of File Sharing, 94% rated this feature as important or highly important.
Reviewers find Loom's screen capture feature seamless and versatile. They appreciate the ability to capture the entire screen or specific areas, which is useful for creating instructional content and highlighting key points. Users report that the capability is easy to use and produces high-quality captures. They also value the option to save and share screenshots via unique URLs. Some mention occasional technical issues, but overall, they find it a helpful tool for clear communication. Of the 39 Loom users who gave detailed accounts of their use of Screen Capture, 90% rated this feature as important or highly important.
Reviewers highlight the simplicity and user-friendliness of Loom's video editing tools. They appreciate the ability to trim, clip, and combine video segments, as well as add text, music, and graphics. Users report that these capabilities save time and improve the quality of their videos. They find the editing tools sufficient for basic needs, though some mention limitations for more advanced editing. Overall, they value the convenience of editing within the same platform used for recording. Of the 35 Loom users who gave detailed accounts of their use of Video Editing, 80% rated this feature as important or highly important.



See related user reviews

Jade M.
Digital Marketing Specialist
David K.
Head of Community

Wendell J.
Owner

Paul O.
Technical Director
All Loom features
Features rating:
Loom alternatives
Loom pricing
Pricing plans
Pricing details:
User opinions about Loom price and value
Value for money rating:
To see what individual users think of Loom's price and value, check out the review snippets below.
Sammi V.
Senior Client Manager
Sammi V.
Senior Client Manager
Loom integrations (7)
Integrations rated by users
We looked at 520 user reviews to identify which products are mentioned as Loom integrations and how users feel about them.
Integration rating: 4.8 (20)
“We use this to tag people and notify them of tasks.”
Amadna F.
Head of Quality
Integration rating: 4.9 (16)
“It makes it easy to schedule events with other Gmail users.”
Rylie P.
Communications Coordinator
Integration rating: 5.0 (5)
“It worked great til they decided not to work with them as a free option with Trainual. But it is good enough we bought Loom also.”
Chris G.
COO
Integration rating: 5.0 (4)
Integration rating: 5.0 (3)
Integration rating: 5.0 (3)
“Asana’s integration with Gmail, Calendar, and Tasks turns emails and events into actionable tasks, helping us track work that comes in through Workspace.”

Kartikeya G.
Property Management
Loom support options
Typical customers
Platforms supported
Support options
Training options
Loom FAQs
Loom is a video making solution designed to help businesses facilitate workplace communication through video or screen recording capabilities. It allows users to utilize the web interface to capture screens or record front-facing camera videos and share them via a link with stakeholders. Key features of Loom include online video sharing, customizable branding, encryption, collaboration, commenting, and animation previews. Designed for engineering, sales, customer success, leadership, and customer support teams, Loom allows users to duplicate or trim video copies, send personalized videos, and receive notifications for every view. Plus, it allows teams to enable "do not disturb" mode whilst recording on Mac devices, in order to avoid unnecessary interruptions. Loom can either be deployed on-premise or hosted in the cloud. It enables teams to gather content in a library and share specific videos with groups of people by creating public folders or providing limited access using password protection. It facilitates integration with Gmail, Zendesk, Slack, Embedly and more.
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