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Loom Logo

Video making solution facilitating workplace communication

Table of Contents

Loom - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Loom overview

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Based on 520 verified user reviews

What is Loom?

Loom is a screen recording program with key features that include video capture, video creation, screen recording, audio capture, file sharing, and more.

Who uses Loom?

Reviews for Loom come from a wide variety of industries, including marketing and advertising (14% of reviewers), computer software (13%), and information technology and services (10%). The most frequent use case for Loom cited by reviewers is screen recording (86% of reviewers).

What do users say about Loom pricing?

Most reviewers indicate Loom offers good value for money, and they appreciate the generous free plan for basic needs. Some users report the free tier is restrictive, and they feel the upgrade may not justify the cost for light users.

What are the most popular integrations for Loom?

The Loom integrations most frequently cited by reviewers are: Slack (a team communication product rated 4.9 out of 5 for its integration with Loom) and Gmail (an email management product, 5.0).

Starting price

18per user /
per month

Alternatives

with better value for money


Pros & Cons

Features

Video Sharing

Screen Sharing

Pricing

Bugs and Issues

Slow uploads and lag issues

Loom’s user interface

Ease of use rating:

Loom pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(15)
3-4(117)
5(388)

What do users say about Loom?

Loom is a screen recording program with key features that include video capture, video creation, screen recording, audio capture, file sharing, and more.

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Who uses Loom?

Based on 520 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Marketing and Advertising
E-Learning
Information Technology and Services
Computer Software
Others

Use cases

Screen Recording
Video Making
Team Communication
Screen Sharing
Collaboration

Loom's key features

GetApp's analysis of 101 verified user reviews collected between July 2021 and October 2024 identifies Loom's most critical features and summarizes user sentiment about those features.

Video creation

Reviewers appreciate Loom's video creation capabilities for their simplicity and speed. They find it easy to record their screen, webcam, or both simultaneously, and value the ability to add annotations and effects. Users report that Loom is user-friendly, making it accessible even for those without video expertise. They say it enhances communication and collaboration by allowing quick sharing of high-quality videos via links. Some mention limitations for free users, like a 5-minute recording limit. Of the 40 Loom users who gave detailed accounts of their use of Video Creation, 100% rated this feature as important or highly important.

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“In addition, the ability to tag others in a video, comment and engage supercharges your ability to work seamlessly across timezones.”
LH

Lucien H.

VP of GTM

“Even during the first month, I hardly used the platform (only a couple of videos) because the app's performance was poor and did not meet my expectations.”
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Amr A.

Performance Manager

“Instead of taking screen shots and making an email with arrows etc., I can easily record the steps on how to do something. Or, instead of phoning someone to explain how to do something or walking them through it over the phone, I can make a short Loom video for them.”
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Cindy M.

Product Support Specialist

“This is a great tool for anybody who needs to dialogue with clients or prospects through video and share screen but doesn't want to have to patch them together in a video editor.”
RH

Ryan H.

Creative Manager


Screen recording

Users find Loom's screen recording feature highly useful for creating tutorials, demos, and presentations. They appreciate the ability to record the entire screen or specific tabs, and the option to include webcam footage. Reviewers indicate that the capability is intuitive and produces high-quality recordings. They say it enhances productivity and communication, especially for remote teams. Some users note occasional technical issues, but overall, they find it a valuable tool for visual explanations. Of the 67 Loom users who gave detailed accounts of their use of Screen Recording, 99% rated this feature as important or highly important.

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“The ability to capture both your screen and webcam is great for tutorials, walkthroughs, or quick updates.”
SV

Sammi V.

Senior Client Manager

One downside is that recordings can get scattered over time unless there’s a consistent way to organize them, so finding “that one video” later can take effort.
RV

Rakhi V.

QA Lead

“This program saved me during the pandemic and I needed to screen record for my e-learning modules. Since then I use it all the time for demonstrating digital processes.”
AB

Ashley B.

Teacher

“Loom makes it really easy to record high-quality videos, both with just video and with a small video overlay over a screen recording.”
SP

Stephanie P.

American accent coach


Audio capture

Reviewers highlight the excellent audio capture quality in Loom, noting that it supports various microphones and audio interfaces. They appreciate the clarity and ease of recording audio alongside video, which is beneficial for instructional content and feedback. Users report that the audio capture feature integrates well with screen recording, enhancing the overall quality of their videos. They also mention the convenience of adjusting audio settings and the effectiveness of background noise cancellation. Of the 41 Loom users who gave detailed accounts of their use of Audio Capture, 95% rated this feature as important or highly important.


File sharing

Users appreciate Loom's file sharing capabilities for their convenience and efficiency. They report that sharing videos is as simple as copying and pasting a link, which can be easily accessed by recipients. Reviewers value the ability to track views and set expiration dates for shared files. They find it helpful for collaboration, as videos can be stored centrally and accessed by team members at any time. Some users mention the ease of embedding videos in other platforms. Of the 31 Loom users who gave detailed accounts of their use of File Sharing, 94% rated this feature as important or highly important.


Screen capture

Reviewers find Loom's screen capture feature seamless and versatile. They appreciate the ability to capture the entire screen or specific areas, which is useful for creating instructional content and highlighting key points. Users report that the capability is easy to use and produces high-quality captures. They also value the option to save and share screenshots via unique URLs. Some mention occasional technical issues, but overall, they find it a helpful tool for clear communication. Of the 39 Loom users who gave detailed accounts of their use of Screen Capture, 90% rated this feature as important or highly important.


Video editing

Reviewers highlight the simplicity and user-friendliness of Loom's video editing tools. They appreciate the ability to trim, clip, and combine video segments, as well as add text, music, and graphics. Users report that these capabilities save time and improve the quality of their videos. They find the editing tools sufficient for basic needs, though some mention limitations for more advanced editing. Overall, they value the convenience of editing within the same platform used for recording. Of the 35 Loom users who gave detailed accounts of their use of Video Editing, 80% rated this feature as important or highly important.

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“The free version lacks advanced editing features and the videos are set to public by default.”
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Jade M.

Digital Marketing Specialist

“It gives 3 videos in the free plan, an editor if needed to make some cuts.”
DK

David K.

Head of Community

“The editing of your videos is simple and has no learning curve.”
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Wendell J.

Owner

“It is simple to record, the video is uploaded quickly, the processing is ridiculously fast, the editing is faster than I have seen and it does what it says on the box.”
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Paul O.

Technical Director


All Loom features

Features rating:

Access controls/permissions
Activity dashboard
Activity/News feed
Activity tracking
AI/Machine learning
Alerts/Notifications
Animation
Annotations
Audio calls
Audio/Video recording
Brainstorming
Collaboration tools
Commenting/Notes
Communication management
Content library
Content management
Customizable branding
Customizable ctas
Desktop/Browser sharing
Discussions/Forums
Engagement tracking
File transfer
Media library
Mobile access
Mobile screen sharing
Personalization
Preview functionality
Privacy options
Projections
Real time editing
Real-Time notifications
Recording
Reporting/Analytics
Reporting & statistics
Role-Based permissions
Sales onboarding & training
Scheduling
Screen sharing
Search/Filter
Single sign on
Social sharing
Speech-to-Text analysis
Split/Merge
Third-Party integrations
Video archiving
Video call recording
Video capture
Video management
Video support
Workflow management
YouTube uploading

Loom alternatives

Loom logo

Starting from

18

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Snagit logo

Starting from

39

/user

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

4

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Slack logo
visit website

Starting from

8.75

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Loom pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

0.00

Features included:

  • Up To 50 Workspace Members
  • Up To 25 Videos Per Person
  • 5 Minute Screen Recordings Per Video
  • Unlimited Meeting Length
  • Unlimited Screenshots
  • Personal, Shared, And Team Library
  • Video Quality Up To 720p
  • Screen & Cam Bubble Recording
  • System Audio
  • Recording Canvas
  • Camera Frames
  • Virtual Backgrounds

Business

18

/user

Per month

Features included:

  • Unlimited Workspace Members
  • Unlimited Videos Per Person
  • Unlimited Video Recording Length
  • Unlimited Screenshots
  • High-Definition Video Up To 4k
  • Transcriptions & Closed Captions
  • Basic Waveform Editing
  • Remove Loom Branding
  • Upload And Download Videos
  • Custom Recording Dimensions
  • Do Not Disturb Mode
  • Drawing Tool & Mouse Emphasis

Business + AI

24

/user

Per month

Features included:

  • Loom AI Features: Auto-Video Enhancement
  • Advanced Editing
  • Video-To-Text Automation
  • Video Variables
  • Auto Meeting Recap Emails
  • Auto Meeting Notes
  • Auto CTA
  • Auto Titles
  • Auto Summaries
  • Auto Chapters
  • Auto Tasks
  • Filler Word Removal

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Advanced Security (SSO, SCIM) Via Atlassian Guard Standard
  • Advanced Content Privacy
  • Custom Data Retention Policies
  • Salesforce Integration (Beta)
  • 99.95% Uptime SLA
  • Admin Insights
  • Unlimited Spaces + Advanced Admin Controls
  • Admin Controls: SSO (SAML)
  • Account Transfer And Ownership Of Content
  • Directory & Provisioning (SCIM)
  • User Roles And Management
  • Activity Log And Content Activity Report

User opinions about Loom price and value

Value for money rating:

To see what individual users think of Loom's price and value, check out the review snippets below.

“Occasionally, the app can glitch with audio or camera feeds, and since everything is stored in the cloud, privacy settings require attention when sharing sensitive content.”
SV

Sammi V.

Senior Client Manager

“The ability to capture both your screen and webcam is great for tutorials, walkthroughs, or quick updates.”
SV

Sammi V.

Senior Client Manager

Loom integrations (7)

Integrations rated by users

We looked at 520 user reviews to identify which products are mentioned as Loom integrations and how users feel about them.

Slack logo
Slack

Integration rating: 4.8 (20)

We use this to tag people and notify them of tasks.

AF

Amadna F.

Head of Quality

Gmail logo
Gmail

Integration rating: 4.9 (16)

It makes it easy to schedule events with other Gmail users.

RP

Rylie P.

Communications Coordinator

Integration rating: 5.0 (5)

It worked great til they decided not to work with them as a free option with Trainual. But it is good enough we bought Loom also.

CG

Chris G.

COO

Integration rating: 5.0 (4)

Google Meet logo
Google Meet

Integration rating: 5.0 (3)

Asana logo
Asana

Integration rating: 5.0 (3)

Asana’s integration with Gmail, Calendar, and Tasks turns emails and events into actionable tasks, helping us track work that comes in through Workspace.

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Kartikeya G.

Property Management

Loom support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat
24/7 (Live rep)

Training options

Videos
Documentation
Webinars

Loom FAQs

Q. What is Loom used for?

Loom is a video making solution designed to help businesses facilitate workplace communication through video or screen recording capabilities. It allows users to utilize the web interface to capture screens or record front-facing camera videos and share them via a link with stakeholders. Key features of Loom include online video sharing, customizable branding, encryption, collaboration, commenting, and animation previews. Designed for engineering, sales, customer success, leadership, and customer support teams, Loom allows users to duplicate or trim video copies, send personalized videos, and receive notifications for every view. Plus, it allows teams to enable "do not disturb" mode whilst recording on Mac devices, in order to avoid unnecessary interruptions. Loom can either be deployed on-premise or hosted in the cloud. It enables teams to gather content in a library and share specific videos with groups of people by creating public folders or providing limited access using password protection. It facilitates integration with Gmail, Zendesk, Slack, Embedly and more.

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