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Vonage Contact Center
5
42
4
15
3
10
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Contact Center & Inside Sales Software for Salesforce
Last updated: March 2026
Vonage Contact Center Alternatives & Competitors (2026)
Top 4 free alternatives
0.2
Value for money
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0.3
Functionality
Agent Interface
4.8/5
Archiving & Retention
4.8/5
Access Controls/Permissions
4.7/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.2
Value for money
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0.3
Functionality
Agent Interface
5/5
Audio Calls
4.8/5
Activity Dashboard
4.7/5
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5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
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0.4
Functionality
Alerts/Notifications
4.6/5
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4.6/5
Call Center Management
4.6/5
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5/5
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3.7/5
Automated Routing
3/5
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Value for money
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4.6/5
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4.5/5
Auto-Dialer
4.5/5
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5/5
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3.7/5
Automated Routing
3/5
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Value for money
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Functionality
Activity Tracking
5/5
Agent Interface
5/5
Alerts/Notifications
4/5
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5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.2
Value for money
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0.2
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.3
Value for money
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0.2
Functionality
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4.1/5
AI Copilot
4/5
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3.7/5
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5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.2
Value for money
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Functionality
Automated Routing
5/5
Auto-Dialer
4.7/5
Automatic Call Distribution
4.6/5
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5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.4
Value for money
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0.1
Functionality
Call Screening
5/5
For Cloud Phone Systems
5/5
Voice Mail
4.8/5
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Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.1
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
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5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.2
Value for money
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0.2
Functionality
Account Management
5/5
Activity Dashboard
4.8/5
Assignment Management
4.5/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
Value for money
Starting price
0.1
Functionality
Activity/News Feed
5/5
API
5/5
Audio Calls
4.7/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.1
Value for money
Starting price
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
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Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
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Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
5/5
API
5/5
2-Way Messaging
4.3/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.2
Value for money
Starting price
0.1
Functionality
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Activity Tracking
4.3/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.2
Value for money
Starting price
0.2
Functionality
API
5/5
Automated Routing
4.6/5
Auto-Dialer
4.5/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.4
Value for money
Starting price
0.3
Functionality
Account Management
5/5
Agent Interface
4.8/5
Activity Tracking
4.7/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.1
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
Automated Routing
5/5
Activity Dashboard
4.7/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.5
Value for money
Starting price
0.4
Functionality
Call Tracking
4.9/5
API
4.8/5
Call Recording
4.8/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5
0.3
Value for money
Starting price
0.2
Functionality
Activity Dashboard
5/5
Automated Attendant
5/5
Access Controls/Permissions
4.7/5
Top Features
Agent Interface
5/5
Automatic Call Distribution
3.7/5
Automated Routing
3/5