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Playbooks Logo

Sell More with an AI System of Growth

Table of Contents

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Playbooks - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Playbooks overview

What is Playbooks?

Playbooks by XANT - formerly InsideSales.com - is the only fully integrated sales acceleration platform that delivers the visibility, productivity, and effectiveness customers require to sell more. The Playbooks platform includes sales communications, email tracking, gamification, prioritization, forecasting and more – all built on Neuralytics, a predictive and prescriptive self-learning engine that prioritizes sales activities to target the most promising leads and opportunities. Neuralytics processes over 100 billion sales interaction data points to produce simp

Key benefits of using Playbooks

Playbooks Benefits:

Maximize funnel conversion with customized plays for different campaigns, segments or products
Leverage predictive tools to reduce wasted effort and increase effectiveness

PowerDialer Benefits:

Over 400% increase in web lead response rates
Up to 24% increase in conversations and 32% increase in close rates
Increase contact rates by up to 38%

Platform Benefits:

Increase close rates by over 20% with predictive prioritization
Lift rep productivity by over 35% with gamification
Start the quarter with over 80% forecast accuracy
Increase revenue by up to 30% in 90 days with integrated sales acceleration platform

LocalPresence Benefits:

Increase contact rates up to 38% when switching from a toll free number
Increase contact rates up to 25% when switching from a long distance number
Obtain a local network presence in all major markets
Provide local access for customer communications
Gain visibility using geo-targeted tracking metrics

Starting price

99 /
per month

Alternatives

with better value for money

Playbooks’s user interface

Ease of use rating:

Playbooks reviews

Overall rating

3.5

/5

35

Positive reviews

57

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10
Rating distribution

5

4

3

2

1

8

12

9

3

3

Pros
“I enjoyed how quickly this organization added features to their Playbooks product. They make it easy to reach out with suggestions of how they can do better.”
KY

Kyle Y.

SDR

“We have used the their Click-to-Call solution for over a year and is has been great. The Local Presence product and their tracking are especially useful and effective.”
A.

Allen ..

“Very user friendly and easy to set up plays and email templates. The prerecorded voicemails is an amazing feature.”

Verified reviewer

Anonymity request

Cons
“In my role I have metrics to hit using ISDC, and when i'm unable to do that because of functionality problems it is frustrating.”

Verified reviewer

Anonymity request

“I could go on in paragraphs to describe how terribly they've been handling our issues over the last year.”
MB

Mihai B.

IT Coordinator / Executive Assistant

“The worst system on earth. Phone system is horrendous.”
MG

Maryanne G.

Inside sales rep

Who uses Playbooks?

Based on 35 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software
Information Technology and Services
Marketing and Advertising
Computer Networking
Others

Use cases

Inside Sales
Sales Content Management
Lead Management
Predictive Dialer
Predictive Lead Scoring

Playbooks's key features

Most critical features, based on insights from Playbooks users:

Workflow management
Activity tracking
AI/Machine learning

All Playbooks features

Features rating:

API
Auto-Dialer
Business process automation
Calendar management
Call list management
Call monitoring
Call recording
Call scheduling
Call transfer
Campaign management
Communication management
Contact management
Content delivery
Content management
CRM
Dashboard
Data blending
Data discovery
Data management
Demand forecasting
Email management
Email marketing
Email templates
Email tracking
Engagement tracking
FCC compliance
For sales teams/organizations
Forecasting
FTC compliance
Gamification
Goal management
Lead capture
Lead distribution
Lead generation
Lead management
Lead qualification
List management
Modeling & simulation
Performance management
Performance metrics
Predictive analytics
Prioritization
Prospecting tools
Recommendations
Reporting/Analytics
Sales forecasting
Sales pipeline management
Sales reports
Sales trend analysis
Strategic planning
Video support

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Playbooks pricing

Value for money rating:

Starting from

99

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Playbooks price and value

Value for money rating:

To see what individual users think of Playbooks's price and value, check out the review snippets below.

“I enjoyed how quickly this organization added features to their Playbooks product. They make it easy to reach out with suggestions of how they can do better.”
KY

Kyle Y.

SDR

“We have used the their Click-to-Call solution for over a year and is has been great. The Local Presence product and their tracking are especially useful and effective.”
A.

Allen ..

Playbooks integrations (3)

Integrations rated by users

We looked at 35 user reviews to identify which products are mentioned as Playbooks integrations and how users feel about them.

Integration rating: 5.0 (1)

Everything we do on playbooks carries over to salesforce making activity and follow ups clear!

Verified reviewer profile picture

Anonymous R.

Sales Parter

Other top integrations

Playbooks support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars

Playbooks FAQs

Q. What type of pricing plans does Playbooks offer?

Playbooks has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Playbooks?

Playbooks has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Playbooks support?

Playbooks supports the following languages:
English


Q. Does Playbooks offer an API?

No, Playbooks does not have an API available.


Q. What other apps does Playbooks integrate with?

Playbooks integrates with the following applications:
Microsoft Outlook, Gmail, Salesforce Sales Cloud


Q. What level of support does Playbooks offer?

Playbooks offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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