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Voiptime Cloud Logo

Voiptime Cloud

Great contact center software for SMB and Enterprises

(3)

Voiptime Cloud Reviews

Overall rating

4.8

/5

80

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.37/10

Reviews by rating

Pros and cons

I think the ease of use and call quality is excellent as well as the recordings available right away. While setting up different list for different kind of clients to ensure work is not interrupted.
The system is reliable, call quality is excellent, lead card saves all interaction data, so it's easy to catch on the customer comunication.
Voiptime was able to offer us great service for the best price. So far I think this is the best combination of system for lead management combined with phone voip calling tool.
Interface is not very adjustable. Only desktop version of the system available, no version for mobile devices.
I need to pay separately, on different websites: for using Voiptime system and forcall tarrification.
But free products are not always good. Some important features were missing, one time we've lost a part of valuable data because of system crash.
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80 reviews

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