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Xactly Incent Pricing, Features, Reviews and Alternatives

Xactly Incent product overview

What is Xactly Incent?

Customizable dashboards give users a snapshot of their compensation, and can be displayed alongside pipeline and opportunity data when Incent is integrated with your CRM.

Key benefits of using Xactly Incent

Xactly Incent Pro is the leading cloud-based, secure sales incentive compensation solution for enterprise-class businesses. Incent Pro replaces tedious, spreadsheet-based manual processes, making any incentive compensation program easy to manage and error free.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)

Training options

Documentation
Live Online
In Person
Webinars

Xactly Incent pricing information

Value for money

3.9

/5

232

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Xactly Incent features

Functionality

3.9

/5

232
Total Features19 5 categories

Most valued features by users

Reporting/Analytics
Agency Commission
Commission Calculator
Sliding Scale Commissions
Compensation Management
Percentage Commissions
Compensation Statements
Organizational Charting

Functionality contenders

Xactly Incent users reviews

Overall rating

4.2

/5

232

Positive reviews

81%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.55/10
Rating distribution

5

4

3

2

1

96

93

32

9

2

Pros
It has also increased accuracy and transparancy of the commissions and sales. It has a great analysis tool and reporting The customer service is awesome as well.

Helen R.

My experience has improved greatly now that I have a better understanding in terms of the functions that are used by my company.

SS

Sherri S.

It is mostly intuitive and it is a great resource for the sales team. They like having a real time view of their commissions.

EC

Elizabeth C.

Cons
It is confusing, Many different categories that can be difficult to see specifically what has been earned.

PE

Pat E.

Insufficient dispute platform, currently not more than a mailbox.

MG

Mireille G.

Data never up-to-date for current month (i know this is on the data entry side more than the xactly product). Poor UI for estimating future commissions.

jk

jeff k.

Overall rating contenders

Overall Rating

it does what it says on the tin but no improvement have been implemented for years

Reviewed a year ago

Transcript

Jonathan: Hey, my name is Jonathan, I work in the software industry as a sales executive, and I'm giving...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Xactly Incent - A Great Tool for Commissions & Reports

Reviewed a year ago
Pros

I am working on Incent for almost six years now. Incent is the best tool for commission calculation. The system provides complete functionality - from credits to commissions to draws, and then running reports/analytics. It offers a lot of functions and customizations required to design complicated commission plans and calculate commissions. I like the new UI for Incent that the team rolled out a couple of months ago. Plus the new changes that the team brings are really good and make the product more usable & friendly.

Cons

At the start of the year, the system requires a kind of fresh set up, which takes quite a amount of time. While I am writing Rules, I need to create a new Order Type or Credit Type, I cannot create it from the Rules page. Instead, I have to go to the specific page to create these Order or Credit Type and then return to the Rules page to write the Rule.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Xactly is best software for Commission calculation but some process are really hard to digest

Reviewed 2 years ago

Xactly incent is nice and well-designed tool for commissions calculations.

Pros

1)Starting from User till Quota management it is too good, and does awesome job. 2)Calculation process in dependent on many factors and Xactlty supports most of them today. 3)Analytics is very good which gives clear picture of overall performance. 4)This nov-19 xactly provided free certification which I really appretiate.

Cons

1) I can not do some repetitive task in bulk, which I really do not like about this software, for e.g. i. Initial Quota creation ii.Record deletion (Quota of User, Formulas, Credit and Commission rule) 2) Incentive statements are configuration is allowed up to the extent only, but for specific needs, I cannot do that in Default statement. For e.g. If I want to change the Credit type Lable name in one of the incentive statement it does not allow and it updated all the incentive statements where the same Credit Type is used. 3)Deal by Deal commission setup is hard if we try to do it on own, always need PS team help in that. 4)Also some uploads required .CSV and some .xls file format which is really not good, always need to change the format once the files are prepared.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Xactly Better than Yesterday but still needs to keep getting better

Reviewed 2 years ago

There are things that Xactly does well and once built work very well and that makes the experience pleasurable. Xactly has a nice appearance and once we educate our sales members it is easier for them to follow. It is not intuitive and needs to be explained. Reporting is a challenge for the administrators as well as the Users.

Pros

I think that Xactly has a great look and for the standard commission practices it does well, it is highly valuable.

Cons

A few points for Xactly would be that Xactly still struggles with plan changes or multiple plan changes for an individual sales member and then struggles to manage YTD commissions for folks who have had a few plans. We struggle with gates in Xactly and since commissions are fluid, Xactly needs to be better at looking at YTD as well as monthly and quarterly for these changed folks. Xactly Analytics...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Experince

Reviewed 2 years ago
Pros

Ease of user for the end user. Don't need IT to make all configuration changes, can create formulas, rules, plans by a business admin. Reporting Integration

Cons

Would like to be able to upload data faster, we have a couple million invoice records, take about 8 hrs to load. Professional services are expensive and some of the resources are inexperienced

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Xactly is a great tool!!!

Reviewed 4 years ago

Ease of automating and reduction of manual calculations of commissions.

Pros

Pros: 1. Ability to automate data transfers from your ERP/CRM systems to Incent and data validations/calculations using DELTA without the use of manual uploads using the Excel Uploads. I recently moved from one company to another and my goal is to leverage the use of DELTA for this purpose. It gives you your nights back! 2. Organizational setup is pretty easy to upload and it is even more wonderful...

Cons

Cons: 1. Analytics: A non-intuitive tool for regular users and need a solid understanding of your data in order to build reports that can be used by administrators and sales representatives. 2. System works well with simpler plans with fewer variables. Complex plans with multiple components can drag the system and make it tricky. 3. Development of Plan Design configurations works well, but at times, due to the design of the tool, it does not fully translate the language of your code to the language of the rule development. You have to be creative to be able to think of other ways to accomplish.

Xactly Incent FAQs and common questions

Xactly Incent has the following pricing plans:
Pricing model: Subscription


Xactly Incent has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Xactly Incent supports the following languages:
English


Xactly Incent supports the following devices:
iPhone, iPad


No, Xactly Incent does not have an API available.


Xactly Incent offers the following support options:
24/7 (Live rep)

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