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Xactly Incent

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Build better comp plans to drive better performance

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Xactly Incent Pricing, Features, Reviews and Alternatives

Xactly Incent FAQs

Q. What type of pricing plans does Xactly Incent offer?

Xactly Incent has the following pricing plans:
Starting from: $1.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Xactly Incent?

Xactly Incent has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Xactly Incent support?

Xactly Incent supports the following languages:
Chinese (Simplified), Chinese (Traditional), Czech, Dutch, English, French, German, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Slovak, Spanish, Swedish


Q. Does Xactly Incent support mobile devices?

Xactly Incent supports the following devices:
iPad, iPhone


Q. Does Xactly Incent offer an API?

No, Xactly Incent does not have an API available.


Q. What level of support does Xactly Incent offer?

Xactly Incent offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support

Xactly Incent product overview

Price starts from

1

Per month

What is Xactly Incent?

Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent, customers are able to:

Key benefits of using Xactly Incent

* Flexible compensation plan design: Create and manage any type of commission plan with reusable elements like rules, quotas and rate tables.
* Reporting and customizable dashboards: Over 100 out-of-the-box reports and personalized dashboards to track sales and plan performance.
* Plan document and workflow management: Configure, track, and manage compensation processes.
* Sales rep and manager dashboards: Increase rep productivity and trust with on-demand visibility into their commissions and payouts.
* Incentive statements: Get detailed incentive statements for transparency and visibility at the individual or team level.
* Commission estimator: Make it easy for your team to see how much they can earn based on opportunities.
* Incentive plan summaries: Provide reps with a holistic view into their individual plans with summaries that include plan quotas, commission rates, SPIF programs and more.
* ICM mobile visibility (TR option)
* Powerful data integrations: Integrate with virtually any CRM, ERP, or HCM, like Salesforce, Microsoft Dynamics and Netsuite.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Knowledge Base
Email/Help Desk
Phone Support

Training options

Live Online
Documentation
In Person
Webinars
Videos

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Starting from

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Why am I seeing this?

Xactly Incent pricing information

Value for money

3.9

/5

249

Starting from

1

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Xactly Incent features

Functionality

3.9

/5

249

Total features

21

8 categories

Most valued features by users

Data Import/Export
Reporting/Analytics
Agency Commission
Audit Management
Bonus Management
Commission Calculator
Commission Management
Commission Scheduling

Functionality contenders

Xactly Incent users reviews

Overall Rating

4.2

/5

249

Positive reviews

82

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.68/10
Rating distribution

5

4

3

2

1

108

97

32

10

2

Pros
It has also increased accuracy and transparancy of the commissions and sales. It has a great analysis tool and reporting The customer service is awesome as well.
My experience has improved greatly now that I have a better understanding in terms of the functions that are used by my company.
It is mostly intuitive and it is a great resource for the sales team. They like having a real time view of their commissions.
Cons
It is confusing, Many different categories that can be difficult to see specifically what has been earned.
Insufficient dispute platform, currently not more than a mailbox.
Data never up-to-date for current month (i know this is on the data entry side more than the xactly product). Poor UI for estimating future commissions.

Overall rating contenders

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David M.

Sr. Compensation Analyst

Biotechnology, 1,001-5,000 employees

Review source

Overall Rating

Xactly - a Worthwhile investment

Reviewed a year ago

Transcript

David M.: My name is David. I'm a senior sales compensation analyst. I give Xactly a five out of five....

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Yonatan W.

Head of Sales

Computer Software, 51-200 employees

Review source

Overall Rating

it does what it says on the tin but no improvement have been implemented for years

Reviewed 3 years ago

Transcript

Jonathan: Hey, my name is Jonathan, I work in the software industry as a sales executive, and I'm giving...

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Katherine H.

Computer Software, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Growing Company Requiring Automation, Xactly Meets Requirements!

Reviewed 6 years ago
Pros

Great tool overall. For a company that was about 200 sales reps along with SEs, CSMs, CAMs...to generate plan documents for, this tool was a game changer as it was much more automated compared to the excel files we had to send out and receive back in email after approval. Automation was key to any vendors we were reviewing as we were a start up that was quickly growing. eXactly met these requirements amongst others.

Cons

While very flexible, there are times where it didnt accommodate various SPIFF programs which was no biggy as these programs only run for month or quarter at most which we were able to manually process.

KP
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Kauvshika P.

Financial Services, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Xactly Commission Tool

Reviewed 4 years ago

I do like my experience working with Xactly. The support team do not understand my inquire that is the issue, I think its best if they pick up the phone and call us with issues that we are having with using the Xactly. This would help resolve the issue faster than waiting for a week to get issue resolved.

Pros

I use this tool everyday for adjustment in Xactly for my job. Its easy to understand and I like the feature of download to see the detail. The orders/orders tab I use everyday and I like the fact I understand the breakdown of credits and commissions.

Cons

I don't like how the error message does not explain the reason to why certain tool didn't work when we are done uploading our order. At times uploading the payment doesn't show on the incentive for the rep statement. I had that issue couple of times where I do a upload of payment and the message said it went through but when checking on reps statement its not displayed.

HH
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Hanna H.

Computer & Network Security, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Incentives for sales reps work ok, but the administration side could be improved

Reviewed 6 years ago
Pros

1) Incent is visually well structured 2) Basics are included and straight forward, so administration od the basic functions is not difficult (a lot also depends on the consultant and the configuration)

Cons

1) Building reports with Analytics is difficult (very long lists of similar fields to choose from; Putting on filters and aggregating is not straight forward etc); 2) You need to wait for data to refresh in analytics at least two hours; 3) Commission plan functions should be improved (at least 3 issued by our team this year about it - workflows; viewing and approving) 4) The manual included in Help could be more detailed/clearer (e.x. answer about how draws behave when a rep is changing position is confusing to me) 5) I think there Xactly has potential - it feels like there are more functionalities to utilize, but we're not aware of their existence (that was my impression after a call with Xactly reps) 6) Xactly can be slow at times 7) Standard draws section is very limited

RW
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Robert W.

Computer Software, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

This is Xactly what we needed for Sales Compensation

Reviewed 5 years ago

Xactly is a complex system that gives users the ability to simplify their End to End Sales Compensation processes. I've used the system across two very different companies over the past 5 years. I was involved with multiple implementations and integrations and feel that Xactly was a great solution for the majority of the problems we faced on a day to day basis. Once I took some classes and got plenty...

Pros

The software is very robust and can handle a lot. It also has very user friendly user interfaces for the sales team.

Cons

It lacks consistency in usability across the platform, but they are working on this in their regular enhancements.

LK
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Luke K.

Information Technology and Services, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Xactly Incent Review

Reviewed 4 years ago

Overall the experience is been pretty good. All the customer success managers have been attentive and really seem to want to know our needs as well as wanting to make Xactly as easy to use as possible.

Pros

I love the fact that this product can retain years of data so a user/admin can go into any particular year/month and look up commission payouts, clawbacks, adjustments, etc. This is such a nice feature that I don't have to store any of that information on my computer.

Cons

Lack of tech response. There have been a few times where we were in a time crunch for tech support and we never received it in time. A specific example of this... A new admin accidentally uploaded several hundred batches into the system (Why is there a mass upload function, but not a mass delete function for this?) and we reached out to tech support to remove them all, but we didn't hear from them in time before the pay period needed to be closed so we spent 20+ man hours manually deleting them one by one.

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