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Our relationship with Kandji is great. We are excited to keep working with them into the era of Big Sur and Apple Silicon Macs.
At times, configuration of the blueprints can be confusing.
We love everything from internal management all the way to UI and how Kandji is so appealing and easy for non-technical users.
It's a shame Kandji didn't quite align with our SSO requirements.
The software continues to impress and serve us well on a daily basis, and the support teams have always been there if we had any issues. Awesome work, can't wait to see where else Kandji goes.
There are definitely some features missing that I used in JAMF, but nothing that Kandji doesn't have a solution for one way or another.
They are more than willing to figure out exactly what you are trying to do and provide insight and help so that you can accomplish your goals.
There is no native environment wide reporting capabilities.
I've always gotten quick, personable & knowledgeable support. I like that the software is similar in how you would use as Mac - very intuitive and the interface is so beautifully simplistic.
Kandji has an incredibly user-friendly interface that I absolutely love. It makes pushing updates seamless and allowed my org to quickly regain control of all of its unenrolled devices.
The tool fits our organization well. Once we got used to the Apple Device Manager Integration and how blueprints worked, we quickly made good progress through our list of requirements.
The sales process was efficient, and in the few instances where I've needed support, the team have been responsive and have gone out of the way to help.
Working with the Kandji team, you can tell they are among the best at Apple device management. The level of effort and care the Kandji team puts into deployment and support is setting a new standard.
I have never had to do that with Kandji. The dashboard is really easy to use and allows you to do some incredibly powerful things with minimal training on Kandji itself.
The support team has been proactive, not just throughout the onboarding process, but throughout the process.
Kandji lets me enforce and monitor those things and many other best practices that save us from downtime, which costs billable hours.
The interface is intuitive and has allowed us to easily manage a rapidly growing fleet of macOS devices as well as a few iOS/tvOS devices.
Kandji definitely doesn't have the most features available as competitors, but for the price it's great. I could see a lot of smaller companies using Kandji.
Our relationship with Kandji is great. We are excited to keep working with them into the era of Big Sur and Apple Silicon Macs.
At times, configuration of the blueprints can be confusing.
We love everything from internal management all the way to UI and how Kandji is so appealing and easy for non-technical users.
It's a shame Kandji didn't quite align with our SSO requirements.
The software continues to impress and serve us well on a daily basis, and the support teams have always been there if we had any issues. Awesome work, can't wait to see where else Kandji goes.
There are definitely some features missing that I used in JAMF, but nothing that Kandji doesn't have a solution for one way or another.
They are more than willing to figure out exactly what you are trying to do and provide insight and help so that you can accomplish your goals.
There is no native environment wide reporting capabilities.
I've always gotten quick, personable & knowledgeable support. I like that the software is similar in how you would use as Mac - very intuitive and the interface is so beautifully simplistic.
Kandji has an incredibly user-friendly interface that I absolutely love. It makes pushing updates seamless and allowed my org to quickly regain control of all of its unenrolled devices.
The tool fits our organization well. Once we got used to the Apple Device Manager Integration and how blueprints worked, we quickly made good progress through our list of requirements.
The sales process was efficient, and in the few instances where I've needed support, the team have been responsive and have gone out of the way to help.
Working with the Kandji team, you can tell they are among the best at Apple device management. The level of effort and care the Kandji team puts into deployment and support is setting a new standard.
I have never had to do that with Kandji. The dashboard is really easy to use and allows you to do some incredibly powerful things with minimal training on Kandji itself.
The support team has been proactive, not just throughout the onboarding process, but throughout the process.
Kandji lets me enforce and monitor those things and many other best practices that save us from downtime, which costs billable hours.
The interface is intuitive and has allowed us to easily manage a rapidly growing fleet of macOS devices as well as a few iOS/tvOS devices.
Kandji definitely doesn't have the most features available as competitors, but for the price it's great. I could see a lot of smaller companies using Kandji.
Our relationship with Kandji is great. We are excited to keep working with them into the era of Big Sur and Apple Silicon Macs.
At times, configuration of the blueprints can be confusing.
We love everything from internal management all the way to UI and how Kandji is so appealing and easy for non-technical users.
It's a shame Kandji didn't quite align with our SSO requirements.
The software continues to impress and serve us well on a daily basis, and the support teams have always been there if we had any issues. Awesome work, can't wait to see where else Kandji goes.
There are definitely some features missing that I used in JAMF, but nothing that Kandji doesn't have a solution for one way or another.
They are more than willing to figure out exactly what you are trying to do and provide insight and help so that you can accomplish your goals.
There is no native environment wide reporting capabilities.
I've always gotten quick, personable & knowledgeable support. I like that the software is similar in how you would use as Mac - very intuitive and the interface is so beautifully simplistic.
Kandji has an incredibly user-friendly interface that I absolutely love. It makes pushing updates seamless and allowed my org to quickly regain control of all of its unenrolled devices.
The tool fits our organization well. Once we got used to the Apple Device Manager Integration and how blueprints worked, we quickly made good progress through our list of requirements.
The sales process was efficient, and in the few instances where I've needed support, the team have been responsive and have gone out of the way to help.
Working with the Kandji team, you can tell they are among the best at Apple device management. The level of effort and care the Kandji team puts into deployment and support is setting a new standard.
I have never had to do that with Kandji. The dashboard is really easy to use and allows you to do some incredibly powerful things with minimal training on Kandji itself.
The support team has been proactive, not just throughout the onboarding process, but throughout the process.
Kandji lets me enforce and monitor those things and many other best practices that save us from downtime, which costs billable hours.
The interface is intuitive and has allowed us to easily manage a rapidly growing fleet of macOS devices as well as a few iOS/tvOS devices.
Kandji definitely doesn't have the most features available as competitors, but for the price it's great. I could see a lot of smaller companies using Kandji.
Pros and Cons from JumpCloud Directory Platform users
+15
Not only is their entire team from sales, to customer success, to engineering, to support amazing, they are very fast to jump on any issues or features you are interested in to help.
Still missing some functionality that we need as an organization.
Easy integration with my UniFi (UID) service. Amazing UI and perfect documentation.
At times the instructions can seem vague and maybe presume too much.
JumpCloud is by far the best solution for those smaller businesses that don't have the time or the budget for a dedicated IT team.
Not having to maintain an internal LDAP directory has been a substantial burden that was lifted by JumpCloud.
I have been very happy with the price and reliability of the services that I need from JumpCloud. I don't use them all, but what I do use, I use extensively.
Importing users from Gsuite which was the main system that housed all our users centrally was simple, albeit lacking granular import options (such as ignore mailgroups etc).
JumpCloud has helped Octane solve so many issues that I didn't even know I needed to solve. And on top of that their support team and our account manager are the absolute best.
Fantastic replacement for active directory and moving your on-premise IT infrastructure into the cloud.
Jumpclouds offering has great features and helps simplify the central user management issue we had.
The services are very good and I only remember one incident that directly affected me, but the jumpcloud support resolved it quickly.
The product has constantly been improving over the 2 years we have used it. Set-up is fairly easy and it was pretty simple to roll-out.
Ease of use for SMB's, changes are reflected instantly, free for up to 10 users forever makes trialing trivial, and MDM features across Windows and Macs are uniquely useful.
This software was very easy to use and set up. Customer Service was great during the set up process.
Great UI, self explanatory, fast and works in almost any browser (desktop and mobile). The ease of use is incredible.
Jumcloud is really easy to use. About implementation perspective - It has all type documentation to integrate with any kind of applications.
Our inquiries are responded to quickly, and we are kept in the loop on a monthly basis, or more frequently if necessary, of any changes and what the roadmap looks like.
Not only is their entire team from sales, to customer success, to engineering, to support amazing, they are very fast to jump on any issues or features you are interested in to help.
Still missing some functionality that we need as an organization.
Easy integration with my UniFi (UID) service. Amazing UI and perfect documentation.
At times the instructions can seem vague and maybe presume too much.
JumpCloud is by far the best solution for those smaller businesses that don't have the time or the budget for a dedicated IT team.
Not having to maintain an internal LDAP directory has been a substantial burden that was lifted by JumpCloud.
I have been very happy with the price and reliability of the services that I need from JumpCloud. I don't use them all, but what I do use, I use extensively.
Importing users from Gsuite which was the main system that housed all our users centrally was simple, albeit lacking granular import options (such as ignore mailgroups etc).
JumpCloud has helped Octane solve so many issues that I didn't even know I needed to solve. And on top of that their support team and our account manager are the absolute best.
Fantastic replacement for active directory and moving your on-premise IT infrastructure into the cloud.
Jumpclouds offering has great features and helps simplify the central user management issue we had.
The services are very good and I only remember one incident that directly affected me, but the jumpcloud support resolved it quickly.
The product has constantly been improving over the 2 years we have used it. Set-up is fairly easy and it was pretty simple to roll-out.
Ease of use for SMB's, changes are reflected instantly, free for up to 10 users forever makes trialing trivial, and MDM features across Windows and Macs are uniquely useful.
This software was very easy to use and set up. Customer Service was great during the set up process.
Great UI, self explanatory, fast and works in almost any browser (desktop and mobile). The ease of use is incredible.
Jumcloud is really easy to use. About implementation perspective - It has all type documentation to integrate with any kind of applications.
Our inquiries are responded to quickly, and we are kept in the loop on a monthly basis, or more frequently if necessary, of any changes and what the roadmap looks like.
Not only is their entire team from sales, to customer success, to engineering, to support amazing, they are very fast to jump on any issues or features you are interested in to help.
Still missing some functionality that we need as an organization.
Easy integration with my UniFi (UID) service. Amazing UI and perfect documentation.
At times the instructions can seem vague and maybe presume too much.
JumpCloud is by far the best solution for those smaller businesses that don't have the time or the budget for a dedicated IT team.
Not having to maintain an internal LDAP directory has been a substantial burden that was lifted by JumpCloud.
I have been very happy with the price and reliability of the services that I need from JumpCloud. I don't use them all, but what I do use, I use extensively.
Importing users from Gsuite which was the main system that housed all our users centrally was simple, albeit lacking granular import options (such as ignore mailgroups etc).
JumpCloud has helped Octane solve so many issues that I didn't even know I needed to solve. And on top of that their support team and our account manager are the absolute best.
Fantastic replacement for active directory and moving your on-premise IT infrastructure into the cloud.
Jumpclouds offering has great features and helps simplify the central user management issue we had.
The services are very good and I only remember one incident that directly affected me, but the jumpcloud support resolved it quickly.
The product has constantly been improving over the 2 years we have used it. Set-up is fairly easy and it was pretty simple to roll-out.
Ease of use for SMB's, changes are reflected instantly, free for up to 10 users forever makes trialing trivial, and MDM features across Windows and Macs are uniquely useful.
This software was very easy to use and set up. Customer Service was great during the set up process.
Great UI, self explanatory, fast and works in almost any browser (desktop and mobile). The ease of use is incredible.
Jumcloud is really easy to use. About implementation perspective - It has all type documentation to integrate with any kind of applications.
Our inquiries are responded to quickly, and we are kept in the loop on a monthly basis, or more frequently if necessary, of any changes and what the roadmap looks like.
Its ease of use and effective accessibility management make it one of the best identity management platforms. It has the ability to sync users from directories like G suite and Workday.
Password retrieval for overall program locks you out after too many unsuccessful log in attempts. This is a bit frustrating.
OneLogin is a great product and is very easy to use. It makes generating good passwords easy and it is also easy to copy and share passwords when needed.
The biggest disadvantage is, If the common platform faces the server issue, the access to all other software also fails.
Straightforward to use and great helps from their support team. Connecting to HR tools makes it the best to use.
The mobile app is so bad. It is almost impossible to switch between tasks.
OneLogin is super easy to integrate with our primary identity provider, Active Directory. It allows for users to change their passwords without having it be a huge and complicated process.
Sometimes it is difficult to login on different devices.
Great way to unify your enterprise credentials, with a really good Chrome extension.
It feels good to have strong passwords in a tool the can keep track of them.
OneLogin makes it very easy to login to a suite of internal tools from either desktop or mobile. I am particularly impressed with its integration with Slack.
The login timeout (to keep my information secure) means I use this product multiple times per day. The OneLogin home screen is customizable, showing a beautiful photo of my campus.
I like that its so flawless you don't feel its presence yet assured of security.
Easy to deploy and a cost effective SSO solution.
Ease of use - My company uses OneLogin as the authentication software for access to our internal portal. It's really easy to use and it syncs well with DUO.
The documentation is very clear and the support is very helpful. The most cutting edge is whem comes to price where Onelogin is way way cheaper than most of its competitors.
The customer service is quick to respond and is very knowledgeable of both the front and back-end development of the software. Easy to use and set up was extremely quick.
Downloading the app to my phone is easy. It integrates with Apple Watch for quick authentication.
Its ease of use and effective accessibility management make it one of the best identity management platforms. It has the ability to sync users from directories like G suite and Workday.
Password retrieval for overall program locks you out after too many unsuccessful log in attempts. This is a bit frustrating.
OneLogin is a great product and is very easy to use. It makes generating good passwords easy and it is also easy to copy and share passwords when needed.
The biggest disadvantage is, If the common platform faces the server issue, the access to all other software also fails.
Straightforward to use and great helps from their support team. Connecting to HR tools makes it the best to use.
The mobile app is so bad. It is almost impossible to switch between tasks.
OneLogin is super easy to integrate with our primary identity provider, Active Directory. It allows for users to change their passwords without having it be a huge and complicated process.
Sometimes it is difficult to login on different devices.
Great way to unify your enterprise credentials, with a really good Chrome extension.
It feels good to have strong passwords in a tool the can keep track of them.
OneLogin makes it very easy to login to a suite of internal tools from either desktop or mobile. I am particularly impressed with its integration with Slack.
The login timeout (to keep my information secure) means I use this product multiple times per day. The OneLogin home screen is customizable, showing a beautiful photo of my campus.
I like that its so flawless you don't feel its presence yet assured of security.
Easy to deploy and a cost effective SSO solution.
Ease of use - My company uses OneLogin as the authentication software for access to our internal portal. It's really easy to use and it syncs well with DUO.
The documentation is very clear and the support is very helpful. The most cutting edge is whem comes to price where Onelogin is way way cheaper than most of its competitors.
The customer service is quick to respond and is very knowledgeable of both the front and back-end development of the software. Easy to use and set up was extremely quick.
Downloading the app to my phone is easy. It integrates with Apple Watch for quick authentication.
Its ease of use and effective accessibility management make it one of the best identity management platforms. It has the ability to sync users from directories like G suite and Workday.
Password retrieval for overall program locks you out after too many unsuccessful log in attempts. This is a bit frustrating.
OneLogin is a great product and is very easy to use. It makes generating good passwords easy and it is also easy to copy and share passwords when needed.
The biggest disadvantage is, If the common platform faces the server issue, the access to all other software also fails.
Straightforward to use and great helps from their support team. Connecting to HR tools makes it the best to use.
The mobile app is so bad. It is almost impossible to switch between tasks.
OneLogin is super easy to integrate with our primary identity provider, Active Directory. It allows for users to change their passwords without having it be a huge and complicated process.
Sometimes it is difficult to login on different devices.
Great way to unify your enterprise credentials, with a really good Chrome extension.
It feels good to have strong passwords in a tool the can keep track of them.
OneLogin makes it very easy to login to a suite of internal tools from either desktop or mobile. I am particularly impressed with its integration with Slack.
The login timeout (to keep my information secure) means I use this product multiple times per day. The OneLogin home screen is customizable, showing a beautiful photo of my campus.
I like that its so flawless you don't feel its presence yet assured of security.
Easy to deploy and a cost effective SSO solution.
Ease of use - My company uses OneLogin as the authentication software for access to our internal portal. It's really easy to use and it syncs well with DUO.
The documentation is very clear and the support is very helpful. The most cutting edge is whem comes to price where Onelogin is way way cheaper than most of its competitors.
The customer service is quick to respond and is very knowledgeable of both the front and back-end development of the software. Easy to use and set up was extremely quick.
Downloading the app to my phone is easy. It integrates with Apple Watch for quick authentication.
I love the ease of connecting to a users machine. I love the ease in packaging the software.
It should not pop up in the center of the screen and disturb their work.
Implementation was easy, patching is a breeze, software deployment is improving, notifications and customization of queries and reporting has been fantastic.
Our company had a problem with management of users working from home.
Their customer service was also excellent. They were very quick to respond, always available to help, and good people all around.
Cuts down on the time it takes to resolve problems.
Patch manager drastically improved the maintenance of our organization's devices by providing a quick and easy method to keep computers healthy and up to date.
Syxsense makes sense if you are a small company who needs almost one stop management.
The sales team worked with me on cost to meet our desired budget and support has been nothing short of great.
Overall I would recommend this for anyone trying to stay on top of the security element of their network. Its is an essential tool for any IT Department.
The product is exactly what we were looking for from a patch management solution. It is flexible, salable and cost effective as well as easy to manage and maintain.
The customer support has been great and so has the training.
The ease of running patches, pushing software to remote computers and the remote feature in Syxsense are the key factors that I liked about the product.
Overall, the product is helping us save time, and be more efficient when it comes to patch management.
We really like the user friendly interface. It gives us a quick view of all of our devices and access to them using the remote control element.
Easily check health status of devices. User friendly and globally accessible web interface.
I love the ease of connecting to a users machine. I love the ease in packaging the software.
It should not pop up in the center of the screen and disturb their work.
Implementation was easy, patching is a breeze, software deployment is improving, notifications and customization of queries and reporting has been fantastic.
Our company had a problem with management of users working from home.
Their customer service was also excellent. They were very quick to respond, always available to help, and good people all around.
Cuts down on the time it takes to resolve problems.
Patch manager drastically improved the maintenance of our organization's devices by providing a quick and easy method to keep computers healthy and up to date.
Syxsense makes sense if you are a small company who needs almost one stop management.
The sales team worked with me on cost to meet our desired budget and support has been nothing short of great.
Overall I would recommend this for anyone trying to stay on top of the security element of their network. Its is an essential tool for any IT Department.
The product is exactly what we were looking for from a patch management solution. It is flexible, salable and cost effective as well as easy to manage and maintain.
The customer support has been great and so has the training.
The ease of running patches, pushing software to remote computers and the remote feature in Syxsense are the key factors that I liked about the product.
Overall, the product is helping us save time, and be more efficient when it comes to patch management.
We really like the user friendly interface. It gives us a quick view of all of our devices and access to them using the remote control element.
Easily check health status of devices. User friendly and globally accessible web interface.
I love the ease of connecting to a users machine. I love the ease in packaging the software.
It should not pop up in the center of the screen and disturb their work.
Implementation was easy, patching is a breeze, software deployment is improving, notifications and customization of queries and reporting has been fantastic.
Our company had a problem with management of users working from home.
Their customer service was also excellent. They were very quick to respond, always available to help, and good people all around.
Cuts down on the time it takes to resolve problems.
Patch manager drastically improved the maintenance of our organization's devices by providing a quick and easy method to keep computers healthy and up to date.
Syxsense makes sense if you are a small company who needs almost one stop management.
The sales team worked with me on cost to meet our desired budget and support has been nothing short of great.
Overall I would recommend this for anyone trying to stay on top of the security element of their network. Its is an essential tool for any IT Department.
The product is exactly what we were looking for from a patch management solution. It is flexible, salable and cost effective as well as easy to manage and maintain.
The customer support has been great and so has the training.
The ease of running patches, pushing software to remote computers and the remote feature in Syxsense are the key factors that I liked about the product.
Overall, the product is helping us save time, and be more efficient when it comes to patch management.
We really like the user friendly interface. It gives us a quick view of all of our devices and access to them using the remote control element.
Easily check health status of devices. User friendly and globally accessible web interface.
The integration with a lot of the core services we use made this a clear winner when reviewing. The ongoing communication from the team allows us to be confident in how the product is working.
We failed an audit because didn't provide the raw logs for the duration that we needed it. Perch is a simple basic alerting that sometimes fails to alert.
The Perch team has been fantastic with helping us get setup with our SIEM solution. Questions were answered promptly, and issues handled and taken care of.
The only con is that it's too bad we need a service such as this.
Great benefits with insight into information we would not have had otherwise. Great team and the desire to provide excellent customer service.
For a novice to perchybana, custom searches can be difficult.
The team at Perch is very helpful and SUPER easy to work with. Support is a pleasure to work with and will always find a solution quickly.
Couple times I've had to power cycle network sensors because they go offline. They come right back up after that.
It works well, has great integration support, easy to deploy and manage, and the company is great to work with and provides awesome support.
Our team has always been impressed with the team from Perch and their knowledge of the product and their willingness to help has always been Top Notch.
The staff are all super helpful, the software works as intended, and the analysts are responsive. Lots of KB articles already written up make my life easy.
It could be designing a query or dashboard to help finding a specific record. Also the constant improvement to the platform is great.
To be quite honest they have built a tool that anyone could build but they are selling the community and their willingness to continue to improve upon their tool.
Additionally, this solution seamlessly combines NDR and SIEM into one slick easy to use and navigate solution portal.
Easy of implementation and the setup of the appliances at each location is great. The web portal reduces our overhead and maintenance cost.
Perch has a very tight community and clearly built by people with great security experience.
Their network sensors take in data from various feeds (like FS-ISAC) to look out for trending indicators of compromise in your business sector. Web interface is very intuitive and clean.
MSP friendly threat detection. This space is filled with solutions designed for large enterprises, which is out of reach for a lot of typical MSP customer sizes and budgets.
The integration with a lot of the core services we use made this a clear winner when reviewing. The ongoing communication from the team allows us to be confident in how the product is working.
We failed an audit because didn't provide the raw logs for the duration that we needed it. Perch is a simple basic alerting that sometimes fails to alert.
The Perch team has been fantastic with helping us get setup with our SIEM solution. Questions were answered promptly, and issues handled and taken care of.
The only con is that it's too bad we need a service such as this.
Great benefits with insight into information we would not have had otherwise. Great team and the desire to provide excellent customer service.
For a novice to perchybana, custom searches can be difficult.
The team at Perch is very helpful and SUPER easy to work with. Support is a pleasure to work with and will always find a solution quickly.
Couple times I've had to power cycle network sensors because they go offline. They come right back up after that.
It works well, has great integration support, easy to deploy and manage, and the company is great to work with and provides awesome support.
Our team has always been impressed with the team from Perch and their knowledge of the product and their willingness to help has always been Top Notch.
The staff are all super helpful, the software works as intended, and the analysts are responsive. Lots of KB articles already written up make my life easy.
It could be designing a query or dashboard to help finding a specific record. Also the constant improvement to the platform is great.
To be quite honest they have built a tool that anyone could build but they are selling the community and their willingness to continue to improve upon their tool.
Additionally, this solution seamlessly combines NDR and SIEM into one slick easy to use and navigate solution portal.
Easy of implementation and the setup of the appliances at each location is great. The web portal reduces our overhead and maintenance cost.
Perch has a very tight community and clearly built by people with great security experience.
Their network sensors take in data from various feeds (like FS-ISAC) to look out for trending indicators of compromise in your business sector. Web interface is very intuitive and clean.
MSP friendly threat detection. This space is filled with solutions designed for large enterprises, which is out of reach for a lot of typical MSP customer sizes and budgets.
The integration with a lot of the core services we use made this a clear winner when reviewing. The ongoing communication from the team allows us to be confident in how the product is working.
We failed an audit because didn't provide the raw logs for the duration that we needed it. Perch is a simple basic alerting that sometimes fails to alert.
The Perch team has been fantastic with helping us get setup with our SIEM solution. Questions were answered promptly, and issues handled and taken care of.
The only con is that it's too bad we need a service such as this.
Great benefits with insight into information we would not have had otherwise. Great team and the desire to provide excellent customer service.
For a novice to perchybana, custom searches can be difficult.
The team at Perch is very helpful and SUPER easy to work with. Support is a pleasure to work with and will always find a solution quickly.
Couple times I've had to power cycle network sensors because they go offline. They come right back up after that.
It works well, has great integration support, easy to deploy and manage, and the company is great to work with and provides awesome support.
Our team has always been impressed with the team from Perch and their knowledge of the product and their willingness to help has always been Top Notch.
The staff are all super helpful, the software works as intended, and the analysts are responsive. Lots of KB articles already written up make my life easy.
It could be designing a query or dashboard to help finding a specific record. Also the constant improvement to the platform is great.
To be quite honest they have built a tool that anyone could build but they are selling the community and their willingness to continue to improve upon their tool.
Additionally, this solution seamlessly combines NDR and SIEM into one slick easy to use and navigate solution portal.
Easy of implementation and the setup of the appliances at each location is great. The web portal reduces our overhead and maintenance cost.
Perch has a very tight community and clearly built by people with great security experience.
Their network sensors take in data from various feeds (like FS-ISAC) to look out for trending indicators of compromise in your business sector. Web interface is very intuitive and clean.
MSP friendly threat detection. This space is filled with solutions designed for large enterprises, which is out of reach for a lot of typical MSP customer sizes and budgets.
We love that it's very user friendly and easy to navigate the interfaces.
The main issue I can think of for the software is that the errors are not always informative. You have to contact support because the errors are sometimes ambiguous.
Ultimately, I've been very happy. The pricing is right and the backups have been effective.
Can be challenging to troubleshoot problems when backups fail.
Great support when needed and easy to navigate through. Love that we can also backup to a cold copy on external hard drives.
The only bad part really is the cost. Priced out of reach for a lot of the SMB market.
I like the tie to my storage, and how easy it backs up and restores medium to small size vm's.
It can struggle with large(7+TB) data sets, but then what doesn't.
Easy and intuitive to use, fast to set up and great customer support. Easy to manage, all you need is to check your email and make sure everything is green.
It is a solid offering at a much better price than some rather well-known alternatives.
I loved the backup scheduling and recovery about this software.
The interface on the software looks like it was well thought out. The software integrates with vsphere easily and backups/restores are easy to manage.
Unitrends its a enterprise feature backup solution with ease of use and quick implementation.
Consistent performance and very responsive customer support.
It help me in preventing data loss and precise data backup of my firm.
I like the fact that it integrates very easy with a vmware virtual enviroment. Before Unitrends we had other backup solution but it did not give us the flexibility that we needed.
The implementation is very easy, the solution work out of the box without problem. To schedule a backup is very easy and you can do it with a couple of click, and also the restoration.
The interface is very easy to use you can find every option in a simple screen. You don't have to go to different places to set up a backup.
We love that it's very user friendly and easy to navigate the interfaces.
The main issue I can think of for the software is that the errors are not always informative. You have to contact support because the errors are sometimes ambiguous.
Ultimately, I've been very happy. The pricing is right and the backups have been effective.
Can be challenging to troubleshoot problems when backups fail.
Great support when needed and easy to navigate through. Love that we can also backup to a cold copy on external hard drives.
The only bad part really is the cost. Priced out of reach for a lot of the SMB market.
I like the tie to my storage, and how easy it backs up and restores medium to small size vm's.
It can struggle with large(7+TB) data sets, but then what doesn't.
Easy and intuitive to use, fast to set up and great customer support. Easy to manage, all you need is to check your email and make sure everything is green.
It is a solid offering at a much better price than some rather well-known alternatives.
I loved the backup scheduling and recovery about this software.
The interface on the software looks like it was well thought out. The software integrates with vsphere easily and backups/restores are easy to manage.
Unitrends its a enterprise feature backup solution with ease of use and quick implementation.
Consistent performance and very responsive customer support.
It help me in preventing data loss and precise data backup of my firm.
I like the fact that it integrates very easy with a vmware virtual enviroment. Before Unitrends we had other backup solution but it did not give us the flexibility that we needed.
The implementation is very easy, the solution work out of the box without problem. To schedule a backup is very easy and you can do it with a couple of click, and also the restoration.
The interface is very easy to use you can find every option in a simple screen. You don't have to go to different places to set up a backup.
We love that it's very user friendly and easy to navigate the interfaces.
The main issue I can think of for the software is that the errors are not always informative. You have to contact support because the errors are sometimes ambiguous.
Ultimately, I've been very happy. The pricing is right and the backups have been effective.
Can be challenging to troubleshoot problems when backups fail.
Great support when needed and easy to navigate through. Love that we can also backup to a cold copy on external hard drives.
The only bad part really is the cost. Priced out of reach for a lot of the SMB market.
I like the tie to my storage, and how easy it backs up and restores medium to small size vm's.
It can struggle with large(7+TB) data sets, but then what doesn't.
Easy and intuitive to use, fast to set up and great customer support. Easy to manage, all you need is to check your email and make sure everything is green.
It is a solid offering at a much better price than some rather well-known alternatives.
I loved the backup scheduling and recovery about this software.
The interface on the software looks like it was well thought out. The software integrates with vsphere easily and backups/restores are easy to manage.
Unitrends its a enterprise feature backup solution with ease of use and quick implementation.
Consistent performance and very responsive customer support.
It help me in preventing data loss and precise data backup of my firm.
I like the fact that it integrates very easy with a vmware virtual enviroment. Before Unitrends we had other backup solution but it did not give us the flexibility that we needed.
The implementation is very easy, the solution work out of the box without problem. To schedule a backup is very easy and you can do it with a couple of click, and also the restoration.
The interface is very easy to use you can find every option in a simple screen. You don't have to go to different places to set up a backup.
Pros and Cons from Acronis Cyber Protect Cloud users
+15
Acronis has been easy to configure and reliable for offsite backup solution. The ability to integrate with RMM solutions has been greatly beneficial for our company and the companies we support.
Inability to ignore bad sectors for clone activities. Only during backup operations.
I have Fiber internet now and the upload of data to the cloud backup service is super quick and reliable. Restoring a backup was super helpful recently even though I had only lost a single file.
Sometimes the error messages I receive from a failed backup are a little confusing/unclear.
We love the fact that its cost is based on space used and not how many agents there are. We have some clients that have very little data but lots of agents, so this works perfectly.
Acronis support has been awful. Still don't have integration with ConnectWise working.
The reliability of the offsite backups, ease of restoration, and consistency of backups make this product one of the top on our list.
We put in tickets and it takes days to get responses. Probably the worst customer service we've ever experienced.
The customer support is awesome, they will help you right away once you have a chat or ticket open.
With the vast amount of different cloud-services it can really be hard to pick the right one.
The user interface has improved the most. Easy to handle and clean designed, you will find what you are looking for.
Ease of setup and configuration is a huge plus. Being able to configure different jobs with bandwidth throttling is also a huge positive.
Ease of use, brand reputation, reliability of product.
Love the integration with Connectwise Automate.
The UI is fairly easy to navigate. Pricing decent, and it's nice to be able to back up multiple devices sharing one quota.
Other backup programs save data in the same formats that are used daily, therefore the restore action is straightforward and simple.
Very easy to set up and to start backing up your data and your files. A usually highly rated product.
The 500GB should really be sufficient as a private person an their policies on data-protection are transparent and clear.
Acronis has been easy to configure and reliable for offsite backup solution. The ability to integrate with RMM solutions has been greatly beneficial for our company and the companies we support.
Inability to ignore bad sectors for clone activities. Only during backup operations.
I have Fiber internet now and the upload of data to the cloud backup service is super quick and reliable. Restoring a backup was super helpful recently even though I had only lost a single file.
Sometimes the error messages I receive from a failed backup are a little confusing/unclear.
We love the fact that its cost is based on space used and not how many agents there are. We have some clients that have very little data but lots of agents, so this works perfectly.
Acronis support has been awful. Still don't have integration with ConnectWise working.
The reliability of the offsite backups, ease of restoration, and consistency of backups make this product one of the top on our list.
We put in tickets and it takes days to get responses. Probably the worst customer service we've ever experienced.
The customer support is awesome, they will help you right away once you have a chat or ticket open.
With the vast amount of different cloud-services it can really be hard to pick the right one.
The user interface has improved the most. Easy to handle and clean designed, you will find what you are looking for.
Ease of setup and configuration is a huge plus. Being able to configure different jobs with bandwidth throttling is also a huge positive.
Ease of use, brand reputation, reliability of product.
Love the integration with Connectwise Automate.
The UI is fairly easy to navigate. Pricing decent, and it's nice to be able to back up multiple devices sharing one quota.
Other backup programs save data in the same formats that are used daily, therefore the restore action is straightforward and simple.
Very easy to set up and to start backing up your data and your files. A usually highly rated product.
The 500GB should really be sufficient as a private person an their policies on data-protection are transparent and clear.
Acronis has been easy to configure and reliable for offsite backup solution. The ability to integrate with RMM solutions has been greatly beneficial for our company and the companies we support.
Inability to ignore bad sectors for clone activities. Only during backup operations.
I have Fiber internet now and the upload of data to the cloud backup service is super quick and reliable. Restoring a backup was super helpful recently even though I had only lost a single file.
Sometimes the error messages I receive from a failed backup are a little confusing/unclear.
We love the fact that its cost is based on space used and not how many agents there are. We have some clients that have very little data but lots of agents, so this works perfectly.
Acronis support has been awful. Still don't have integration with ConnectWise working.
The reliability of the offsite backups, ease of restoration, and consistency of backups make this product one of the top on our list.
We put in tickets and it takes days to get responses. Probably the worst customer service we've ever experienced.
The customer support is awesome, they will help you right away once you have a chat or ticket open.
With the vast amount of different cloud-services it can really be hard to pick the right one.
The user interface has improved the most. Easy to handle and clean designed, you will find what you are looking for.
Ease of setup and configuration is a huge plus. Being able to configure different jobs with bandwidth throttling is also a huge positive.
Ease of use, brand reputation, reliability of product.
Love the integration with Connectwise Automate.
The UI is fairly easy to navigate. Pricing decent, and it's nice to be able to back up multiple devices sharing one quota.
Other backup programs save data in the same formats that are used daily, therefore the restore action is straightforward and simple.
Very easy to set up and to start backing up your data and your files. A usually highly rated product.
The 500GB should really be sufficient as a private person an their policies on data-protection are transparent and clear.
It's a good product once you get through the learning curve. The product admins are eager to make the product more effective and efficient at helping you manage your client's networks.
They are asking me to buy Licence’s and I have refused. We are social distancing and this has made it stressful for myself and my customers.
The patch management feature is far superior compared to any other platform I have used. They are partnered with BitDefender offering an integrated AV solution providing a true complete RMM solution.
After using it for 3 years, N-Able was a frustrating experience.
Great tool for network monitoring, good at what it's built for.
Limited reporting functionalities. The API is also very limited.
N-Central is a great administrator tool to provide maximum network solutions for your environment. This tool does it all remotely manages everything.
The patch management needs to be simplified abit more. License compliance report is extremely confusing.
N-Central staff has gone above and beyond what was expected to make sure our deployment is successful.
Sometimes the Take Control access intermittently doesnt work for no reason. Event logs and log parsing is difficult to configure and doesnt quite work as expected.
Over all they are very good at taking your money and over the years have been hard to communicate with. It’s all sales sales sales.
The biggest thing I didn’t like was when they removed remote control from my essential Licence’s. To make it worse it was done over the covid-19 pandemic.
N-Central is very powerful and customizable. Configuration is very granular and allows experienced administrators to configure almost limitless monitoring.
Every added option has a cost. This makes it very difficult to cost price for taking on new customers.
Nice interface with LOTS of features. Fast remote access with lots of control options.
Solarwinds has so far been working great for my network administration needs. I kinda miss the old days.
It's a good product once you get through the learning curve. The product admins are eager to make the product more effective and efficient at helping you manage your client's networks.
They are asking me to buy Licence’s and I have refused. We are social distancing and this has made it stressful for myself and my customers.
The patch management feature is far superior compared to any other platform I have used. They are partnered with BitDefender offering an integrated AV solution providing a true complete RMM solution.
After using it for 3 years, N-Able was a frustrating experience.
Great tool for network monitoring, good at what it's built for.
Limited reporting functionalities. The API is also very limited.
N-Central is a great administrator tool to provide maximum network solutions for your environment. This tool does it all remotely manages everything.
The patch management needs to be simplified abit more. License compliance report is extremely confusing.
N-Central staff has gone above and beyond what was expected to make sure our deployment is successful.
Sometimes the Take Control access intermittently doesnt work for no reason. Event logs and log parsing is difficult to configure and doesnt quite work as expected.
Over all they are very good at taking your money and over the years have been hard to communicate with. It’s all sales sales sales.
The biggest thing I didn’t like was when they removed remote control from my essential Licence’s. To make it worse it was done over the covid-19 pandemic.
N-Central is very powerful and customizable. Configuration is very granular and allows experienced administrators to configure almost limitless monitoring.
Every added option has a cost. This makes it very difficult to cost price for taking on new customers.
Nice interface with LOTS of features. Fast remote access with lots of control options.
Solarwinds has so far been working great for my network administration needs. I kinda miss the old days.
It's a good product once you get through the learning curve. The product admins are eager to make the product more effective and efficient at helping you manage your client's networks.
They are asking me to buy Licence’s and I have refused. We are social distancing and this has made it stressful for myself and my customers.
The patch management feature is far superior compared to any other platform I have used. They are partnered with BitDefender offering an integrated AV solution providing a true complete RMM solution.
After using it for 3 years, N-Able was a frustrating experience.
Great tool for network monitoring, good at what it's built for.
Limited reporting functionalities. The API is also very limited.
N-Central is a great administrator tool to provide maximum network solutions for your environment. This tool does it all remotely manages everything.
The patch management needs to be simplified abit more. License compliance report is extremely confusing.
N-Central staff has gone above and beyond what was expected to make sure our deployment is successful.
Sometimes the Take Control access intermittently doesnt work for no reason. Event logs and log parsing is difficult to configure and doesnt quite work as expected.
Over all they are very good at taking your money and over the years have been hard to communicate with. It’s all sales sales sales.
The biggest thing I didn’t like was when they removed remote control from my essential Licence’s. To make it worse it was done over the covid-19 pandemic.
N-Central is very powerful and customizable. Configuration is very granular and allows experienced administrators to configure almost limitless monitoring.
Every added option has a cost. This makes it very difficult to cost price for taking on new customers.
Nice interface with LOTS of features. Fast remote access with lots of control options.
Solarwinds has so far been working great for my network administration needs. I kinda miss the old days.