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Unitrends Backup Pricing, Features, Reviews and Alternatives

Unitrends Backup product overview

Price starts from

349

One-time payment

Per Feature

What is Unitrends Backup?

Unitrends Backup is a cloud-based and on-premise solution designed to assist businesses of all sizes manage processes related to data recovery and protection. Features include pattern recognition, predictive analytics, email alerts, and data replication and deduplication.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Email/Help Desk
Knowledge Base
Chat
24/7 (Live rep)

Training options

Webinars
In Person
Documentation
Live Online
Videos

Unitrends Backup pricing information

Value for money

4.1

/5

31

Starting from

349

One-time payment

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Unitrends Backup features

Functionality

4.6

/5

31

Total features

50

8 categories

Most valued features by users

Compliance Management
Access Controls/Permissions
Activity Dashboard
API
Reporting/Analytics
Alerts/Notifications
Policy Management
Third Party Integrations

Unitrends Backup users reviews

Overall Rating

4.7

/5

31

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.55/10
Rating distribution

5

4

3

2

1

22

8

1

0

0

Pros
The reliability of the backups and how easy any issues have been to resolve. I also appreciate that the appliances are self-contained.

GL

Greg L.

We love that it's very user friendly and easy to navigate the interfaces.

JN

Julia N.

Ultimately, I've been very happy. The pricing is right and the backups have been effective.

JA

Justin A.

Cons
The main issue I can think of for the software is that the errors are not always informative. You have to contact support because the errors are sometimes ambiguous.
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Vince B.

Can be challenging to troubleshoot problems when backups fail.

LW

Lisa W.

They renamed a lot of things. Wouldn't have been so bad if I originally started with the new interface.
AvatarImg

Kevin K.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Unitrends its a enterprise feature backup solution with ease of use and quick implementation

Reviewed 2 years ago

We love the product because it give us less time to restore in case of the emergency and also the learning curve is quick. The reports are also very informative so we can know exactly what is happening with the backups and make sure we can restore in case we needed.

Pros

I like the fact that it integrates very easy with a vmware virtual enviroment. Before Unitrends we had other backup solution but it did not give us the flexibility that we needed. With Unitrends we can stablish different policies base on the criticallity of the application or important to the business. We have different enviroments and we don't have to use other products. The restore is fast and if you have a secondary site, you can have disaster recovery scenarios were within minutes you will have the service up and running.

Cons

Well, I think that there is not a but thing about the Unitrends software. Maybe when you are scaling the solution, you will have to keep growing with more appliance and I think it is not that good for a small company size

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A Good Solution

Reviewed 2 years ago

It is a solid offering at a much better price than some rather well-known alternatives. Service is superb.

Pros

I like the tie to my storage, and how easy it backs up and restores medium to small size vm's. Support has been great.

Cons

Oracle appears to be the red headed stepchild. No Oracle RAC support. It can struggle with large(7+TB) data sets, but then what doesn't?

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Very slow and very poor compression

Reviewed 8 months ago

As we only have a relatively small setup I used the free edition available through Spiceworks (now withdrawn). I had a problem initially getting it configured to use a NAS as the backup destination but despite it being a free edition their support resolved the issue and I was then able to use it reasonably reliably for several years. Occasionally it would simply stop backing up for no apparent reason...

Pros

I used Unitrends for several years and found it reasonably reliable after an initial problem with configuration that was solved by their helpdesk. It was quite easy to restore whole VMs or individual files using the virtual mount option.

Cons

An overly complicated interface that was not at all intuitive. It does not like backing up to NAS systems. Very poor support.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Reliable, functional and easy

Reviewed 2 years ago

Needed to replace two old backup solutions, one that handled virtual, the other handled physical servers. Unitrends allowed us to consolidate our backups to one solution that has been supremely reliable

Pros

The reliability of the backups and how easy any issues have been to resolve. I also appreciate that the appliances are self-contained. No extra servers or overhead to worry about

Cons

Some issues do require contacting Unitrends support. Good part is that their support is the best I've experienced. Prompt responses and quick and easy resolutions

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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simple to configure and get started

Reviewed 3 years ago

Very good experience as the vendor staff go overboard to ensure that we are comfortable operating the product and are just a phone call away. They call you almost once every day to follow up with you if there are any issues.

Pros

The simplicity involved in configuring the product and getting started is the best part. Backing up and restoring can't be simpler than this and has been really easy for us with this product. If one is looking for a simple back up solution at a very affordable price, this product is the one to go for.

Cons

Although, the solution is simple per-se, it takes a little bit of time to get used to the desktop interfaces in the product - there is a little bit of learning as with other similar products in terms of getting used to the steps. Also, at times, machines with bigger CPU's took much longer to back up than normal.

Unitrends Backup FAQs and common questions

Q. What type of pricing plans does Unitrends Backup offer?

Unitrends Backup has the following pricing plans:
Starting from: $349.00
Pricing model: One Time License, Free
Free Trial: Available


Q. Who are the typical users of Unitrends Backup?

Unitrends Backup has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Unitrends Backup support?

Unitrends Backup supports the following languages:
English, French


Q. Does Unitrends Backup offer an API?

Yes, Unitrends Backup has an API available for use.


Q. What other apps does Unitrends Backup integrate with?

Unitrends Backup integrates with the following applications:
Microsoft SharePoint, Microsoft Azure, Microsoft 365, Google Cloud Platform


Q. What level of support does Unitrends Backup offer?

Unitrends Backup offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep)

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