getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Cigo Logo

Route management and delivery tracking

visit website

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Cigo - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Cigo overview

What is Cigo?

Cigo is a cloud-based delivery tracking and route optimization solution, designed to help businesses in industries including moving, pharmacy, grocery, servicing, logistics, construction, and junk removal, manage and optimize their customer’s last-mile experience. The platform offers tools for managing operations and logistics, customer experience, drivers, and eCommerce operations.

Cigo aims to help businesses manage their last-mile deliveries by providing tools such as automatic routing, route optimization, a self service customer portal, delivery tracking, SMS and email notifications, and more. The built-in route builder allows users to plan delivery routes using real-time and historical data on metrics such as traffic, install times, number of stops, and more, and provides customers and drivers with real-time ETAs.

The customizable client portal allows clients to track their deliveries in real time, provide reviews about their experience, checkout online, and more. Operators and drivers can benefit from Cigo’s native mobile app for Android and iOS to navigate routes, view picklists, and log any incidents that occur during jobs.

Key benefits of using Cigo

- Creation of complex delivery routes in only a few seconds
- Route optimization using real-time data
- Real-time delivery tracking so that your customers get a precise idea of when they will be delivered
- Reduction of inbound calls from customers by up to 85%
- Proof of delivery system
- Live chat with drivers
- Offline mode
- Delivery reports available and data stored up to 24 months
- Easy integration and navigation
- Incidents reports: get notified right away of any damage to take actions quickly
- Review system: get more reviews from customers once the delivery is completed and receive notifications everytime a customer gives 3 stars or less
- Hire more drivers thanks to Cigo Pay, a new module that allows customers to tip your drivers via transfer

Starting price

299per feature /
per month
try for free

Alternatives

Cigo’s user interface

Ease of use rating:

Cigo reviews

Overall rating

5.0

/5

20

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.25/10
Rating distribution

5

4

3

2

1

19

1

0

0

0

Pros
“Overall fantastic experience as a client, with an awesome intuitive UX/UI that left me with very few question, which when I did open tickets, got prompt responses from their staff.”
Verified reviewer profile picture

Jay C.

Technology Manager

“If you are looking for route management look no further. The team is fantastic to deal with and their product is outstanding.”
JW

Justin W.

Operations Manager

“I love how you can schedule and pre-schedule deliveries with peace of mind. The text notifications to clients to track the orders is a great feature.”
jt

john t.

President

Cons
“No reporting at all, we really need reports about zip codes, cities, vehicles, drivers, etc.”
GL

Gustavi L.

Logistics Manager

“I don't have any thing that I don't like about Cigo.”
RA

Robb A.

Warehouse Director

Who uses Cigo?

Based on 20 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Food & Beverages
Logistics and Supply Chain
Wholesale
Furniture
Others

Use cases

Delivery Management
Route Planning
Delivery Scheduling
Transportation Dispatch
Transportation Management

Cigo's key features

Most critical features, based on insights from Cigo users:

Dispatch management
Delivery tracking
Live driver tracking
Routing
Route optimization
Mobile access

All Cigo features

Features rating:

Drag & drop
Employee management
Activity tracking
Order entry
Order management
Route history
Shipment tracking
Driver eta
Proof of delivery
Scheduling
Customer management
Real-Time data
Real-Time monitoring
GPS
Surveys & feedback
Third-Party integrations
Performance metrics
Real-Time notifications
Real-Time updates
Reporting & statistics
Real-Time analytics
Progress tracking
Order tracking
Multi-Location
Monitoring
Reporting/Analytics
Route Management
Search/Filter
Self service portal
Shipping labels
Shipping management
SMS messaging
Status tracking
Task management
Task scheduling
Territory management
Vehicle tracking
Voice recognition
Work order management
Workflow management
Electronic payments
Driver management
Digital signature
Data import/export
Customizable branding
Customer portal
Customer database
Communication management
Cash on delivery
Barcode/Ticket scanning
Barcode recognition
Automated scheduling
Appointment management
API
Alerts/Notifications
Activity dashboard
Access controls/permissions
Mobile signature capture
Mobile app
Mobile alerts
Maintenance management
Location tracking
Labeling
Label printing
Job tracking
Job management
Inventory management
Incident reporting
Geolocation
Geographic maps
For freight operations
For courier services
Email alerts
Electronic signature

Cigo alternatives

Cigo logo
visit website

Starting from

299

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Spoke logo
visit website

Starting from

200

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Transvirtual logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
ClearPathGPS logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Cigo pricing

Value for money rating:

Starting from

299

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range
start trial

User opinions about Cigo price and value

Value for money rating:

To see what individual users think of Cigo's price and value, check out the review snippets below.

“Overall fantastic experience as a client, with an awesome intuitive UX/UI that left me with very few question, which when I did open tickets, got prompt responses from their staff.”
Verified reviewer profile picture

Jay C.

Technology Manager

“If you are looking for route management look no further. The team is fantastic to deal with and their product is outstanding.”
JW

Justin W.

Operations Manager

Cigo integrations (6)

Integrations rated by users

We looked at 20 user reviews to identify which products are mentioned as Cigo integrations and how users feel about them.

Zapier logo
Zapier

Integration rating: 4.5 (2)

Cigo support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
FAQs/Forum
Knowledge Base

Training options

Live Online
Documentation
In Person
Webinars
Videos

Cigo FAQs

Q. What type of pricing plans does Cigo offer?

Cigo has the following pricing plans:
Starting from: $299.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Cigo?

Cigo has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Cigo support?

Cigo supports the following languages:
Arabic, English, French, Spanish


Q. Does Cigo support mobile devices?

Cigo supports the following devices:
Android, iPad, iPhone


Q. Does Cigo offer an API?

Yes, Cigo has an API available for use.


Q. What other apps does Cigo integrate with?

Cigo integrates with the following applications:
WooCommerce, Zapier, PioneerRx, Alice POS, Shopify


Q. What level of support does Cigo offer?

Cigo offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base

Related categories