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ClickPost Logo

AI logistics and post purchase automations platform for eCom

Table of Contents

ClickPost - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2026

ClickPost overview

What is ClickPost?

AI logistics and post purchase automations platform for eCommerce brands

Product summary

ClickPost is an AI logistics automation and post-purchase platform used by 600+ ecommerce and D2C brands across India, the US, and other markets. One dashboard and one API connect brands to 700+ carriers, and data from 5 billion+ shipments helps teams choose the right carrier, predict delivery dates, and catch delivery issues before they reach the customer.

After checkout, shoppers get branded tracking, personalized notifications, order edits, and exchange-first returns. Behind the scenes, logistics, operations, and CX teams work from one view of forward and reverse shipments, carrier performance, and delivery exceptions, so fewer orders fail and fewer customers need to ask where their package is.xchange, ClickPost pushes that option first so more revenue stays with the brand.

Products

Multi-Carrier Shipping: Work with 700+ carriers through one API for labels, manifests, and pickups.

AI Carrier Allocation: Pick carriers automatically based on rules and how each carrier actually performs.

Shipment Tracking: See every shipment’s status in one place, with carrier updates converted into one standard format.

Estimated Delivery Date (EDD): Give shoppers reliable delivery dates before and after they buy.

Post-Purchase Experience: Send personalized shipment updates, host tracking pages in your brand’s look, and let shoppers edit or cancel orders.

Returns and Exchanges: Automate return requests, set rules based on return behavior, and offer exchanges before refunds.

NDR Management: Reach customers automatically after a failed attempt and confirm delivery intent to lower RTO.

Parth: AI voice calls that confirm delivery and recover failed deliveries.

Starting price

300usage based /
per month

Alternatives

with better value for money

Do you work for ClickPost? Manage this product listing

ClickPost’s user interface

Ease of use rating:

ClickPost reviews

Overall rating

4.4

/5

32

Positive reviews

88

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.75/10
Rating distribution

5

4

3

2

1

16

14

2

0

0

Pros
“Predefined Carrier integrations offered , Real time Tracking updates , Returns and Exchnage Management , NDR and NPR , Performance based carrier allocation , EDD”
vk

vamsi k.

Group Product Manager - Ecom Backend

“We have integrated our all internal softwares with clickpost and all status getting autochanged and it help us to minimise manual work.”
SP

Sharad P.

Lead-Logistic and Order Processing

“Navigating across brands for enterprise account , Webhook auto retrigger , too many APIs for simple tasks.”
vk

vamsi k.

Group Product Manager - Ecom Backend

Cons

Who uses ClickPost?

Based on 32 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Apparel & Fashion
Cosmetics
Automotive
Consumer Goods
Others

Use cases

Shipment Tracking
Delivery Management
Shipping

ClickPost's key features

Most critical features, based on insights from ClickPost users:

Alerts/Notifications

All ClickPost features

Features rating:

Activity dashboard
Activity tracking
AI copilot
Alerts/Escalation
Alerts/Notifications
API
Barcode/Ticket scanning
Cash on delivery
Customer portal
Customizable branding
Delivery estimate
Delivery record
Delivery tracking
Dispatch management
E-Commerce
eCommerce management
EDI
For courier services
For ecommerce
Generative ai
Inventory management
Labeling
Label printing
Location tracking
Mobile alerts
Monitoring
Multi-Location
Order entry
Order management
Order tracking
Package tracking
Parcel shipping
Progress tracking
Proof of delivery
Purchase order management
Quotes/Estimates
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time updates
Reporting/Analytics
Reporting & statistics
Return labels
Returns management
Route optimization
Self service portal
Shipment price calculation
Shipment reports
Shipment tracking
Shipping
Shipping labels
Shipping management
Shipping Optimization
Shipping services integration
SMS messaging
Status tracking
Supply chain management
Surveys & feedback
Third-Party integrations
Warehouse management
Website integration

ClickPost alternatives

ClickPost logo

Starting from

300

Per month

Free trial
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Features
Value for Money
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Per month

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Features
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ShippyPro logo

Starting from

159

Per month

Free trial
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Ease of Use
Features
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Narvar logo

Starting from

Free

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

ClickPost pricing

Value for money rating:

Starting from

300

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about ClickPost price and value

Value for money rating:

To see what individual users think of ClickPost's price and value, check out the review snippets below.

“Predefined Carrier integrations offered , Real time Tracking updates , Returns and Exchnage Management , NDR and NPR , Performance based carrier allocation , EDD”
vk

vamsi k.

Group Product Manager - Ecom Backend

“We have integrated our all internal softwares with clickpost and all status getting autochanged and it help us to minimise manual work.”
SP

Sharad P.

Lead-Logistic and Order Processing

ClickPost integrations (10)

Integrations rated by users

We looked at 32 user reviews to identify which products are mentioned as ClickPost integrations and how users feel about them.

Unicommerce logo
Unicommerce

Integration rating: 4.5 (4)

Shopify logo
Shopify

Integration rating: 4.0 (2)

Integration rating: 5.0 (1)

Increff WMS logo
Increff WMS

Integration rating: 5.0 (1)

“Clickpost is integrated with Wms Increff which Enables one window to pull out label along with Invoice ”

BP

Bhavay P.

Head of Ecommerce

Integration rating: 5.0 (1)

ClickPost support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
24/7 (Live rep)
Chat
Knowledge Base

Training options

Live Online
Documentation
Webinars
Videos

ClickPost FAQs

Q. Who are the typical users of ClickPost?

ClickPost has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What level of support does ClickPost offer?

ClickPost offers the following support options:
Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat, Knowledge Base

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