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ClickPost
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Shipping Experience Management Platform for eCommerce
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ClickPost - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: March 2026
ClickPost overview
What is ClickPost?
ClickPost is a cloud-based multi-carrier shipping solution enhancing delivery experiences and post-purchase customer engagement. It operates across North America, Europe, the Middle East, and APAC.
ClickPost has an ML-run carrier recommendation engine to analyze carrier performances. It considers factors beyond weight of the parcel and shipping rate. It examines the RTO% of carriers, the number of converted failed deliveries, customer feedback on the delivery experience, etc. It considers your business priorities to list the most suitable courier partners for each shipment.
At the same time, ClickPost gives high priority to your user experience. Thus, it has designed a multi-functional, intuitive dashboard with a unified view. You can manage all your shipments, edit their details, cancel orders placed with a carrier, and get proof of deliveries from selected carriers. You can also generate shipping labels, return labels, and Airway bills in bulk from our all-comprehensive dashboard.
ClickPost’s integrated tracking is the go-to solution for all your order-tracking needs. It displays real-time shipment tracking data by pulling data from carrier systems. This makes it simpler to keep track of minute changes to your orders, from dispatch to final delivery, like delays, allowing you to take action quickly.
ClickPost has raised the industry standard for branded communication. Send customizable order notifications to customers across multiple channels, like WhatsApp, SMS, Email, and IVRS. Multi-lingual notifications help add that personal touch. Moreover, we create outstanding tracking pages that are white-labeled to highlight your brand identity. These include marketing assets like product recommendations that add to your cross-selling efforts.
One of the USPs of ClickPost is returns management. ClickPost helps select suitable carriers for your order pick-up and sends milestone based notifications to customers. Our self-service branded returns portal is configured with your return policy. Once a customer requests a return, it is automatically accepted if all conditions are met. You can also manually accept/reject returns. ClickPost Returns Plus app is available for Shopify Merchants.
Another benefit of integrating with ClickPost is resolving shipping exceptions like failed deliveries. Once a failed delivery is notified, customers are messaged seeking the cause. Carriers are then updated to ensure successful delivery re-attempt, keeping RTO% low.
Key benefits of using ClickPost
ClickPost is a multi-carrier integration solution that automates essential shipping tasks to increase efficiency. It is tied with 350+ carriers across 200+ countries that you can connect with in 1 day. You can generate shipping labels in bulk, get proof of deliveries, and get serviceability data. A data-driven carrier recommendation engine uses ML to analyze several variables considering your business priorities.
- Seamlessly perform delivery management with multiple carriers from a unified dashboard.
ClickPost provides a multi-functional dashboard offers a unified view of your shipments. You can create orders within minutes, monitor shipment statuses, track locations, and edit/cancel orders. You can also merge multiple shipments and get daily shipment counts. Generating analytical reports on carrier performance helps you gain better control of your supply chain and last-mile logistics.
- Get real-time shipment visibility with integrated tracking and send personalized order notifications to customers.
ClickPost’s intuitive network of Push and Pull APIs trigger regular automated calls to carriers to fetch order statuses and display them on its dashboard. Send customers notifications across multiple channels to enhance post-purchase engagement and lower WISMO calls. You can create customized shipping updates for every shipment milestone as well as use a branded tracking pages embedded with product recommendations and customer feedback.
- Maximize customer retention with automated return management solutions.
One of ClickPost’s selling points is a returns management solution that simplifies customer returns with a self-serving returns portal. Configure the portal to your returns policy, including deadlines and quality checks. Return requests are automatically approved if it satisfies your conditions. It also generates return labels, tracks shipments, and updates customers.
- Lower failed deliveries and stuck shipments with automated NDR management.
One of the exceptional features of ClickPost is managing delivery exceptions like failed deliveries with its NDR management solution. When a failed delivery occurs, ClickPost triggers an automated communication flow with customers seeking the cause. It then updates the carrier partner with the correct information to ensure a successful delivery re-attempt. The NDR module is best suited for lowering RTO%.
Starting price
per month
Alternatives
with better value for money
ClickPost’s user interface
ClickPost pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.3
Ease of use
4.7
Customer support
4.5
Reviews sentiment
What do users say about ClickPost?
Predefined Carrier integrations offered , Real time Tracking updates , Returns and Exchnage Management , NDR and NPR , Performance based carrier allocation , EDD
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Who uses ClickPost?
Based on 32 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
ClickPost's key features
Most critical features, based on insights from ClickPost users:
All ClickPost features
Features rating:
ClickPost alternatives
ClickPost pricing
Value for money rating:
Starting from
300
Per month
Per Feature
User opinions about ClickPost price and value
Value for money rating:
To see what individual users think of ClickPost's price and value, check out the review snippets below.
Sharad P.
Lead-Logistic and Order Processing

Manoj K.
Manager - IT Automation
ClickPost integrations (10)
Integrations rated by users
We looked at 32 user reviews to identify which products are mentioned as ClickPost integrations and how users feel about them.
Integration rating: 4.0 (2)
“All the orders are assigned based on the logic determined by Clickpost. In several places, the integration tends to be reactive rather than proactive which impact Customer Experience & Fulfilment Rate.”
Prakhar G.
Product Manager
Other top integrations
ClickPost support options
Typical customers
Platforms supported
Support options
Training options
ClickPost FAQs
ClickPost has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does ClickPost support?
ClickPost supports the following languages:
English, Hindi
Q. Does ClickPost offer an API?
Yes, ClickPost has an API available for use.
Q. What level of support does ClickPost offer?
ClickPost offers the following support options:
Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat, Knowledge Base













