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ClickPost Logo

Shipping Experience Management Platform for eCommerce

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ClickPost - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

ClickPost overview

What is ClickPost?

ClickPost is a cloud-based multi-carrier shipping solution enhancing delivery experiences and post-purchase customer engagement. It operates across North America, Europe, the Middle East, and APAC.

ClickPost has an ML-run carrier recommendation engine to analyze carrier performances. It considers factors beyond weight of the parcel and shipping rate. It examines the RTO% of carriers, the number of converted failed deliveries, customer feedback on the delivery experience, etc. It considers your business priorities to list the most suitable courier partners for each shipment.

At the same time, ClickPost gives high priority to your user experience. Thus, it has designed a multi-functional, intuitive dashboard with a unified view. You can manage all your shipments, edit their details, cancel orders placed with a carrier, and get proof of deliveries from selected carriers. You can also generate shipping labels, return labels, and Airway bills in bulk from our all-comprehensive dashboard.

ClickPost’s integrated tracking is the go-to solution for all your order-tracking needs. It displays real-time shipment tracking data by pulling data from carrier systems. This makes it simpler to keep track of minute changes to your orders, from dispatch to final delivery, like delays, allowing you to take action quickly.

ClickPost has raised the industry standard for branded communication. Send customizable order notifications to customers across multiple channels, like WhatsApp, SMS, Email, and IVRS. Multi-lingual notifications help add that personal touch. Moreover, we create outstanding tracking pages that are white-labeled to highlight your brand identity. These include marketing assets like product recommendations that add to your cross-selling efforts.

One of the USPs of ClickPost is returns management. ClickPost helps select suitable carriers for your order pick-up and sends milestone based notifications to customers. Our self-service branded returns portal is configured with your return policy. Once a customer requests a return, it is automatically accepted if all conditions are met. You can also manually accept/reject returns. ClickPost Returns Plus app is available for Shopify Merchants.

Another benefit of integrating with ClickPost is resolving shipping exceptions like failed deliveries. Once a failed delivery is notified, customers are messaged seeking the cause. Carriers are then updated to ensure successful delivery re-attempt, keeping RTO% low.

Key benefits of using ClickPost

- Automate shipping tasks and select couriers intelligently with an ML-driven courier recommendation engine.

ClickPost is a multi-carrier integration solution that automates essential shipping tasks to increase efficiency. It is tied with 350+ carriers across 200+ countries that you can connect with in 1 day. You can generate shipping labels in bulk, get proof of deliveries, and get serviceability data. A data-driven carrier recommendation engine uses ML to analyze several variables considering your business priorities.

- Seamlessly perform delivery management with multiple carriers from a unified dashboard.

ClickPost provides a multi-functional dashboard offers a unified view of your shipments. You can create orders within minutes, monitor shipment statuses, track locations, and edit/cancel orders. You can also merge multiple shipments and get daily shipment counts. Generating analytical reports on carrier performance helps you gain better control of your supply chain and last-mile logistics.

- Get real-time shipment visibility with integrated tracking and send personalized order notifications to customers.

ClickPost’s intuitive network of Push and Pull APIs trigger regular automated calls to carriers to fetch order statuses and display them on its dashboard. Send customers notifications across multiple channels to enhance post-purchase engagement and lower WISMO calls. You can create customized shipping updates for every shipment milestone as well as use a branded tracking pages embedded with product recommendations and customer feedback.

- Maximize customer retention with automated return management solutions.

One of ClickPost’s selling points is a returns management solution that simplifies customer returns with a self-serving returns portal. Configure the portal to your returns policy, including deadlines and quality checks. Return requests are automatically approved if it satisfies your conditions. It also generates return labels, tracks shipments, and updates customers.

- Lower failed deliveries and stuck shipments with automated NDR management.

One of the exceptional features of ClickPost is managing delivery exceptions like failed deliveries with its NDR management solution. When a failed delivery occurs, ClickPost triggers an automated communication flow with customers seeking the cause. It then updates the carrier partner with the correct information to ensure a successful delivery re-attempt. The NDR module is best suited for lowering RTO%.

Starting price

300per feature /
per month

Alternatives

with better value for money

ClickPost’s user interface

Ease of use rating:

ClickPost pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(16)
5(16)

What do users say about ClickPost?

Predefined Carrier integrations offered , Real time Tracking updates , Returns and Exchnage Management , NDR and NPR , Performance based carrier allocation , EDD

Select to learn more


Who uses ClickPost?

Based on 32 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Apparel & Fashion
Retail
Cosmetics
Consumer Services
Others

Use cases

Delivery Management
Shipment Tracking
Shipping

ClickPost's key features

Most critical features, based on insights from ClickPost users:

Delivery tracking
Real-Time updates
Dispatch management
Proof of delivery
Reporting/Analytics
Order tracking

All ClickPost features

Features rating:

Third-Party integrations
Real-Time monitoring
Real-Time data
API
Activity dashboard
Alerts/Notifications
Label printing
Cash on delivery
Location tracking
Order management
Surveys & feedback
EDI
Parcel shipping
Alerts/Escalation
Activity tracking
Real-Time notifications
Reporting & statistics
Returns management
Shipment tracking
Shipping labels
SMS messaging

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ClickPost pricing

Value for money rating:

Starting from

300

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about ClickPost price and value

Value for money rating:

To see what individual users think of ClickPost's price and value, check out the review snippets below.

“Hey,We are using this software since 3-4 years ago, day by day it is getting updated and Clickpost trying to provide superb experience to users. Its very easy and user Friendly software.”
SP

Sharad P.

Lead-Logistic and Order Processing

“The most important that I like about Clickpost is its people.”
Verified reviewer profile picture

Manoj K.

Manager - IT Automation

ClickPost integrations (10)

Integrations rated by users

We looked at 32 user reviews to identify which products are mentioned as ClickPost integrations and how users feel about them.

Unicommerce logo
Unicommerce

Integration rating: 4.0 (2)

All the orders are assigned based on the logic determined by Clickpost. In several places, the integration tends to be reactive rather than proactive which impact Customer Experience & Fulfilment Rate.

PG

Prakhar G.

Product Manager

ClickPost support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
24/7 (Live rep)
Chat
Knowledge Base

Training options

Live Online
Documentation
Webinars
Videos

ClickPost FAQs

Q. Who are the typical users of ClickPost?

ClickPost has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does ClickPost support?

ClickPost supports the following languages:
English, Hindi


Q. Does ClickPost offer an API?

Yes, ClickPost has an API available for use.


Q. What level of support does ClickPost offer?

ClickPost offers the following support options:
Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Chat, Knowledge Base

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