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All-in-one shipping for global eCommerce

(9)

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Easyship Pricing

Pricing overview

Value for money rating

4.2

/5

152

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Free plan
Subscription
Free trial

Pricing details

Usage of the platform is free, with payment per shipment.

What users say

Overall Easyship is a worth it addition to your shipping needs. Helps provide a good discount with a nice layout.
I like that I have various options from various shipping companies. It clearly shows the shipping price and estimated days to delivery.

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Reviewers who mentioned pricing said:

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Colin N.

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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On stop shop shipment solution for startups

Reviewed 6 years ago

We have been implemented this solution to get extra shipment suppliers for our local and overseas shipments.

Pros

We most like the integration with Amazon and Ebay which make us reduce the mistake of typing error. It's easy to use and it can compare the price of different suppliers.

Cons

It would be grateful if it could integrate with more common eCommerce platforms like OpenCart and Yahoo Store.

AR
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Verified reviewer

Consumer Electronics, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Highly recommended

Reviewed 6 years ago
Pros

Ease, speed and price are just some of the reasons. I'm glad I found Easyship. A lot of my customers are from overseas and being able to serve them confidently with full visibility on costs, import taxes and delivery times from multiple couriers is something I could have only dreamed of previously. Plus their Shopify integration is TIGHT Thanks Easyship!

Cons

Would be good to be able to adjust discount settings more easily for different countries. I discussed with their customer support a lot and they were pretty reactive but would be great to work on this thematic.

AH
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Andrew H.

Information Technology and Services, self-employed

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Feels like fraudulent transactions

Reviewed 3 years ago

Diabolical , fraudulent transactions and customer service non existent I was shipping some parcels to myself (importing) and had to open s separate account per country of origin. Parcel 1, shipped and delivered on time - dimensions and weights were given as slightly larger than actual to ensure the price I received would be correct. Parcel delivered ok but two months later invoiced for shipment...

Pros

Initially looked good - ability to ship internationally , customs duty paid upfront

Cons

Can’t trust it - booked and paid for shipping included customs and duties - waybill showed unpaid and I had to pay courier directly (double charged) Cannot ship from more than one country with same account - need an account per country

JT
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James T.

Apparel & Fashion, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Time + Effort = Money (Save it with Easyship!)

Reviewed 5 years ago

Overall, I've had a great time with them. Met a customer exec in person to get signed up and shown through the platform, have had his help when needed, and overall I haven't had a single issue that has had me questioning why I work with them. This has been a great help to me in my first e-commerce business.

Pros

Saves me a ton of time and effort in pricing customized shipping options for customers. Easyship takes my product list, shipping address, and product category to figure out exact shipping costs, time, and estimated taxes/duties for each customer anywhere around the world. They've saved me a massive logistics headache and help to make sure every customer gets great shipping options. The best part about it all? It doesn't cost me a dime. I still don't understand how they do it, but I'm only getting charged the rate shown to customers for shipping.

Cons

There's a bit of clicking around and help-desking​ necessary to getting things perfect, but they're not that much work. I've had to email a couple of times to get issues figured out, but they've been pretty good about getting back to me with explanations or fixes pretty quickly.

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Rachel N.

Furniture, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Shipping made easy for eCommerce Seller like us

Reviewed 6 years ago
Pros

Easyship was our 1st choice when we started our ecommerce business, and till to date still with them. Their platform is easy to use and price is very competitive. It was a one-stop solution for shipping and we couldn't ask for more! As we have a few eCommerce platforms, we have no difficulty in using Easyship and consolidate our shipping delivery through Easyship.

Cons

It would be good to filter out delivery companies that is not able to fulfil within the time frame or unable to take care of the fragility of the products.

SF
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Sandra F.

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Speeds up my order fulfilment process!

Reviewed 6 years ago
Pros

The choice of different couriers, plus the various prices stated. Easyship makes it easy for order fulfilment for ecommerce businesses!

Cons

Price point. There are other couriers that offer more competitive prices. Also, theres no direct contact number to call for clarifications. For instance when my parcel was not picked up for 4 days, the only way to contact the support team was via email. While they were very effective in dealing with the issue, the lag time caused much inconvenience on our part. Overall, the service made up for it.

IW
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Iskander W.

Arts and Crafts, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Affordable shipping, good for eCommerce startups

Reviewed 5 years ago

Good, it's been a real help in shipping our items worldwide at affordable rates.

Pros

The prices for shipping are good and it allows us to ship worldwide with reliable couriers at affordable rates. The interface is easy to use but limited in capability. Service is good but it can be time-consuming at times to resolve issues, as the staff is not always familiar with the functionality.

Cons

The interface doesn't allow copying of previous shipments, which is a time-wasting drawback. The prices sometimes increase when you move back and forth between the shipment details and courier selection page to double check the details (but without making any changes).

SY
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Sin Yi T.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy to understand

Reviewed 6 years ago

I do not think that I really get a benefits as some of the courier services actually is not the cheapest in Easyship. However, I did like to link my order to easyship which can let the workflow to be more efficient.

Pros

We most like the integration with Shopify which make us reduce the mistake of typing error. Furthermore, I can compare the shipping cost between different courier services especially for our overseas order.

Cons

The shipment price is not the lowest. We have to wait a few minute for the airway bills. We do not to fill in the dimension of the parcel but not for every products.

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Matt W.

Consumer Goods, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Terrible and expensive

Reviewed 2 years ago

Terrible. Working directly with freight companies saved money and time.

Pros

The application itself is buggy at best, unusable at worst.

Cons

Theres little to like. There are a tone of limitations to the application form both technical and product perspectives. Insurance claims are impossible to resolve and disputing overcharges awful. Both processes are designed to be hard and time consuming. Please do not use this service.

AT
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Avin T.

Food & Beverages, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Selling global made possible by Easyship!

Reviewed 6 years ago

We used to be able to only sell to local customers and even if we want to sell internationally, the courier cost is hardly feasible for us who are just starting out with not much volume. Easyship saved us by providing great courier shipping rates for our occasional international orders. This helped us to be more confident and allowed us to plan better for our expansion to sell internationally. So glad that I found Easyship!

Pros

Easyship is transparent, easy to use and flexible. We love it that there are no hidden charges or surprises for us which allow us to quote our customers confidently. Getting a quote is easy, you do not need complicated package details at all. Easyship is flexible in terms of shipping options and cost. That allows our customers and ourselves to save more when we do not need a crazy urgent delivery.

Cons

Nothing much actually! It has been a joy using Easyship so far!

AR
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Verified reviewer

Alternative Medicine, 51-200 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Applauding Customer Service Ruins the Possibility

Reviewed 3 years ago

The main issue with their service is the lack of customer service and follow up. We had a package sent and it sat for over a week in a warehouse. Easyship never took action until we contacted them. They didn't send tracking details, were ineffective at follow up, lied about the status of the package and were not proactive to attempt to resolve it. We had to follow up directly with the courier who was exceptionally more engaged than Easyship. Easyship is an unnecessary part of distribution and do not recommend using them as they do not have the capacity to deliver on their business promise.

Pros

It was easy to use. However, this does not mean it was intuitive. They have a long way to go before they are a value to end users.

Cons

If a mistake is made or instructions are not clear, there is no way to correct it other than starting over again.

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Jeremy L.

Consumer Electronics, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Unexpected Challenges with Easyship’s Subscription Renewal and Refund Policy

Reviewed 3 months ago

Date of Experience: March 2024 I have been a user of Easyship’s services, specifically the Premier Yearly Subscription, up until a recent incident that has compelled me to reconsider my association with them and share my experience publicly. In March 2024, I was surprised to find my credit card charged SGD513 for an automatic subscription renewal. What compounded my frustration was the realization...

Pros

Easyship offered convenient shipping solutions, easing the process of managing logistics with a variety of options.

Cons

Recent issues with automatic renewal charges and a lack of clear, accessible refund policies have undermined trust. A promised downgrade and refund were unexpectedly reversed without a justifiable explanation, highlighting a significant gap in communication and customer service.

DR
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Dan R.

Retail, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Plain Bicycle & EasyShip

Reviewed a year ago

Previously was using eshipper, which admittedly had a terrible UI, but had far better customer service and troubleshooting capacity. Really felt like all hands were on deck with them, its the opposite with EasyShip. Eshipper had no cost to use, and fees were included in shipping rates.It's not straight forward to format conditions for differing shipments. Logic is not clear.

Pros

User Interface is great, as is connectivity with Shopify.

Cons

Customer service is terrible. Its been three weeks of communicating through a middle person with the team in Singapore to troubleshoot live rate issues. It remains unresolved. Pay walls. Especially given the service. Lack of conditional formatting.

AL
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Alex L.

Wine and Spirits, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Winesave for Singapore

Reviewed 4 years ago

Once you have set up the software and processes it is very simple to use and fairly user friendly. I have to say on starting up I did lean quite a bit on the help desk and the guys in Singapore are extremely helpful. I am sure we all go through the same experiences and when it comes to automated help desks and 1 hour push button options it really stops you from using the platform. Easyship are right on the ball, there to help you through the process and set up's and once done its all pretty straight forward. Had no problems at all and I use them weekly with no issues to date. Cost effective, efficient and always deliver.

Pros

Simple to use. Easy to set up the basics when its running in parallel with an online platform already set up. Gives many options for delivery and reasonably dynamic. Once you have a purchase on your platform logging into Easyship to logging back out again having completed all your shipping requirements takes all of about 2 minutes. I personally like the help desk realtime, real person interaction to resolve any technical issues you have quickly and promptly. A lot of companies could learn lots from having a helpdesk like yourselves. Polite, helpful, quick and efficient, there to help ! Can also deliver to my neighbouring country with easy.

Cons

There are quite a few behind the platform options that are somewhat confusing and not fully understandable but not essential to daily operations. Some of the things you would think should be very simple to replicate don't appear to be. The manual order delivery process is complicated and troublesome and requires an understanding.

JB
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Joe B.

Consumer Electronics, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Promising but needs work

Reviewed 4 years ago

Overall this can be a viable option to ship with great rates using their negotiated rates however the user panel and features lack a lot of important features if these are added or fixed it will be a great shipping option

Pros

Access to discounted shipping rates is very nice, easy to set up and affordable, great for shipping domestic and international

Cons

The user panel is very basic and needs a lot of improvements, there is no way to store addresses for future shipments, not able to enter HS codes for products shipping internationally rather choose from pre-defined categories which do not reflect the product that is being shipped, no way to enter quantities in the shipment, no way to edit labels after they have been printed. Support is none existent unless you want to wait a few days before you get a response

Vendor response

Hi Joe, Thank you for taking the time to leave your feedback. We're always striving to improve our system and the suggestions you have offered have gone straight to our Development team for further research. In terms of the speed of response from our Support team, I'm sorry for the delay in our communication. Due to the ongoing COVID 19 situation, we are experiencing an exceptionally high volume of requests. We are committed to responding to all of our customers as soon as we possibly can, and we are confident we will return to our usual, speedy response times shortly. Kind regards, Easyship

YK
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Yew Kien L.

Consumer Electronics, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Easyship review

Reviewed 4 years ago

We are a small business based in Singapore and had just completed a crowdfunding campaign. We decided to use Easyship for around 60 of our shipments to the U.S. and EU because of its slighty lower price (by about 10~20%) but it turned out to be a great mistake. The packages were shipped from late Feb throughout late March, and as of today (May 25th) 24 of the shipments have not arrived! The shipments...

Pros

You save about 10% of shipping cost IF the shipment gets delivered

Cons

If you use Easyship, you're on your own once the money is paid. It's like gambling with your money - if you're not lucky, there's nothing you could do to prevent your goods and shipping fee to just disappear. Or you could "buy insurance". But that would wipe out the "slightly cheaper" advantage of using Easyship in the first place. We have been using end shippers (DHL/TNT/FEDEX/UPS..etc) for more than 8 years without a single insurance and none were lost.

VK
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Vendula K.

Consumer Electronics, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great platform

Reviewed a month ago
Pros

Integration with shopify, easy to use, fast, great cutomer support

Cons

worse tracking with the cheaper couriers, but that is not not EasyShips fault.

Vendor response

Hi Vendula, Thank you for your positive feedback! We're pleased to hear that you had a great experience with the integrating your Shopify store to the platform and our Customer Support Team. Your satisfaction is our top priority and your feedback has been shared with our team. Thanks again for choosing Easyship. Best regards, Tom Co-founder @Easyship

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Kaia D.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great value for money; friendly, flexible, and a good API

Reviewed 6 years ago
Pros

We came to Easyship after having a negative experience with another 3PL. The Easyship experience has been a breath of fresh air in comparison. The company is constantly working to improve their product. When we've had problems or feature requests, the team has been highly responsive. The Shopify integration is incredibly easy even for a non-technical user to set up. Our team also makes great use of their API for easily pulling custom reports, doing data import, canonicalizing data, etc. Easyship's shipping rates are very competitive and their support has been top-notch.

Cons

There are a few areas where the feature set isn't quite as broad as we would like. For example, I wish there were more configurability around insurance.

KS
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Kristine S.

Consumer Goods, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Support

Reviewed 7 months ago
Pros

While under no obligation to do so, Support went above and beyond to intercept a shipment for our company on behalf of one of our clients. This makes us, and more importantly our clients who were gifting shipments to prospective clients of their own, look really good.

Cons

The free version no longer supports easily formatted shipping label printing. But can't complain too much for all the no-cost value we receive.

WL
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Wendell Lynn S.

Publishing, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Shipping for Small Shipper

Reviewed 7 months ago
Pros

Cost and ease of use are great with Easyship!

Cons

We don't have any negatives with Easyship.

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Patrizio R.

Retail, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easyship does a really good job overall

Reviewed 5 years ago
Pros

The interface in straightforward; easy to navigate and well organised. I use it with WooCommerce and the integration was smooth, with no crashes, bugs or overloads. Easyship helps you save huge money when it comes to shipping. I run an eCommerce website that spends a fortune with Australia Post. This tool should be able to cut this cost by a 40-50%.

Cons

When you create a shipping, for some reason it shows only a handful of shipping options rather than all the available. But I might be doing something wrong with rules. I'm sure there's a workaround for this. Another thing I find annoying is that it is not clear what time the courier will come to your place to pick up the parcel. They usually say between 8:00am and 3:00pm. I guess you'll have to leave the goods at your front door and hope it doesn't get stolen. However, if you do a decent amount of shippings per month (I think 200/month at least), they can arrange a courier to come to you on a daily basis so you can drop all your parcels that are ready to go.

MK
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Mary K.

Retail, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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EasyShip, a good basic shipping program.

Reviewed 5 years ago

Very good. I started using EasyShip because I’m using Sellbrite and it doesn’t print labels in bulk. Sellbrite has EasyShip as one of their partners so I decided to try it since I do need to do multiple packages at one time. It was confusing at first, I thought I was supposed to be able to import my inventory but never could see any of my products. But that was my misunderstanding, I imports...

Pros

It does multiple shipments at one time. Sends me the labels and invoices all in one file to print all at one time which is a great time saver.

Cons

A little tricky to learn to use but glad it did. It just could have bee a little clearer on what to do and expect on how to download orders.

NP
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Nicole P.

Food & Beverages, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Distribution made simple

Reviewed 5 years ago

Our overall experience with Easyship has been very positive. Support is great and our account manager is very responsive and helpful. I love that the system is so easy to use. It gives me one place where I can keep track of all of my shipments and the tracking details make communication with our customers much easier. We also have good visibility on our distribution costs by shipment and the International options are so much better than what we had previously.

Pros

It is very easy to setup and to use on a daily basis. It takes the hassle out of documentation for International Shipments and is cost effective for local shipments. We have a lot better visibility on our distribution costs and our customers have more options now we have switched to Easyship.

Cons

Loading the product file is the most difficult. I am sure there is a better format to enter product information

SA
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Serene A.

Cosmetics, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for a new startup saving me time and money!

Reviewed 6 years ago

Easyship is easy to use, reliable and cost effective especially for a new startup like myself. I have been using Easyship for over 3 months and I will definitely recommend them. Saves me so much and streamlines the fulfillment process.

Pros

Easy integration & syncs perfectly with Shopify store. Support is responsive and helpful. I like how it gives me and my customers a choice of who they like to ship with and the costs are displayed upfront without any surprises.

Cons

Contacting the different service providers can be confusing- having a central contact number would be much easier with automated call forward to the specific delivery provider. Not able to specify delivery dates with the service provider- sometimes my customers request for delivery only on specific date- but there is no option to choose this.

WB
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William B.

Retail, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Thoughts on your service

Reviewed 2 months ago

Average given the service is now costing us money with overage charges and no recourse with shippers like canpar.

Pros

Ease of use and labels printed quickly-choice of carriers and it does generally make shipping packages easy

Cons

Add on charges after shipments have left by carriers so it leaves no room for shipper to adjust charges to customer as we get the upcharges 3 weeks after shipment has left to the client. Charges are up to 30% or more of initial shipment cost...even though we use scales and accurately take measurements and keep pictures of shipments . We lose money at this rate so no the system does not work if the prices quoted are not correct on your site for a retailer.