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Shipping and order management system
DesktopShipper is a cloud-based shipping solution, which assists start-ups, enterprise businesses, and delivery companies with shipping management. Key features include order management, third-party integration, batch management, filtered views, and address validation.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.6
/5
62
Starting from
25
Per month
Flat Rate
Value for money contenders
Functionality
4.4
/5
62
Total features
25
6 categories
Functionality contenders
Overall Rating
4.6
/5
62
Positive reviews
44
14
2
1
1
Overall rating contenders
Brian M.
Retail, 51-200 employees
Used daily for 2+ years
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We are able to get more orders out the door because of the ease to batch print like shipments. We are currently shipping 5,000-10,000 orders daily through desktop shipper.
Pros: Ability to batch print 500+ orders relatively with ease, rate shop feature is excellent, the support team is great and very helpful with customizing certain features
The shipment search functions are a bit wonky and wish it was easier to use.
Matt S.
Logistics and Supply Chain, 11-50 employees
Used daily for 2+ years
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Great customer service. Always fixed any issues wit tech support
flexibility, easy to use. Just switched the cloud version and this improved productivity
sometimes getting custom programming is a little slow
Verified reviewer
Retail, 1-10 employees
Used daily for less than 6 months
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DesktopShipper is a nightmare of a software experience. If you operate a business that involves shipping, do yourself a favor and stay far away from Desktopshipper. There are MUCH BETTER and CHEAPER alternatives out there like Shipstation, Shippo, Shipworks, easyship, and shippingeasy. Why do you see so many positive reviews from other users? My guess is that they've only used Desktopshipper and don't know how much cleaner, simpler, and more efficient other shipping software is when compared to Desktopshipper.
What I did I like most about this software? Saying goodbye to it.
- It's slow and inefficient! So many unnecessary steps and mouse clicks to ship. Even batch-printing, which is supposed to save time, is bogged down by an excessive number of steps. Desktopshipper is a time-suck and not built for high-volume sellers. -No ability to save preferences so you're always having to set certain things every time you refresh the page. This adds extra mouse clicks and inefficiency. -Can't...
chantal D.
Retail, 1-10 employees
Used daily for 6-12 months
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I was introduced to Desktopshipper as a recommendation from ActiveSeller and it has been the best suggestion. I look forward to growing my company and orders with them.
I love that DesktopShipper is only a phone call away and always feel like I am the priority
There are some things are not as easy to find as first, but once you know it is easy. and Desktopshipper is always there to help me remember.
Daven S.
Nonprofit Organization Management, 501-1,000 employees
Used daily for 2+ years
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Very positive overall experience. Over the past 8 years, we have shipped over 600,000 parcels using this software. For a large shipping operation I would highly recommend desktop shipper. If you are not going to customize the rate shopping feature and tie in with a digital scale this software is definitely overkill for you.
The rate shopping feature saves a lot of time and money. It is also a compact interface that is very easy to use. It is easy to get new employee up to speed, and ensures items are shipped with the correct postage class.
It connects to most scales instantly, but we had the misfortune of buying scales which were not as common, and it took some time to get the hardware working. But the Desktop Shipper staff was professional and able to get our scales working eventually.
Hi Daven, we greatly appreciate this detailed review of your positive experiences with DesktopShipper! We are so glad that DesktopShipper has proven to be a valuable asset for your business, and we hope to continue that relationship for the foreseeable future.
DesktopShipper has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of DesktopShipper?
Q. What languages does DesktopShipper support?
Q. What other apps does DesktopShipper integrate with?