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DesktopShipper Logo
DesktopShipper
4.6
(62)

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Shipping and order management system

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(0)

DesktopShipper Pricing, Features, Reviews and Alternatives

DesktopShipper product overview

Price starts from

25

Per month

Flat Rate

What is DesktopShipper?

DesktopShipper is a cloud-based shipping solution, which assists start-ups, enterprise businesses, and delivery companies with shipping management. Key features include order management, third-party integration, batch management, filtered views, and address validation.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Documentation
In Person
Webinars
Live Online
Videos

DesktopShipper pricing information

Value for money

4.6

/5

62

Starting from

25

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

DesktopShipper features

Functionality

4.4

/5

62

Total features

25

6 categories

Most valued features by users

Third Party Integrations
Order Management
API
Activity Dashboard
Transportation Management
Real Time Monitoring
Shipping Management
Order Tracking

Functionality contenders

DesktopShipper users reviews

Overall Rating

4.6

/5

62

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.9/10
Rating distribution

5

4

3

2

1

44

14

2

1

1

Pros
Pros: Ability to batch print 500+ orders relatively with ease, rate shop feature is excellent, the support team is great and very helpful with customizing certain features.
DesktopShipper is not just a service provider but a great partner. Their prices are beyond fair, and their value of service is top class.
I like the ease of use and integration into our marketplaces. It's great to have immediate support if it is needed.
Cons
I cant re-print a label if I mess up, at least I don't easily see how to do one. Also to void a package can be difficult.
Inefficient, Terrible UI, Costly, Lots of Errors.
Some orders do not integrate well and have trouble being confirmed.

Overall rating contenders

BM
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Brian M.

Retail, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Cloud Based Shipping Software

Reviewed 4 years ago

We are able to get more orders out the door because of the ease to batch print like shipments. We are currently shipping 5,000-10,000 orders daily through desktop shipper.

Pros

Pros: Ability to batch print 500+ orders relatively with ease, rate shop feature is excellent, the support team is great and very helpful with customizing certain features

Cons

The shipment search functions are a bit wonky and wish it was easier to use.

MS
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Matt S.

Logistics and Supply Chain, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Long time user

Reviewed 4 years ago

Great customer service. Always fixed any issues wit tech support

Pros

flexibility, easy to use. Just switched the cloud version and this improved productivity

Cons

sometimes getting custom programming is a little slow

AR
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Verified reviewer

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Inefficient, Terrible UI, Costly, Lots of Errors

Reviewed 2 years ago

DesktopShipper is a nightmare of a software experience. If you operate a business that involves shipping, do yourself a favor and stay far away from Desktopshipper. There are MUCH BETTER and CHEAPER alternatives out there like Shipstation, Shippo, Shipworks, easyship, and shippingeasy. Why do you see so many positive reviews from other users? My guess is that they've only used Desktopshipper and don't know how much cleaner, simpler, and more efficient other shipping software is when compared to Desktopshipper.

Pros

What I did I like most about this software? Saying goodbye to it.

Cons

- It's slow and inefficient! So many unnecessary steps and mouse clicks to ship. Even batch-printing, which is supposed to save time, is bogged down by an excessive number of steps. Desktopshipper is a time-suck and not built for high-volume sellers. -No ability to save preferences so you're always having to set certain things every time you refresh the page. This adds extra mouse clicks and inefficiency. -Can't...

cD
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chantal D.

Retail, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Finally a great software with great customer service

Reviewed 4 years ago

I was introduced to Desktopshipper as a recommendation from ActiveSeller and it has been the best suggestion. I look forward to growing my company and orders with them.

Pros

I love that DesktopShipper is only a phone call away and always feel like I am the priority

Cons

There are some things are not as easy to find as first, but once you know it is easy. and Desktopshipper is always there to help me remember.

DS
AvatarImg

Daven S.

Nonprofit Organization Management, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Still on Legacy

Reviewed 6 months ago

Very positive overall experience. Over the past 8 years, we have shipped over 600,000 parcels using this software. For a large shipping operation I would highly recommend desktop shipper. If you are not going to customize the rate shopping feature and tie in with a digital scale this software is definitely overkill for you.

Pros

The rate shopping feature saves a lot of time and money. It is also a compact interface that is very easy to use. It is easy to get new employee up to speed, and ensures items are shipped with the correct postage class.

Cons

It connects to most scales instantly, but we had the misfortune of buying scales which were not as common, and it took some time to get the hardware working. But the Desktop Shipper staff was professional and able to get our scales working eventually.

Vendor response

Hi Daven, we greatly appreciate this detailed review of your positive experiences with DesktopShipper! We are so glad that DesktopShipper has proven to be a valuable asset for your business, and we hope to continue that relationship for the foreseeable future.

DesktopShipper FAQs

Q. What type of pricing plans does DesktopShipper offer?

DesktopShipper has the following pricing plans:
Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of DesktopShipper?

DesktopShipper has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does DesktopShipper support?

DesktopShipper supports the following languages:
English

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Q. Does DesktopShipper offer an API?

Yes, DesktopShipper has an API available for use.

See alternatives

Q. What other apps does DesktopShipper integrate with?

DesktopShipper integrates with the following applications:
Sellercloud, Adobe Commerce, WooCommerce, 3PL Warehouse Manager, FedEx Ship Manager, PrestaShop, NetSuite, Cart Marketplace Management, ChannelAdvisor, Volusion, BigCommerce, Shopify

See alternatives

Q. What level of support does DesktopShipper offer?

DesktopShipper offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

See alternatives

Common DesktopShipper comparisons

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ShipStation logo
DesktopShippervsShipStation
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DesktopShippervsEasyship

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