DesktopShipper Pricing, Features, Reviews & Alternatives

DesktopShipper

Shipping and order management system

4.8/5 (40 reviews)

DesktopShipper overview

What is DesktopShipper?

DesktopShipper is a cloud-based shipping solution, which assists start-ups, enterprise businesses, and delivery companies with shipping management. Key features include order management, third-party integration, batch management, filtered views, and address validation.

The DesktopShipper platform enables administrators to collect orders from multiple marketplaces in real-time and manage stores from a centralized dashboard. It allows managers to create carrier accounts with parameters such as shipping requirements, link locations, integrations, packing slips, and marketplaces. The routing tool lets users add preferences and map a shipping method with a specific service or service group. Plus, teams can create customized packing slips and assign them to customers/marketplaces.

DesktopShipper comes with an open API, which facilitates integration with third-party applications such as Ebay, Amazon, 3PLCentral, Fillz, Magento, NetSuite, Oberlo, SellerActive, and more. Team members can update order details in bulk, create batches, and organize printing sequences, and the system allows users to filter and view orders by shipping method, stock keeping unit, item locations, marketplace, and weight.
desktopshipper.com

Pricing

Starting from
$25/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
DesktopShipper screenshot: DesktopShipper label printing toolTry DesktopShipper Today!DesktopShipper screenshot: DesktopShipper carrier management toolDesktopShipper screenshot: DesktopShipper batch management toolDesktopShipper screenshot: DesktopShipper order management dashboardDesktopShipper screenshot: DesktopShipper item summaryDesktopShipper screenshot: DesktopShipper order status tracking

DesktopShipper user reviews

Excellent
32

Very good
8

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.6
  4.7
  4.9
Amiel S.

Dektop Shipper mailing software

Used daily for 2+ years
Reviewed 2019-10-14
Review Source: Capterra

Pros
We use this software to ship all of our orders daily. It is pretty easy to use and integrates seamlessly with other shipping software such as UPS Worldship.

Cons
I have no complaints about the software as it does everything we need in order to be able to fulfill our orders.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brian M.

Great Cloud Based Shipping Software

Used daily for 2+ years
Reviewed 2019-08-29
Review Source: Capterra

We are able to get more orders out the door because of the ease to batch print like shipments. We are currently shipping 5,000-10,000 orders daily through desktop shipper.

Pros
Pros: Ability to batch print 500+ orders relatively with ease, rate shop feature is excellent, the support team is great and very helpful with customizing certain features

Cons
The shipment search functions are a bit wonky and wish it was easier to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Kory F.

Desktop Shipper is great once you learn the system

Used daily for 1-2 years
Reviewed 2019-08-02
Review Source: Capterra

Pros
-Easy implementation with other products and vendors -Ease of use - Functionality

Cons
- too many quirks, i.e. there can't be commas in certain columns or there has to be data in certain places even if redundant. Error message will pop up but won't inform user of what the error is. -software needs to be more flexible

Rating breakdown

Ease of use
Features

Likelihood to recommend: 6/10

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Matt S.

Long time user

Used daily for 2+ years
Reviewed 2019-08-02
Review Source: Capterra

Great customer service. Always fixed any issues wit tech support

Pros
flexibility, easy to use. Just switched the cloud version and this improved productivity

Cons
sometimes getting custom programming is a little slow

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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chantal D.

Finally a great software with great customer service

Used daily for 6-12 months
Reviewed 2019-08-29
Review Source: Capterra

I was introduced to Desktopshipper as a recommendation from ActiveSeller and it has been the best suggestion. I look forward to growing my company and orders with them.

Pros
I love that DesktopShipper is only a phone call away and always feel like I am the priority

Cons
There are some things are not as easy to find as first, but once you know it is easy. and Desktopshipper is always there to help me remember.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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DesktopShipper pricing

Starting from
$25/month
Pricing options
Free trial
Subscription
View Pricing Plans

DesktopShipper offers a “Starter” package which costs $25 per month for 500 orders/shipments per month. The “Medium” package costs $75 per month for 1,500 orders/shipments per month, and offers channel management capabilities. A subscription to the “Premium” package costs $150 per month for 3,000 orders/shipments per month and includes support for all carries. Pricing for the “Enterprise” version is available on request.

DesktopShipper features

API
Activity Dashboard
Order Management
Real Time Monitoring
Route Management
Shipping Management
Third Party Integrations

Alerts/Notifications (113 other apps)
Billing & Invoicing (97 other apps)
Delivery Tracking (96 other apps)
Dispatch Management (124 other apps)
GPS (86 other apps)
Location Tracking (73 other apps)
Reporting & Statistics (100 other apps)
Route Optimization (75 other apps)
Routing (95 other apps)
Scheduling (112 other apps)
Shipment Tracking (87 other apps)
Status Tracking (105 other apps)
Transportation Management (105 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for DesktopShipper

Key features of DesktopShipper

  • Air Shipping
  • Bills of Lading
  • Cost Calculations
  • Customs Tracking
  • Decision Support
  • Ground Shipping
  • Import / Export
  • Multi-Carrier Compliance
  • Multi-Carrier Manifest
  • Parcel Shipping
  • Quotes / Estimates
  • Shipment Tracking2
  • Weight Calculations
View All Features