Notifii Track Reviews

This software is great for 2 general areas. The program is detailed and easy for our Mailroom staff to use, while also being extremely intuitive for other employees to figure out and use on their own. First off, the package check-in is extremely comprehensive while being very intuitive. The whole process of tracking a package from login to logout and even researching afterwards is very thorough and...

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Honestly, only minor usability errors here. I would like to be able to click the entire box or maybe the name/tracking number to access the details of a package or employee instead of having to click the tiny icons at the far right of each listing. Also, there are sometimes inconsistencies between the iPad and the computer program, where it might take some time to update to the other.

Hi Benjamin, Thank you so much for taking the time to review Notifii Track - we are so excited to hear your feedback and love that you feel like the program is intuitive and easy to use. That's our number one goal! We truly appreciate you taking the time out of your day to give us such an incredible review and we look forward to serving you and your business for years to come! Happy package tracking, - The Notifii Team

I love the ease of use, the ability to capture pictures and take notes with the voice command. The customers response was overall very positive, everyone loves to receive emails to know that their packages are received. There have been fewer instances of lost packages as a result. The deliver function is easy to use, and really nice to see as a checklist on which packages are still to be delivered with recipient and room information.

At times, the internet connection will drop out. Also the software is only as good as the people who want to use this product responsibly and fully utilize its features. They are there for a reason

HI Brian, Thank you so much for taking the time to review Notifii Track! We are excited for your perfect 5-star rating and love hearing that you feel like the software is easy to use! We truly appreciate you taking the time to give us your feedback and look forward to serving you and your team for years to come! Happy package tracking, - The Notifii Team

Notifii Track is an amazing software! Recording deliveries has never been easier! Notifii Track is very affordable compared to some of the competitors! I really like how there are training sessions available as well as helpful articles and videos!

A major flaw that I have found when checking in a package is that Notifii will not recognize shortened names (Kim vs Kimberly; Jess vs Jessica; Vince vs Vincent; Matt vs Matthew...)...It would be amazing if this issue could be worked out... The only solution that I have found is to create 2 employee accounts for users with names that could be shortened...

Mostly easy to use with a simple learning curve. Package Tracking is A-. The only tool that could make it better would be a way to pause the package messages until a specific time or wait for x minutes before sending them. We end up trying to scan packages and hand out packages at the same time and it can double the time it takes to log everything in. Being able to text and email residents is great for our building event and community updates. (NO LONGER OFFERED IN BASIC PACKAGE)

Generating contact data for a full turn property can be problematic - With the new plugins to Entrada and Yardi ths should be great assuming the software you are porting from has the data you need. For instance, a poorly integrated Yardi port may get you the correct room number for everyone, but if you don't have phone numbers in Yardi, you'll need to generate a list from wherever you do have that...

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Hi there, Thank you so much for taking the time to give us your feedback on our package tracking software, Notifii Track! We appreciate that you gave the software an "A-" rating. There is a way to have the system wait to send out package notifications later so you can complete your intake before the notifications send. When you're in the Track module, go to "Settings". Scroll down a bit and...

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This product is super easy to use and integrated very well into our office. I supervise a team of college students in a dorm, and we were looking for a better way to track and deliver packages. The company we had was closing, so we went with Notifii based on a recommendation. We love it! My team of college students have enjoyed using it and it is so user friendly and easy to navigate. We needed something fast and easy to learn and use, and that is what we got! Great product!

The only thing I would say as an improvement, is that sometimes the software will not read the whole label. It's not a big deal to type in the name and information, but sometimes, when you have a ton of packages to log, having that part of it working well would be great. Other than that, Notifii has worked extremely well in our office and has all the features we need.

Hi Jennifer, Thank you for leaving a review of Notifii Track! It's great to hear that your employees have enjoyed using our software! Happy Package Tracking! - the Notifii Team

Easy to set up, it is easy to use, it is easy to maintain and update the database. I love that it checks every box, it notifies, it tracks it for us in the office, and it isn't difficult to train someone how to use it.

I wish it would default to "no signature, on file in office" instead of having to scroll to it every time. That is what we always use, and we don't really need that feature. We just want to be able to quickly log it out without that step.

The log-in and log-out of parcels is perfect for a college campus. In our first year, we logged over 6000 transactions serving 1100 residents.

We upload our data base of names that students use during the admissions process. The first and last name are usually the legal names of our students. When we receive mail with a name other than what is in the student information system, it slows the log in process because we have to research who the package is for. Pet names, terms of endearment, nick names, etc. used in the address is annoying in terms of work-flow processing. If there was a field that we could add additional names manually, that would be great.

I love that it syncs to our system's software regularly. I can confidentially know that everything is accurate!

While I love the new OCR option, it's also the part that gives us the hardest time. It does not consistently work. When it does, though, I love that it automatically attaches a picture of the package!

Ease of use and information is easy to retrieve.

Emails going into users Spam. Had to create an alias to solve this issue. Customer service was very helpful in solving the issue for us.

Very easy to use. The mobile app makes checking in packages so fast for our staff.

Nothing! The system does everything that we need it to do!

This software is very easy to use once setup (the setup isn't bad either, its pretty intuitive). I have employees that are NOT computer savvy, but are able to use Notifii without a lot of training. For anyone that has grown up with cell phones and computers, they will only need about 5-10 minutes of training, depending on the complexity of your locations needs. It includes everything I need, with...

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Sometimes when I'm logging a package the screen clears out and I have to re-enter it. It's not that big of a deal, except for on the occasion that I have logged several packages under one entry, or had to type in the tracing number because the bar code was damaged. I also would like to see just a litttle less space between the fields on the mobile app version. I'm using an iPhone X and I can enter ALMOST everything without scrolling. If there was slightly less space I wouldn't have to scroll to finish the entry. This is a pretty minor inconvenience.

Very easy to use and it tracks everything! Great app and great company! We had another package tracking company before we made the switch to notifii and they were not very good, since we switched to notifii residents have expressed how much better package pick up and delivery is in our buidling. They can choose to get a text or an email when they receive a package which makes it super easy for them. The system communicates with our property management software so as new residents move in they are automatically added into notifii, no need to manually enter someone in.

Sometimes it does not reach the tracking information on the first try and sometimes the scanner freezes.

I love the simplicity of the software. Its easy to use and every category/function is clear. The automatic fill function has proven to be a time saver when entering packages into the system. The software has greatly reduced the time spent searching for packages when customers think something has arrived and greatly increased the speed in which packages are picked up in our mail room. Rarely have more than 30 packages been left at the end of the day.

Not every category of service that carriers provide is included or updated when the names change. I occasionally have to place packages in the next closest category. It is a minor thing and I understand that some carriers may have too many categories which might decrease the ease of use.

You can compile large numbers of people into a single group for a notification. You can keep records, and make notes about who signed for the package, condition, take pictures, etc. The program allows you to enter delivery companies as needed for freight. The bar code reader will automatically prompt any delivery company it can recognize (dhl, fedex, ups, usps, etc.) Also, the program allows you to scan multiple package bar codes, to send a large notification, should a large (example: 22 piece) delivery take place. This allows you to scan each package and send them all out as a group under one notification, but keep a log of each tracking number separately.

The option to include more pictures on the initial e-mail would be nice (to better define damages). A section on the sign out area specifically for noting the name of the person signing, would be nice (we use the staff notes section for this currently). Not being able to include more than one phone number under the text section of an e-mail group. Not being able to include more than 1 group in the recipient field. Lack of feedback/notice when systems go down or that there may be a hiccup in service.

Hi Jonathan, Thank you so much for taking the time to review your experience with Notifii Track! We love hearing that you enjoy the ability to take pictures of the packages, note the condition, and review our extensive user reports. We truly appreciate you taking the time out of your day to review Notifii Track and love that you feel like our software is a fantastic addition to your package management process! Happy package tracking! - The Notifii Team

I manage a student housing complex which employs full time office staff, along with part time student workers. My favorite things about Notifii are that it’s easy to use, accurate and saves us time. Notifii clearly communicates to residents both when a package has been delivered and picked up. There’s also the option to add more information to the notification, such as the package being heavy or perishable. Notifii also helps us avoid confusion between staff members since everything is traceable- from the moment the package is logged into the system, to where it is put in the package room, to when it’s picked up and by who. We also love that all the notifications sent out are customizable.

In all honesty, we haven’t run into any problems with Notifii since we started using it. The one time I contacted customer support, the issue was on our end with our internet provider, but the response time and follow up from the Notifii customer service team was amazing.

Hi Diane, Thank you so much for taking the time to review Notifii Track and give us your feedback! We're so happy to hear that your team is saving time with Notifii and using all of the different options that the software has to offer. We truly appreciate you taking the time to give us your feedback and we look forward to continuing to service your community in the future! Happy package tracking, - The Notifii Team

This product is very easy to use! We trained all of our work study staff (who run our mailroom) quickly! With the picture it makes it so much easier to find a package and if there is some user error we can manually check the tracking and name on the package as long as the picture taken is of the label (which is what we require) During covid we easily switched over from a signature required to a picture (of the students ID required) it was great to have this alternative, and I think we may keep doing this in the future!

The OCR does not work well. The label cannot be wrinkled and the name on it has to be exact for it to maybe work. Although it would be a nice feature the system is still easy to use even without it!

It does make it very easy to contact residents of our apartment for anything. The package check-in software is very nice, and now with the kiosk feature, more streamlined to eliminate any confusion on the part of the residents.

We've had some issues with certain residents not receiving the text message notifications, though that problem likely lies with the cell phone carriers. I do wish that there was some delineation in the text messages, so that they're not receiving the package notifications and community texts all from one number. The people that have a bunch of packages filter in from various couriers all day may end up missing something important.

Hi Kate, Thank you so much for taking the time to review Notifii Track! We are happy to hear that you enjoy the package management software and that you are utilizing the new kiosk feature! We agree that there is always room to improve, and really appreciate your feedback on the phone number that the notifications come from. We will absolutely pass that along to our tech team and truly appreciate you taking the time to give us your feedback and look forward to supporting your package management and communication operations for years to come! Happy package tracking, - The Notifii Team

Ease of package scanning, fast notification in two ways going out to recipients, time notifications can be adjusted to accommodate very busy times of year allowing us to sort,scan,and put up packages. Lines at pick up times move very quickly, we can go back and verify pick ups and deliveries

It would be nice if there was a feature for recipients to let us know that they have picked up their packages, with Covid-19 restrictions we were leaving faculty/staff packages out for pickup but had to scroll through the list to see who had picked theirs up.

Hi Carolyn, We're happy to see that Notifii Track has been helpful in making your package management process more efficient! Thank you for your review and feedback of our product! - the Notifii Team

Everything. -User and Administrator friendly. New student employees are able to use with minimal training. -It is easy to manage the recipient list. Changing from semester to semester is an easy upload that normally is completed in less then 5 minutes. Changes during that period can be done individually or buy using an additional upload. -During busy periods (300-600 packages a day) we are able to...

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We have had zero negative feedback from the staff and student workers that use the system.

The product has some excellent features: 1. The ability to look-up packages via tracking number. 2. The ability to log-in packages with and without signature required. 3. The ability to add customers easily. 4. The software will notify you if the phone number is VoIP or the email is invalid. 5. Report on invalid phone numbers and email addresses. 6. The ability to sort customer via first name, last name, or box number.

The software definitely needs some user-friendly tweaks. Here are some suggestions: 1. The "Package History" receive dates should be inverted -- the "Last Recorded" on top. 2. The ability to delete a logged-in parcel if the parcel was logged-in to the wrong customer. 3. The ability to produce and save prescripted messages when sending Service Notifications. 4. Few keystrokes to edit customer profiles. 5. I would also recommend collaborating and "Beta" testing with real-world users.

Hi William, Thank you so much for taking the time to review Notifii Track! We appreciate your feedback so much and take it seriously. We are excited to hear that you feel like Notifii Track is an excellent "core" product for your mailroom management needs. We truly appreciate you taking the time to give us your feedback! Happy package tracking, - The Notifii Team

It is extremely user friendly. New staff/student workers are able to use the system with minimal training. Uploads are easy. Even when a directory file was uploaded improperly (my error) I was able to upload the corrected file in minutes with less then 5 minutes downtime. We (I) mistakenly logged out a few hundred packages at once, called support and all entries were restored within 5 minutes.

Sorry its taking me too long to try to answer this question. Unable to think of any. The only problems we have encountered have been user errors. There was a server problem a few years back but it was resolved in a short period of time after contacting support.

Hi Jeff, Thank you so much for taking the time to review Notifii Track! 50,000 packages last year with ease? That's the kind of feedback that we absolutely love to hear! We are so excited to hear that your team has saved tons of time and stress using Notifii and look forward to continuing to serve you for years to come! We very much appreciate you taking the time to give us your honest feedback and we are so happy to hear that you've loved using Notifii Track to streamline your package management processes. Happy package tracking! - The Notifii Team

I love how easy it is for us to log a package. We get a lot every day for all of our residents, and the ease of checking it in is awesome! I also love that it reminds the residents that they have a package and they can see a photo of the package that they received so they know what they are picking up.

The downside to the new feature, we don't have the most updated technology and can't use the new scan feature to log the package.

Hi Jennie, Thank you so much for taking the time to review Notifii Track - we are excited to hear that you feel like it's super easy to log in a package and that you guys utilize the photo feature for your package log-in! When you ask about the new feature, are you inquiring about the OCR (Optical Character Recognition) feature? If so, you should be able to update your app to the newest version...

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Our apartment community receives a lot of packages daily, and we used to keep track of them in a binder. We constantly had issues with packages not being logged in and out correctly, which caused a great deal of hassle for the residents (and the office). This system is so easy to use and fun! It takes seconds to log in and out a package, plus it notifies the resident immediately. We used to have packages sitting in the package room for weeks taking up space, but now most packages are picked up same day. No more overly stuffed package room. We utilize the app on an iPad, our iPhones, and the desktop. More than one of us can log in packages at the same time, which really saves us a lot of time. We love this system!

We don't have any complaints. We have used it for a year, and we absolutely love it.

Hi Marisa, Thank you so much for taking the time to leave such an incredible review on Notifii Track! We love that Notifii Track has been the answer to your package nightmare and are so excited to hear that you guys think using the app is fun and that packages are being picked up same-day! We truly appreciate your feedback and are so excited to hear that you feel like Notifii Track is an invaluable asset to your team. Happy package tracking! - The Notifii Team

I like that we can look back and see how many packages arrived, when they were processed and how many we handed out. It helps us pick optimum times to distribute our packages to our residents. We also love that we can take pictures of the packages! This helps our staff find them faster or track them on our security cameras when things are misplaced. It is awesome!

I don't like that when we search for packages for a particular person, we have to keep going back to the search option to find their profile and then see the list of their packages. I wish we could go back to their profile after we view one of their packages from their profile.

We like that the Customers get an email when packages arrive and provides a chain of custody of the package. This has helped us keep track of packages and let our customers know who and when the package were received and delivered. Customers are receiving packages quicker as they get confirmation when they arrive without any user interaction. It has reduced the manpower I need for deliveries

This is mainly configured for residential use. there should be more of an commercial applaciation