Routific Features

We have had the pleasure of utilizing Routific for our flower delivery business, and I must say it has been an absolute game-changer. If you're looking to enhance efficiency, save time, and maximize productivity, look no further than Routific. The experience is seamless and user-friendly. The platform's intuitive interface allows us to quickly input our destinations, preferences, and time constraints....

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Nothing! Truly. They are very receptive and have made changes over the years that have addressed our feedback.

It's so rewarding to work with you and your team. I hope your small business continues to bloom and grow!

Uploading the customers, creating drivers and letting Routific do the task of routing the deliveries saved 70% of our daily operations time.

Live tracking needs to be improved. Customer communications also need improvement.

I liked the fact that I was not trying to figure out how to route our drivers on my own. The system works well almost 100% of the time, with very little down time and the routes it produces are efficient and streamlined for our drivers. The notification system is a must for our customers and while it works well, it would be nice if it was a bit more accurate. There are always parts of software programs that could always be improved but overall this is a great program and we would be lost without it. The customer service is amazing!

I wish we had more options for personalization for more of our needs. For example, being able to send notifications both through email and SMS and not just one or the other. Also, it would be helpful to be able to schedule dispatching routes so that the delivery emails go out on the day of delivery instead of when they are dispatched. Having the ability to use both the apps for our drivers instead...

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Not only has Routific been beneficial to us as a route optimization software (very easy to pick up on), but also very useful as a tool that stores information about our Customers and their specific info that is essential for our drivers to know. Customer notifications are an excellent feature that helps customers stay updated on their orders without the need to contact us to update them about their...

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No downsides; Routific has shown us that anything we find to be "negative, they are more than open to getting it corrected or improved upon with their team.

Thank you for your continued support! We've really enjoyed working together and getting to know you and your business.

Ease of use. It is extremely intuitive and simple to set up.

The solution is missing analytics of your routes

So easy to use. So easy to make modifications to your stops, drivers, and routes. And the dispatch button is magic.

I have no complaints. Maybe another pricing tier for users like me.

The ability to change which driver was taking each delivery. We make changes right up until the trucks are leaving based on weight, traffic, backorders, etc. so being able to drag and drop stops from one driver to another allows us to balance the routes.

We are looking for a system that also GPS tracks the drivers so we can confirm that they have completed the stops, along with e-signatures for our deliveries.

Hey there! Thanks for the review. Just wanted to let you know that while we do not track the live GPS location of your drivers, we do have a delivery status tracking feature that allows you to see when drivers have completed stops. It also allows you to collect e-signatures. If you want to take a look at these features and give Routific another try, let us know. We're happy to walk you through it.

The ease of use. Everything is easy to find and user friendly

Maybe the amount of features. I prefer it works well and just a little amount of features than the other way round. But I'm missing just a few important features.

Thanks so much for the great review. We always appreciate it when our customers take the time to let us know how we're doing. Also, I'm happy to say that we're working on releasing some new features in the new year. Stay tuned!

- Online routing with previous route history - The ability to one more many stops around was very useful - Regular updates improves its utility and regularly adds features

- Only handles 500 points, but we rarely needed more - Requires an email to cancel service, no online cancel button

Hi Brandon, Thank you so much for the review! Just wanted to clarify that Routific can route more than 500 stops at a time without any issues. Sorry if there was a miscommunication along the way. Please let me know if you need someone from our team to help you in the future when you're routing again. Best wishes!

Our nonprofit organization has been using Routific for the past few years to regularly deliver food packages to families in need. Each dispatch, we need to manage 100+ delivery recipients as well as dozens of drivers. Planning the delivery routes manually would be challenging, but thanks to Routific we are able to create efficient routes very quickly. Inputting driver and stop information is quite...

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We haven't run into any issues with Routific, and it's been a great fit for our organization's needs.

The many things I love about this program include the fact that I am able to see approximately where my drivers are and know when they will make it to their next stop. I also love the signature capture feature included in the program. It helps me to prove who signed for the delivery. Being able to route many drivers at a time and not have them overlap is truly an asset. The customer service that this company provides is excellent! When I have an issue they are on it immediately. I love that my representative knows who I am and wants to deal with me. I would appreciate a photo capture feature enabled into the program to prove when something has to be left on a porch, but I feel it will be rolled out eventually.

I would say the only thing that I would like to change about this program is the cost. When I first started I felt the value for the money was great, but since the new features have been added I feel it is just a little out of the good value price range. I would like to have a flat fee to run unlimited vehicles, also.

This software was a godsend. Since Covid, we have primarily been servicing our participants via delivery. For months we were trying to find an application that would be beneficial and save us valuable time and resources, so we can better serve our community. Fortunately, I received a delivery from another company that was utilizing Routific and they couldn't stop singing it's praises. We've been able...

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The only issues we came across, were the occasions in which we had to stop what we were doing after the routes had been published and we're trying to dispatch the routes. It would intermittently ask for permissions that had already been given. Not always ideal, when we're rushing out the door. But again, this happens only once in awhile.

Routific is a joy to use. We only use it weekly so we aren't power users, but Routific is thoughtfully designed and is intuitive to work with. The ease of reordering stops is great, and the drivers love the phone app so we can dispatch their routes to them.

Sometimes I check "Don't show this again" and it shows it again, so I am clicking away boxes when I am trying to work. There is nothing substantially bothersome, they have clearly worked hard on the design.

During the coronavirus crisis my Organization started building a network of volunteers to deliver groceries and medications to 1500+ members which are above 65 years old of our local community. With routific we found the perfect solution to our routing needs, its ease of use and modern design made planning all the stops easy, and to top it all off our volunteers can click which stops they have completed allowing us to see where they are. One of the best features is the SMS notifications allowing us to give our customers a time-window of when they can expect a delivery to occur, this helped us to stay in touch with them and get feedback easily. All in all after having gone through multiple trials of other softwares before routific I can really recommend this as a routing software.

Currently the routing is only for cars, it would be cool to be able to change the route optimization for cargo-bicycles for example. Everything else works perfectly!

In a few moments the software is able to organize my deliveries. It provides very important support for my drivers.

There are very few aspects that I don't like. I would like Routific to offer me an alternative when planning tours, if some deliveries are excluded from planning due to lack of time or other problems.

In a religious institution which has annual delivers to all members. Routific has graciously granted us access to their software allowing our volunteer drivers to deliver packages to each of our 300+ members. As the person creating the routings I found Routific an easy to use product. I was about to import both member and driver lists from an EXCEL spreadsheet saving hours of time over manually entering data. Each driver was provided an efficient route from a central starting point ending up at their own home. Speaking with the drivers, I was informed that the routings provided to them made for an easy drive.

After reviewing several products I was not able to find any features in Routific that I consider CONS

Ease of use. It's a very functional program but very easy to use and pick up on. No problems since using. Have used it almost every day during the pandemic.

Cost to add more vehicles. Sometimes during high traffic times we could use 3 vehicles or more but it's an added feature you need to pay for.

We are very happy with the features that we use regularly on Routiffic. It is easy to use and easy to train people on. It saves us time and makes us more effective and efficient.

There are a great deal of features that we do not, at this point need - but it is nice to know they are there for when we need them

I love the notifications, and the instant route planning- it saves us about 3 hours of work every day.

I would like to be able to edit my route through the app on my phone, or at least through a mobile site. Sometimes im on the road and i need to add a stop or reshuffle my route because of construction or a last minute order (or a mistake where I need to run back to the shop and grab a forgotten item!) etc. Having the same functionality on mobile as on desktop would be a great help.

All the features which make the package flexible

The lates app update - all is good except the fact you can no longer swipe up to see all the details of the order/customer

Routific has been instrumental in our charity successfully expanding our Christmas Tree collection fundraising scheme across our entire catchment area. What used to take a person days of preparation using paper maps can now be done in a few minutes, and tailored until exactly as desired.We especially love the way that routes are dispatched to driver's smartphones, working like an app within the phone's internet browser, but without requiring an actual app to be downloaded.

It can take a little while to work out how best to format and upload your address data for most accurate results. But once you administrators are familiar with the system and how best to use it for your organisation, it works very well.

Thank you so much for your review! We love being able to help a good cause.

Ease of use, intuitive, accurate and simple routing

ONLY gripe is that it can struggle with house names in smaller villages..... but then so does Google Maps

No pros were added to this review

No cons were added to this review

Reliability of ETA sharing and CMS feature.

The driver can't change the route but this is not a big deal for me.

Thank you so much for your kind words. We're thrilled to hear that you and your team are more efficient AND that your customers are happy with the service you're able to offer them as a result. Please don't hesitate to get in touch if there's anything more we can do for you.