Silent Passenger Pricing, Features, Reviews & Comparison of Alternatives

Silent Passenger

Next-Gen Connected Vehicle & Asset Management Platform

4.53/5 (58 reviews)

Silent Passenger overview

What is Silent Passenger?

IntelliShift, a division of VTS, is disrupting multi-use fleet management with a next-generation unified platform. IntelliShift provides an end-to-end cloud-based solution tailored to each customer’s operational goals, delivering data-driven insights to optimize business processes and increase asset and vehicle monetization.

IntelliShift provides scalable, configurable solutions to enterprise organizations with a fleet of 100+ assets. It delivers 360-degree visibility of fleet, mobile workforce, customer, and internal operations. Solutions include fleet telematics, route management, fuel management, driver safety, compliance, customer management, maintenance, and operational intelligence.

Beyond technology, IntelliShift is built on 18 years of client-first industry experience. The platform is backed by a client-first premise, offering 24/7 support for each customer, keeping your operations running smoothly.
vehicletracking.com

Pricing

Starting from
$16.99/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English, Spanish
Silent Passenger screenshot: Intellishift is available and easy to use on all devices.Video Telematics Product OverviewSilent Passenger screenshot: Improve Fleet EfficiencySilent Passenger screenshot: Transform fleet data into actionable insights that drive resultsSilent Passenger screenshot: A more productive fleet simply means more jobs and more revenueSilent Passenger screenshot: Keeping your fleet compliant can be easySilent Passenger screenshot: Improve Driver Safety and Reduce RisksSilent Passenger screenshot: Inspection data can be visualized in real-time dashboards.Silent Passenger screenshot: Report issues instantly with IntelliShift Inspect.Silent Passenger screenshot: See pass/fail reports in one dashboard with IntelliShift Inspect.Silent Passenger screenshot: Build custom checklists and workflows for all your safety and compliance needs.IntelliShift Inspect Product Overview

Silent Passenger reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.6
  4.6
Christopher Buscemi

Do You Know Where Your Assets Are?

Used daily for 2+ years
Reviewed 2018-10-05
Review Source: Capterra

Very happy with the software and the system. Calls into the service desk are answered almost immediately.

Pros
The ease of use makes Silent Passenger a great tool to track your vehicles, know where your drivers or salespeople, other company vehicles are. The maps have enabled our Dispatching Team give specific directions to drivers that were slightly lost and needed assistance finding the location. When a truck has broken down and the driver was unsure of his exact location we were able to tell Roadside exactly where the driver was.

Cons
New York City tends to bounce the signal a bit more than it used to. There are some lags in the data.

Response from Vehicle Tracking Solutions


Thanks for the review, Christopher! We appreciate your feedback and are thrilled to hear that you are happy with Silent Passenger. We look forward to continuing to support your business in the future!

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Maggie Smith

Could use some work

Used daily for 2+ years
Reviewed 2018-10-09
Review Source: Capterra

Silent passenger is an extremely important function for my company. I don't know how else we would track our trucks if we didn't have this software. Though it could use some work it is overall extremely helpful for us in many ways as a food distribution company.

Pros
I like how I can track my trucks and see even when the truck is and is not running. It makes it easier for me to see the traffic and where they are to be able to give our customers ETA's on their delivery's and also allows me to see if my drivers have gone off route.

Cons
I dislike how inaccurate the locations can be sometimes. The circumference circle shows the trucks sometimes being blocks away from where they actually are which makes it hard to give accurate ETA's to customers and doesn't help me track trucks when they are running late on delivery's.

Response from Vehicle Tracking Solutions


Thank you for your review, Maggie! We appreciate your feedback and are happy to hear that Silent Passenger is an asset to your business. We look forward to continuing to support your business in the future!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Denise Byrnes

Great tool to track a fleet of vehicles. Customer Service is wonderful!

Used daily for 1-2 years
Reviewed 2018-05-24
Review Source: Capterra

Ease of tracking and viewing multiple vehicles. Able to see branches/teams without issue. Good software.

Pros
How easy it is to create and update driver/vehicle information. Also how easy it is to search, find, and follow all the vehicles in out fleet.

Cons
Very limited space for notes. No place for admin to save notes for driver(s). Also, Silent Passenger does not save information properly. It can take 3 to 4 times to update a driver's information (ie: Branch). Under Vehicle Administrator, saving or cut and pasting information from the notes field is not easily done. High risk of losing older notes do to size of area (too small).

Response from Vehicle Tracking Solutions


Thank you for your feedback, Denise. At VTS we pride ourselves on making our customers our #1 priority. I will pass along your feedback to the correct department. Thank you for choosing us as your fleet management provider, we look forward to providing you with outstanding service in the years to come!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Ralph VanKleeck

Silent Passenger

Used daily for 2+ years
Reviewed 2019-07-18
Review Source: Capterra

Pros
Know where the employees and vehicles are most of the time

Cons
Wish it would work in all areas for us. No service in all areas

Response from Vehicle Tracking Solutions


Thank you for leaving a review, Ralph! We appreciate your positive feedback and hope you continue to see success with Silent Passenger.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Easy to use. Great support staff

Used daily for 2+ years
Reviewed 2018-06-12
Review Source: Capterra

I am able to protect my employees from making bad decisions. I am able to track my fleet in any place at any time, cutting down response time by assigning the closes vehicle.

Pros
Alarms if a vehicle goes outside target area. Alerts administration if vehicle operators use excessive speeds. Notifies in real time if vehicle is parked for a time period of my choosing.

Cons
Does have some GPS location glitches from time to time that falsely set off ararms. Glitches only last for short periods.

Response from Vehicle Tracking Solutions


Thank you for the review! We are always here to support you and your business. We value you as a customer, and look forward to many years of continued success with Silent Passenger as your fleet management and telematics software!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Silent Passenger pricing

Starting from
$16.99/month
Pricing options
Subscription
View Pricing Plans

Low custom pricing - Please contact IntelliShift, a division of VTS, for detailed pricing information.

Silent Passenger features

API
Activity Dashboard
Automatic Notifications
Delivery Tracking
Dispatch Management
Location Tracking
Real Time Monitoring
Real Time Updates
Reporting & Statistics
Route Management
Route Optimization
Shipping Management
Status Tracking
Third Party Integration

Billing & Invoicing (48 other apps)
Data Import/Export (39 other apps)
GPS (40 other apps)
Order Management (51 other apps)
Order Tracking (39 other apps)
Transportation Management (44 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Silent Passenger

Key features of Silent Passenger

  • Accident tracking
  • Driver management
  • Fuel management
  • Mileage tracking
  • Maintenance tracking
  • Vehicle Information
  • Motor pool / daily rental
  • Tire management
  • Tool tracking
  • Mapping
  • Vehicle tracking
  • Parts management
  • Real Time Data
  • ELD Compliance
  • Driver Safety Monitoring
  • Preventative Maintenance
  • Routing
  • Fuel Card Integration
  • Dispatching
  • Asset Tracking
  • 2-Way Messaging
  • Diagnostic tools
  • Logistics management
  • Routing
  • Safety management
  • Location tracking
  • Billable hours tracking
  • Mobile workforce control
  • Equipment tracking
  • Asset & heavy equipment management
View All Features

Benefits

• Award-Winning Feature Rich Fleet Software
• Customer Specific Platform Configurations
• Advanced Fleet Analytics and Data Aggregation
• Seamless API Integrations
• Client KPI-Driven Programs
• Dedicated Customer Experience Teams