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CloudContactAI Logo

Customer communications management software

Table of Contents

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CloudContactAI - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

CloudContactAI overview

What is CloudContactAI?

CloudContactAI is an SMS marketing service that helps businesses create and send automated text messages to customers. It has a range of features, including message scheduling, automated responses, and analytics to help businesses better understand their customers' behavior. CloudContactAI provides customer segmentation and reporting tools to help businesses tailor their messages to specific segments of their customers. Additionally, it also offers integration with other marketing tools, such as email marketing and social media. Key features include:

- Two-way text messaging in real-time

- Scheduled messages

- Autoresponders

- Ability to provision multiple phone numbers and email addresses

- Ability to silo data in clients, and associate these clients with phone numbers

- Ability to opt-in with keywords

Starting price

25usage based /
per month

Alternatives

with better value for money

CloudContactAI’s user interface

Ease of use rating:

CloudContactAI reviews

Overall rating

5.0

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

3

0

0

0

0

CloudContactAI's key features

Most critical features, based on insights from CloudContactAI users:

Contact management

All CloudContactAI features

Features rating:

2-Way messaging
A/B testing
Activity dashboard
Activity tracking
Alerts/Notifications
API
Automated responses
Autoresponders
Batch communications
Campaign analytics
Campaign planning
Campaign scheduling
CAN-SPAM compliance
Chat/Messaging
Click tracking
Collaboration tools
Communication management
Compliance management
Contact management
Content management
CRM
Customer database
Customer history
Customer segmentation
Customer surveys
Customizable branding
Customizable fields
Customizable templates
Drip campaigns
Dynamic content
Email campaign management
Email management
Email tracking
Engagement tracking
Event triggered actions
Feedback management
Generative ai
Image library
Inbox management
Interaction tracking
Interactive content
Knowledge base management
Landing pages/web forms
Lead capture
List management
Marketing automation
Mass texting
Message personalization
Mobile coupons
Mobile optimization
Multi-Campaign
Multi-Channel communication
Multi-Channel marketing
Multi-Language
On-Demand communications
Personalization
Polls/Voting
Real-Time analytics
Reporting/Analytics
Reporting & statistics
Scheduled messaging
Shortcodes
SMS messaging
Social media integration
Subscriber management
Surveys & feedback
Template management
Text-to-Win
Third-Party integrations
Video support
Workflow management
WYSIWYG editor

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CloudContactAI pricing

Value for money rating:

Starting from

25

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about CloudContactAI price and value

Value for money rating:

CloudContactAI integrations (5)

Integrations rated by users

We looked at 3 user reviews to identify which products are mentioned as CloudContactAI integrations and how users feel about them.

Integration rating: 5.0 (3)

Because it allows us to use the "one click joining link" and ensure our data is cohesive

Verified reviewer profile picture

Zara P.

Marketing Manager

Integration rating: 5.0 (3)

We use Zapier to connect our boards and automate some of our projects.

Overall really strong, a few quirks but it keeps getting better and more useful.

PD

Patricia D.

Manager Business Administration

1/2

CloudContactAI support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Live Online
Webinars
Documentation
Videos

CloudContactAI FAQs

Q. Who are the typical users of CloudContactAI?

CloudContactAI has the following typical customers:
Mid-size Business, Small Business, Freelancers, Large Enterprises

These products have better value for money


Q. What level of support does CloudContactAI offer?

CloudContactAI offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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