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DoctorConnect Logo

Appointment reminder & patient engagement software

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Table of Contents

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DoctorConnect - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

DoctorConnect overview

What is DoctorConnect?

DoctorConnect is an appointment reminder and patient engagement software which enables medical, veterinary, and dental practices to communicate and engage with patients using features like medical appointment reminders, recall and patient retention management, waiting list management, and more.

Automated communication tools help streamline patient engagement, allowing users to set up and manage the sending and receival of important messaging automatically. Users can automate and manage appointment reminders and confirmations, reschedule requests, recare notices for follow-up appointments or patient retention, waitlist notifications, past due bill alerts, and announcements and bulk messages.

DoctorConnect supports a two-way communication system, and email, phone and/or text reminders, enabling users to log patient responses, as well as send initial reminders. The platform allows users to set up custom messages, plus custom reminder intervals and times. DoctorConnect’s appointment reminders are designed to reduce the number of appointment no-shows.

A central dashboard gives users quick access to patient information like name, appointment type, and recent appointment confirmations. DoctorConnect also facilitates patient engagement through quality of care surveys.

Starting price

210 /
per month
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Pros & Cons

Patient Appointment Management

Messaging Features

Rescheduling and Scheduling

Appointment Reminders

DoctorConnect’s user interface

Ease of use rating:

DoctorConnect pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(10)
5(60)

What do users say about DoctorConnect?

We had a few challenges, when a number is shared by multiple family members/patient when they would have multiple appointments on the same day.

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Who uses DoctorConnect?

Based on 71 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care
Medical Practice
Mental Health Care
Non-Profit Organization Management
Others

Use cases

Appointment Reminder
Review Management
Patient Engagement
Patient Scheduling
Waitlist

DoctorConnect's key features

Most critical features, based on insights from DoctorConnect users:

Reporting & statistics
Confirmations/Reminders
HIPAA compliant
Mobile access
Appointment scheduling
Electronic payments

All DoctorConnect features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Appointment management
Appointment scheduling
Automated responses
Automated scheduling
Availability management
Calendar management
Calendar sync
Call reminders
Chat/Messaging
Client portal
Commenting/Notes
Communication management
Confirmations/Reminders
Contact database
Customer experience management
Customizable branding
Customizable forms
Customizable templates
Dashboard
Data import/export
Electronic payments
Email reminders
EMR/EHR
Engagement tracking
Feedback management
For dermatologists
For medical purposes
HIPAA compliant
Live chat
Medical billing
Medication management
Messaging
Mobile access
Mobile alerts
Monitoring
Multi-Language
Multi-Location
Negative feedback management
No-Show tracking
Onboarding
On call scheduling
One-to-One messaging
Online booking
Online forms
Patient education
Patient engagement
Patient intake
Payment reminders
Physician management
Practice management
Ratings/Reviews
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Real-Time updates
Recurring appointments
Reminders
Reporting/Analytics
Reporting & statistics
Rescheduling
Response management
Review monitoring
Review notification
Review request
Self service portal
Sentiment analysis
SMS messaging
SMS reminders
Social media integration
Survey/Poll management
Surveys & feedback
Template management
Therapy notes
Third-Party integrations
Two-Way audio & video
Two-Way communication
Video conferencing
Virtual waiting room
Waiting time tracking
Wait list management
Waitlist status tracking
Website integration
Workflow management

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DoctorConnect pricing

Value for money rating:

Starting from

210

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about DoctorConnect price and value

Value for money rating:

To see what individual users think of DoctorConnect's price and value, check out the review snippets below.

“The flexibility and customization options are top-notch, and the reporting features provide valuable insights into patient engagement. If you’re looking for a reliable, efficient, and effective way to manage patient communications, I highly recommend DoctorConnect.net.”
JL

Joshua L.

Operations Manager

“The customization options are fantastic, allowing us to tailor communications to fit our practice’s unique needs.”
JL

Joshua L.

Operations Manager

DoctorConnect integrations (5)

Integrations rated by users

We looked at 71 user reviews to identify which products are mentioned as DoctorConnect integrations and how users feel about them.

Integration rating: 4.5 (2)

It was rocky getting it connected, but now that it is, seems great.

LB

Lori B.

Marketing Director

Integration rating: 5.0 (1)

in funneling my next gen leads into vanillasoft to repeatedly call them.

BC

Braxton C.

Health insurance advisor

Tebra logo
Tebra

Integration rating: 5.0 (1)

DoctorConnect customer support

What do users say about DoctorConnect customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of DoctorConnect customer support.

A significant portion of users highlight DoctorConnect's prompt, friendly, and highly responsive customer support team.

Certain users mention IT support is not available 24/7, causing delays in issue resolution outside business hours.

Support options

Email/help desk
Chat
Phone support

Training options

Documentation
Live online
Webinars

To see what individual users say about DoctorConnect's customer support, check out the review snippets below.

“Additionally, the customer support is outstanding.”

JL

Joshua L.

Operations Manager

“The customer service at DoctorConnect has been my favorite part.”

KS

Kaela S.

Manager

“The customer service with Doctor Connect is second to none!”

cg

cindi g.

Community Relations

DoctorConnect FAQs

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